WBAL-TV 11 News - Baltimore App Negative ReviewsHearst Television

WBAL-TV 11 News - Baltimore Negative Reviews

4.4
4.46056 star

Total 29 Negative Reviews

WBAL-TV 11 News - Baltimore App Complaints & User Negative Comments 2024

WBAL-TV 11 News - Baltimore app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using WBAL-TV 11 News - Baltimore? Can you share your negative thoughts about wbal-tv 11 news - baltimore?

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WBAL-TV 11 News - Baltimore for Negative User Reviews

Started out ok...The app started ok but the quality seems to be slipping. Weekend push notifications are not news updates but rather a storyline of something that is supposed to be uplifting. Push notifications can be hard to find on the app if you don't click on the push notification when it comes through. Glitches and grammatical errors with the reports makes me use as on an as need basis. The app has crashed multiple times when opening reports. When did the inner and outer loop of the beltway become “clockwise” and “anticlockwise”?.Version: 5.15.55

Comment:There are so many ads that the BS and other News Channels attempt to load into the narratives of a news story that it challenges any reader to keep on track other than just ignore the interruptions. Of particular annoyance is the inexcusable insertion of a photo ad that covers up part of a paragraph of a news item. If you place an ad in the middle of an article please ensure that you have not blocked from sight, the text of the article from the reader. This is an insult to your readers and an insult to your consideration of your customers. Simple formatting would allow your staff to properly insert an ad in an area separate from the text of the news story. There is no excuse for continuing to overlay an ad on top of news text and infuriating to the reader..Version: 5.15.15

Hate the Unwanted Ads Prior to News StoriesI detest the ads that run prior to a breaking news story, but I get particularly peeved when they are placed prior to a live press conference. You must wait until the ad runs for a few seconds before you can bypass it and get on with the information you want to view. It seems as though the ads could be placed for convenience..Version: 5.15.375

Weather feature stinksThe weather portion of this app used To be pretty accurate and helpful. Now it seems it doesn’t update quickly and the radar isn’t that good anymore either. When you see a storm coming and click on the icon to see the direction it’s gonna hit it takes you back like 5 hours prior and if you hit future it doesn’t show if the current storm coming is actually gonna hit your town..Version: 5.13.521

Like it a lot but...Ok two things. When I get an alert and pull up the app there’s nothing new on the page. 2. Usually when I try to read a story there will be an ad in the column that appears to be fixed on top of the story. Text will be missing mid-sentence and the ad can’t be moved or deleted. That’s annoying. Other than that, thanks for delivering the news!.Version: 5.13.801

Did you miss our notifications?I’m guessing this app was written by a team of parents whose children are off to college and don’t call Home enough. For the life of me I can’t understand why a news app would stop notifying you, the person who installed it onto your device, just because you haven’t opened it in 2 weeks. “Hey, you haven’t called Home in 2 weeks so we stopped paying your tuition until you do. Did you miss us?”.Version: 5.13.1

DisappointedThe app used to be updated more frequently, but often the information is the same for several days especially the weekend. The news on the website is updated frequently, but the app seems to lag. Often, I get news alerts from WBAL, but when I go the site, I do not see the link. I have to hunt. I can only find it if I catch the alert on my screen. If I missed it or face id im out of luck. I just check another local news app and find info quicker. WBAL used to be my primary, but not anymore. Disappointed because its my fav news channel..Version: 5.13.242

Slow to update articlesNews stories remain for days past relevancy and sometimes stories are reported as news way after they have been on other outlets. As a subscriber to a local cable provider there should be an option to log in to app with provider information and receive more update to date news and more stories. Hearst is a large company i find it hard to believe it can update and provide more news coverage.Version: 5.13.242

So ad-ridden its hardly usefulSorry, WBAL, I’ll always be a loyal watcher, but this app is so crusted with repetitive, invasive ads that I deleted it. Every story you click force plays the same ad you just saw, unless you scroll fast enough to make it stop and scroll back up. Then there’s ads all through the content, some of it junk syndicated stuff- I know you need to make money but this just isn’t working for me. I’m tired of seeing ads for stuff I was just shopping for elsewhere. And you have invested almost nothing in features around good content. The only use left is school closings and I can get that easily elsewhere. If you put the focus back on the user experience, let me know, and I’ll be back..Version: 5.13.270

Full of annoying bugsDon’t send me a notification with breaking news and then not take me to the article. Sssoooooo annoying. Does this all the time unless you wait for a few hours. And, if you miss clicking on the notification, at least allow me to find the article if I launch the app. This bug has been around for years. App has potential but is constantly riddled with annoying bugs.Version: 5.15.610

Begging for readersWBAL is probably my favorite news station, but this constant notification asking me to open the app to continue seeing updates is just ridiculous. If I have my notifications turned on AND I go through YOUR app and customize them like you ask us to do, why do I NEED to open the app every so often in order to keep receiving updates? No other app does this and it's highly annoying. I don't need, want or have the time to read every update you push through. Most times the update headline is enough to peak my interest or not and let me know what's happening. I should never STOP receiving notifications unless I turn them off! Please fix this highly annoying issue..Version: 5.13.270

Not HOH friendlyNot happy with all the videos being posted for news articles. For those of us that are HOH/ Deaf, they are pretty useless. Good subtitles would be great or the option to just read text versions of the videos. I want to know what’s going on too and it’s frustrating when you get an intro line that goes to a video you can’t hear..Version: 5.13.47

Too many disruptionsIt’s wonderful to be able to have the live news at your fingertips but this app makes it frustrating to watch. From the numerous interruptions in service to ‘black outs’ that happen for long periods of time and the skipping/repeating coverage it’s hard to watch. And sometimes the app just quits - forcing you to reload and rewatch the intro commercials again before getting to the news meaning you’ve missed half the content. It’s a good start but it needs work..Version: 5.13.801

Notifications are not feature story on appMore often than not, when a notification comes in on my phone, I can’t find the story on the app. I should just be able to tap on the notification and go to the story but it doesn’t work that way. Also, most of the “breaking news” is uninteresting. I wish there was an option for major updates, not so much random stuff..Version: 5.15.785

No more traffic info?I have used this app several times a day since it became available. I check it for news, weather and traffic information. Unfortunately it appears that the WBAL app no longer offers traffic info. That option is missing so no more traffic maps or cameras or anything related to traffic that I can find on the app. I depended on this a lot and I’m sorry to see that they removed it..Version: 5.13.242

Off switch for the foreign car commercialsI would give the app 5 star if they weren’t jamming Toyota commercials down our throats. Too, too many commercials. I hate foreign car commercials, it’s unpatriotic. Fix the app so we can at least skip these relentless, unwanted commercials. BUY AMERICAN!!! I originally wrote this review a year ago and obviously no one is listening to any of these reviews. The adds are getting worse. I may drop this app like many others have..Version: 5.15.474

AVERAGETop story and weather may be up to date but so many stories are days old and more even MONTHS old. It would be wise if there was a proofreader to check this site to delete, at least once-a-week, any news that is not current for a week! This subject is mentioned in many of these reviews yet it remains to be an issue. You ask for reviews but you do not care!!!!!!.Version: 5.13.47

Better would be good.Very poor reporting with little or no details or follow-up to local news. Videos often do not play and there are way too many ads. Weather alerts are meaningless because such a wide area is covered. Does the station want to be for Baltimore or for The Baltimore area?. Weather at the Ocean and at Deep Creek Lake is not weather for Baltimore. Items on the site are often old news and not updated frequently..Version: 5.13.556

Click baitI enjoy the app very much. I have push notifications turned on, and for a while they were limited o national and local breaking news. Recently I started getting click bait notifications that I do not consider news. For instance, I just received a notification about tips to help heal a sunburn. These sort of notifications do not interest me, and they make me want to delete the app and find a new local news source..Version: 5.13.127

ReviewI have mostly enjoyed this app since its inception. However what I dislike the most are two annoyances: 1. Some stories stay at or near the end for weeks if not for months. 2. Too many stories that I finish reading revert you to the very beginning of the app instead of taking you back to where you last left off. Very annoying. When this happens more than twice I will quit the app and not view any other stories or news items. I don’t want to waste so much time re scrolling back where I left off. This should be addressed ASAP..Version: 5.13.223

WBAL-TV missing point of NEWS alerts100% agree with user K2222. I do not want “didja know?” curiosity or human interest stories as news alerts. By overusing news alerts, it’s like WBAL is crying wolf. If something more urgent does happen, I might be dismissive to the sound of the alert. My suggestion is to reduce the number of alerts. Ask yourselves, would you want to be interrupted in YOUR job to find out about something that’s interesting but irrelevant to you at the moment? Does this news impact the local community or nation right now? Is it serious enough that schools might close and roads shut down? Is it of life and death importance for another state or country? If the news is about Prince/notPrince Harry, might be interesting to many, but not worthy of an alert. For improved subscriber service, develop options for the news about which they want to be notified immediately. For example, an interest in politics doesn’t necessarily mean the person wants to track primary results as they come in. Or maybe they do. Creating personalized customer services is the best way to keep current subscribers and to bring new ones in..Version: 5.13.801

Local News OK interfaceThis is a great source of local Baltimore news, but at times can be difficult to navigate. Most frustrating is receiving a push notification that entices you, then the notification is cleared before you can click on it (clear notifications or reading the push on your Apple Watch). When you enter the app there is nowhere to see what the push notifications were like I am able to do with all the other news apps I use. The pushed article is rarely on the home page. I’ve been unable to read so many articles because I can’t find them or remember enough about the topic to use search effectively..Version: 5.15.785

Liked separate weather appI preferred when you had a separate app for weather. Also, the weather radar on your app shows too many hours of information when you hit the play button. I don't care about the radar from 6 hours ago. I want to know about the last couple of hours up to the present..Version: 5.13.996

Ad pusher app👎🏻What could’ve been a great news access app is actually an irritating advertisement pushing tool foisted upon us by big media corporations i.e. NBC, as well as CBS and ABC. Too many push notification ads and frustrating streams of video commercials before you can access a story only to be interrupted by imbedded ads within a story. I really can’t endure more than 30 seconds of this app. I’m at the point of deleting it soon!!! Too bad... what could have been very helpful has been destroyed by greedy marketing groups. Follow the dollars $$$$$.Version: 5.13.626

Inappropriate “breaking news” notificationsI like this app, for the most part. But the alert notifications are driving me crazy. I have my settings limited to “breaking news” (locally and otherwise) but the notifications that come through are, in large part, completely unnecessary. I absolutely want/need to know about traffic issues, security incidents, and local/city/state/country/worldwide URGENT events and happenings. I do not need to know RIGHT NOW about strange colored grasshoppers in Texas, childhood obesity statistics, and other random human interest stories that you decide to push out for no reason. That’s not “breaking news”. It’s not worth interrupting someone’s job or life to stop and see if there is a problem that needs their immediate attention. If you want to push human interest articles then there should be two levels of “breaking news” options for people to choose. Because I’m about finished rolling my eyes when my phone alerts for the tenth time in a day with unnecessary stories - I’m just going to find a different news app to use..Version: 5.13.801

Relevant Sports News Not AvailableWhy can’t I find NFL playoff information not related to the Ravens in the Sports section?!? Isn’t this relevant sports information? I love the Ravens, but I follow other teams as well in the playoffs. I don’t expect results of every NFL game during the regular season, but can we atleast have a list of the final playoff scores or the current brackets? I shouldn’t have to use google for this “news” when I use WBAL for my “news” app!.Version: 5.15.981

Too much fluffThere is too much stuff on here that is just fluff and items that take forever to update. An example would be Sports. There is usually something different happening everyday with sports teams on the Baltimore area but instead of new stories everyday we get old stories for a week or more that do not focus on anything from channel 11’s area. Current news is updated regularly and is good. Just do not need so much useless fluff..Version: 5.13.801

Is no news, necessarily good news?Too many ads, many of the stories say no data available, some videos do not play, and some stories are on the website for a month. Now I know that there have to be more recent photos and stories, perhaps from Reisterstown and especially Carroll County, you know we live in Maryland, also. How about some road conditions from up here. I am generally worn out with Baltimore City and their on going problems..Version: 5.12.45

An AmericanHave been listening to your 11:00 pm news for years, but lately it is so very slanted. The news is not reported without prejudice. The news that is reported always leans to the left. I always thought the journalists were supposed to deliver the news without prejudice. The big news to be reported was about general Flynn that day, instead all the news talked about was how terrible our country is an racism. I have lived outside of the good ole USA an there is nothing better then being an American. There is a lot of bad in the country but, there is more good. Try living outside of the country an perhaps you can see what a great country we have.🇺🇸🇺🇸.Version: 5.13.934


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