- 44.6LEGITIMACY SCORE
- 47.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Active Directory Assist App Complaints & User Negative Comments 2024
Active Directory Assist app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Active Directory Assist? Can you share your negative thoughts about active directory assist?
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Active Directory Assist for Negative User Reviews
✓ Could have been. Very disappointedI purchased unlimited but cannot view reports. I am disappointed that I cannot create users from this app. The app also continues to crash on me. I wish this worked like advertised but no..Version: 6.5
✓ Don't botherShows some potential, but you have to match a query to show any objects which makes it virtually useless considering that once you find the user you're looking for, there isn't really that much you can do with it..Version: 5.0
✓ PricySurely the free version should at least open things like group and user properties, so you can see if it’s working and what you can do with it, before making the decision to stump up £13 for it. At least show you the info, but allow changing anything to be in the paid version..Version: 6.5
✓ CRASHES!Total train wreck...paid for subscription and I got absolutely nothing...and no refund. Beware. #aNoGo!.Version: 6.5
✓ Only works on WiFiI like this app for the most part. Unfortunately, it will not connect when I am on cellular and signed in to my VPN. If I am on WiFi and logged into our VPN I have no problem getting in. I need this app to work on and off of WiFi..Version: 6.1
✓ No support for modern features and stuck in 2008Dev don’t answer to simple bug fixing nor bother planning a future. Secure domain, those with integration with Azure directory can’t reset password on premise, don’t show BitLocker key, can’t manage multiple domains. They are stuck in the past. Look elsewhere..Version: 6.5
✓ Bought Unlimited but not really unlimitedI bought the unlimited version to unlocked users that do not belong to admin group and run instant report thru the phone app. But whenever I try to run any of the instant report, it kept asking to buy the Unlimited version. I tried contacting support but can’t reach them. I just wish the unlimited version that claimed could actually works to people who bought it. 😬.Version: 6.5
✓ Can't turn off emailsHonestly, I love this app. But the new version makes it mandatory that an email is generated with the user's password in plain text! Huge security risk. Can't find a toggle to turn it off!.Version: 4.6
✓ Restore Purchases does not work!I had purchased the AD Assist Unlimited version on a previous device — I have upgraded my iPad to the latest from Apple, but am now locked out of the Unlimited version — Restore Purchases does not work, and I have no option to repurchase the software again on the new iPad. Will adjust my review once the developer fixes this..Version: 6.5
✓ Do NOT give moneyPurchased unlimited reports. Every time I try to click on a report I am told I need to buy it. Restore purchase does not work, when I try to buy unlimited, I am told I already bought it and to load for free. Which also doesn’t work. So, I got scammed, Paid $’s and get nothing..Version: 6.5
✓ TerribleThe app finds the active directory fine but I can't find anything in it or add anything without upgrading for £9.99 which I don't understand why there is a free app when you can't do anything on it..Version: 5.0
✓ Horrible connect timesIn the time it takes for this app to authenticate and reset a password, I can walk to the other end of my facilities, grab my computer, walk back, connect with ARD, reset the password, logout and walk back. I have tried it. I does do what is advertised though. Just slower than you can image..Version: 5.0
✓ No update for ios14App now crashes on iOS 14 making it totally unusable. Developers website seems down and no support options within the app. Such a shame as this is/was one of the best independent apps that didn’t rely on server side software to make it usable..Version: 6.5
✓ Doesn't work for me anymoreMy need for this app is infrequent, but I discovered almost a year ago that I could no longer change passwords on our network, likely after an app update at some point. I worked with the developers but no resolution was found. We have a 100,000+ object AD environment, of which I have access to a handful of OU's. I have all the rights I need to admin accounts via ADU&C on the desktop, and I am fairly certain our entire enterprise isn't some way 'broken'. The developers insist the app is fine, but I would definitely be cautious when considering the purchase. The app obviously does NOT work under some condition(s)..Version: 4.7
✓ Reset PasswordsCan’t change user’s password from app. Constantly get error message saying password doesn’t meet group policy complexity rules but I know for a fact the reset password is complex. Other than that, everything else seems to work..Version: 6.5
✓ Don’t purchase unlimitedYou get absolutely nothing extra with the purchase. I’ve already requested my refund..Version: 6.5
✓ Being charged to upgrade when you had paid for the full versionUseful app but being asked to pay more for the app when you have already paid for a full version of the app previously is a bit scummy....Version: 6.1
✓ APP no longer works.... allow you to sign in but won’t search anythingNo longer works.Version: 6.5
✓ Don’t buy the UnlimitedIf you think it will unlock the advanced reports- and the developer website is nonfunctional. Apple, how to get a refund?.Version: 6.5
✓ Works, but so crude.1. Cannot list, just search. 2. Cannot export/copy/share search results. 3. Cannot do (AFAIK) custom LDAP search. As an AD management tool, it takes the crude feature set of the XP-era AD tools, and implements only a minimalist subset of them..Version: 5.1
✓ Makes you pay for it in appIf you want simple abilities to unlock accounts or resetting passwords then this is not for you because it is $4.99 to do that. AD Helpdesk Lite is free and let's you do that while you are in your corporate network or on VPN. Do not waste your time with AD assist..Version: 2.0
✓ Basic / Can’t UpgradeHelps for basic things. Couldn’t upgrade to unlimited. Received error when trying..Version: 5.5
✓ Broken appThis was great but since iOS 13 this app sits at the sign in screen and won’t let me sign in on my iPhone 6S. On my friends iPhone 7 Plus the app works fine. I’ve tried the old uninstall reinstall trick multiple times..Version: 6.5
✓ Restricted!This is not a fully functional version, when viewing user accounts you get a message "to view non admin users you need to upgrade to a licensed version" I will be removing this app.......Version: 4.1
🙂 Active Directory Assist Positive Reviews
Active Directory Assist works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Active Directory Assist.
⛔ Active Directory Assist Problems
