WhatsApp Business App Negative ReviewsWhatsApp Inc.

WhatsApp Business Negative Reviews

4.7
4.72356 star

Total 92 Negative Reviews

WhatsApp Business App Complaints & User Negative Comments 2024

WhatsApp Business app received 92 complaints, negative comments and reviews by users. Have you ever had a bad experience using WhatsApp Business? Can you share your negative thoughts about whatsapp business?

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WhatsApp Business for Negative User Reviews

Not workingVideo and voice messages aren’t downloading 🙄.Version: 2.19.61

Business statusMine is refreshing on its own, why?.Version: 24.9.80

MessagesHi WB, since a week I find that the notifications are only popping up after I open the app . I checked with my mobile as well but I think there is a bug in the app . Can you please fix that ASAP…..Version: 24.4.78

Worst app serviceHello sir / madam, I have been suffering from last 4 days to use whats app business. I am loosing my business deals. Where my entire business is depending on this app only. Two to three day ago you flagged my account and then after 6 hours you lift banned and sent email that you can reregister your self. So i did that by the time one day it worked properly. But now from last 48 hours its not working i will share all screen shot which i took it. i did many other emails to you.but no specific help i got it. Please help me or call me so i can fix this issue. If this is not happen then i will definitely go into sever stress issue due to anxiety of not using it. Please i have gone through with so much help me. They didn’t email and not even they bother anything..Version: 24.6.77

ErrorEvery week this app never open until restart the phone..what should i do for this. ????.Version: 2.20.132

App is crashingIt stopped syncing contacts and tells me to update permissions which are not available in settings. I tried to uninstall and reinstall it and now the app won’t even load it just crashes..Version: 24.8.77

Suspension of accountFor last 2 days I cannot access to my account. It is showing that I have violated the regulations related medical and health care related products. But it is not showing me that how long the ban will be. Or what should I do to correct my mistakes. I have contacted the support team via email but no luck. I cannot even switch back to my personal account. Please fix this bug and give me proper solution. Thanks.Version: 22.11.73

About statusCan’t see status again👎.Version: 23.23.79

Work slowlyI just bought an iphone 14 pro and i have whatsapp and whatsapp business. Every time when I open my WhatsApp Business it freezes and takes more than 3 minutes to unlock. When someone calls me from there I can never answer because it freezes, I've already updated the software on my cell phone and I've uninstalled and installed WhatsApp Business and this keeps happening. This didn’t happens on my Samsung Galaxy Note 10.Version: 23.19.86

CallsEvery time I’m on a phone call, it either cut off or losing sound n lots of noises from the background or it goes in to silent mode n we don’t hear one another o vide versa. Thank you..Version: 24.3.76

What’s app not workingI switch my phone after my what’s app not working.Version: 24.8.83

BehnamI use this app for binging from few years now I change my iPhone and I have 2 TB space and my backup is one because very very important so I know that. When I start my new phone I notice it’s losing last 11 days and There is missing my chats and very important so I back to old phone it’s same it should be there because of data is should be on there but I back to old phone same missing there . Where are my settings like catalogue are missing my all settings lost . This is not acceptable because we pay for ad in app. It should keep records for recent few weeks if not for longer. This app is for business not personal use..Version: 23.25.86

Search button in statusYou have got a nice app nd I really enjoyed it but please this new update on WhatsApp doesn’t allow search of a name on status except you have to scroll down and be looking for the person name it’s not nice pls return the status update search button to the status so as to enable us to easily search for people name to see there status scrolling the whole status to look for a name is not easy pls return the search bar there Nd also u cnt click nd hold on someone status again on this new WhatsApp update I mean on the previous one u can click nd check someone’s upload on his or her status without the person knowing u already checked the status nd it won’t show at his or her place dat you checked I’m not talking about privacy setting you should understand wat I’m saying Please work on the two things mentioned help us restore them back thank you.Version: 23.18.78

Mise à jour impossibleJe n’arrive pas à mettre mon application à jour, ils me demandent de mettre mes informations de facturation pourtant c’est gratuit 😡.Version: 24.4.78

AWAY MESSAGE BUGThis app is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount. PLEASE FIX THIS BUG ASAP: Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!.Version: 2.19.70

Archive List Not AccessibleUpon the recent update the archive chat list, that we had the ability to access and see all the archived chats by scrolling down and the id displays at the top, is no longer accessible..Version: 24.9.76

Broadcast lists disappearedAll broadcast lists disappeared. I can’t find broadcasts under settings or at the top of the chats as it used to be. Sent to support, they just responded with a link to the help Center which has no info. related to the issue. All my created lists are now unavailable :-(.Version: 24.8.83

I cannot use the appI have been using this app over 5 years already, and my app stopped working all of a sudden. I tried to delete and reinstall the app numerous times. I tried activating on different phones, same result. And after multiple tries of trying to activate on different phone, even my account got temporarily banned. I see the messages flowing on the background as I receive the banner notifications. However I cannot see the messages, I cannot sync with WhatsApp Web or WhatsApp Desktop app. Upon emailing numerous times, it is obvious that each time different person replies and responses are irrelevant. I tried to activate on regular WhatsApp App (not business), even that didn’t work. It is obvious something happening with my account(phone number), and it is not the application..Version: 23.9.77

Support Team unresponsive and unhelpful, Tech Team banned my account by mistakeI have poor experience with WA Business. The team randomly flagged my account for abusing their terms when I have not. I tried writing to the support team and they sent an automated response once. Afterwards, they completely blanked me. Even when I sent additional emails again. I can’t believe they are doing this. My business has to stop completely because of this sudden ban and no one from the company is giving me any support..Version: 22.16.77

Can’t register phone numberNever found out how it works because I can’t receive a verification code to register my phone number..Version: 24.1.80

Archive message tab has been removedThe app in itself is good but this latest update has removed the pull down to reveal archived messages tab, this tab was great to easily access my archived messages and now it’s gone, this is not good especially if you can’t remember a name to type in to get the message back, Meta you need to sort this out and give us back this function.Version: 24.8.83

I have problems with this appI downloaded the WhatsApp business app , but on my Facebook business page appears like scams, every time I open my page this business WhatsApp bottom appears like suggestions, for me to download again, then appear every 5 minutes… this was my experience, I have to delete it because it became a bit annoying for me ….Version: 22.7.78

Watsapp businessNot working with latest update.Version: 22.13.74

ChatI think this current version of whatsapp have a bug..the chat seems to have a problem tried to scroll up and down to delete the chat ended have to restart the apps again..very frustrating.Version: 22.8.75

Archaic system, horrific customer serviceMy account was randomly banned with zero warning or explanation. I am certain i hadn’t violated any of the terms and conditions and have written to whatsapp no less than 30 times at this point asking for help. I can’t believe such a reputable company can remove such a crucial part of my livelihood, costing me detrimentally through no fault of my own, with zero communication or access to customer service. I have never in my life written a bad review but after 2+ months of zero response to countless emails, I can’t stress enough how unprofessional, unethical and irresponsible WA business has been..Version: 24.2.75

App is crashing on iPhone 13 Pro MaxApp is crashing on iPhone 13 Pro Max after updating on 28 June 2022.Version: 22.13.74

Plz bugs fix itThe problem in the future of this new ios whatsapp business is that even after changing the status of one person in the status, the tune that plays in the status of that person does not change, but the tune of the first person changes the status of the other person. rings me too please fix it.Version: 23.6.77

Doesn’t work with SiriI drive for a living so I need to be able to have Siri read me my messages and reply to them. Used to use regular What’s App with no problem. Now that I’ve moved to What’s App Business, it just gives me an error every time I try. WA help desk is a joke and absolutely useless. Please help me!.Version: 24.2.75

Poor customer service1. The customer service is pointless, I wish I could share the email as proof. No solution They do not read the emails properly and they tell you we answered to you! 2. WhatsApp does not clarify/answer if an Apple device you are backing up on iCloud server or WhatsApp server. So where my dad is going? 3. Like in my case where I can not perform a full back up of my iPhone with iCloud, I’ve not a way to retrieve what WhatsApp seems to have backup. I do not have confirmation if resetting the phone will be ok or not. 4. They do not reply if there is a third party software we can use to cover our back and do not lose the data. How professional and serious is this? I can see I’m not the only one having similar issues and no solution. I can’t agree more with the fact that Apple says it is WhatsApp/meta fault and vice versa WhatsApp is Apple fault. For the price we pay Apple devices this should not happen. For how big WhatsApp/meta is, this should not happen. I rather pay 1-3 euro for the app but have an app that works. If you are looking to lose your customers I can guarantee you are on the good path. Really disappointed and I understand why so many people are moving to the competitors that they are way ahead and make the user experience, smooth without this sort of drama for a SIMPLE BACKUP and RETRIEVE backup. Absolutely disappointed.Version: 23.25.79

Number banned for no reasonI purchased a brand new number for the purpose of my website. There have been 6 messages sent snd the content sending the recipient some screen shots of their social media for confirmation that it is their real account for purpose of people using them to defraud. The app itself is great - banning a number for nothing and a useless customer service provision means that emails from a robot repeat that I’ve violated the terms and conditions- I have not. It is costing me the monthly fee of a new number and a lot of inconvenience as I had both apps on one phone..Version: 2.20.102

New updateSo many issues search option missing from status bar You can’t see your own status options This is useless update of WhatsApp.Version: 23.20.79

Ban on spamHave done nothing wrong and i hope whatsapp be fair from now on when reviewing accounts because someone as reputable valuable customer like me is needed while do nothing wrong on its platform.Version: 24.3.76

MalfunctioningI would have give Whatsapp business 5 star but I won’t be able to do that cause of the challenges I’ve been facing while using the app. Ever since the last time I updated my Whatsapp business app, it have been malfunctioning ie I find it difficult to update my status and whenever I try updating my status, I stopped receiving messages and my messages don’t deliver. 3 days ago I tried backing up my chart and uninstalled my Whatsapp business, then I reinstalled and recovered my charts but so far I’ve seen no improvement nor changes, it won’t just stop malfunctioning and it’s affecting me seriously. Please help find solution to this.Version: 2.21.243

Can’t open the app after updateEverything was fine until i have notification to update,after updating i can’t open the app even try so many time,restart my phone so many time still didnt work,forcing me to uninstall the whatsapp and lost all my data,i really dissapointed with this things!!.Version: 2.20.71

IOS 15.1.1 👎🏼App keeps crashing.Version: 2.21.241

Goes offBW just goes off suddenly.Version: 24.8.83

Messages not delivering or showing status in business appMessages have stopped showing as delivered or read, sometimes only one tick Notification sounds are not received by other parties, despite both parties using the latest business WhatsApp versions.Version: 23.20.79

Not too okayThe new update of WhatsApp Business on iPhone is not too okay now when we tap and hold on a status we can’t view it indirectly we have to click on it first to view it which is not okay for iPhone users like us….and when you click and hold on a status it only brings the ‘mute’ option on the status this update is so trash kindly return it back to the normal way and find something else to update about it. And while on the app we can’t increase the volume of our speaker on our iPhone it’s so annoying kindly do some changes and stop making this app inconvenient for the users I hope you take this seriously and work on that.Version: 23.22.72

Status views updateThis new what’s app status update isn’t helping my business, most of my clients complain that they hardly see my post this days and they fail to get new stocks of my product on my status and this started happening after my last update on this green app… this is really affecting my business please stop this new update and make all offline and online viewers get to see the new and old post please this is really affecting and discouraging.. aha please it’s hurting 💔💔💔💔 Do something pls pls pls because this out only means of survival and communication so look into this errors.Version: 23.5.79

Very slow.The app is good when it works, but it is very very very slow. It takes a good couple minute on start up to start working. It doesn’t seem to work all the time in the background either. I’ve tried on different phones, and plenty memory on both phones. So definitely an app issue. needs sorted because regular WhatsApp is perfect!.Version: 23.22.72

WhatsApp Business needs a automatic language translation translate featureIf WhatsApp had an automatic translation feature or I could just tap on each message and select translate I could keep track of what is being said in the group but unfortunately WhatsApp does not have that feature I will send to WhatsApp Made in the App Store Send a message to the vendor and maybe one day they might actually add this feature..Version: 24.5.75

Back ups not workingBack up, works intermittently and needs to be checked all the time. System froze and notification’s stopped working. Frustrating.Version: 23.21.77

Never relay WhatsApp for your business!Sharing my personal experience here! I've been using WhatsApp for Business for the past 3-4 years, with over 3000 customers connected. Suddenly, without any warning or explanation, WhatsApp blocked my account, citing a vague violation of their commerce policy. It's frustrating to see how easily access to your customer base can be cut off in a split second. Even more concerning is the lack of responsiveness from their support team; it's been two days since I reached out via email with no response. This means crucial communication histories, payments, and urgent customer needs are inaccessible. It's a significant letdown for businesses relying on WhatsApp's platform..Version: 24.6.77

Does not workingHi there I’m using business whatssapp from last 2 years, but from yesterday it doesn’t work even not opening i tried uninstalling and reinstalling but same thing. What should i do?.Version: 22.13.74

DisappointedI recently downloaded WhatsApp for business as I thought it will be useful for my small startup. However, the app is constantly resetting, so I have to type all the business details in all over and frequently being unavailable is incredibly frustrating. It's unacceptable for a business tool to be so unreliable, hindering productivity and communication. I hope the developers address these issues promptly to provide a better user experience..Version: 24.6.77

Horrendous Facebook at it's best againI created 3 ads today. 1 advert and 2 boosted posts. All with the intention to send people to my website to buy tickets to my event THIS WEEKEND. But no, unfortunate for me, Facebook wants people to use their new asset: whats app business. So instead of the call to action button of what I chose: "book now" with a link to my website, they just got right and change it to the "whats app messenger" button dont they? $150 ON 3 SEPERATE ADS, each one deleted as I didn't even connect up to whats app business!! Thanks for turning me around and fornicating me with no lubrication facebook. And thanks for the taking my money and giving me an ad with a dead link for my customers. You guys are amazing. ESPECIALLY FOR ALL THE SUPPORT AND DIRECT HELP YOU OFFER FOR PAYING CUSTOMERS :).Version: 22.8.75

Shortcut please to open WhatsAppShortcut please to open WhatsApp Business.Version: 2.19.51

WhatsApp is now ruined by META/FaceBookWith the recent updates to WhatsApp being used in FaceBook/MarketPlace more scams are happening and Zuckerberg does ZERO to POLICE any of it. As long as they pay for advertising, they can advertise anything. My WhatsApp worked perfectly and was encrypted but something happened in an update that allowed me to use my APPLE IPHONE 13-pro to save my password and allow my facial recognition to open my WhatsApp…. When the next update/bug fix updated my phone, my password was gone, I had to change my Apple password and that created an error for Apple to forget my Whatsap password or WhatsApp now required me to remember the password which I could not, and Whatsap refuses any customer service. I just lost a $15,000 commission because Apple and WhatsApp keep no password, therefore you have no way to recall people, chats, quotes, invoices, etc…. And WhatsApp does not answer emails or messages. They lie about getting back to you. They also lock you out longer, every time you enter an incorrect guess at your password.. DO NOT TRUST YOUR PROFESSIONAL BUSINESS TO META OR WHATSAPP NOR MARKETPLACE..Version: 24.4.78

Data lostI run a business and use this app strictly for appointments. Using this as a place to book in appointments and enquiries is very important to me but when I came to realise that the App stoped working claiming my version was outdated it stopped me from using the app. My only resort was to uninstall the app and reinstall using my number to back up all off the messages I’d received. After setting everything up and syncing my data I came to realise that none of my data had been backed up for the past month meaning I’ve lost all my appointments and dates from my work. I’m extremely disappointed and extremely angered because I’ve lost all my work and potentially my customers. Wouldn’t recommend, extremely faulty and caused me nothing but problems.Version: 2.21.221

LabelsSwitched over to Business What’s App. Used the tools they provide, really impressed. Catalog with photos and prices, link to website etc. Used the labels, working really well. Update last week, shortcut to Labels has gone and no making life difficult. Tried to report to What’s app Support and wow what a horrible/frustrating service that is. Can’t get an actual answer to anything and you just go round in circles. Such a shame as it was a 5 star review before this. I now just check with hope it’s resolved…….but a week on I’m still checking and hoping 😬.Version: 24.9.76

Quit the Updates GuysPlease stop updating these apps. It is not like you can sendl information to 10 or more people on WhatsApp it limits you to five. That is a problem that has been there for the past couple of years. It does not need updating it needs upgrading. And an upgrade would’ve been to fix the fact that nobody can send information to more than just five people when you select them in WhatsApp. Or then you have to select your whole contacts for the message to be sent. Fix that. Quit the updates because it’s clearly does not help anyone if you don’t fix the core issues..Version: 24.2.75

I don’t like password optionsAll fine, apart from password option If I want to copy paste something or I am between pages working on message text, again asking for password I dislike this , is very annoying, being on my own phone in my own business messanger , texting clients and if i want to go to another window to look into calendar, I come back again in password protected 🙄🙄🙄 just because it annoyed me , I tried to get used but couldn’t, I am switching back to normal one Also ! If it business why I can’t schedule messages to be sent when I want ? Do schedule option in button “ sent” , so I can choose when I want the text to be sent and it will be so much needed!.Version: 2.19.61

Needs improvementsOverall seems to be good but having major issues with the notifications. With WhatsApp messenger you could turn off notifications but your device would still vibrate, you don’t have that anymore. I loved the feature that notifications wouldn’t pop up on your phone, more for a privacy feature, but it would vibrate so you still knew you had a messaged. Even with making sure the vibrate option is on it doesn’t work, I’ve tried switching notifications on and off in both app and phone settings and now I don’t get notified at all, even with all the settings turned on! I also don’t like the patterned backgrounds, I liked the plain coloured backgrounds but that’s not an option either anymore..Version: 23.7.83

No ability to send messages to multiple customers!!Granted this app has some useful tools, but I have a list of over a hundred clients in my app, yet I have no way of messaging them all at once, or even select groups. This list of clients is so valuable, but I can’t extract this value. Surely Meta can see the benefit to business to message their clients as groups. New opening hours, special deals, updates. I see that this functionality has been added to WhatsApp, so hopefully it can be added to WhatsApp business too..Version: 23.3.77

Switching between themI think this is a really good app but there is one thing. I think you should be able to have one account on business for just your business and another on Original WhatsApp just for family and friends. This would be good as I keep loosing track of which messages are from my family and friends and which aren’t. Please make this happen.Version: 2.20.61

No access to archiveSince the latest update there’s no way to access the archived messages unless you search. The functionality from swiping down is missing. The support site is also pretty useless with an automated message essentially saying “we’re not going to read this and you can’t reply”.Version: 24.9.80

JenSince we cannot have WhatsApp chat running AND WhatsApp business, You need to include some kind of option to be able to select certain people in contact, that you already chat with, and block what they can see of your info. Eg personal contacts that you don’t want knowing anything about your business. Have a personal profile and a business profile and select who can see what about you. Please consider this!!!.Version: 2.20.80

Pet groomingI am a pet groomer and instagram told me to down load this app for my business. Except there is no dog grooming or pet grooming category. So I choose pet supplies. When I try to finish the set up process it says my category isn’t support. Horrible app. What a waste of time and space on my phone..Version: 22.23.76

App crashCannot open app(whatsapp business), screen becomes blank on ios15.5 after installing today's update. Re-downloaded, restart phone but nothing worked.Version: 22.13.74

ERROR LISTA DIFUSIÓNNo puedo las listas de difusión con las cuales estado usando por años, HELP!!?.Version: 24.8.77

WhatsppMy wtsapp account is banned and its not working from so many days its too bad experience 😓.Version: 24.2.75

Not liking new update -Can’t click on the call or the name of ther person calling if you are scrolling through a chat . You have to scroll up all the wah - very irritating.Version: 2.21.160

Notification not foundDidn’t get any notification though notification is turned on. You should work on this..Version: 24.5.75

So sad WhatsApp status quick view when longpress on status not status 🤲Why does WhatsApp status long press which the shows the status briefly without viewing fully does not work on iphone 13pro max users. I had few friends complaining the same issue on the 13promax as well it’s so frustrating why did doesn’t work here while it even works on 11pro max before upgrading. I think WhatsApp developers need to do something on this real quick because we are so adaptive to this. Or kindly put us through what to do to be able to make the smart status view by long press click on each statuses. We like it please do something. We was confused why it doesn’t work. Write to apple but Apple responds the issue is with you WhatsApp developer’s please do something about this..Version: 23.18.78

CrashesJust installed it and doesn’t open.Version: 22.13.77

Picture in Picture problemHi developer You need to fix the pip feature (picture in picture) with iphone 14 pro or pro max, when i am on a video call and try to access anything else on my phone, the video is supposed to be in a smaller window, it used to be okay but in past few weeks, this feature is not working, maybe a bug in a recent update or something, when tried the same thing with whatsapp (non business) it worked fine. Please fix it.Version: 23.13.78

No notification sound and reset on group settingsI updated the app 3 days before, it has reset all the group settings, removed the mute in the groups and I have to select the groups and mute them again. Also there is no notification pop up on any of the messages, the same is working in what’s app but not in business app. This bug to be fixed..Version: 24.8.83

Broadcast issueI won’t able to my find my broadcast option on my whatsapp, please fix it.Version: 24.8.77

Scheduled message sendWould be great if you could type a reply and schedule when you want it to send, ie I do admin at night however don’t want to message my customer until the morning. Would like to type the reply and then select it to send the following day at a specific time saving me having to go back and get back into admin mode when I’m ready to get into work mode, which isn’t admin intensive.Version: 22.15.75

It crashedThen I lost all my messages for the last few years, I did everything from restarting the phone and updating the app, till last resetting the phone when everything was gone.Version: 23.21.77

InterferenceInterfering with my WhatsApp screen sharing.Version: 24.3.76

DoléanceS’il vous plaît n’excluez plus mon numéro du système.Version: 23.25.86

App is ok, but supposed linkages to other phones do not seem to workLatest update supposed to allow multiple phones WhatsApp apps to be linked to the same number like Telegram etc. but the supposedly link does not appear or does not work. Disappointing..Version: 23.10.76

ErrorI have an error notification coming up once i open the WhatsApp business “this feature isn’t available yet “ . It is annoying.Version: 2.19.61

An absolute waste of timeI cannot overstate how badly WhatsApp have implemented this app. If you are a sole trader, this may work for you - but even then it is poorly implemented. If you are a business with several employees you want to have access to your WhatsApp messages, I advise you not to bother. The constant mess trying to log different people in drives me insane. You can authenticate a laptop and have an employee use that, but your original phone must be in the same room in order to do that, so you might as well just have the employee use that phone. The idea that in 2021 we have to be driving devices around to employees is probably the stupidest idea I’ve heard for as long as I can remember. Yes, you could set up a working solution using an API, but it’s so ludicrously convoluted that again, I just can’t be bothered. We all have better things to do than jump through hoops for WhatsApp..Version: 2.21.180

Almost goodProblem is business people are never going to use their personal private phone numbers, they might use a different service. It’s either Google or any other service to create a separate line without buying another phone or adding another line to their current service. when I first downloaded this app, I had no problem using my business number before now for some reason you have made it impossible. so, unfortunately, I will not be using your service and I’m sure I won’t be the only one..Version: 22.19.78

🙄🙄🙄WhatsApp is a total mess🙄🙄🙄.Version: 2.21.243

Not working properlyWhen registration after have to be working on well. So many steps to work out mate. Make it easy much better tho. Cheers mate..Version: 23.3.77

Customer service is shockingly badI’ve been logged out of my business WhatsApp they have been taken payment and I’ve not been blocked. There is no way to log back in other than using my personal number which just transfers my personal chats. The number generated and all the business conversations customer service are not replying on how to give me access. This is a massive loss of income, there seems to be no way to speak to someone to resolve only a bot giving wrong answers. Very bad ad you’re paying monthly for a service!.Version: 23.15.78

Installing WhatsApp Business breaks screen sharing on regular WhatsAppWhy is it that if I have WA Business installed, it breaks screen sharing on regular WhatsApp? I try to screen share on regular WhatsApp and despite having the normal one selected, it tries to screen share to WhatsApp Business and fails with a “screen sharing not available” message. I cannot keep both apps on the same phone without breaking screen sharing..Version: 24.8.77

Higher picture and video resolutionThis new WhatsApp is nice, but i need WhatsApp to allow a higher picture and video resolution, and a longer video status duration. It would help with posting of longer videos instead of cutting it short. Lastly, beta needs to work on WhatsApp glitching of status and hanging too, because for some of us that have a lot of contacts due to our business, our WhatsApp hangs whenever we post on our status, and it take a long time for it to work again. Hence, causing delay of our job..Version: 22.24.81

Awful invasion of privacy!Recently bought iPhone 15 pro, Apple Store staff can’t be bother too much to assisting setting up a 1600pounds phone, they advise backing everything up iCloud and say all apps will restore automatically. When I tried to enter WhatsApp password all my messages have been erased - while I am travelling and working so that is crippling me right now - and without me agreeing to it whatsapp business was set up on my phone which I now have erased. I do not want WhatsApp business as I like to have control over my life and I find it intrusive that all messages get mixed up in one place, but fb and instagram have been trying to make me go on WhatsApp business by allowing only WhatsApp business button in the ads, unacceptable! and now apple too plays this trick! I am really busy and don’t wish to spend time with chatting to getting over this. After years of happily using this app I am going to change it to an app where I can have control over my contacts and chat history. This is out of order!.Version: 23.23.75

App CrashesApp is crashing and asking to restart everytime on iphone.Version: 23.24.73

It is arousing !!!!!It keeps connecting.Version: 24.6.77

Lacking important functionalityI thought this review was going to save me from weekend messages from clients with the auto reply. Unfortunately the auto reply doesn’t work with group chats at all, so if the client adds a partner or other third person, which is often, the auto reply doesn’t work. It would also be great if the auto reply looked different to a normal message. I had to add the text “Auto reply:” to the start of my message to try to make it look like I wasn’t just replying and being rude! If these were fixed I would increase me review score as otherwise it’s a really good idea..Version: 2.20.42

WhatsApp hangs and reduces status picture qualityThis app is great but I’ve noticed how much it seems to hang from time to time,now don’t get me started by saying it’s my phone,I use the latest iPhone and yet WhatsApp hangs badly. As if that’s not all,whenever you post a picture of video on status,no matter how beautiful and well edited the video/picture is,immediately it sends to status,the quality just reduces and becomes sour. It’s very bad considering this doesn’t happen on your other apps like instagram and facebook,so why WhatsApp then? Y’all really need to do better and fix this two issues cos I’m not the only that complains. My friends do too!!.Version: 23.10.77

ConflictWhatsApp is great accept if you elect for the Business WhatsApp you end up with a conflict between the old and the new and nothing works properly. I think I have it working now but I don’t know if all my old contacts have now populated into the Business WhatsApp.Version: 24.3.76

Quick replies not workingNot sure what went wrong but quick replies are no longer working. I tried EVERYTHING suggested on the help centre but had no luck..Version: 23.2.75

App not receiving messagesIt’s been days and as much as I’ve tried updating app, resetting, updating iOS, off/on cellphone... nothing.Version: 2.20.120

Unable to reg my numberNo support whatsoever.Version: 24.1.80

SuperThe app is great has been wonderful ever since I started using but just recently about two days ago it started not giving me notifications when i have my phone locked. I can only see I have messages once I open the app and this is very concerning for my business. I have background refresh on and I was searching different solutions online and it still persists. Maybe it was a bug in recent update because i remember i updated the app a few days ago and it started a little after that. I have the latest update on my phone and everything that needs to be on to get the notifications and nothing. This is really bothering me due to this issue and I hope it gets fixed right away..Version: 23.5.78

Status viewWhile view video on status after skip some videos the previous sound still play on the next video why this happen now days.Version: 23.6.74


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