Asimov's Science Fiction Negative Reviews

Asimov's Science Fiction App Complaints & User Negative Comments 2024

Asimov's Science Fiction app received 14 complaints, negative comments and reviews by users. Have you ever had a bad experience using Asimov's Science Fiction? Can you share your negative thoughts about asimov's science fiction?

Asimov's Science Fiction for Negative User Reviews

✓ Vanishing subscriptionsPurchased two one-year subscriptions through Magzter, this one and Analog. Both vanished when Magzter implemented their new system of requiring users to have a Magzter ID instead of the Apple ID as had been used before. After several exchanges with their tech support, and I was glad to at least get an answer, they were unable to retrieve my subscriptions and unable to explain what the problem was. Very disappointing as yearly subscriptions aren't cheap. As with others I am moving my subs to Zinio where I've never had any problems..HowlabitVersion: 3.1.4

✓ Ipad issueSometimes when I'm not connected to the internet (and that's what makes this such a relevant issue as i read a lot on the bus) i boot up the app and the issues aren't on my ipad its very frustrating....NDCampVersion: 3.0.7

✓ Nothing worksError message when I tried to download a magazine I’d just purchased. Spent $8 on a magazine I can’t read. The error message says to “contact them” with no indication how to do that and no link to contact information in the app or on the websites associated with the product. When I tried to delete app and restore purchase, that doesn’t work either..Jabells2468Version: 6.16

✓ App Loses It’s PlaceIf I leave the program running and go to another app temporarily the app always returns me to the wrong page. I have to remember myself and scroll using the sweep at the bottom of the page. This is a GIANT PIA and should have been debugged long before this..Bullseye0Version: 8.4.11

✓ Terrible AplicationThis apt is outdated and clumsy. No memory as to where previous session ended. I like magazine content but really hate the apt for difficult navigation..LcdrVersion: 4.3

✓ Great magazine, terrible appMagzter provides an absolutely terrible platform PDF like, but at its worst. Font size is fixed, can just zoom in as in PDF Cannot look up definitions Lose you page every time you come back Unacceptable Stay with paper or kindle versions.KirePVersion: 1.4

✓ Bookmark please!Look, this review is for the app of course, not the magazine. The magazine is as good as ever but the app needs to bookmark. It's easy to page, easy to read and zoom but it's a pain that every time I open the issue, it goes back to one particular page (page 35). I don't want have to remember which page i left the magazine on, i read to much for that. Please guys, fix this and I'll happily subscribe but until you do, you're on your own and I won't buy any more..Dead2uVersion: 1.4

✓ Registration signup does not work — wasted moneyI purchased an issue and when I tried to read it it made me register. The registration form did not work, tried 3x. Reading as guest also did not work. Rip..Star OakVersion: 7.0

✓ Total DystopiaThis is totally dysfunctional. Installed the app and made a single-issue in-app purchase, and only when I tried to read the purchased magazine issue did it ask me to register with name/email/password—but then it refused to complete registration, so I can’t even read what I just bought! The help screens reference “iTunes” (which I believe has been inactive for years now) and are written in broken English in places—is this a total scam? Am I in North Korea now? DO NOT INSTALL!.K BostonVersion: 7.0

✓ They will scam youI was very interested in a subscription but only if it included the ability to read back issues which is a feature that most digital magazine subscriptions offer. There was no information regarding this feature in the app description and I was unable to find any information with a google search. They offer a free week long trial so I figured I would sign up for the trial and cancel if they didn’t offer the ability to read back issues. This is where the shadiness begins. After starting the trial it was clear that they don’t offer back issues so I immediately canceled my subscription. It should be interesting to note that their is no information available within the app about how to go about canceling except for a single blacked out page hidden deeply within the legalese of the app. I’m not kidding when I say it is blacked out. The page is shaded dark gray over black typeface that is at a much smaller font with spinning animated icons over that to further obstruct your view of instructions on how to cancel the subscription. For what it’s worth I was only able to locate this information after searching all FAQ sections and every available link on the app itself and googling outside the app and going directly to Asimov’s web address etc. There is no email address for question or concerns or contact information of any kind except an email address to some unknown publishing company that did not respond to my email about them not refunding my money which brings us to the point of all of this rambling which is that after successfully following the steps laid out by Asimov’s to get a refund they went ahead and charged my bank account the full amount of $35.99. I of course emailed the metzger publishing company through the only email address provided on the app (again only located after a long exhausting search) and as stated earlier received no reply. I searched google for any contact for Asimov’s digital magazine and could only find an email address for Asimov’s physical magazine. I sent an email requesting a refund and they basically told me tough luck and referred me to Metzger Publishing who as stated earlier I had already emailed and received no reply. At this point I submitted a form to Apple to petition for a refund. After answering some basic questions my petition was scheduled for review and a few days later I received confirmation for a refund. It’s now days later and I still have not received that refund. Long story short: if you love getting ripped off, lied to and being scammed out of $35 then by all means sign up for a free trial of Asimov’s Science Fiction.^€£~|€*£'vcfjkljcdsfjkhxvvVersion: 7.0

✓ Interface not acceptableAs with the previous poster, the stories are great, but the mag will not consistently open to the last page. It is so annoying, it takes away the pleasure of the read!.X-caperVersion: 3.1.5

✓ My purchases never restore correctly.Every time I restore my iPad from backup this app does not restore my purchases correctly and I have to contact customer support. What a huge pain it is! How hard can it be? The magazine content is good though ..ChakatoddVersion: 3.1.4

✓ What’s up with this app?I live this magazine but this app is horrible. Read this mag and others on the Kindle or B&N if you actually want to enjoy them..Maxwell7999Version: 7.0

✓ TerribleTerrible app.Photonic canonVersion: 7.0

Asimov's Science Fiction works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Asimov's Science Fiction.