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ChargeHub EV Charge Point Map App Complaints & User Negative Comments 2024
ChargeHub EV Charge Point Map app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using ChargeHub EV Charge Point Map? Can you share your negative thoughts about chargehub ev charge point map?
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ChargeHub EV Charge Point Map for Negative User Reviews
✓ Can’t add fundsThis app has let me down when I needed to charge. Keeps giving me an error message..Version: 12.61.1
✓ Suite à la mise à jourNe fonctionne pas ou très très lent.Version: 12.23.2
✓ Charge point stations not on the mapSitting at a charge point station in Gilroy California. Couldn’t use the app to pay and had to pay with Apple Pay as this station and many others not listed…what’s up with that. No matter how I work the filters it just is invisible.Version: 12.9.1
✓ They are not replying to my messages?I had accidentally put $ into the wrong electric vehicle app and I am asking for a refund but no one has got back to me and it’s been 3 days, the app states I get a reply within 40 mins?.Version: 12.4.1
✓ Worst Charging ExperienceWhile at Disney the app doesn’t state which chargers are working. 3 were broken, 1 had a jeep gas Powered car parked in the spot. 2 cars were able to charge but kept their cars there for the 4 hours we We’re having drinks and dinner. Finally (with 14 miles left on battery) we found a tesla charger 2 miles away. We got the last spot with 3 cars waiting- since the multiple Disney spots that are part of charge point were only half working. Get it together Disney and CP or please Disney find another reliable vendor..Version: 12.64.0
✓ Plusieurs bug.Plusieurs petits bugs. L’application tourne en rond quand viens le temps d’ajouter des fonds. Il y a d’autres application beaucoup plus performante et intuitive à utiliser..Version: 12.5.0
✓ Can’t adjust waypoints and can’t daisy chain multiple tripsSee title. You can’t drag the suggested routes to make new, better waypoints (e.g., can’t make the route planner keep you from going over the grapevine when traveling from NorCal or SoCal). Ok, no biggie — just make several trips that take you down the coast, right? WRONG. Creating a new trip erases the content from any other trips you’ve created. I’m so lucky I double checked the app before taking off, because two of the three trips I created were empty. That would have been so terrible to discover mid-drive. I can’t say this app has any real use without these basic trip planning features. Ergo, one star..Version: 12.17.0
✓ Availabilty Seems to be InaccurateIn researching routes practically every station shows no availability. But when I actually show up there is plenty of open chargers. The feature is worse than useless..Version: 12.4.1
✓ BadPayment process does not work properly.Version: 12.57.1
✓ Password probsApp won’t recognize me despite having registered and gives me no help in what to do — no phone number, email or text connection — nothing. Sticking with Flo..Version: 12.43.1
✓ Great app but…Using this app in a hurry to pay for charging. They don’t on an *service fee* to start up the charge without warning before loading up. I hate surprise fees. Around 1.50 I think which is a significant percentage. Will not be using them to start a charge in the future obviously.Version: 12.64.0
✓ We update FREQUENTLY to FREAK you outThe developer is proud to say they keep making errors with the app and have a new one for you and for those of us in rural areas not having real broadband, FREQUENT UPDATES ARE A PAIN. It’s almost as if a car dealership says “you need to bring your ICE vehicle back each week so we can install new and better spark plugs in your engine.” STOP THE FREAK”went” UPDATES..Version: 12.20.0
✓ Notifications Stopped WorkingNotifications about ports being available suddenly stopped working..Version: 12.57.3
✓ Too slow!The charger is too slow-3 Kwh, come on! My home charger is faster at 6Kwh..Version: 12.60.1
✓ App crashes on vehicle selectionWe are on a Volkswagen and couldn’t get past the vehicle selection feature in the app. When we tried to use search it kept selecting the first vehicle (an Acura) and when you skip search and scroll to the bottom and top on the car it crashes. Also, there’s no way to select custom charge port types, for instance if you have a TeslaTap adapter and can use Tesla destination chargers. Skipping the vehicle selection, the map worked okay, but it wanted my location all the time which is shady. I only want to give you my location when I’m actively using it. And I couldn’t see status on third party chargers, so not sure it does anything useful that PlugShare doesn’t - and they have a lot of checkins that are useful!.Version: 12.1.0
✓ Useless appThis app is useless. Literally, every single location marked as public is private. Places marked as free are paid. Such a waste of time. This is basically a free for all app. Anyone can put down whatever info they what and there’s no admin checking on the accuracy of the information. Stay away..Version: 10.8.2
✓ Instructions insufficientOnce the account was set up, there were no instructions on how to use the charging station.Version: 12.60.1
✓ Lots of extra chargesI used ChargeHub app for the first time this month only to find out after that adding $ to your account costs an extra $5 to do so. I added $20 three times so charged an extra $15 ($5 per transaction). I didn’t know until I got my credit card bill..Version: 12.60.1
✓ Notifications not workingNotifications are so inconsistent it makes this app usless. i have never gone 2 weeks where the notification work flawlessly.Version: 12.42.0
✓ ChargersThe app helps you locate the charger stations; that’s all. The app didn’t let me use the amount I added for the charger station fees. It only works to add money but doesn’t let you do anything else. Don’t add money to it. I hope I can get my money back..Version: 12.28.0
✓ Don’t fall for itPut money in, now can neither get the money out nor can I charge my car anywhere with this app..Version: 12.3.1
✓ Force des installationsBonjour, Y a-t-il moyen d’identifier les stations de recharge par leur force, soit 50, 100, 180 volts, sur la carte, car je désire avoir des recharges ultra rapides parfois? Et ce, sur la carte avec des symboles ou des couleurs différents..Version: 12.63.0
✓ Pourrait être davantage friendly userPourrait-il être davantage friendly user ? Nous perdons un temps précieux à se chercher Pourquoi ne pas simplifier et ajouter les étape Nouveau client 1) creer votre compte A) prénom B)nom C D E) mode de paiement 2) devenir votre automobile A) sorte B)modèle ….Version: 12.29.0
✓ Not very comprehensiveThe information on the app is not up-to-date. I have submitted updates and I don’t see the information updated on the app. I was looking for a charger nearby a restaurant and the closest available according to the app was 20 minutes walk. I decided to skip the walk and charge some other time. When I pulled into the parking lot near the restaurant, I found charging right there..Version: 12.33.0
✓ Will be great, hopefully soonGreat app for finding stations. Great having the ability to pay for sessions via the app, which reduces how many other different apps where I need to load funds. It missing history, I want to quickly see where I have used the app to initial and pay for sessions..Version: 12.48.0
✓ Frais de 5$ supplémentaires chargés par ma carte de crédit CIBCEn ajoutant 20$ dans l’application ChargeHub pour charger ma voiture, j’ai été chargé d’un 5$ supplémentaire par ma carte de crédit CIBC puisque les 20$ sont considérés comme une avance de fond. Je n’ai pas été avisé au préalable que j’allais avoir 5$ de frais en ajoutant les 20$. Je n’aurais pas choisi ChargeHub si j’avais su..Version: 12.60.1
✓ ReviewThis app is somewhat helpful. The accuracy needs to be improved in these regards: some charging stations are listed as public when they are not, charger availability is not correct, chargers that are not in service should be noted. Amperage of the chargers would be nice to see before going to a location..Version: 12.8.0
✓ Trying to compete which ChargehubGood start but needs to be better to achieve the aim of one app for all charge networks aim. Current issues: 1. Needs to work off line. Data connection can be costly, poor or not available. 2. Need to partner with more networks to facilitate payment from one app at least with Ivy, flo, Petro Canada and Electrify Canada. 3. Accounts should not be needed to be pre loaded with funds. They should be tied to credit and or debit cards. 4. Payments should also be possible wirelessly via Apple or Google Pay..Version: 12.48.0
✓ Charging stationsThe app will show you all charging station but will not show you where the station is located. Such floor in the garage. Major issue is some of the charging stations are in apt garage which you can’t access because you are not a resident. Please list all public station. I don’t care about charging stations I can not access. Pointless. Charging stations everywhere but you can’t access it. Try EVgo better app more descriptive locations..Version: 12.63.0
✓ Frais d’activation de borneLes borne rapide on besoin de frais d’activation pour être utilisé quand ailleurs il n’y a aucun frais Sa semble plutôt a une arnaque de mon point de vue.Version: 12.14.0
✓ One of the best EV app but…In the Apple Car Play, the nearby charging locations are always empty or fail to load while other EV app can display without problem..Version: 12.5.0
✓ Not as accurate as I had hopedI am a relatively new EV owner, but it didn’t take me long to discover this isn’t as accurate as PlugShare. I work in a medical academic community and I know where the stations are. This app had three mistakes on my medical campus alone, one of them in the parking garage where I’ve parked my car for years...there are no stations. The app also indicates there is a charging station located on a university lot also on our campus, but...no such lot exists. The app’s alert feature is nice—if I could expand the range beyond 1 mile using the slider. The slider was immovable. ChargeHub has potential, but I’ll be sticking with the current EV app I’m using..Version: 10.0.4
✓ FrustratedThere are no charging stations on the map. Icons galore but no charging station and no explanation of what the icons mean. I have searched every button on the site to find any charging station other than my own. Nothing shows but a satellite map with no charging stations. In addition the map to plan the trip would not allow me to put the street name with the city. The street name alone is not accurate..Version: 8.4.8
✓ Fix your appLatest version is so buggy And the free station filter filters out stations that are free for certain period. Include those Also when reporting bad stations there is no effect. Still shows up.Version: 12.53.1
✓ Shocked at the costI saw 2 new charging stations in Park Royal South which couldn’t be started with Flo or Chargepoint so I phoned the number Shell had on the charger and a person explained how to download the ChargeHub app and told me I had to add $10 to use it. I followed his instructions. I now see MasterCard charged me $5 as a cash advance and interest on the cash advance. Shell has coded their app as cash advances and not electric vehicle charging so I will never use their chargers again. This is a very expensive way to charge a car. Flo and Chargepoint only cost the $$$ amount you put on their cards, no cash advance charges and interest..Version: 12.63.0
✓ Unable to save tripThis would be excellent for planning trips but I keep getting an error message preventing g me from saving a trip..Version: 12.8.0
✓ A good start to a navigation app - buggy.I have a few gripes: you plan a route and then you can't tap the floppy disk to save the planned trip. You have to kill the app and start over. And then saved trips can't be deleted nor modified. A popup opens asking if you'd like this feature added. Really?.Version: 12.51.0
✓ Good station map but worthless for saved tripsI am not sure what the saved trip facility is for. You cannot add any station waypoints to the route, so no planning is possible. The helps screens show what looks like an entirely different app and icons that do not exist..Version: 8.5.4
✓ Good, but cannot add fundsIn a general sense the app functions well and has a reasonable amount of accurate detail on chargers and availability. Unfortunately I cannot add funds no matter how many times I try, which means I really can’t use the app. There isn’t much of a point to using the app if I can’t initiate charging and payment. Every time I try to add funds the app just stalls out and never processes the payment..Version: 12.17.0
✓ Glitchy and inaccurateFairly good for charger locations, but frequently find that chargers are broken, inoperative, etc. plus recently seems glitchy in that I try to filter OUTTesla chargers, but when I select the charger, or actually go to the charger, it's a Tesla charger. It's ok, but in the Northeast US at least, not too dependable..Version: 10.1.0
✓ Not good.This app is fine as a map to find charging stations. However, there are plenty of other apps with this feature. The major issues I had were that I couldn’t add funds to my account and once I finally did I could never start a charging session. It took my several tries to add fund to my account, I had to set up a new account without using Apple to login to finally get it to work. Then, I couldn’t activate charging sessions through ChargePoint, which is the only provider I have been able to find in my area this far. The one time I got a session to start through ChargePoint it stopped charging immediately (after waiting almost a full minute for the session to start). Ended up requesting a refund as you have to pre-load money on your card. Would recommend using first party apps at your charging station..Version: 12.60.1
🙂 ChargeHub EV Charge Point Map Positive Reviews
ChargeHub EV Charge Point Map works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ChargeHub EV Charge Point Map.
⛔ ChargeHub EV Charge Point Map Problems
