Earthquake: American Red Cross App Negative ReviewsAmerican Red Cross

Earthquake: American Red Cross Negative Reviews

3.3
3.31159 star

Total 37 Negative Reviews

Earthquake: American Red Cross App Complaints & User Negative Comments 2024

Earthquake: American Red Cross app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Earthquake: American Red Cross? Can you share your negative thoughts about earthquake: american red cross?

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Earthquake: American Red Cross for Negative User Reviews

Bad App, Bad OrganizationBad app steals my my time, just like they steal supplies from churches and hamburgers from volunteers..Version: 3.5

Earthquake appReceived notification 10 minutes after it happened. Needs to be sooner!.Version: 3.12.0

Bugs!The update deleted my locations but one. I can’t put an international location in..Version: 3.11.0

No longer fully functionalLost mapping resource..Version: 3.12.0

Unreliable.Thanks to this app, I’ve never missed out on the piddly magnitude 2.1 earthquakes that plague me in Southern California. But when a nearly magnitude 5.0 struck, this app showed nothing. Not even for days afterward. I’m actively looking for a different app now..Version: 3.12.4

Was a good appUsed to work fairly well but last several versions don't send me alerts even though my settings are correct. It also frequently crashes. Check alternative earthquake apps - theres many..Version: 3.5

Version 3.12.0 DOES NOT WORKThe app lost or deleted my alerts! And the map service that Red Cross uses is no longer sending updates, so the maps don't work. This app is completely useless..Version: 3.12.0

Great concept, Inadequate execution & faulty featuresThe “Alerts” section, which has an area tracking feature (pick an address/city and mile radius to monitor), is a good idea but doesn’t work in real time. Likewise, the “Maps” feature has an option to show earthquakes... but this does not work either. It’s very frustrating, as it claims to show all earthquakes within the past 30 days yet this is clearly not the case. This app would be 5 stars if he most critical features worked..Version: 3.10.0

Not usefulI wanted an app that would tell me if that was an earthquake I just felt, but updates are delayed too much and it's faster for me to check the USGS site. Also, I have a fairly large region because I want to know if there's a if enough one originating 40 miles away that I might feel...but it keeps telling me about little ones. Tell me about just the big ones far away, but smaller ones close by. I want to know what I might actually have felt!.Version: 3.5

Not a great appHave had this app on my phone 4 over a year & This app never informs me about an earthquake or a tremor have had several tremors near me & it has yet 2 notify me..Version: 3.7.2

USA only? Inadequate.This app formerly allowed me to monitor locations important to me in Canada and Mexico, but a recent update erased all my monitored locations and removed the ability to select locations outside the US. That is unfortunate, and is not an improvement. My inquiry was answered that the app never had the capability of monitoring outside the US, however, I had these locations saved, monitored, and received alerts for them for many years before they disappeared. I do not wish to malign the app, I simply want what was once a working function to be restored..Version: 3.15.1

Update deleted ALL my monitoring settings???This most recent update (3.11.0) wiped out all of my settings. I’m monitoring seven locations, all with different regional concerns and radii. Setting up these locations was already unnecessarily tedious and time-consuming, especially as they need to be carefully refined over time to minimize the many irrelevant alerts. And now they’re all gone. Poof. Same thing with the other two Red Cross apps I use. All personal monitoring settings completely wiped out. I am beyond dissatisfied. Useless..Version: 3.11.0

Major Earthquake, NO NOYIFICATIONThe most significant earthquake in decades hit East Tennessee this morning -- 12DEC18. No alert from this app even though all notifications are on, and on review, no report..Version: 3.9.0

Map not showing earthquakes.The map in this app no longer shows the locations earthquakes..Version: 3.10.0

Deleting old alertsHow do you delete all the alerts on this app I have hundreds of alerts that I can't get rid of that are taking up storage space.Version: 3.5

Earthquake notificationThis application is useless. I get no notifications for any emergency. The local news has better emergency notification system in place. I am uninstalling this..Version: 3.6.1

I don’t like the updatePrior to the update I could tap on alert that was two days old and it would bring up the information. Now I tap on alert of an hour ago and it does not show me the location or the information it’s very frustrating. We need to have a little more history being saved on our locations..Version: 3.7.2

No Warning6.4 earthquake this AM; this app gave no warning and the option to check in safe picks the wrong # for people I chose and there doesn’t seem to be an option to fix it.Version: 3.10.0

Stopped WorkingThis application stopped working..Version: 3.11.2

Late late warningsWe are receiving the warnings on the phone 30 minutes plus from when they happen. Goes “earthquake warning” yeah tell me some thing I don’t know. Why it takes so much time, don’t know but makes it useless..Version: 3.11.2

Contacts phone number choices MUST be fixed!Red Cross/ 3 Sided Cube — I'm a beta tester for the Red Cross, and have been telling you this for YEARS: You MUST fix the ability to choose which number from within each Contacts listing is to be called when the "I'm Safe" button is clicked. As it is, the top number on the Contact list is the default — there is no way to select WHICH number for the app to text. Are users to go through their Contacts list and rearrange all the phone numbers to appease the app quirks? Certainly a landline auto-message asking for 25¢ to place a call is not very convenient when the ceiling has fallen in during a natural disaster. Also, what about an option to send an "I'm Safe" email vs. texting?Without these options, the apps are pretty much worthless and do not meet with your mission statement. Your agency was created to SUPPORT those affected by emergencies. These apps are falling short. In addition: I just gotta notice for an earthquake 150 miles away when my radius is 25. RED CROSS: SPEND MY DONATION DOLLARS MORE RESPONSIBLY AND DUMP YOUR DEVELOPER!!!.Version: 3.10.2

Terrible appJust went through an earthquake and this app 15 min later is still saying all is well. It was not major but twitter and many other apps already reported the quake location and intensity. This app has yet to report it. Useless!.Version: 3.5

Red Cross earthquakeTerrible app.Version: 3.5

Hit or missWorks sometimes but doesn’t at other times. Alerts of earthquakes are spotty as the app doesn’t even know of an event that happened where I live in CA. The location selection is very hard to select international locations. In fact it doesn’t even work anymore. Not too reliable!.Version: 3.6.1

Not showing earthquakesIt is not showing earthquakes from immediately after to several hours after the July 4, 2019 earthquake in California. I have made sure that the overlay is set to earthquakes, but I suspect that it is overloaded. The Quakefeed app is working..Version: 3.10.0

FAILS STILLUNUSABLE—it FAILS to load my alerts. It does NOT work. iphone 6SE on iOS 12.1.Version: 3.8.5

Not able to add locations outside USIn Previous versions of this app I was able to add Cuenca, Ecuador as a monitored location. Now it appears that only locations in the US can be added. Not helpful since I spend a great deal of my time in Ecuador.Version: 3.9.0

Marginal at bestMaps not updated. Most detailed info, on maps like shelter locations, earthquake strength layers, nonexistent..Version: 3.10.0

Can't be trustedJust yesterday there was an alert for an earthquake affecting Puerto Rico, jet, the program have no warning nor recorded anything..Version: 3.8.1

Wrong alertI get alerts for pacific side of Mexico when setting is within 60 miles of Henrico VA.Version: 3.7.2

App doesn’t workOnce upon a time, this app worked. Now it doesn’t. Maybe the developer hasn’t kept up with iOS updates - I don’t know. But you can’t even enter a notification area..Version: 3.10.2

This app is uselessI never get an alert when I actually feel an earthquake and I subsequently read that it was 3.5 or higher. I sometimes do get alerts when I don’t feel a thing. My alert sensitivity is set for 3.0 or higher. The fact that there are so many FAQs about not getting alerts leads me to believe something is really broken with this app..Version: 3.14.0

DOES NOT WORKThis used to be a great app years ago. I live in LA so I’d get notifications all the time based on my settings and now it does even send notifications. I open the app and there are TEN earthquake warnings. Never received a pushed notification. I haven’t changed any settings. This app is garbage and has been for a while. What happened?.Version: 3.12.4

Late NotificationsReceived the notifications of earthquakes here in PR more than 20 minutes after the shakes..Version: 3.11.2

App improvementThe alerts are up an hour late and some of them neither are registered through the app, this is in Puerto Rico..Version: 3.11.2

Was a great appPretty good app, pretty bad update. Not the first time an update made this app worse. Sure would rather the updates focus on improvements, rather than changes for the worse..Version: 3.11.0

Very late adviceI live in Puerto Rico, and lately there are many earthquakes happening. I got this app to get notifications every time the earth is shaking at the moment, but it doesn’t do that. An earthquake happened about 20 minutes ago, and NOW I’m receiving the earthquake notification. This app is A FAIL. I thought it was more efficient because it’s from the American Red Cross, but it isn’t..Version: 3.11.2


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