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Language Lab App Complaints & User Negative Comments 2024
Language Lab app received 70 complaints, negative comments and reviews by users. Have you ever had a bad experience using Language Lab? Can you share your negative thoughts about language lab?
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Language Lab for Negative User Reviews
✓ No audioGreat app for flash cards/quizzes but the audio cards don't work on my iPhone app! The files play but no sound comes out. Dissappointing 😞 Support ticket submitted via the website..Version: 8.0
✓ No audioNo audio 😩.Version: 13.0
✓ Flash cardsI will help if you do the words of the flash cards bigger. Thanks.Version: 9.0
✓ Errors etcErrors seem to be a critical issue. Similar to other users, I picked up on a very simple error in the first quiz I opened. Not sure how I could trust a language learning app that makes rookie mistakes. The quiz/flash card functionality is basic but workable (about what you would expect for a free add-on app). Though if you click on a quiz to review, Progress automatically gets reset to 0%, which is odd behavior. Ultimately, this is an all-purpose app that doesn’t always fit the specific book content very well. Sometimes the quizzes and flashcards aren’t really set up to teach anything meaningful, though some are useful. But it’s got errors, and for that reason I’m out..Version: 20.0
✓ Could they have cut any more corners??I'll keep in installed just in case, because the book I bought is great and this goes with it. However, it is obvious they just slapped this together to be able to say that there's a companion app included, not to actually enhance your learning in a material way..Version: 20.0
✓ The voice is not working 90% of the time.The voice is not working, so the pronunciation and video recording are not available..Version: 22.2
✓ Great books, bad appAll the multiple choice question answers in quizzes are blank. The audio is read by a robot voice, not a person..Version: 21.0
✓ MISSING TITLEEasy Spanish Reader (Premium 3rd Edition) is not in the list of apps selectable when you launch Language Lab - no version of Easy Spanish Reader is available. From the titles of a few of the other reviews, the ..."Reader" series of books has mysteriously been left out of the app, even though the book promises it is in the app. Please fix this. I bought the book, which does not have a CD, because there was the app advertised as available for audio guidance. Without it, I feel I'm not getting the full benefit of the book. Thank you..Version: 4.0
✓ Find some software interns!!!!For being a gigantic educational company, this is shameful. Go find a sophomore college class and make it their project for a semester, hire a single software intern, outsource it to somewhere else, let me do it! There are SO many ways to make this better for nearly no cost to you, all the while promoting your “ethos” as a company committed to education. Please improve this so I can learn French!.Version: 12.0
✓ Flash Cards Not WorkingI used the app audio section for the Italian Conversation book. The Dialog audio section worked fine but as many others have noted, the Flash Cards are unintelligible—too fast by far—as if they are on 5x speed..Version: 22.1
✓ Helpful but needs usabilityUpdate: found another bug. revising to only 1 star as there has not been a single update in six months bugs: 1. sometimes the back buttons after completing exercise does not work in the following screens 2. sometimes the first card may show blank if you touch it twice to translate it back 3. sometimes not possible to push missed it on the last card requests: 1. my book "basic spanish" suggested this app, however there are no cards in it for my book. please add basic spanish 2. it has a lot of helpful cards, but it only gives you a question and answer, does not let you interactively choose, please add choosing answer option 3. does not pronounce for you, this is a major flaw. please add sound 4. please indicate which exercise was done last in the long exercise list ( so I accidentally dont choose the one I just did) 5. and last, but not the least, I cannot stand the casino play and music at end of each exercise, it is annoying as hell, how do I disable that? please remove completely!!! or at least let me disable it in a setup so I dont have to see it again. 6. update app more often. Wrote this review several months ago and still not a single update 7. sometimes I translate w another word than the one used. I have no idea whether I was right or wrong when I see the answer. not sure how to improve, Maybe you simply need a comments page for every card, and make the app more collaborative! thank you for reading!.Version: 3.1
✓ Pointless and clumsyNeither the book or the app are for beginners. It would be helpful if the flash cards flashed (showed the right answer.) . It may be that the iOS version doesn't work. The music and scoring are pointless, when there is no activity to score. I would loose the music in any case. There should be an intro page to explain how to use the app..Version: 6.0
✓ Too many errorsI’ve been using this app alongside the correlating books and there are so many errors in this app- I’ve been using it for ten minutes and already found more than five errors. I cannot trust this app to be teaching me. Someone needs to edit it entirely..Version: 16.0
✓ Not FunctionalDoesn't play audio recordings and crashes when you try and record responses..Version: 9.0
✓ No audioI really wish there was audio, because it gets annoying having to look up almost every word, so I can hear how it’s pronounced. Other wise than that, it’s a pretty good app..Version: 16.0
✓ Crashes constantlyI was really excited that there was an app to use with the book Complete Spanish Step by Step, but that has quickly turned to frustration, as the app crashes a lot, especially in the audio section. Even while using the flash cards, I’ve had it crash. I was only able to play the very first audio clip. It could be very helpful for practicing pronunciation, but sadly it is not..Version: 14.0
✓ Not working rightI can listen to the cards and the volume is ok for the first time. But if I try recording I can't listen to the recording and then I can hardly hear the next cards. I can only get the volume back by a total reset of my phone every time. Fix soon please..Version: 8.0
✓ Loud Sound Effects 8-(I'd enjoy using an app like this to kind of randomly work on Spanish vocabulary, but on the iPhone, pushing on a Got It! or Missed It! button results in a loud (really loud) click that is apparently independent of the device's volume setting. Can't find a Settings icon in the app. Tried the tech support website but got numerous script errors..Version: 6.0
✓ Might be a great app, if you can see...I was really looking forward to using this app, to help me study with the Spanish vocabulary book. Unfortunately, the developers appear not to have put any effort into making this app accessible. So, for me, a Voiceover user, this app is completely useless. I hope others have better luck. Lest anyone think I'm being unreasonable, I happen to be a software engineer myself and Apple has made adding accessibility to mobile applications extremely simple. There are plenty of guides and resources available to any developers who care to use them. Furthermore, I don't think it's a stretch to expect an educational publisher to be aware of the issues of accessibility..Version: 3.1
✓ The audio for Easy French Reader does not play!I was very excited about my purchase of Easy French Reader, 3rd edition, because of this companion app. Alas, the audio files within the app do not play. I see that others have posted the same comment. It is frustrating that a major publisher like McGraw Hill hasn’t fixed the problem yet. Please honor your commitment to your customers and get the audio working..Version: 11.0
✓ V14 not fit for releaseSpanish Verb tenses - Utterly useless, confused layout no longer follows the book. Any activity seems to take the user back to the start menu at random times. Audios always take the user to the start menu immediately. The section on “ser” and “estar” contains nothing related to the section heading. I stopped looking after that. However did this get released? Can I get the old version back?.Version: 14.0
✓ Crashes and GlitchesI bought one of the books in the series and was delighted that there is a complimentary digital component, but it’s not very useful for anything other than hearing text pronounced. As long as you proceed through each “flash card” to the end you get 100%. Unfortunately the app crashes every time I attempt to use the “record” feature. Strangely, you are not asked to verify your book purchase to access the app with myriad book titles and you can work on any title in the series. As an apparent glitch, a number of the books indicate my progress even though I’ve never opened those titles..Version: 9.0
✓ Freezes if you put it in the backgroundIt seems you cannot leave the app and return to it in the middle of your drills without it becoming unresponsive. The play button for audio is also at the top and very tiny and cumbersome to use..Version: 17.0
✓ Would be better if we didn’t have to navigate to our current book everytimeThe biggest problem I find with this app is that every single time I open it, I have to select the language I’m studying and then go through a list to find the book I’m actually reading. It would be nice if it could remember its last opened state. Or at least provide a way to favorite a entire book for quick access!.Version: 11.0
✓ Flash cards not workingBought the book without checking out the app. Flash cards are not working for Complete French All-in-one and now I am tempted to return the book because the ap is a big part of the learning tool. Hoping this gets fixed..Version: 22.1
✓ Several questions have duplicate answersThe user is presented with a question and give 5 answers to select from. Unfortunately, sometimes 3 of the choices are the same, but only one of them gets scored as correct. This is in the PMP Pronouns and Prepositions Spanish module. This version may have been totally rewritten, but it sure wasn’t totally tested. I pity the beginning student who tries to use this app..Version: 14.0
✓ Crashes constantlyTrying to do track 2, Spanish demystified. This app has crashed twice already before you can do an activity. Really, McGraw-Hill, this is very disappointing. Had I known, I wouldn’t have bought the so called “Premium 3rd edition” book. Not nearly good enough..Version: 14.0
✓ Record function doesn’t play back.Record my pronunciations, but can’t play them back. Also, after record function is used I lose the ability to use the speaker and have to restart program. Could be a great app if it worked as described..Version: 11.0
✓ Missing Easy Italian Reader Premium 2nd EditionThe new 2015 Easy Italian Reader Premium 2nd Edition released last month and heavily advertised the audio content. Nothing appears on the app for this book - a huge disappointment. I would have given it no stars for no content. What's going on at McGraw Hill that they release the book before the companion content is released? #appfail.Version: 4.0
✓ Too bad...The app seems to have difficulty downloading and is very slow to show options and tables on contents. Also, the algorithms must be wrong because it repeatedly scores my CORRECT answers as WRONG!!! Too bad... the content is just what I’m looking for....Version: 12.0
✓ Holds promiseThis app has tremendous potential but right now it freezes a lot and appears buggy. I'm looking forward to having this work properly. I'd like to see the ability to upload one's own flashcards too..Version: 4.0
✓ Could Be GreatI just downloaded this app because I bought a MH German language book that referred it to me. But I'm already discouraged with it because the flash cards which I was really excited to use, have no way to reset them. As you scroll through them you're supposed to tap a check mark, an X or a question mark depending on whether or not you know the word on the card. Before I knew that what the icons were for, I had tapped each of them without really testing myself. The only way to reset them is to delete the app and download it again..Version: 20.0
✓ Language Lab.This app does not work on ios 9.35. Neither flash cards or FAQ can be accessed. Found it a complete waste of time on IPad. Very disappointed..Version: 14.0
✓ Sad day. FIX IT.I have been using the ultimate Spanish review and practice book. And I was using the app but I made the BIG MISTAKE of updating it and now it keeps crashing and I can’t use it. I am very upset. Can someone please invent a “restore previous version” or an “undo update” button. Because the last version I had worked just fine for me..Version: 14.0
✓ Just noConstantly crashes when I try to listen to an audio flash card or make a recording.Version: 9.0
✓ Good but could be betterI want to use this app in conjunction with the book for teaching private lessons in ESL. While the material is decent, there is no way to slow the audio for those who are easily frustrated in grasping and repeating the sounds. That would be a big plus..Version: 20.0
✓ Half bakedThe book (Spanish conversation) is excellent and luckily the app is only really needed to be able to hear the conversations, as the flash cards are very poor - the quiz for example gives several identical possible answers in the multiple choice but only one is correct!.Version: 20.0
✓ Audio doesn’t work on phoneI have an iphone 12 up to date and when I want to use the flashcards in Spanish, the icon for audio doesn’t work. It does on my apple computer but not on my phone..Version: 22.2
✓ Could be betterAt times app doesn’t specify gender in answer, Example: a sí mismos Answer choices are: C. To themselves, to yourselves D. To themselves, to yourselves Choose D you’re wrong. Then choose C you’re right not good at all no specification in answer choices. This will confuse many people.Version: 22.2
✓ Easy Spanish ReaderThere is no audio for the passages..Version: 13.0
✓ Could be betterAgree with poster about wading through multiple books to get to my book. When it works, this app is great. Lots of problems with stability of the playback. “Play” button is finicky. It is small and must be pressed perfectly or app jumps elsewhere. On the good side, when it’s stable, app is a great companion for the book which in itself is very good..Version: 22.0
✓ Absolutely TerribleLike other reviews have mentioned the scrolling does not work at all. Swiping up or down just puts the the scroll at random positions and makes selection almost impossible. Not even sure how the developer go this wrong...it is literally a built in component for iOS. It seems like they got clever and wrote something on top of the default scroll handler. The activity cards are also broken some activities. For instance if there are 4 activity cards, only the first 3 are accessible the last one just isn't there..Version: 12.0
✓ PMP verbsThis is a great book and a great app but little disappointed with the app some of the audio cards do not correspond with the ones in the book but other than that I have learnt a lot so if you could approve those little problems it will be 10 out of 10.Version: 12.0
✓ Sparse But Useful – Scrolling Had Been Broken Since the Last UpdateThis app is very useful and I hope more books are added in the future. It definitely feels like a 1.0 app that and behaves like an app from 10 years ago. Since the last update scrolling has been erratic in the app..Version: 12.0
✓ So-soI am very happy to have Spanish audio to go along with several Spanish books but there are mistakes on the cards so if you are an absolute beginner you might get confused. Also, the app locks up quite frequently and you have to restart it and navigate back to where you were..Version: 20.0
✓ Incorrect infoThe content of this app has clearly not been proofread. You could potentially be learning the wrong info by using this app. Stick to the books instead..Version: 20.0
✓ Pretty good app but no sound.I down loaded the app because I bought my son the workbook. It would be nice to hear how to pronounce the words as a part of the learning process to make sure you’re pronouncing the words correctly!.Version: 15.0
✓ No helpI bought the Easy French Reader, in part, because it advertises this supporting app. Very disappointed to discover there is no audio, even though there is supposed to be. Until this fixed, I would not recommend downloading the app or buying the book..Version: 13.0
✓ Audio for Translations don't workVery annoying. I am studying the Spanish Verb Tenses by Dorothy Richmond. When I try to play the Spanish version of a translation, there is no audio. The audio works for Sample Sentences and for Verb Conjugations but not for any translations. I have sent messages to the MH Language Lab but have not received any response..Version: 22.0
✓ Basic SpanishAfter the update the flash cards are so fast I can’t understand what is being said. Please fix as I have really enjoyed this app to accompany my text book..Version: 22.1
✓ CrashesThe app crashes every time I try to use the voice recorder to answer a question....Version: 9.0
✓ Works fine on iPhone, crashes on iPad Mini 2Wed 3rd April 2019 downloaded App. Flash cards work fine on iPhone but crashes every time I open on iPad. Deleted App, rebooted iPad, downloaded App 2nd time and it still crashes every time I open Flash cards..Version: 14.0
✓ Flash card issueThis is still not working for Spanish. I can not understand the pronunciation of the word. Please fix soon. Otherwise this app is very helpful for Spanish practice..Version: 22.1
✓ Buggy but BeautifulI think the concept is well done and extremely useful. It's a great tool to go with the books, but extremely buggy. Sometimes freezes when turning the flash cards and the audio can be spotty. Great idea just work out the kinks..Version: 8.0
✓ Bring back old versionI have enjoyed using the app to reinforce the grammar books. However the update has removed everything that was useful. There is no indication on the main menu of whether sections have been completed. Some chapters only have tests on vocabulary and nothing on the grammar introduced. Very disappointed..Version: 14.0
✓ Spanish verbsI am using the book for private study and the app is useful to consolidate that. Frustrated that it won’t show in settings on my iPhone so I can’t control the racket it makes when it calculates your score. It basically turns into a very loud fruit machine. Really embarrassing in public..Version: 10.1
✓ Good but crashesI like this layout. Like the cards. The app will be helpful. However: Every time I try to use the 'record my answer' feature- it crashes. This would be such a good thing if it worked..Version: 9.0
✓ Latest version brokenLatest update, version 14.0.0, has multiple problems. About -> FAQs - no answers to questions 'Spanish Demystified 3rd edition': Flashcards: Study Mode - no content Audio - no content Glossary - doesn't work Very disappointing. Previous version(s) worked fine..Version: 14.0
✓ French demystifiedThere is an error 8 getting acquainted Track 21 oral practice card 11 of 12 it reads 10 again.Version: 20.0
✓ DisappointingDisappointing. Doesn’t scroll smoothly, but have to drag and refresh the screen to scroll down line by line. No way to save book as favourites. Very disjointed user experience..Version: 12.0
✓ You can do it better.Very poor experience, just see how "easy ten" and "duolingo" apps have better development, maybe just take some of that to improve yours. 😉.Version: 9.0
✓ Last version worked wellI would have given the previous version of French Demystified a five because it always worked. In this latest version for iPhone, however, two of five audio tracks do not work in chapter one, alone (tracks one and five). Tracks 10 and 41 also shut down and go back to the ‘select a language page’ as do a number of other tracks, but when I go back into them a second time they actually work. Quite a disappointment that the app doesn’t work well..Version: 14.0
✓ Keeps crashingThis is a great app when it works but I am using Easy Spanish Step-By-Step and it keeps crashing..Version: 14.0
✓ The app closes unexpectedlyThe app is so useful, but still needs improvement. It kept crashing multiple times..Version: 22.2
✓ Language Lab Spanish verbs and tensesHuge flaws in the app. The flash cards are wrongly labelled. The app freezes and quits. The publishers promote the lab to support their books. They should be concerned about the reputation. This app is very poor in quality. As a language student I need to be confident in the material, this app does not give me confidence..Version: 9.0
✓ Where is the audio recording in Basic French?I downloaded this app as it was mentioned in the book saying that streaming audio is available in this app. Where is the audio recording? I do not hear anything when i press the play button. Very disappointing..Version: 13.0
✓ Incredibly Frustrating InterfaceThe app mentions that internet access is required for audio, however I am connected to WiFi and still not accessing audio. There are no instructions or troubleshooting charts, so the app is useless, since I downloaded it for help with pronunciation in conjunction with the book. Glad I purchased an alternative internet-based system, but sad that I wasted money on this book..Version: 12.0
✓ No Sound on Easy French Reader Premium 3rd EditionI was excited to hear the stories in this book read to me with correct pronunciation, however there is absolutely no sound. When I go to listen to them I can see the play bar moving but no words even though my volume is all the way turned up. This is terribly annoying because it means I have to go and type the stories in elsewhere to ensure I am pronouncing the words correctly in French. I hope this problem can be fixed as it was something I looked forward to when I purchased the book..Version: 11.0
✓ Have the developers actually listened to this🙄This app is less than useless!! I’ve just bought the Portuguese workbook and I’m guessing Sue Tyson-Ward is not happy with this supporting app?? It’s incomprehensible to listen to??.Version: 22.1
✓ Italian Conversation - Audio flash cards not workingVery disappointed that the Italian Conversation Book flash cards don’t work - all you get is a “BLIP” on all of them - both on my and my wife’s phone of different models. Tried to contact and tried to do whatever possible but is a merry go round!!! Didn’t even recognise the ISBN - maddening - try something else!!! One regally has to be a rocket scientist to get things to work universally..Version: 22.1
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