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Checkout 51: Cash Back Savings App Complaints & User Negative Comments 2024
Checkout 51: Cash Back Savings app received 71 complaints, negative comments and reviews by users. Have you ever had a bad experience using Checkout 51: Cash Back Savings? Can you share your negative thoughts about checkout 51: cash back savings?
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Checkout 51: Cash Back Savings for Negative User Reviews
✓ FrustratingI use to not have any problems with this app, but for the last few month it seems like every receipt is an argument. Once you scan a barcode and circle it for them, that should be the end of the discussion. But no, every receipt has to be argued out to 3 or 4 reviews. I can't even imagine how many pictures of my fridge these people have just from me having to submit my claims 2 or 3 times every time. It's so annoying. If your employees can't see an item on a receipt, then just make scanning barcodes part of your app. No other rebate app is this much of a pain. Also their "double dip prevention" is just getting creepy. Did you claim it in another app? Did you use a coupon? Did your store have the item on sale? Was there a discount involved? Don't worry Checkout 51 KNOWS!!! It always knows!!! And even when you haven't done anything, it assume you have. Muahahaha. Creepy..Version: 6.6
✓ Dislike new updateApp use to be easy to scroll through and find items now it is annoying and more clicking buttons to see everything. Was great and easy to use old way!!.Version: 9.4.1
✓ ScamHad a big amount of money in my account I was about to withdraw, was just waiting for my most recent receipt to process, when they emailed me to say they were closing my account and wouldn’t give me the money I had been working years to earn. They claim that since I agreed to their terms and conditions they have the right to suspend the account without giving you the money..Version: 9.11.4
✓ Good luck redeemingLast week, I checked my phone before heading to the grocery store. I marked three offers to redeem, went to the store and purchased the items. When I came home, I pulled out my receipt to redeem the purchases. However, the offers were no longer available. I contacted customer service and was informed that the brand partner told Savings 51 that I had used Smart Source or Kroger app to clip additional coupons. I have no Smart Source app and the coupon was only redeemable at Wegman’s. I went out of my way to go specifically to a Wegman’s rather than target, which is 20 minutes closer. I explained this to customer service. After a week, I was told “Sorry. Not our problem. The offer has now expired.” There is no point in a cash back app when you don’t know if you can redeem your purchases. Don’t waste your time..Version: 6.8
✓ 7 years to cash out!I downloaded this app 7 years ago and have only been able to reach a cash out limit once, about a month ago. I’m surprised by the hype and the star ratings. But if you are willing to buy everything on their 20 item list that is eligible for cash back, then I guess it works. But if you are like me and want more options for cash back products and guarantee cash back, then switch to Ibotta, Fetch, And Reciept Pal. I am able to cash out every few months and know it’s worth it every time. I’m embarrassed that I spent all those years wasting it on an app that literally took forever to finally cash out. Not any more! I’m glad I learned my lesson and found better options. Hopefully Checkout 51 will catch up these other cash back apps and do better. But until then, I won’t be wasting my time with them anymore..Version: 9.1.1
✓ Good concept but disappointing offersI like this app and try to use it every week however the quality of products offered leaves something to be desired. I've also noticed that over time the variety of products offered has decreased as well. It's difficult to build up a credit when I purchase so few of the products that are listed every week. It's taken me about three years to get thirty bucks, so I'm going to cash out and delete the app. Not worth my time or phone space..Version: 5.8
✓ GarbageI’ve had this app for a few weeks now and I’ve actually picked up some stuff that was listed in the offers I’ve scanned bar codes and taken pictures of receipts but have gotten nothing in return. Deleted the app.Version: 8.1
✓ Not worth DownloadIt just is not worth it. They’ve declined my receipts several (over 20) for approval of the rebates I purchased on the receipt. I’ve gotten $100+ back from iBotta in 6 weeks. Been 7 weeks and I have only $4. And I’ll say this: I go shopping for both individual apps such as checkout 51 and purchase only rebate items and when I submit my receipts I should ha s $5-$10. But since November of doing this every two days bc I Shop a lot ... I have gotten pretty much nothing to be credit to my account. IBotta is same concept just much better bc u can actually make enough to cash out within a month...... Feel free to email me $ or $10-$20 credit Checkout 51 and I will update this review... but as of now.... you’ve turned down a good $30 of rebates that I would never take the time to go through and point out again.... it’s bad when a customer has 1-5 receipts a day submitted and after 6 months can’t get $5 when you need $20 to cash out ....Version: 6.4.1
✓ DisappointedDownloaded this app shockingly without reading the reviews, should of just read them from the beginning and avoided it completely but anyway, I was kind of excited when I uploaded my first receipt, until just moments later I got a notification saying it was rejected or unable to process. When I tried to tap on it to see why it did not go through the app just kept closing on me completely and taking me to my home screen! Besides the fact that I can relate with other reviewers that many of the redeemable offers are things people don’t normally buy. So... yea very disappointed I waisted my time, I was really looking forward to using an app that can help me save on every day items, but honestly I’m not surprised in companies like this that say one thing but give you another and really don’t help save at all. Already deleted the app and will stick to coupons and sales in stores..Version: 6.4
✓ Gas rebates are a pain to collectI mostly used the app for their gas rebates. Their offers were the best compared to other gas apps. It worked great for a couple months. Then something changed with their computer system. After that they started giving rebates about 95% less than advertised. I would always have to email back to get the proper rebate. I would often have to resend the receipt that they already had. Eventually they would see the problem and manually correct the rebate. I had to do this for about 10 consecutive receipts. Eventually I got tired of always having to fight with them just for a few bucks so I cashed out and closed my account. Overall, beware of their gas rebates. If you decide to try it then be ready for a fight. Update: I just complained to the company about all the problems they have given me. I asked to just close my account if they can’t correct their problems. They closed my account with no apology or attempt to try to give them another shot. Beware of these guys..Version: 8.0
✓ 😐This app was wonderful when I first started using it . Who doesn’t love some cash back on product you’ve purchased . But recently, I’ve bought products and then when I tried to redeem my offer , it said it was out of stock or there’s 0 remaining . When I add my offers from ibotta it also says that 0 are remaining , so I have to switch over and use ibotta . I recently tried to cash out for $184 , and when trying to cash out they suspended my account . If they had already honored my receipts and put the cash back into the “account” , how are they able to not pay me. When contacting them, since I find it pretty unfair that they suspended my account AFTER trying to cash it. I got an around the bush answer with you violated the terms and agreement . Asked them once more which term did I “violated” and got “by signing the terms and agreement , we are able to suspend your account due to the fact we’re not sure if you purchased the items. My friend also had the same issue when she tried to cash out for $346 for their trip her fiancé and her were taking. She has Yet gotten an email back from them . I’ve cashed out before (less than $50) and never had an issue . I wouldn’t recommend waiting cashing out for a large amount because it seems like they just want to suspend your account for trying to cash out any large amount of money ..Version: 6.7
✓ Worst of it’s kindI thought this would be ok for a couple bucks here and there. The quality and diversity of the products is much lower than similar apps. (Edit due to typo) $20 cash out threshold is hard to get on this ap. My main problem is the disappearing offers... I’ve had multiple times where I looked at the offers right before going to the store, just to have them say ”0” available a short while later when I get back home and want to redeem. Of course, 51 will take no responsibility for it while they pass the blame on product manufacturers. I would ask, why don’t any of the other big rebate apps get these unicorn “weekly quotas”??? And what ever you do... don’t complain to them. Nicely voiced my frustration about the disappearing rebates.... got a canned response that had nothing to do with what I was asking about. Then, found out my account was suspended from redeeming. Screw these guys! Edit: Notice how the developers response is canned and makes no mention of the problems I addressed except to push off the blame..Version: 5.9.3
✓ Doesn’t work for CanadaThis app doesn’t work for Canada as of April 3, 2020..Version: 7.4.3
✓ Frustrated to say the leastWell initially starting out using Checkout51 I really enjoyed it I was excited to upload receipts and then it got even better when they started offering cash back for gas purchasesAt gas stations near me one that I frequent at least 4 times a week. And then two weeks ago I did an update and now I’ve not been able to logon I press the icon for the application it opens up and closes up every time I’ve restarted my phone I’ve deleted the app altogether and then download it again and still so the update that was done “ a bug fix” CLEARLY DIDNT WORK!!! So now I wonder how much money I’ve missed out on and now what happens with the money that’s in my balance I mean it’s just under the $20 limit to be able to cash out which is what I would do is cash out and the deactivate my account completely but I can’t even do that conveniently overall extremely frustrating!!!! To say the very least!!! Especially when I used it DAILY!! 😡😡😡.Version: 7.7
✓ Latest update is no goodI’m finding it very difficult and annoying to navigate since the last update. Why make it left to right scrolling?? I much prefer having offers listed top to bottom..Version: 9.4.1
✓ Customer support is zeroI’ve been using this app for years and they don’t approve your receipts from Walmart or any other store if they don’t have the exact same brand title spelled out since some store abbreviate on their receipts. This is the only ap like this that doesn’t have an option to scan an items barcode which would easily eliminate this reoccurring issue. So you can prove that you purchased the correct items. I fact Walmart has a barcode on the bottom of their receipts that other apps like Ibotta can scan to verify your items. Instead this app someone looks at your receipts and tries to read them to verify purchases. And customer support doesn’t care to listen or double check so your money doesn’t add up. User beware, you’re much better off using Ibotta or any other money savings app that’s not stuck in the Stone Age or you’ll be wasting your time..Version: 7.3.6
✓ DisappointedI used to love this and and recommended it. That was back when offers were on products I wanted to purchase and you would get 1$ back just for uploading your receipt. It’s was great! Now with these surveys, that don’t work or screw up half of the time, it really isn’t worth it. Offers are on such random products too ( light, lactose free, store specific, unpopular flavours). And I was excited about something new and grand arriving in early 2022, but if it’s the cash back on groupon and wtv else the other one was, wow! A very GRAND disappointment indeed! 😒.Version: 9.1.1
✓ CheatingI use this app for long time when I make couple bucks they suspend my account telling me that they find that I scan some receips against the rules. Tell me that I cheating and how we are can cheat on this app I don’t understand They lied to me to not give me my money I know that because I never scan receipts Like that, I know a lot of the people and a lot of my friends who told me to not use this app, because they have this app before, when they make money they suspend their account just do not give him back money they make, they find fake the reason ,cheating lying to the people not give their money back on this app and never receive anything from it, and four of my cousins have been happen same, this is so sad how can cheat the people like this ,you working hard for months to make a couple bucks and then they don’t want it to giving you back that money you earned..Version: 9.11.4
✓ Need to update pic uploadStores are issuing paperless email copies of receipts. You really should be updating the app to allow for photo uploads not just taking pics.Version: 8.2
✓ Too much fine print nowadaysUseless app with too many restrictions on where to buy stuff to qualify for discounts. Avoid..Version: 8.6
✓ SCAM, AVOIDIf you make any sort of money, they will permanently suspend your account, send you an email saying how you have violated their terms (will never say what rule you broke BECAUSE YOU DIDNT), and keep the money in your account. They will never respond to your email after that. Don’t even attempt to try touching this company, Scam at its finest likely with fake 5 star reviews..Version: 9.9.10
✓ Good Idea But Takes Too Much TimeWhen I saw the ad for this app I thought I just needed to take the picture of my receipt, and the app was supposed to do the rest, but it turns out I have to browse through hundreds of deals and find the ones I bought and then take the picture of my receipt, which is just too much hassle for a $0.50 discount... My time is more valuable than that. Would be better if it just went through my receipt and find deals for me and apply the discount automatically. That’s what I would recommend, at least. Also would be nice to be able to see which stores has the product when I click on it. Thanks..Version: 7.3.5
✓ This app is a scam! Stay away & don’t waste your time.I previously submitted a review indicating that this app is very restrictive and it’s competitors are much better and get you way more money. Now I am adding to that review because this app is deceptive and has horrible customer service. I attempted uploading a receipt from an online order (which the instructions clearly say is acceptable) only to get my submission denied. Then once I finally reached the $20 threshold to qualify for a payout, I get an email confirming a check will be sent and then a week later get a vague email stating that my account has been suspended because my receipt “violated the terms and conditions”. I go into the app to see my check has been recalled. Seriously, do not waste your time on this piece or garbage! They stole my head-earned money! UPDATE: developer replied asking me to contact them. I did. Twice. No response. Sent them a message on Twitter, still no response. Just horrible..Version: 6.6
✓ Locked all the grocery rewardLocked the most useful reward：grocery.Version: 5.8
✓ Very upsetI submitted a claim for welch’s Frozen avocados and the offer did not say that it would not be valid at Walmart- I actually searched high and low for this product it seemed like wild goose chase”....I visited Bi Lo, Ingles, and then Publix....I could not believe that Publix carried frozen jack fruit, frozen rhubarb, frozen açaí....but no frozen avocado....finally I found it at Walmart and was excited to get my rebate and then checkout51 wouldn't honor it Because they said “this offer is not valid at Walmart” -BUT WALMART WAS THE ONLY PLACE I COULD BUY THE PRODUCT!!! I reached out to customer service and they refused to help and honor the rebate. This is about the last straw, as I have been fed up with the lack of offers on products I actually buy and the “strings attached” offers now in produce...I used to be able to get at least one rebate a shopping trip using the produce offers but not anymore. Very upset and disappointed..Version: 6.4.1
✓ False advertising, worse customer supportThis app has gone bye bye. They know that somewhere in past I bought a product, yet they still provide exact same offers every week and make that product available. I buy it because of their advertising and they tell me “you’ve already redeemed in past” and won’t give rebate even though it said “available”. This app does false advertising. I know 17 ppl already who have same issue. Everyone is closing the app because it’s pointless as they give same offers for months and you might or might not have bought that item a year or 2 ago but they still tell you that you’ve redeemed. I ended up returning items. This is a scam, illegal advertising app and don’t recommend to anyone. They blame all app glitches onto a customer ALWAYS. There are better, more loyal apps like Ibotta and SavingStar. I never had any issues for years..Version: 6.4.1
✓ If you have the timeTakes a long time to get much because for some reason my choices are not within the grocery that I usually buy but sometimes i get quite a bit Good app - just takes time.Version: 9.1
✓ Revoked sign inThe app allowed me to create an account using Apple ID and then a few hours later they revoked my account. Apparently I have to give them my email address to make an account instead of using Apple ID. They just want to collect our data to sell..Version: 9.5.1
✓ No PayPal?You gotta grind so hard for a rebate, can’t cash in less than $25, and then they MAIL YOU A CHEQUE 😂 no..Version: 9.8
✓ Started out good, now not so muchThey rarely have offers I’m interested in so it takes me a long time to get to $20 to cash out. Usually when there is a good offer I will buy as many as the it allows, usually 5. Lately I’ve had a lot of trouble getting full credit. Every time I submit a receipt that has multiple of the same item I will get an email that says they can’t find all of the items on my receipt. Even when all the items are right together on the receipt I’ve gotten this. How can they not find all the items if they are all right together? They have a review process where I can circle the items and resubmit but even then sometimes they still deny it..Version: 8.4
✓ It used to be easy…Now it’s a pain. Left to right scrolling with extra clicks is a waste. Hopefully will go back to previous version soon.Version: 9.4
✓ App has turned to CRAP!I have used Checkout 51 for several years, but after finally reaching that $20 mark again - I am deleting! It took months to rebate that last few dollars so I could cash out. Earlier this year I contacted support because all of my items were “0” remaining and nothing seemed to be updating. I was told to delete and reinstall and that should fix the problem. It did not. It wasn’t until I read reviews that I found out “0” remaining is because Checkout 51 is scanning your other rebate apps and don’t want to you to claim duplicate rebates on the same item. I’m ok with that, what I’m not ok with is that those items will remain as ”0” even after they are no longer available on another app. Ibotta and SavingStar both have rebates that reappear after claiming, but not Checkout 51.... “0” is what you get. The offers that aren’t “0” remaining are food & cleaning items I don’t use or booze, plenty of booze! I’m also not ok with being denied a rebate because the store has a sale that discounts an item that Checkout 51 has a rebate on, store discount and manufacturer discount are two completely different things. This app might work for some but certainly not for me any longer! If you do try this app, if you keep it and make it to $20 for a rebate, the checks (yes checks) do come in the mail in about two weeks..Version: 6.7.1
✓ HorribleI used this app for a while and got 90$ last year. I finally managed to make near 400$ this year and they suspended my account saying my receipts are apparently not valid so this app is garbage and fishy.Version: 7.6
✓ Good But...I like that his app but I find that most of the items I purchase are not listed. I have earned a bit of money but not lots..Version: 5.8
✓ Worst app in the worldI love money saving apps like ibotta and SavingStar, and I used to like Checkout 51. Now I hate it. It’s always been inferior to ibotta and other apps in terms of design and the variety of offers. But it has really gotten worse in the last several months. There are never any offers to claim b/c if you’ve ever even clipped an offer in another app, Checkout 51 shows you “0 remaining” for that offer. In other words, the language “cannot use this offer with any other print or in-app coupon or rebate” doesn’t just prevent double-dipping on deals when buying one item of a product. No. According to Checkout 51 customer service, it means that if you’ve ever “clipped, claimed or redeemed” offers on “another savings app or website, they will no longer be available for you on Checkout 51 and will display as ‘0 remaining’ even when the new offer week just started.” It’ll be unavailable even if you never actually redeem the offer elsewhere!!! What a waste of time. Unless you are willing to make Checkout 51 your one and only app, it’s completely worthless. In my mind, it’s the worst app of it’s kind, and I will be closing my account..Version: 6.6
✓ Not worth itHadn’t loaded a receipt to the app in a few months as I bought nothing they were offering rebates on Checkout 51 penalized my points for every month leaving only $4 in my account. Had been using the app for years prior but just now deleted it as it’s useless to me if they take away my points when I’m not buying the products they’re offering rebates on. The app was good many years back but it was revamped…and not for the better..Version: 9.11.4
✓ BEWARE!!! Unethical business practices!BEWARE!!! I had an issue with an offer showing as available, I checked right before I purchased the item that it was still available, yet right as I submitted my receipt it said zero offers remaining and would not accept it! There was no warning like “not many left”, I thought maybe it was a glitch, wrote customer service and they could care less. Here is there response: “Quantities are limited for all offers, so hot offers like this one can run out quickly. Unfortunately, there are no rebates left for that offer. We encourage our members to refresh the app before and while purchasing the item, and upload their receipt right away to avoid disappointment.” Ha! I did just that. They are unethical and do not honor any glitches such as I had. I’m close to cashing out, once I do, I am not going to use this app. I just end up buying things that I end up paying more for because I don’t receive credit for the item. This has happened to me several times, even when taking precautionary measures such as verifying the offer is available and submitting my receipt right away. I’m done with your games Checkout 51! Very unethical business practices!.Version: 8.6.1
✓ Best site for receipt cashing but…problems.I use such sites to cash out my shopping via receipts submitted… This checkout51 has been one of my favorites along with Ibotta and receipt hog. The clicks are fastly responded with quick and right payments. And you can cash out easily too. Only new problem or caveat is : lately, checkout51 has very very few items of their own / w. limited choices - to use for cashing out. Also, the items are connected to buy from a particular store too. Thus you are stuck. So, it’s only those “few open to all stores “ items- every new Thursday you wait for. I wish they can add more products /grocery items/ seasonal as well… just like Ibotta. Yes, the site’s payment is fast And there are no other hassles. App is Very fast / simple to use. I will probably not use this app. Maybe use Very less or not at all. Not liking it much now. Thankyou. Rs..Version: 9.11.2
✓ It’s just okayYes, I do enjoy occasionally being able to save a dollar or 2, but sometimes I do get pretty frustrated with this app. The products seem to hardly ever change and there ends up being products that, in my opinion, people don’t really ever buy or use. On top of that, common things like Advil, Tylenol, bandaids, or even paper towels and toilet paper can only be bought at sams club or dollar general. Not saying it’s all the time, but more often than not for the first 3 things I mentioned. About the products hardly ever changing, I’m specifically talking about the beverages, home and personal care items. I think I’ve been using this for about a year, and the same or almost the same lotions, perfume gift sets, beer, wine, etc. are always on there. It’s almost like they purposely put things on here that people don’t buy! And yes, I have emailed about this a few times and they change things for about one week and then it goes back to the same. Because of this, it takes FOREVER to even reach $20. In the year that I’ve been using this, I can only remember getting 1, maybe 2 checks..Version: 6.1
✓ ScamIf they see that you are making legitimate money and submitting legitimate receipts, because you are making too much money, they will close your account and keep the money. Therefore, I no longer use the app. Apple should pull this from the App Store. I’m sure it is breaking their terms and conditions. This app should be vetted investigated to the ninth degree..Version: 9.11.1
✓ Taking my cash backI recently noticed that a lot of my cash back that I earned through this app is gone. It went from 30+ dollars down to 8. This looks like a scam to me..Version: 9.7.1
✓ Waste of timeIt's kinda annoying that you have to take a picture of the receipt, then go through their list of cash back items check the item(s) that you bought and then scan the bar codes of each item.. seem like a waste of time for .25 if you ask me....Version: 5.8
✓ 0 stars and scamIf there was a 0 star rating I would give this that! I couldn’t possibly believe that I believed this.I loaded every single recipe and when I cashed out at first,they said good job cheque coming in 7-10 business days and u know when it came ? NEVER.When I checked my cash out again ,It said I can’t cash out anyone and now they have my address where I shop and everything.Just don’t download it.This is a scam and also a waste of your time.The people that rated this good are probably bots but just listen to me and don’t do this,who knows maybe this is a virus..Version: 7.4.3
✓ Almost useless nowI used to enjoy using Checkout51. Not anymore. They are being really aggressive now in the measures they take to make sure you don't "double dip" savings on the same product across apps. I'm not talking about when you try to claim an offer with Checkout51 AFTER you've claimed it on another app like ibotta -- I'm talking about even when you activate an offer on ibotta and if it features the same product for a similar offer in Checkout51, Checkout51 will deny you access to that offer by labeling it with a "claimed limit" stamp -- BEFORE you even buy the product or claim the offer on the other app or any app. How ridiculous is that?! In response to your inquiry they will claim it's all manufacturer's decision blah blah. Yes blame it all on the manufacturers. I find that hardly convincing. Another recent change for the bad Checkout51 has adopted is locking up the 25cents fresh produce offers. You'll have to meet a certain saving $ threshold to unlock those offers for the NEXT week. In the past when I rarely found anything interesting on their long rebate offer list, the only reason I kept the app was that at least I could still save a couple of dimes on bananas or lettuce etc no matter where I bought them. With this any brand produce offer going away on top of the new intrusive restrictions on savings I will most likely be deleting this app very soon..Version: 5.8
✓ Survey not giving payment at the endI like the app however sometimes when i have completed a survey the page at the end of the survey goes blank and I have to exit the survey and dont get payed even though i completed the whole thing. It had done this to me at least 3-4 times already.Version: 9.8
✓ Aucun service à la clientèleImpossible de faire une réclamation. Un code d’erreur apparait tout le temps. Et impossible de contacter le service à la clientèle pour régler le problème, car les liens de l’application tournent en rond et nous ramène toujours à la même page. J’ai envoyé plusieurs courriels sans réponse….Version: 9.7.1
✓ No deals hereSame products week after week. Would be nice if every week had new items.Version: 9.3
✓ Very goodExcellent in terms of function. Wish more fresh product was featured in locations other than Walmart. For example, ground beef, chicken. Fresh vegetable offers would be great. Would promote more affordable healthier eating..Version: 6.8
✓ Its ok...Of all the apps Ive tried, Checkout51 is the Worst with scanning time frames. It’s *At Most* a Week, BUT they run specifically Thursday to Wednesday. SO, if you shop on a Tuesday or Wed. and forget to scan your receipt THAT Night, you lose out on any cash back! Very Lame. [Receipt Pal is a close second.. they start Their week on Sunday, and you have until the following Tuesday to submit receipts. So up to 10 days at most - But Still, if you forget to scan your Monday shopping trip by The Next Day, you lose out on those points...] There should be a minimum of 7-days-from-purchase for all these savings apps. Better yet 14 days - because we all have lives and get busy! Especially with a pandemic. Kelloggs so far is the best with a 30-day time frame (unless it changed recently..)..Version: 8.1.1
✓ Worst app everNo star to them. They suspended my account because i was redeeming more offers. I asked for a check and it took two weeks to send. When I reached to $50, they suspended my account saying that you violated our terms and condition. I emailed them back and asked what terms and conditions are violated by me? Send me a copy of my receipt and highlight your terms and conditions that have been violated by me. They never reply me back and still holding my money. I know that I haven’t done anything wrong besides redeeming more offers, which is not violating terms and conditions.I don’t understand what their problem is? At least be professional and reply back. I would suggest people to stop using this app because they don’t want to pay you when they found out that you’re redeeming more offers and have them pay you for that. Really disappointing with customer service and with all the inconvenience I had to face..Version: 6.6
✓ Takes a long time because the offers are “limited”Like others before me, the downfall of this grocery cashback program is they only offer a limited amount of rebates on a first come first serve basis and you could be shopping for something in the storm by the time you get home the Rebate is no longer available. I also get frustrated that it seems they can clear out the offer once it’s gone so it’s just a very cluttered page of items that seem to taunt you. There are definitely a lot of other better choices but I still hold on to Checkout 51 because you just never now every site does offer different items. However if you are looking to reduce having to print out coupons then check out 51 is not the grocery rebate app that you wanna use because you’re better off clipping a coupon most of the time the offers that were very very quickly and it does take a very long time to cash out..Version: 6.9
✓ It’s okSo...the app is OK. You do have to submit your receipts right away because of their strict date policies. The problem I have with this app is the products available for rebate. It’s either a bunch of products I would never purchase or products I would purchase but are only available for rebate at certain stores that are nowhere in my area. Not every store on this app is located in every city. Another thing is, I do not shop at Walmart and a lot of the rebates are available only at Walmart. And at that they run out super fast. It takes so long to get money saved up for redemption. Also, I feel like it’s slow. Is, it’s just not like other apps (Ibotta, coupons etc.) In my opinion, a massive improvement is needed and a huge revamp is necessary to make it more user-friendly and more competitive with other apps..Version: 8.3.1
✓ Violates Apples location rulesApp is set to use location only while using yet when not in use remains tracking location and consuming battery. They comment on this but this is not allowed..Version: 9.5.1
✓ Could be betterThe app is fairly easy to use. I’ve been disappointed with many of the offers though. Not a great number of deals available and not many new offers come available. I’ve had the app a month and not many of the offers have changed. Also, not a lot of products I’m all that interested in. I also had an issue with a claim. There was an issue with the barcode on the product I bought so the product didn’t show up appropriately on the receipt. It showed up as “merchandise” as the cashier had to manually enter the product and so the claim did not go through and I did not get the cash back from the deal. There is a review process where I can circle the item on the receipt in case they miss it in their initial review, but of course all I could circle was the “merchandise” line and not something that matched the product name. In the review process, I’d enjoy an option where I could explain what happened and take a picture of the product or its barcode. The only reason I bought the product was because after the rebate, it would have been cheaper than a competing product... I just ended up paying more than planned and would have just bought the cheaper competition instead if I knew the claim wouldn’t go through. Just hasn’t been what I had hoped for but tough to complain too much about a free app..Version: 7.0.2
✓ Customer service needs a reviewAfter 8 years without an issue, one receipt looked off in a photo and they closed my account without warning and refuse to cash out my balance. The receipt was approved so I tossed it and then had no recourse to prove it was legit. I explained to customer service what happened and they were not helpful. Refused to reinstate account and cash out balance referencing their terms that state they have sole discretion and can cancel your account at any time. The offers are not as good as they once were and they close your account without giving you your balance; which they have clearly been paid for from companies. Seems like a scam now..Version: 9.9.10
✓ It’s Not Worth ItCheckout 51 use to be one of my favorite apps. Unfortunately, I’m now at a point where I’m just looking to claim offers to cash out for the last time. It is happened to me for months where I will have offers saved to redeem, and by the time I leave the grocery store, minutes after I activate the offers, they are already claimed. It is extremely frustrating. Checkout 51 launches their offers on Thursday. I cannot tell you how many times I’ve tried to go to the grocery store as early as I can on Thursday morning, and the offers are still claimed. I’ve emailed support about this and they have been extremely unhelpful. I also mentioned that my offer feed is filled with offers that are already at their claim limit, and that is a bug that should be examined. They note this issue to be a good thing for consumers - because you know what you can claim and what you cannot. Unfortunately, until last week, I haven't been on able to claim an offer for nearly 6 months. Also, it’s important to note that you cannot do a PayPal transfer like other apps. You will receive a check once you hit $20 and cash out. It’s very antiquated..Version: 6.6
✓ Big brother alertUseless app. Blocks offers that are duplicated in other apps (big brother). Half of my offers are for stores not even in my state. Why does it big brother for content but not location? Another update: Do not be deceived by developer response: this app will BLOCK some duplicate offers for products offered in other apps!! Defeats purpose of saving $ AND acts as Big Brother. No thank you! Update: Deleting this app; it not only tells you that some offers cannot be used with any other coupons or discounts but also actually makes offers completely unavailable that are duplicated in other apps! This is in no way a manufacturer decision; otherwise, the discounts would be merely reduced or not offered at all. No thanks; too big brother for me. Review from 2014: Yea, another shopping app, but it is DIFFICULT to use. *Twice*, I have had a legitimate purchase rejected. Once I can kind of see, but the second time for the same product tells me they do NOT have a “learning database” to correct issues. One week, *THREE* of my offers were rejected, and they took over 48 hrs AFTER my dispute to correct the “oversight.” Cash-out check (finally) took a WEEK to process and another WEEK to arrive: have they heard of e-payment or instant transfer??? Neither a time-saver nor consumer-friendly..Version: 5.8
✓ Undesirable/uncommon productsPlease can you start adding some more commonly bought items. I haven’t even seen, let alone thought about purchasing 98% of what is available for cash back offers. Please bring in more products, otherwise this app is useless. Also, I’ve noticed that most of the items on there have been there for months. There is not a lot of variety at all. Please try to improve..Version: 9.1
✓ Works but takes awhile to earnCheckout 51 isn’t a bad app but it does have its glitches, specifically in the Survey department. Taking surveys through the app is a relatively new feature, but it’s very glitchy. Most of the surveys don’t load and I have to end up picking a different one. It’s almost like a treasure hunt to find out which survey will actually load. The surveys that do load, never pays the amount advertised. I’d say this department definitely needs improvements. The other features, like uploading receipts and watching videos works. Majority of the offers just don’t apply to what I buy. Therefore, it takes many months for me to reach the $20 cash out threshold. This isn’t the app’s fault, just something to note..Version: 8.5
✓ Survey is a SCAM!!!!!The specials are fine but watch the surveys. They’ll make you do a survey until the end but then tell you that you don’t qualify so they don’t have to pay you. ITS A SCAM!!!!!.Version: 9.0.1
✓ Not one of the better appsIf you’re looking for a cash back app, there are so many better than this one. Poorly organized, and not updated to show offers you no longer qualify for, you will get offers rejected often. I was told I had redeemed an offer 5 times. Did I? I have no idea. But if I was not eligible, why is it there? Another time, I had one rejected because it ran out (all the fixed number of claims were issued). Again, why was it still there? If you use it, ONLY use this app for something you were already going to buy. If you’re lucky, MAYBE you’ll get the promised cash back. Update - Now they are rejecting a claim because they ‘couldn’t find the item or I used a coupon’. Those are two very different situations to address. Since I didn’t use a coupon, I sent it back circling the purchase. It was rejected again. I figure they must have mistaken my big gulp discount for a coupon. I don’t know who a 7-11 Rewards discount on a Big Gulp could be mistaken for a Lenny & Larry cookie coupon, but I have submitted this for the third time. This app is strictly amateur. Why am I still using it? I ask myself that same question. The only answer I can come up with is, I probably shouldn’t be..Version: 7.3.3
✓ ScamApp is a scam. Avoid this one.Version: 9.7
✓ Why?Why would you guys change the layout from something functional to utterly clumsy… 😭.Version: 9.4.1
✓ UselessTakes FOREVER to get to $20, time frame for offers is very limited & some are only from certain retailers..Version: 8.6.2
✓ Pointless rebate app. Don’t waste your time.I liked C51 at first but now there’s really no point in keeping the app. I’ve never heard of a rebate app that can actually run out of rebates. They say it’s because the manufacturers of the products will only allow so many rebates but how is it that Ibotta NEVER has this issue? There have been countless times where I’ve added a rebate in Checkout 51 and then gone to the store within 20 minutes and right after I’m done and try to scan my receipt there are “0 remaining.” It’s ridiculous! Checkout 51 has made it nearly impossible to redeem rebates now. Every once in a while they’ll add the rebates again aside from their normal Thursday reset but even then it seems you only have a matter of seconds to redeem the popular rebates before they’re all gone. Unless you’re sitting on the app 24/7 at the store waiting for the offers to reset and checkout you’ll never be able to redeem. Saving Star is a better rebate app and that’s saying a lot! Last thing; you have to wait nearly a month to get your rebate check in the MAIL. Why can’t they do PayPal and make it simple?Think I’ll stick with Ibotta unless things change with Checkout 51..Version: 6.3
✓ App won’t stay open on my iPhone 7I’ve used this app since it first became available. I’ve never had a problem with it. Suddenly today it won’t stay open on my phone. I tap it to get started as usual. It start to come up the disappears & I’m back to my phones home screen. I’ve tried looking online to get some help but didn’t find any answers or any way to contact the company for help. I’m not even sure how much I have in my account but I’m afraid if I delete the app & reinstall it I’ll lose whatever I’ve built up. Can I get some help please? Are you having a problem with the app today or is it my phone? I’ve tried opening it thru the App Store it still did the same thing. I also use Ibotta & Fetch rewards & they are working fine. Hoping to hear back. Thanks..Version: 8.0
✓ Too many 0 remainingI’ve been using checkout 51 for a while now and it’s was great at first. However the number of offers that quickly become 0 remaining in the last few months has been on the rise. Today there are 31. Yesterday Udi’s bread showed up as an offer and by 9:30 this morning there were 0 remaining. One would hope it would reset the next week but the rebates with 0 remaining could stay posted for weeks. If you aren’t offering it because you’ve run out then please remove it from the list. Honestly, I prefer SavingStar’s method where if you select the offer it’s yours to use or not use and if they have exceeded the limit then you can’t activate it. It gets frustrating to plan to use a rebate to have it quickly disappear. Please figure a different process out..Version: 6.2
✓ Won’t be using this app anymoreWith the offers this app has, it is very hard to get to the $20 requirement for cash out. Took me over a year to get there because the products do not change often from week to week, or if they do it is products I literally have never heard of or use. I recently started doing the online grocery order for pickup at Walmart, figured I’d get some of the brands of hair products on Checkout 51 that I have never used just because it was $1.50 cash back for each (even though they were more expensive than the brands I normally get), and when I uploaded my e-receipt it was denied. Why you ask? Because it was an e-receipt... Apparently they don’t accept those even though it has the exact same info as a regular in-store receipt. Not gonna waste my time anymore with this app and going to check out (no pun intended, hehe) others..Version: 6.6
✓ Not worth the timeThis used to be a decent money saving app but recently has become basically useless. Less everyday savings every week. Not worth scrolling thru the “deals” as it will take years to get enough for a cheque..Version: 9.2.1
✓ Hate the new update!I dislike the new update! I hate scrolling left and right and having categories. Just a list all in one place is all you need. Made it way less user friendly..Version: 9.4
✓ Terrible app and terrible customer serviceThis app sucks. and their customer service is very RUDE.Version: 9.4
🙂 Checkout 51: Cash Back Savings Positive Reviews
Checkout 51: Cash Back Savings works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Checkout 51: Cash Back Savings.
⛔ Checkout 51: Cash Back Savings Problems
