- 90.7LEGITIMACY SCORE
- 93.2SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Fry's App User Positive Comments 2024
Fry's app received 18 positive comments and reviews by users. Can you share your positive thoughts about fry's?
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Fry's for Positive User Reviews
✓ Pick upI am really liking your pickup service. It was trying at first but you have made great improvements. The people coming to my car are always smiling, upbeat, and able to answer any questions I may have. My only comment: picking out vegetables and fruit. I think all of us like our fruit different so I realize it is hard to please everyone. I would recommend at the end of this pandemic to improve quality would be to have a fruit and vegetable specialist who is trained to pick out quality food handle filling these orders. I quit going into the store because too many customers where coming in without masks. Even though I came at 6:00 am I found my self still in the store after 7:00. I appreciate your employees wearing masks and I thank them for doing so. It isn’t fun to wear a mask all day. Thanks again. I love Fry’s prices!.Version: 22.2
✓ Happy customerI’ve shopped at the same Fry’s on Cooper and Warner for about 6 years. I love my Fry’s, know the order of the store well, and love many of the workers there. From my favorite deli female manager, to the check-out staff, the best baggers and cart guys, I‘m very happy with this store! Even the sweet guy that sweeps the floor is friendly. Now that I have started click list I’m even more obsessed with Fry’s and tell my friends it’s the only way to go. The guys who bring out my groceries are so friendly, kind and efficient. The groceries are picked out as close as I could possibly ask for. It’s amazing!!!! I’m very happy with Fry’s click list thank you for all the hard work. It is so appreciated..Version: 19.1
✓ Happy Fry’s provides these services but...During covid I was skeptical going out but this had made things so easy and I love this service. I don’t even have to get out of my car! I don’t have to spend an hour grocery shopping and my social anxiety being spiked by being around people. However, there have been a few times where groceries were forgotten and even though I can come pick it up by 8pm, it makes me upset when I don’t have that kind of time and I have to call Kroger to get a refund. It would be easier if I didn’t have to call Kroger, I didn’t mess up on this. It should be that the click list team scans all the groceries back and whatever is scanned can be refunded to those people. Other than that, convenient, fast, very easy!.Version: 33.3
✓ Easy shopping appI’m really liking the updated look and ease of the click and go frys shopping app. I like that they added the coupon add button to each product but it’s on every product. So you don’t know if there is truly a coupon sale or not. So that’s confusing me. So I blindly pick the coupon on every product that I add to the cart hoping it’s got a coupon discount. Because honestly I don’t have time to go through the Digital coupons. I know what I want or need for my groceries. So if there is a coupon sale...great. I might be tempted to buy a different brand of the item if there is coupon discount but frys app will have to get more creative with their app to lure me in to choosing that sale item..Version: 17.0.1
✓ Fry’s PickupI appreciate what is done for me. Generally, I have no problems ordering or picking them up. A couple times I have gotten home and spoiled food has been given to me such as overripe Campari tomatoes on my last order which had to be thrown out. They were split and squashy spoiled. Strawberries and gold potatoes were over spoiled and not good either at two other times. The strawberries cost was refunded but I didn’t report the other two times . The pickup persons need to watch more carefully?? Maybe this will help the service to fully improve on what is chosen inside becore it gets to my car trunk. I do not see anything until getting home to put it away. Thank you..Version: 27.1
✓ Love the grocery pick upI have only amazing things to say about on line click list!! I never have received anything I was unhappy with! I have ordered produce and I can honestly say it’s always picked with care, I have never had anything that wasn’t ripe , or too ripe , I feel like the 5 time I have ordered one line for grocery pick up they have done it with time and care! I love how the groceries are packed neatly and everything is together . Frozen items are packed in a double packed paper bag , in Az summer I appreciate that greatly ! Bags aren’t over stuffed . All dairy is packed together , all breads are packed together , not like when you go to the store and random items are in random bags. I absolutely love that frys offers this service and hope they never get rid of it! I also have had extremely friendly and helpful staff every time!! Thanks Kroger!.Version: 14.2.3
✓ Nice app for Fry’s shoppersI use this app for pickup orders as well as a companion app while shopping in store. It’s been working well for the most part. My only issue so far is when I’m using the list feature while shopping in store. Each time I unlock my phone to check the list, I find the app has restarted, and I have to navigate back to the list in the app. I’m not closing the app, I just turn off the screen while I’m walking to the next isle, and when I turn the screen back on, the app reloads and is back to the main screen. It seems like the app is consuming too much memory and iOS is killing it while the phone is locked. I’m on an iPhone 12. If this could be fixed that would be great. Thanks!.Version: 50.1
✓ Best grocery app however.....I have praised Kroger/Fry’s for having the best app for grocery shopping (and I still think it is!) however since the update before the last, my app has been glitchy in that when I remove items from my “Cart”, several keep appearing when I navigate back to the Home page to look and/or add more items. I have been trying unsuccessfully to remove two items prior to sharing the Cart with my daughter so she can go shopping for me. I also have one suggestion which I realize may be difficult but the last thing that I think this app needs in order to be perfect is to show when items are out of stock at “my” Fry’s location..Version: 19.3
✓ Like this service, but there’s a few drawbacksThe pick up associates are very polite, helpful. I continue requesting a shaded area over the pick up parking. It’s too hot for their employees to stand in the hot sun, on the hot asphalt, unloading groceries. I turn off my car engine to lessen the heat. I’m a big fan of their rotisserie chicken. I wish they were ready before 11 am. I make my pick up time for 11:00, but I wish those delicious chickens were ready sooner. 🍗🍗🍗 They updated the sale items to post in the same window, which is very helpful. Some photos of item are very small. You must click to open the image. (On my iPhone, that is)..Version: 61.0
✓ Frys orderingI find the Frys ordering website to be a tad bit challenging but I am a 60 year old woman who has a new iPhone. But I have ordered twice before which those shops went well. Today I was unable to order steaks. I chose a larger family sirloins pack (4or5 steaks)& I also ordered another smaller pack of two steaks I believe. All I know is that it wouldn’t allow me to have it delivered within 5 hours or 2 hours. I think you’re really missing the Mark on this item which has to really hurt the sales. I just wanted 5-8oz steaks but I wasn’t being picky. I think it was going to be 6 steaks or so but it’s quite a big order. Makes me wonder what the sales look like on that particular steak. It’s really too bad. I will continue shipping at Frys because everything else is fantastic. I’ve yet to decide if I’m going to shop only at Costco or do we still need Frys? We still need Frys!!.Version: 37.3.1
✓ 48th St. in Carefree highwayWe were camping and went into town to the fries on Carefree highway to get some of the things I always forget at the checkout I realized I forgot my wallet so I called my friend to loan me the money till we got back to the camp when a man named TED Who is I believe an assistant manager walked up slid in his personal debit card and paid my bill it was $62 by his actions I was blown away I have done it for other people but never has anyone done it for me as I told my friend when he got there we tried to pay Ted back but he would not except it he just said pay it forward So with that being said I have and I will continue it gave me a whole new outlook on people.Version: 31.0
✓ PickupFrys has made a tremendous effort to offer shoppers a safe and convenient way to shop. I have been using their service weekly for over a year now. The website has been easy to use,especially allowing updates until the end of the previous day, the availability of timeslots has never been an issue, and the best part have been your handler/deliverers. They have all gone out of their way to remedy any issues that have come up. My only complaint is that they aren’t allowed to accept tips. They’re really very special, and have put their own safety at risk during these uncertain times during the pandemic. I hope they are receiving compensation for their efforts. Again thanking Frys for an outstanding effort..Version: 35.0
✓ Online pick up noticesWell I spent on hour online shopping (first time online user) I shop onsite with frys once a week for the last ten years. I was disappointed to find out at the end of my online experience the items I purchased would not be ready until tomorrow morning. I should have just did what I always had done and went to physical location. It would have been nice if there was a notice saying items for pick up will not be ready until the following day. Then I would have gone in. Now I have to call work and tell them I’m going to be late because I’m picking up groceries. Ps forcing me to leave a nik name to submit a review is also frustrating since it seems every nik name I think of us taken..Version: 18.1.1
✓ Difficult to useI’ve been using this app for a couple years now and it’s unintuitive. I don’t have trouble creating lists, but pickup orders are difficult. Every item is flagged with select a backup item and the default is Best Available. To select a specific backup or No substitution, you need to do that for every item. The specific items also list, find a backup. In placing the order, I had to sign-in twice, during which it switched stores. It took a few tries for me to be able to change the store location. I realize this has to be complex, but it’s definitely a deterrent to pickup orders..Version: 47.0
✓ Very good but have one problemIt’s great in that I can make a shopping list for the store I go to and it tells me what isle my products are in. I can clip coupons within the app and use my VIP card within it. All that is fantastic. My complaint is that it goes to sleep all the time while I’m walking around the store. PLEASE either fix it to where the phone won’t go to sleep or if you can’t due to that being an operating system limitation then have it when you unlock the screen again the app is there where you left it. It’s annoying because you have to wait for it to load, pull up your list again instead of it just being there..Version: 54.2.1
✓ The bestI'm a single mom who works two jobs. I scrimp and save everywhere but my time is my most valuable asset. Even with paying the $4.95 pick up fee, this app and Clicklist saves me hours each week making a list and going into the store shopping and checking out. I build my cart throughout each week and just checkout when I'm ready. 150% worth it. FYI your cart total doesn't include your Fry's coupons but when you pick up it correctly calculates so my total is always less. You can bring paper coupons and they'll add those in at pickup as well. Also offer Clicklist-only deals & coupons as well. Link your shoppers card & home page has a list of everything you've ever bought so you can quickly add regular items to your cart. I have raved about Clicklist for two years. App is so quick & easy to use. Perfect..Version: 15.2.1
✓ CustomerThe assistant store manager, June, was extremely helpful. She offered to deliver the click list order to my parents home. I normally would be able to pick it up but I am at home with a broken ankle and unable to drive. I am very grateful for wonderful employees like June that is willing to go out of her way to deliver my shut in parents groceries to them! I will continue to do my shopping at Fry’s because of wonderful employees like June! She has gone over and above customer care! I am one extremely satisfied Fry’s shopper because of June! You have no idea how much this means to my family right now and I am eternally grateful to her!.Version: 14.1.1
✓ Life saver!As a working wife and mother of two school age kids, who is also expecting, you can imagine how much time and energy I don’t have to go grocery shopping. Click list has been such a blessing for my family and I. As I start to get low on an item I add it to my cart in click list and finalize it in the morning before I send in my order. It also saves me money because I’m not trolling through the isles looking for things I don’t need and it gives you a total every time you add something to your cart so you can budget better. Grocery shopping in my pajamas while drinking a cup of tea or coffee is the best invention for this busy Mama. Thank you Fry’s for saving me time and money!!.Version: 13.4.1
😕 Fry's Negative Reviews
