Fred Meyer Positive Reviews

Fred Meyer App User Positive Comments 2024

Fred Meyer app received 21 positive comments and reviews by users. Can you share your positive thoughts about fred meyer?

Fred Meyer for Positive User Reviews

✓ Makes my life betterIve been using the Fred Meyer/Kroger app for grocery pickup since pre-covid. I have an autoimmune disease that makes going out in the winter difficult and painful, and started ordering my groceries via the app as soon as it was available in my area. The app is very convenient to use and makes clipping store and manufacturer coupons very easy. I can add notes for my substitutions, and i do on most orders. Just like “I don’t care what brand or style for this” or “for a recipe so a substitution needs to be x specific type.” Considering the shortages we’ve been having in alaska for years now, this app has been incredibly helpful. The store shoppers know better than i do sometimes what replacements will work. Incidentally, the actual people at my local store are the reason I use the Fred Meyer app exclusively for my grocery shopping as opposed to any other grocery chain. Their employees are amazing and very helpful and I’m very grateful they offer this service. I know it has to be a pain, especially since it’s free..Ska397Version: 46.4

✓ This is the way to go and I have suggestionFred Meyer ordering online is fantastic and I’m very impressed with curbside pickup. I’d like to make a suggestion though. In addition to categories to browse through online, it would be very helpful to have sub categories. One example would be in the frozen food category. If I’m only interested in frozen dinners and I want to browse all of the dinner manufacturers , I have to also scroll thru ice cream, pizza, veges, fruit, desserts and I think it was over 2000 items. That takes a lot of time and is frustrating. If sub categories were there it be much more user friendly. Each category would benefit to be broken down more..PzjackVersion: 27.3

✓ App is brokeI’ve used this app and I’ve liked it even with its limitations. But this latest update is bad. It didn’t recognize my log in. Went thru the forgot password route several times and it still failed. Eventually I got in. I started making my list for in store shopping. I wanted to see what I had, went to cart and it says can’t checkout online. But I don’t want to checkout, I just want to see what is on my cart. So I go back to my list, the one where I’ve added a bunch of items and I get the message that nothing is saved and do I want to start shopping. Argh! There is nothing that I can find to save the list. Previously my items were automatically saved. There are other issues with this app too. Before I could use my list on my phone to shop the store. Now I can’t. This app is now worthless..Kapton2020Version: 42.1

✓ Latest update is horrible!I called the Fred Meyer customer service line to complain about the new app update, but they acted like they hadn't had any problems so I decided to write a review. This program used to work really well, but someone with wisdom decided they needed to "improve" the app. What happened was that it's almost unusable. 1.) Gone is easy access to the search by department...which is a huge disappointment. I don't know the stores inventory so all I know is what I've purchased before. 2.) after I placed my order this morning, I revisited the website only to find 5 of the items I'd just purchased already in my cart. Argh! And 3.) it appears that the system wants you to begin with setting a pickup date before starting a cart. This isn't how I shop, I build my cart items over time and then decide when I'm finalizing the order. 4.) I've had nothing but problems with notes regarding substitutions disappearing once I place the order. Please don't roll out new app without considering the customer and how they use it. Really disappointing..Penelope from San JoseVersion: 13.2.1

✓ Overall, pretty good app!I have been using this app for about 2 months, and it has already been improved a couple of times. I have a few improvements I’d like - if I have items for which I never want substitutions, or always the same comment, I’d like to be able to add that to my shopping list or “weekly” list, rather than having to retype them in the cart every time. Also would be nice to bring up the weekly list, select all, but then delete a few before adding them all to the cart. Could a “miscellaneous” item be added to the list? Sometimes you can’t find an item on a search, but you’re pretty sure the store has it. If you could add a description of what you want, with however many ounces or cans or jars, maybe the person doing the selections at the store could figure it out. Also would be nice to have a “not that” option, so if I select “beef” I could search for all fresh, deli, or frozen, but eliminate dog food, so as not to have to page through hundreds of cans before finding what I want. Overall though, this works pretty well, and I anticipate it will get better. Very much appreciated, since I am in a wheelchair, and my friends pick up my groceries for me. Thanks!.LirelandsVersion: 14.3.1

✓ What happened to this app?This app used to work really well but it’s gone downhill. Here’s an example. Yesterday I was getting the shopping list figured out and had added several items to the list I share with my hubby. This morning I tried to add our Regular List to the ongoing shopping list and the app kept crashing. I deleted the app and reinstalled it and — I should have seen this coming — it dropped the items I’d added yesterday. I didn’t realize what had happened until after my hubby got home from shopping without the wine and butter and other items that I’d added yesterday. Anyway, this crashing problem is a real drag and a waste of our time bc we have to go back, or somewhere else, for the missing items. Please fix it, Freddie!.TaterheartVersion: 19.3

✓ Would be great if it wasn’t so glitchyEvery time I order from clicklist I can never finish the process without receiving errors to the point of having to refreshing the app, shutting down phone, or sometimes as much as deleting and re-adding the app. (“We are experiencing difficulties at this time”, “service fee has changed, please review” then sets me back to beginning with nothing for me to change) The app is also a bit chaotic to look at. Adding selected coupons to cart should be a one step process rather than having to go to each coupon and manually selecting the item associated. (I can adjust by clicking on item in cart if I desire to change the variety) Also, the app should be able to show you a subtotal and digital coupon difference, rather than having to prepay and adjust at pickup..KelizabethgVersion: 13.4.1

✓ Great Time saving, search needs improvementsThis is great and easy to use,. Service has been nothing but great. Two improvements that would make me give this 5 stars. 1. nutritional/ingredients info is missing from many of the products. As a family with food allergies this is challenging and I find myself having to google the info when it should be on the app or just not buying the item I cant confirm 2. Search can be poor. Searching for tofu dogs but they only come up if I search by the brand or trying to find fresh herbs that I know are carried at the store will not come up at all no matter how I search for them. This has happened many times I’m trying to find certain safe products I have bought at the store before (again allergies.Akbigdogs907Version: 13.5.2

✓ Great for busy familiesI love using the app. If I make a shopping list I love that the items are categorized by the aisle they’re in. If I’m shopping for pickup I love that the app tells me if an item has a sale or coupons I can add. Just now I got $162 of groceries for literally 50% off. As a house spouse with a toddler I don’t have time for couponing, so the fact that the app does it for me is absolutely amazing. It seems silly to be so grateful for an app, but the employees that work hard at the store doing the shopping for me so I don’t need to spend 2 hours entertaining a 3 year old while looking for items is honestly a godsend. I wish there was a function to tip the employees that shop for me though. Started this review talking about saving $81 and I’m not even doing any work, so I wish I could give back to the people that do..BlueNekiVersion: 38.3.1

✓ Discrimination On Gluten FreeHello, Please stop discrimination on your online choices for pick-up for those of us living with Celiacs Disease. I know I have bought gluten free bagels in your stores. But you do not offer them to buy on the pick-up list. It’s bad enough that I am limited in my choices of foods due to my food allergies. Please add ALL of your gluten free food options on your pick-up list. Right now you are not doing that. It’s frustrating to me knowing you carry one of my items I prefer only if I buy it in the store. I need to switch back to shopping online due to my age and caregiving responsibilities to my clients and loved ones with Covid 19. So please, please, please, PLACE ALL GLUTEN FREE OPTIONS ON THE PICK UP SHOPPING LIST. Thank-You, Leslie Lemieux.GracefulwallsVersion: 26.2

✓ Love thisI love using the ClickList service! However, the app could continue to be tweaked for better service. It works better on different devices. I'd like to order on my phone, but that is the most problematic way with the app. I typically use my iPad, but even then, I can't uncheck "allow substitutions", unless I want to uncheck all my items. I should be able to select individual items that I'm ok with a substitution, but the only option I have is all or nothing. Also, I see that the app is finally saving my "special instructions" on items that I order all the time. However, I'm not sure that the people who collect my items in the store actually see those special instructions unless they go looking for them. It's been hit or miss, and I'm told that my special instructions don't automatically show for those who are putting my order together. Overall, this app and service is an amazing time and lifesaver. I love being able to drive up and load a huge order of groceries into my car, while keeping all my young kids in the car, all within about 10 minutes..LottsakidsVersion: 13.6.1

✓ Part of the solution!I haven’t usually shopped at Fred Meyer only because there are other grocery stores closer to my house, or I would do a big stock up at a local warehouse store that shall remain nameless. But I looked for a way to avoid grocery crowds in these uncertain times, and this app has been a lifesaver. Your curbside pickup staff have been friendly, helpful and generally awesome. Being able to modify the order puts Fred Meyer over the top of the competition. The only thing I wish would change is getting groceries in paper bags instead of plastic bags — which not only are less environmentally friendly, but they always seem to split before I can get the groceries into the house. Other than that, Fred Meyer has been a great part of the solution. Thank you!.Me in olyVersion: 22.1

✓ IOS 13.0 update? Not cool!!!Let me first start off by telling you that I love this service! I use it weekly and find your employees to be friendly, courteous, and kind! That being said last night I went on the app to place a grocery order and found that I had to upgrade to 13.0 on iOS in order to use this app. I own an iPhone 6, and it will not let me upgrade to this version. I feel like this is discriminatory, as people with older iPhones cannot use this service any longer. This means all the people with food stamps that cannot afford an iPhone X can no longer use your service. I got my iPhone 6 as a hand me down and I’ve taken very good care of it and I’m proud to say it’s in perfect condition, I don’t see a reason to buy a $1000 phone just because it’s the newest thing. I would seriously suggest that you guys fix this soon or you’re going to lose a lot of business not because people want to boycott your Company but because they can’t use your app. Thank you for your time..DallasJeanneVersion: 37.0

✓ App Needs a Lot of ImprovenentShould only be one screen to select, review, add comments, allow substations, then the next for payment. This app takes a long time to search for something to add. In fact it spins so long my cell phone screen goes dark thinking I’m not using my cell phone. In addition, it did not keep my chosen timeframe and did not allow an option to change after ordering back to my chosen time. Overall, this app is too clunky to use as it takes too much time to load my items and work through the app for payment. That’s why I normally do my own shopping in store. As it is now, I had to re-work an important appointment in the afternoon to do it at a different time to be able to do the ClickList pick up at the app’s chosen time. Not ideal at all. Overall, must improve please..Fred's ShopperVersion: 16.0

✓ Awesome!I love Fred Meyer but I hate the shopping in the store. The aisles are to close together and now with the addition of the pick up service the already small aisles are clogged with the HUGE personal shopper trolleys. The app allows me to be one of the annoying people that shop online and clog the aisles with the trolleys all from the comfort of my couch! The pick up service is awesome, fast, and super friendly. I’ve never had a personal shopper pick out anything I wouldn’t have picked myself. It’s fast and I’m able to research prices and labels without feeling like I’m causing a traffic jam in the aisle. I save money shopping through the app and I don’t dread going to the store. One thing I would like to see is a weekly recipe section where I can click what I need to make stuffed peppers, or chicken enchiladas, or taco salad..KileycakesVersion: 18.0

✓ Kroger pay works wellI like the intergration with my credit card. Scan once for both the discounts and select kroger pay at the end. Seems more secure than using the terminal. My only problem is at one of the stores I seem to be in a cell data black hole and have to use the Fred Meyer Guest wifi. Maybe a future verison could do the connection automajically. -In your what's new description in the app store, the phone number for suggestions says something like [insert phone number here]. It would be nice to call someone who directly supports the app for suggestions, complaints, and help needed. -This could be operator error, aka my setup is wrong or I just am not aware; the app doesn't connect with my password managers at various points. I'm guessing if the app was coded for the specific domains in those fields my password manager would autofil. (These days I use Apple's hide my email feature and I don't really know my email at a given domain.).["name"="json"]Version: 49.0

✓ Great app, needs one major improvementWhen ordering delivery or pick up-ESPECIALLY delivery-there needs to be options for what you’d like in place for substitutes. I know there is a text box, but it’s easier for the person doing the shopping and the person it’s for if you can select and exact item, if not multiple choices in the event if them being unavailable. But besides that, the app is very useful and navigable. I would like to be able to see the items when I search them where they are located in the store-like which aisle exactly they would be in in my local store, as some other local store apps do that. Hopefully we see these improvements eventually but otherwise this app is very great, you can get what you need and find items with ease..Bri2223Version: 61.3

✓ Not totally intuitiveI’m new, so this will likely get easier, but it would be nice to be able to automatically put items on your list into the “regulars” category so they are easier to find. Also- I called Kroger and the rep was new and didn’t know how to walk me through using the app more efficiently. Also- I have been receiving hard copy of coupons but can’t figure out how to upload them to my online app so I can shop online. Also-why isn’t there a button to simply upload all of the available coupons, and weekly ads. It is super time intensive to browse coupons and then add them. It seems like a marketing ploy and it is annoying! Otherwise, I loved this FREE app and shopping online option- as I have been getting too busy at work to get to the store as much. Thanks!.HhwellerVersion: 17.6

✓ Love it, but it’s a bit too complicated / buggy.I’m assuming it’s a bug issue that causes some stuff to come up that shouldn’t be appearing when you compare it to the searched word... Or maybe things need to be recategorized via your guys end? While I love the idea / platform you guys have going on... Customers are stupid (no offense to any fellow customers..), generally they like what they’re used to, easy to use, and simplicity. I feel like you guys did great with the simplicity factor, but missed the mark on “easy to use.” I think it’s super cool that you allow the customer to choose what’s on the home page, but if they want to swap any of the things out they first have to take one away (it doesn’t state this, instead just puts the original tab back where it came from...). I also think it’s a amazing concept besides the fact that I have no clue how to access the other tabs you offer... I can only access the four unless I move them around for a second. Overall I think it’s the best grocery store app!.Jessica WilkesVersion: 15.3

✓ Huge time saver!!I started using click-list when I was pregnant with twins and couldn’t walk through the store. I have come to love it so much that I will continue to use it for my weekly grocery needs! It is so convenient to build your list throughout the week and to take advantage of sales and online coupons. I know I spend less because I am not grabbing things as I walk up and down the isles making the nominal $5 fee more than worth it. I’ve never had an issue of anything missing or wrong and my groceries are always ready on time. My only suggestion is maybe an online check in through the app instead of having to call. Oh, and PLEASE start Click-List at the Nampa, ID location : ) thank you Fred Meyer!.HayleyIAmVersion: 13.3.1

✓ Love this appI don’t write reviews often, but I thought it was necessary to write about how much I love the Fred Meyer app. It’s been really helpful during the pandemic- I can add the groceries I want and schedule a time for pickup so I don’t have to go inside the store with my 3mo old. It’s so handy, and the pickup process is really easy! Plus the associates who have brought out my groceries have been really friendly. One time I needed to change the pickup time and found that I wasn’t able to reschedule the time. All I was able to do was cancel the order. I was nervous that I’d have to go through my entire list of groceries and re-add them, but I was extremely happy when the app saved my groceries and asked if I wanted to re-add all of them to my cart! Such a great, time-saving feature! Thank you, Fred Meyer! Highly recommend!.Ally56482!$Version: 30.4