RaceJoy App Support

73.5LEGITIMACY SCORE
76.0SAFETY SCORE
4+CONTENT RATING
FreePRICE

What is RaceJoy? Description of RaceJoy 2855 chars

RaceJoy is created specifically for running, cycling and triathlon events with a focus on the participant and spectator experience. Features vary by event and include live phone tracking, progress alerts, results, race information, photos, Send-a-Cheer and much more!

There are two distinct experiences in RaceJoy:
-Featured Events
-Training Days

Featured Events (shown with the Event Logo):
These are events that have contracted with RaceJoy to provide a premium experience for participants and spectators. Features are free and provided by the event or sponsor(s).

Features included:
-Live GPS, phone tracking on the course map.
-Send-a-Cheer! (fun motivational audio clips).
-NearMe alerts (spectators and waiting relay teams get an alert when a participant is drawing near).
-MeetUp tool for seeing where you are in relation to a participant.
-Automatic Progress Postings to Twitter (with your approval, of course!).

The following features may be provided by the event:
-Scored Race Results within moments of crossing the finish line.
-Essential race information like schedules, FAQs, race news, and more.
-Your official race photos.
-Optional Tracking with Progress Alerts: Some events offer BIBTAG tracking in addition to PhoneTrak. For these events there is no need to carry your phone as this is based on the participant’s BIB/chip as they cross over timing points on the course.

Training Days
This area enables athletes to have their friends and family track their progress live on a map and send motivational cheers during long training runs or rides. All PhoneTrak features are available in Training Days, along with special motivational cheers to help you through those tough moments. Training Days is a free always available area for your long training days. Based on our privacy policy you must setup a special tracking ID (PIN) with profile name and provide that to friends and family tracking you on your Training Days.

Add a Race?
If you would like a race to offer the full featured experience with official race progress alerts and results, please let the race director know about RaceJoy.

Battery Usage
RaceJoy’s live phone tracking feature is ONLY activated during the hours of the event. When using Training Days, the athlete turns on/off tracking as needed. Use of this GPS technology running in the background can dramatically decrease battery life. You may disable this under settings at anytime during the event to conserve battery life if needed.

Feedback and Support
We hope you enjoy using RaceJoy! Please share your experience in the App store to encourage others to try it out. If you have had any issues, or have feedback or ideas, please help us to improve the experience by contacting us at [email protected].

RaceJoy is created by a small family business and is dedicated to changing the race experience.

RaceJoy App User Reviews
RaceJoy Pros
RaceJoy Cons
Is RaceJoy legit?
Should I download RaceJoy?
RaceJoy Screenshots
Product details of RaceJoy

RaceJoy App User Reviews

What do you think about RaceJoy app? Ask the appsupports.co community a question about RaceJoy!

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RaceJoy Pros

✓ Best Race Tracking ExperienceI have tried many different ways to help my friends and family find me during the different races I’ve done and this app out performed every other method. It was really helpful to have a live map with the mile markers mapped on and actuate tracking. It got the people I needed to the places I needed them during a very challenging run!.AElizabeth123Version: 3.1.69

✓ Fabulous app for athletes & spectators!I’ve used this app for a number of races, including three ironman-distance triathlons. It gave peace of mind to me and my support crew, because I knew they could find me on the course, and they could tell I was progressing steadily. It was great to get their “cheers” and also to use meet-up to find them after the races. I really felt like it was a God-send!.OokgirlVersion: 3.1.56

✓ RaceJoy Positive Reviews

RaceJoy Cons

✗ Awful:(For an activity tracker, I has too many link buttons and too many graphics that make it difficult to navigate and easy to press the wrong button. It seems that it was not designed or reviewed by a runner. I logged in and took me several seconds to find the start button. It was too small to press before the race and ridiculously small to find to stop the race tracker while running. Once I finished, it was not intuitive at all to submit my time for my virtual race which btw, after I logged in, keep asking me to sign up or donate with very, very annoying pop-up banner. In addition to all that, it never traced my progress in the map. It tracked my 5k, however, the dot marking my location never moved, and it shows like I did the 5k jogging in place! Several days after the race and after I saw my name in the participants’ list with bib, positions and times, a pop-up showed indicating that the auto submission did not work. Ultimately, I don’t know if my race organizers have my numbers. What a headache:( Sorry, not very user friendly:( I am not using it again. It’s awful and needs a lot of improvements..Moncho_25Version: 3.1.109

✗ .Horrible! Got this for the Pittsburgh marathon, and as soon as the race started the whole app flat-lined. Not only were there no GPS updates (which I paid $3 for to put on 3 phones), but the app wouldn't function at all. I had perfect 4g service and was able to use other apps, so it wasn't my phone. If they are going to promote this for use in a race of this scale, then they should but some reasonable servers behind the thing. One star is too generous. What an embarrassment, I want my money back. Update: gave this another try for the '18 Toledo marathon. Still useless. I got all the split notifications after the race was already over. You'd think they would've improved this in 3 years. Luckily it's free now..71857Version: 3.1.55

✗ RaceJoy Negative Reviews

Is RaceJoy legit?

✅ Yes. RaceJoy is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,233 RaceJoy user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for RaceJoy is 73.5/100.

Is RaceJoy safe?

✅ Yes. RaceJoy is quiet safe to use. This is based on our NLP analysis of over 1,233 user reviews sourced from the IOS appstore and the appstore cumulative rating of 3.9/5. AppSupports Safety Score for RaceJoy is 76.0/100.