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LINQ Connect App Complaints & User Negative Comments 2024
LINQ Connect app received 48 complaints, negative comments and reviews by users. Have you ever had a bad experience using LINQ Connect? Can you share your negative thoughts about linq connect?
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LINQ Connect for Negative User Reviews
✓ Non responsiveThe app often has problems loading and responding. Sometimes you login then it won’t pull things up or it won’t let you select functions. It is not an internet issue as everything else functions normally. It could be an internal server issue..Version: 2.2.4
✓ AwfulI’d give it zero stars, if that was possible. From login to checking menus to adding money, this app makes it difficult on the user to accomplish a task … and that’s WHEN it’s working. Dashboard is awful, you can’t see what your child has bought, I could go on and on and on with the issues. Zero thought went into functionality and usability here. Straight garbage..Version: 2.2.4
✓ ScreenWhat is the time can’t get the app to work because the screen won’t let me do anything I’ll kill the app and go back in but still can’t pay the outstanding balance.Version: 2.2.4
✓ TERRIBLE!!This app is almost always down and when it is up you can’t navigate around it. It tells me I need to load money all the time even though my kids get free lunches. And now it said take a tour and now the app won’t even work so I have no idea what they’re having for lunch tomorrow at the kids school which is extremely annoying!!.Version: 2.2.4
✓ Not a great experienceThe design of the app isn’t the greatest, but it was at least usable. Since upgrading to the iPhone 15 it’s no longer usable. I can’t even add money for my kids or interact with the menu items. It’s just broken. Edit** based off the reviews it sounds like this breaking may be due to the iOS 17 update. I thought I had used the app since then, but it’s possible I didn’t. Either way the app is completely unusable..Version: 2.2.4
✓ App constantly crashes with waste of my lifeYour app crashes and I have spent too many minutes going on hours trying to make a simple payment to my kids school they use your stupid app and have sent me a certified mailed to pay.Version: 2.2.4
✓ Not user friendlyNot really a fan of this app. Trying to set up transfers and accounts is awkward. I hate that I have to pay $2.60 transaction fee every time I add money to my kid’s school lunch account! How do I get around paying the fee?.Version: 2.2.4
✓ App not currently functioningApp is generally easy to use and I love the ability to transfer funds between my kids. However, the app is currently not functioning at all. Upon logging in, only 2 of my kids are visible and nothing can be selected, opened, or scrolled through..Version: 2.2.4
✓ Just use web.Ever since my sons school switched to LC it has been a nightmare. The worst program possible. And this app is a joke. I always have to end up going to website. I don’t know why the school switched to such a terrible program..Version: 2.2.4
✓ TerribleI have been trying to add money to my daughters account for days. When you go to the app and try to click on some thing, it doesn’t let you click on anything. Therefore, I have not been able to add any money on her account for her to have lunch, this app is useless. I’ve tried turning my phone off, and deleted the app, and it still doesn’t work..Version: 2.2.4
✓ Very Frustrated MomThis app worked fine for me for the past 3 months of school (even with the annoying login process). I went to add money to my kids’ accounts and the 1 kid who needs money added most isn’t loading. I can’t click on anything … even to try and manipulate the balances by moving money around between students like I could before. What happened with the recent update???.Version: 2.2.4
✓ Clunky and hard to navigate… when it worksIt takes 3 steps just to login. They claim to have made that process simpler, but now it freezes up and won’t do anything. It would also be helpful if it had a weekly or monthly overview of the menu. The every detailed daily menu is nice when it works, but an overview of the week would be more useful to busy parents. I would not recommend the app or use it myself except that it’s the only way to pay for lunch in my school district..Version: 2.2.4
✓ Not smooth to operateForced into using app when school district shifted from Titan to LinqConnect. Under iOS 16 from iPhone 13 Pro Max the app had to many pop ups that Titan shifted over, Login with old credentials and one other window. Should be open up see children and go thru take out. Under iOS 17 it does not allow choosing child to add more money to account. It was a poor choice to have a third party handle this when it worked fine under the platform to view children’s grades..Version: 2.2.4
✓ GlitchyThis app rarely loads properly. Then you have to shut it down and log back in. It also frequently fails to populate the menu. I wish our district went back to their prior system..Version: 2.2.4
✓ Not workingThis app is not working, it will let me log in but I can not add funds to my child’s account. It will not let me click on any buttons. Super frustrating. Hopefully you fix the issue soon..Version: 2.2.4
✓ Never worksAbout every other time I try to use this app it’s on the fritz. Frozen on the Home Screen & I am unable to pay my kids accounts..Version: 2.2.4
✓ AppThis app was given to us parents after payments plus. That site worked every single time. This one is glitchy at best. I have to delete and reinstall so that I can click on the options to add money to my child’s lunch balance..Version: 2.2.4
✓ Worst app on my phoneI use this app to introduce my computer science students to app programming with the prompt, “What is the worst app currently on your phone?” LINQ wins hands down for me. It is the definitive “what NOT to do” in app creation. From the lack of modern authentication capabilities (instead type long email address and long random password every time), to the complicated and unintuitive interface that makes the simplest of tasks (transferring money between students) almost impossible to figure out. If you’re using this app it’s probably because you have no alternative as your school district uses this system exclusively. My understanding is they are re-designing the app from the ground up. This can’t happen quickly enough..Version: 2.2.4
✓ Love the idea but very glitchyI love the idea of this app but it’s very glitchy, and there have been many times when I am not able to see the menu. When they get all the bugs worked out and make it more reliable I will definitely give this five stars..Version: 2.2.4
✓ Doesn’t work about half the timeThis app seems to work about half the time. Either I can’t access the menu or add money to my kids’ accounts, or I can’t log in at all..Version: 2.2.4
✓ Horrible AppThis app is horrible, going to file a complaint with the state to see if they are giving any government money to them to operate this app. Once logged in the app doesn’t do anything. Freezes and won’t let me click on anything even after just doing the most recent update. Can give my child any money for lunch because of how horrible this app is. Do Better!.Version: 2.2.4
✓ Not operationalThis site is almost always broken and must be under constant maintenance. Trying to find the kiddos lunch accounts is a difficult task indeed. Either it makes you login multiple times or site just freezes and doesn’t allow interaction. Wish this was better as the ability to pay here is quite convenient when operational..Version: 2.2.4
✓ Nothing works!I'd love to pay my kids' lunch accounts. But, this app is absolutely useless. Once you log in, it just takes you to a dead screen. No buttons, no options; just a screen that shows the account balance, with no way to pay..Version: 2.2.4
✓ Not getting low balance notificationsI have it set to receive low balance notices. None come. My kids don’t know and neither do I until they are in negative balance and getting courtesy lunches. Links inside the app to email for help don’t work… makes the app crash..Version: 2.2.4
✓ Not easy to find menusYou have to click several buttons to find the schools linch menu. You have to select the school, select lunch, every time you open the app. No settings or preferences. Seems like simple things to ask for and fix..Version: 2.2.4
✓ UselessI login and can’t access the “menu” for my Kids school as there is no drop down menu like app states. To go “back” I have to completely log out. Can’t “search your districts menu” at the log in screen because “sorry something wrong” and every school district pops up except the one I need. Follow the notification badge for app support/email and as soon as I get to the email for support, the app force closes..Version: 2.2.4
✓ Slow, clunky, wrong infoWe have to sign i to this app multiple times. If all my apps this is the only one that doesn’t save my signin information and requires hitting login at various places. We also get errors often about wrong balances. Plus we have to click in multiple places to find the menu. It’s awkward and awful..Version: 2.2.4
✓ Not consistentThere are times that I have to refresh the app or try to load funds to my kids’ accounts another day because quite often the links do not work or the login function is not responding..Version: 2.2.4
✓ Never works!!I have deleted and reinstalled this app several times since my school district starting using this app in August. It freezes, it doesn’t display the entire page of information, and seems to always be under maintenance. There’s been weeks where I can’t deposit money to my children’s accounts, and I’m forced to deposit more money because the app won’t work. This is ridiculous!!.Version: 2.2.4
✓ TerribleThis app and service is ridiculous. Anytime I get in here to give my kids money for lunch. There’s something wrong I either can’t click on any of the props. It won’t take the card. It just never works properly. Figure it out..Version: 2.2.4
✓ Terrible APP and SupportI’ve been trying to set up an account for FIVE months for my kid. Every month I try again. Same issue as other parents. After filling out all the info. for an account, it won’t recognize me. Can’t reset password (as a work-around) because it doesn’t send the link to my email. I tried 10+ times. I sent an email asking for assistance, got one unhelpful non-response “It looks like you already have an account. You’re good to go! Have nice day!” I CAN’T GET IN THE APP. Three more follow up emails begging for help = no response. It’s a necessity for my son’s school. He can’t make food purchases or buy needed items in the student store without paying cash. I’m surprised schools support this APP. I’m equally surprised at the terrible customer support..Version: 2.2.4
✓ Worst AppThis app is not one bit user friendly. We send our kids to a Littleton charter school and the lunch menu is not the typical “district” menu. It’s not easy to quickly refer to last minute. Today I couldn’t even look to see what the hot lunch is for Monday because (even though the app is allowing me to open it and look at my kid’s accounts) it will not open the dropdown to see our menu. We’ve had this app since August this school year and I’ve had enough. Did they choose a terrible app on purpose since lunches are now free? Seems “sus” (as the kids say…). ZERO STARS..Version: 2.2.4
✓ Never works.App is always glitching and kicking me out. Since the last update it freezes up on the Home Screen if you can even get past the login. It Has not let me add money to children’s account since last update. I finally had to go through a web browser to log in and add money..Version: 2.2.4
✓ Keeps freezing and force closingWhat a terrible app. I have spent a ridiculous amount of time trying to set up my daughter’s school lunch account and I am still getting nowhere. It keeps force closing on me, or just plain freezing and not allowing me to do anything. With all the technology out there, and resources for app development, DO BETTER..Version: 2.2.4
✓ TerribleI just recently downloaded this app and immediately I start getting the same issues that I seen in the reviews. There is an error message after I login twice and I can’t even add my own children into the accounts. I don’t know what’s going on I spoke to someone and hopefully they can get it squared away, but this is pretty upsetting and frustrating. I only see a error message after logging twice now it’s just completely frozen..Version: 2.2.4
✓ Needs updatesThere’s tabs on this app that are left blank. You can’t see the menu or the school store items. As I type this message you can’t even see what’s being typed. All I see is the curser moving as I type. Whoever is managing this app needs to get with the program!.Version: 2.2.4
✓ Not an easy site to navigateHard to navigate… the pages don’t load when you press on them and then when you push the return it takes you back to log in..Version: 2.2.4
✓ Doesn’t work as it shouldIt’s frustrating when you can’t access what you need and have to re-enter the same credit card information repeatedly..Version: 2.2.4
✓ Garbage appThe app constantly crashes and doesn’t seem to actually be mobile phone formatted. I’ve requested notifications to be on when my kids use their account and when there is a balance hit, I’ve never gotten them. I have to log in 3-4 times before it actually logs me in and still half the time it opens a browser in Safari. I absolutely hate that I’m forced to use this app by DoDEA and AAFES..Version: 2.2.4
✓ Glitchy - freezes upI hate that our school district uses this app because it is so glitchy. Most of the time it freezes when I log in or none of the buttons will work. You can click on anything. It’s so frustrating because I would love to just upload money onto her account, but a lot of times I just have to send money with my child to school because the app won’t let me add money to her account..Version: 2.2.4
✓ UnresponsiveI can login to my account but can’t click any links. I need to add funds but I restarted my phone and it still won’t work. All I see is my accounts but can’t click anything but the back arrow. Everything else is unresponsive..Version: 2.2.4
✓ Horrible appI have tried so many times to register to this app, and it keeps shutting down. When you click, I agree to the terms, the submit button disappears, and the app closes every time so frustrating..Version: 2.2.4
✓ Can’t do anything and no notificationsThis app seems to get worse each update. I can’t even click on anything in the app after logging in. I also have set for notifications and haven't got one when balance is low. Please fix..Version: 2.2.4
✓ Ridiculous navigationDevelopers! 90% of your users use case is “add money to my child account” and it takes a million clicks to even get to that screen. Today, however, the app is stuck at the login screen with some announcement that cannot be dismissed or closed, no other menus are clickable. What did you do!.Version: 2.2.4
✓ This app is absolutely awful and no school should ever use this.I am truly frightened by the lack of care and polish to the functionality of this app. My school district recently switched to it this year and it has been nothing but trouble. I am wary of even putting my credit card information in this based on how bad the front end is. If any school district board is thinking of using this app please stay away and find something better..Version: 2.2.4
✓ Nothing is working on this appNothing is working on this app after logging in, except the back button, which will take you back to the login page..Version: 2.2.4
✓ DO NOT USE THIS APP!!There is ZERO CUSTOMER SERVICE! Unfortunately, they use overseas help who can’t speak or understand English and who do not give correct information. When you can get someone who says they are a supervisor who speaks English, they are next to useless!! Absolute garbage!!! This company should not be in business the way they operate. They cannot even make simple hangs to the account. DO NOT GIVE THEM OR LOCK IN YOUR CREDIT CARD INFO!!!!!.Version: 2.2.4
✓ Lots of bugsTried to set up a new account multiple times :/ After filling out all the required information the “submit” button does the opposite of what it should do in fading away instead of highlighting itself. When I clicked the faded “submit” button it appears to work & process my info but the app then appears to crash. Using the app is glitchy and not streamlined and it’s interfacing. This app needs some work to work more fluidly & better skins to have it make more sense. Having such clunky interfacing makes me question the safety of my personal information and security of my financial ties. Writing an old fashioned check to the schools for our kids lunch money might be a better option than farting around in this app & questioning the security of my financial information. I can’t help but wonder, if the app is put together this poorly, are the security measures guarding my financial information also haphazardly put together..Version: 2.2.4
🙂 LINQ Connect Positive Reviews
LINQ Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact LINQ Connect.
⛔ LINQ Connect Problems
