Cengage Read App Support

Cengage Read App User Reviews

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Cengage Read Pros

✓ Updated fast customer serviceAs you can see below I was very stressed about not having access to the text on my iPad. Well that was yesterday. I asked and I received. In one day! That is stellar service. If something isn’t right with Cengage reach out to them. Even if you’re cranky and stressed they want to help. And they did! Here begins yesterday’s rant: I purchased the course DIRECTLY FROM CENGAGE for two years with the Cengage and e-text book. I downloaded this useless app signed in only to find NOTHING. NOTHING AT ALL. I can only access my TWO YEAR purchase via Canvas. Which means I CANNOT LOOK AT THE BOOK WHILE DOING MY CANVAS OR CENGAGE WORK! WTAF?!? EPIC FAILURE FOR A COMPANY PROFESSING TO BE LEADERS IN ACADEMIA TO BE THIS FAR BEHIND IN REMOTE LEARNING. YES I AM YELLING, I AM SO IRRITATED WITH CENGAGE!.LOVELAW1018Version: 1.0.2

✓ Let’s me read like any other book!So many negative reviews made me upset that this app may not be a reliable source to use my Cengage A&P course, but after a quick download and use I can say it works properly -AS A BOOK- from going back and forth to exiting out of my book. It would be awesome to continue my progress on my course through the app and allow me to complete activities that would be amazing. Other than that one recommendation I believe the app fulfills its purpose as a book..HtmlpythonVersion: 1.0.5

Cengage Read Cons

✗ App making study even harderThis app is horrible. It constantly glitches out on my phone so I am forced to use on my iPad. My highlighting keeps getting moved for some reason. I’m two chapters into a bio psych book for uni and my highlighting is useless as it has all been moved to different parts of the text. It’s bad enough that you have to pay a fortune for a book that you only get for 5 years, let alone not being able to read and highlight it properly. I won’t be buying a book online with Cengage again. I’ll fork out the $250+ and get a real book next time. So disappointed..Kaitie2023Version: 1.0.4

✗ Horrible appAlmost every time I try to highlight something, the book glitches and sends me to another page. Format and page numbering is set up weird. You don't get a full view of the page unless you zoom out every time you turn to a new page. I like that there is a section where you can view all pages you bookmarked. I've used McGraw Connect in a lot of my other courses and have never had these issues. Hopefully they put some effort into working out the bugs since a lot of teachers use cengage....MiKayla McGuireVersion: 1.0.1

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