2024 TCS London Marathon Negative Reviews

2024 TCS London Marathon App Complaints & User Negative Comments 2024

2024 TCS London Marathon app received 25 complaints, negative comments and reviews by users. Have you ever had a bad experience using 2024 TCS London Marathon? Can you share your negative thoughts about 2024 tcs london marathon?

2024 TCS London Marathon for Negative User Reviews

✓ MapShows the runner near the start or between 2-4 miles in, and at one point an hr into race showed them at finish even b4 the elite runners had finished.Sue BreakwellVersion: 1.1

✓ App did not work still at mile 3 next dayApp did not work. Common theme on the day with everyone. Lucky I had work times and places to where my runner should be. I could also help others to where their runners would be at certain time splits. Would be nice to be able to see the time splits of the runner I was supporting. Had lots of worried friends and family as they thought the runner had to pull out at mile 3.4. Fortunately they made it successfully to the end and everyone had a great time. Fab event sorry about the app.Rob1070Version: 1.1

✓ Map doesn’t workGetting the splits but the map is stuck at mile 1 - useless. I thought TCS were supposed to be technical experts! I wouldn’t trust them with a project..Ian of barnesVersion: 1.1

✓ ShockingThe map tracker stopped at 3 miles & the app updates whenever it likes. I know the person I’m following is through 18 miles & it still showing that they’re only through 15..Arnie66Version: 1.1

✓ Tracking stopped😡Why does the athlete tracking map stop after 4miles on the starting route from Greenwich Park??.FedupwithEurosportVersion: 1.1

✓ Tracking Doesn’t WorkDidn’t even pick up the runner we were trying to track so had to keep guessing and runner had to end up using her phone to tell us! Not ideal when running the LONDON MARATHON! Hope this is rectified for next year!!.Kell0709Version: 1.1

✓ Tracking Stopped workingMap tracking stopped working after mile 3, split updates took ages to process.Grumpiness manVersion: 1.1

✓ TrackingNot happy tracking stuck between mile 3 and mile 4 hasn’t update for ages - my son running is nearly at 21.75m now~ disappointing not showing tracker of him..Tinks3943Version: 1.1

✓ AppallingAwful app. Tracking system terrible. I’m sure this massively affected runners and supporters experience of tracking their friends and family running the marathon. Really poor. Feel so sorry for the runners who would have missed out on support and cheers from people because this app DID NOT FUNCTION!.MB12040000Version: 1.1

✓ Poor AppTracking was not working and after the race I can no longer access me results. This is an important race for a lot of people please do better next time..WoodenwoodyVersion: 1.1

✓ RubbishRubbish app no signal. Can’t even track myself.Pablo0994Version: 1.1

✓ No option to turn on location trackingNot sure how this is going to work when you can’t even turn on location tracking in iPhone settings. Good luck everyone!.MounsorVersion: 1.1

✓ Map tracking isn’t workingMap tracking is stuck - none of the runners I’m following are moving on the map since just after the start, so having to follow their split times to track progress and guess where they are on the course. Deeply frustrating..RetailrebelVersion: 1.1

✓ Map tracking is really behind, barely updatesFollowing participants via the map isn’t great as it rarely updates their position, meaning you could easily miss them running past..MarmkkkkkVersion: 1.1

✓ Tracker stuckUseless. It has my friend stuck at Frances Street for the last half and hour. That’s between miles 3 to 4 and she’s in fact well past mile 7. Thankfully she’s got a beacon tracker. Have deleted and reinstalled the app and it still has her there..Wired weaselVersion: 1.1

✓ London Marathon 2023 - app frozeUtterly useless app which froze at the beginning of the race which meant we had no way of tracking my sister and we missed her run !!! According to the app she is still at the 4k marker when in fact she is at home after completing in 4 hours …..Danet le CobVersion: 1.1

✓ Participant Tracking Map doesn’t workGood for tracking splits of my friend but the map doesn’t work. Even though he has gone through haf distance the map is still showing him between 2 and 3 miles! Hasn’t moved since I opened it the first time. Not a great look when TCS business is as an IT systems integrator!.DazotronVersion: 1.1

✓ AwfulI’m tracking 2 participants and they’ve been stuck at mile 1 for 2 hours. Tried deleting and reinstalling, makes no difference. The split option is working thank goodness..CMLMB3Version: 1.1

✓ Absolutely shockingAll participants on red line stop before mile 4 no tracking info at all very disappointing and no way to find runners.Sam....LondonVersion: 1.1

✓ Tracking is awful… map out of sync with data Not updating If TCS is anything to do with this app I would avoid using them for ANYTHING It’s not hard to make this technology work.VerryMiffedVersion: 1.1

✓ Tracking FreezesTrying to track my mate and the map freezes and isn’t tracking live. Not very good..StockersKnockersVersion: 1.1

✓ No app is better than this app#fail.JmollringVersion: 1.1

✓ Absolutely uselessWas absolutely useless in every way. Congratulations.Totally annoying 999Version: 1.1

✓ Map tracker didn’t workTried to track two friends today. One friend stopped tracking at 1mile and the other at 3 miles. Their distance and splits were accurate but it was impossible to try to be at a point to cheer on the route. The app needs some work for next year..MummyrunningVersion: 1.1

✓ Great idea with poor executionTracker has frozen before runner reached the first mile and can no longer track. Didn’t have this issue last time.Sandersons2021Version: 1.1

2024 TCS London Marathon works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact 2024 TCS London Marathon.