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Ingo Money App - Cash Checks App User Positive Comments 2024
Ingo Money App - Cash Checks app received 21 positive comments and reviews by users. Can you share your positive thoughts about ingo money app - cash checks?
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Ingo Money App - Cash Checks for Positive User Reviews
✓ The woman who helped me Emma was amazing !I just wanted to say that i was really excited to see that there was a way to cash checks through Venmo and the first checked I cashed worked no problem. I has another check from the same place for almost the same amount and I tried like a bunch of times it wouldn’t accept it! So I was totally frustrated. So I called and after and the kind customer service person, Emma; whom I spoke to was very kind, very informative an reassuring.. as I’m a big worrier. She even expedited my situation to find out as soon as possible what would be going on that my check all of a sudden wouldn’t be excepted! I still haven’t received a email or any response yet since the phone call 2 days ago. But i feel confident after my call ur will be handled very soon! And again in my opinion when ur dealing with these types of company’s its a lot about the customer service because you want to know if something goes wrong you can call get through without a problem and have a positive voice in the other ending doing whatever it takes to help you get your problems solved! And hopefully soon i can add to this and say how quickly it was solved.Version: 4.9.5
✓ Really dont read all the negative reviews... this app might work for youOn a lazy saturday morning i awake at a late time to realize that i cant go to the bank or cash my check at walmart due to my id being expired...😒😒 bummer. Started looking for ways to get my money instantly and happened to stumble upon the ingo app. Read the bio, called customer service prior to using the app to clarify that i would get my money in minutes, lady on the phone confirmed yes, never got her name she was helpful though, anyways i follow through with everything the app says and voila! Whattya know, for once in my life something works out, although you have to pay quite a fee (i paid a little over 20$ out of pocket) its nice to know that i was able to get my money fast and easily! This app def does work for some! Five stars for u. Thank you for helping someone in a time of need!!!.Version: 4.9.3
✓ Amazing service!The BEST! I found out about Ingo via my PayPal Business app. I was having difficulties with mobile deposits for business checks and decided to call Ingo directly. Once I explained the issues I was experiencing; the Ingo reps immediately recognized the problem and remedied the situation. The reps I initially spoke with- Chiquita (she actually spoke with me three times in one evening and called me back after one of our calls dropped) and Thomas were not only thorough; but they were fully committed to making sure I received exemplary service, even though I was calling them due to an error via another vendor. After I experienced such great service I downloaded the Ingo app and had to call one more time to make sure I set my account settings correctly and spoke with Kieyara and she also was amazing to work with. As a small business Owner it’s rare to encounter such accommodating customer service and a quality of professionalism that exceeds any normal expectations. Thank you all!.Version: 4.8.8
✓ TRASH DO NOT DOWNLOAD!They say your check is approved but it never actually gets deposited into your account. I wanted the 10 days; nothing. Called them today and the women I was speaking with told me they are unable to approve it. I don’t even know if this check is even valid to take too a bank now. It’s truly upsetting that a “professional” business like this, acts so unprofessional. Fix your system then maybe all your views won’t be negative. If you ask me, stick to the bank or your local check cashing place. They don’t know how to conduct business with someone else’s money. Not to mention the customer service was sooooo bad! I asked for the woman’s supervisors name so I could report it; she tells me she has many and she can’t do that.....bruh what? Fam let me tell you, just don’t waste your time with this trash system..Version: 4.9.2
✓ If you have PayPal, you NEED this app!After spending half a day trying to use the cash a check feature through the PayPal app, and it just spinning and spinning (the infinite loop of death, going one time for 30 minutes until I manually canceled it). I did some research about known issues with this particular feature of the app. This is where I learned Ingo is their 3rd party vendor for this service. I found them in the App Store and what PayPal couldn’t get done for me in approximately 13 hours of on and off attempts (honestly in that time frame, I tried no less than a dozen times to just open the check cash feature in PayPal) the Ingo app took TOTAL 8 minutes and that includes my registration for the site, validating my email and the actual check review itself. It’s a straightforward app, clean, clear and well built. You know what you’re doing at all times. Very Happy..Version: 4.9.1
✓ The App where CASH is at!!!Are used to just have my checks cashed with the cash card app but it was taking too much time even after two years of doing it and they knew I was a steady customer with the same check every two weeks. Never a problem here. Have used it five or six times for instant cash and never a problem. Sure I pay for the convenience but we all do that for just about everything in our daily lives. And the fee is reasonable. I do think they need a raffle for a winning lotto ticket once in a while. That way I put them in my will otherwise they get five stars..Version: 4.9.5
✓ Awesome appJust wanted to say this app is beyond awesome, used it for my first time today and honestly I was a bit scared.. I got my check but it was dated for tomorrow, not sure why they give us checks early but then date them for a certain day. I went to Kroger to cash it but the lady wouldn’t allow me to because of the date. I completely forgot I had this app, I’ve been scared to use it and wasn’t sure how “instant” I’d get my money. Figured what did I have to lose and tried it out and it blew my expectations out of the water! I was able to link my cashapp card and have the money sent right to my car for a small fee! I was super stoked to see my check was approved all they needed me to do was “void” the check and send a picture, after that my phone buzzed and the money was deposited! Thanks a lot guys.Version: 4.9.8
✓ Great Customer Service!!!I was having challenges cashing a check (took me SEVERAL days and over 6 hours holding time working through the processes and receiving misinformation. I was almost ready to give up. Then I called on today5/18 and spoke to Rhonda. With compassion and great professionalism, she heard my concerns, stayed with me, and worked above and beyond to not only put my uneasiness at rest, but to also make sure I could cash my check. Working with Rhonda was the best experience I had with Ingo. During a time when customer service can often times be hit or miss, I’m so thankful there are Rhonda’s in the field to help people like me. Rhonda, if you see this:Thank you & God bless you..Version: 4.9.2
✓ Great service, service fee a little highSince I don't have an actual bank and i use Chime for my debit /savings cashing a check is impossible without having direct deposit. This app comes in handy because it can cash anything from personal checks to ones from your job....the only downside is in order to get your money instantly its a $5 fee, wish it was a percentage instead of a flat $5....if I'm cashing a $10 check (not a lot, but an example) it would only be $5 after the fee, unless u want to wait 10 days to get your money without a service fee......only thing I suggest is to lower the service fee or do a percentage instead.....other than that this app rocks especially if u don't want to drive to the bank or you want your money instantly on your card!.Version: 4.8.6
✓ Scared at first but amazed it worked!I have never wrote a review of a app but i got my money so im ecstatic. I had got paid an echeck from my employer so i had to print out the check. Man…why did i do that. Everywhere i took the check no one would cash it because they thought it was a fraudulent check. They wouldn’t even verify the funds because that’s all they had to do was call the bank. But because the check was printed on regular print paper(mind you is the only way you can print echecks),and on top of that my city dosent have that bank(Chase) that is written on the check, they wouldn’t even call to verify the funds and the check. I just looked it funny a piece of paper. Even my own bank wouldn’t let me mobile upload it. I checked everywhere until PayPal said that I could mobile uploaded check to my account. But since I see that they go through Ingo, I just decided to skip past PayPal and deal directly with Ingo. So I downloaded the app uploaded my check. They verified my check in minutes. And approved my funds and sent the payment directly to my debit card. I was just waiting to get rejected or expect to go through some long verification process, but none of that happened. I know nobody uses checks anymore but thank god for Ingo to handle that. My only caveat is that the fees are kind of harsh and the customer service is it that great(long wait times) but i dont care because I have my money in less than 10 minutes..Version: 4.9.8
✓ Works almost perfectly !I have Been using this app for almost 7 years now if not longer, I believe that I’ve had maybe two checks declined in that seven years and any other time I’ve had issues I was able to get in touch with someone from support…. an actual live person at that. They have always been super nice and we’re always able to help me. Like most apps of this nature, they do charge a small… to not so small fee, depending on the type of check. Even that fee, though tends to be cheaper than what other apps are offering through their check cashing platforms..Version: 4.9.8
✓ Any problems addressed so fast!These guys are awesome! There are times when a check is rejected and I don’t understand why, but overall this is an excellent service for folks like me. I had a problem twice, both times they were VERY accomodating. That is more than I can say for Chime, a neobank that has gotten ridiculous for rejecting all kinds of checks, 4 in a row was enough for me. Ingo is a LIFESAVER if you have these problems. Yes there is a fee, but let me tell you, if you do not have an account with the bank the check given to you is drawn off of, they charge you MORE than Ingo does to cash their OWN check! It’s robbery and thats all to it! Truist bank is the worst at $8 no matter how small it is. Use Ingo, the small fee is nothing compared to having your money in your account to pay your bills on time and avoid late fees on car notes, CC’s and more..Version: 4.9.8
✓ Fast money less than 5 minutesCapital one closed down my account and sent me this check since I don’t have a bank I was not able to cash the check and thought it would be inconvenient to go to an actual check cashing place because of the amount so I went to the play store and typed in cash check into op-ed up I read the reviews then signed up linked my green dot card took a picture of the front of the check then signed and snapped picture of the back then it said congratulations the check was approved then I had to write void and take another picture that way u don’t try to cash it twice then they sent the money it was there in my greendot account instantly thank you so much Ingo..Version: 4.9.8
✓ AMAZING!!I LOVEE I found this app it’s so convenient, fast and jus amazing I love I don’t have to go to the bank or a store cash my check it’s easy simple an fast it walks you through a few simple steps just take a few pictures an bam !! Ur checks avail right away !! It charges a fee which all depends on the amount of the check..for example sometimes I’ve been charged $5 sometimes $7/8 ..that’s the only down fall is I have to pay a fee for my own check an doing it through an app but w.e it’s still convenient an fast an it loads right to w.e card or acct you choose instantly no issue..if you don’t want to pay the fee you also have the option of wtg 10 days for it to be avail for free..Version: 4.9.2
✓ Love itThis is a wonderful app. I love that I can cash any checks I receive from anywhere, may it be at home, the grocery store, or even on the road traveling. It’s quick, accurate, and very simple to use. I haven’t had not one problem with it yet. The only reason I give it 4 stars instead of 5 is because (this was the only downfall), when you first sign up, the verify your identity process is super slow, or at least it was for me, it took about a week and a half to two weeks from the time I created the account until the day I finally got verified. Also it denied my husband because it couldn’t verify his identity, but his id dead on matches all his info... 🤦🏼♀️🤷🏼♂️. Anyways other then that it is a fantastic app and I absolutely love it!!.Version: 4.9.2
✓ Exceptional serviceI had an issue with how I voided my check. Rhonda helped me through the chat option on the website. It was completely my fault that the check was not accepted. I was in a state of panic. Rhonda resolved my issue quickly and with patience. This could have been very difficult for me to resolve and required a stop payment on the check and for it to be reissued. I greatly appreciate that Rhonda worked to resolve the issue immediately. I am very grateful. I would recommend this service to anyone. I will not hesitate to continue using it. Good customer service is hard to come by. Dealing with me in my panicked state was not fun, I am sure. I learned a very valuable lesson, it is possible to over void your check, I do not recommend using a sharpie. I have piece of mind and I am not stressed anymore..Version: 4.9.1
✓ Mobile Check Cashing in Minutes!The application does what it says it does, which is, the same type of in person instant check cashing services, but all from your mobile device! I have been utilizing INGO’s mobile check cashing services for about six months now without any issues. I’m very impressed to say the least. They provide a much better user experience than my Bank of America as far as mobile deposits are concerned; I refuse to use BOA for any mobile deposits and stick with INGO for their fast and reliable service. I just wish that their promo codes would work a bit better. I haven’t been able to use one yet, but that’s not a deal-breaker by any means…thank you INGO for the ease and quickness of use..Version: 4.9.6
✓ Solved problemI had recently posted a critical review, and now I cannot got back and delete it. They ended up solving the issue and making it right again and I feel bad for leaving that review. I panicked cause I couldn’t get ahold anyone and it’s money we are talking about, so I’m order to get attention to solve my issue I left a harsh review. There was a system error and after they accepted my check and I wrote void on it the money couldn’t transfer into PayPal cause of system issue and I panicked cause the check had void wrote on it. Within 72 hours the money was in account and they did come around and reached out to me and fixed the tech glitch. They aren’t that bad. They fix there malfunctions and made it right..Version: 4.9.5
✓ Customer ServiceI have had this app for a few years, never had any issues until now, which was my mistake (not updating my expiration date - duhhhh) so I sent emails here and there with minor resolution and then was asked to call in their most recent email to me, and boy was I lucky because I spoke with a lovely young lady named Rhonda and she immediately fixed my issue!!! Less than 10 minutes and my 2 checks were released in addition to her letting me know what the issue was (again, my doing:)). Now let me tell you, me and CS normally dont get along but this lady Rhonda was very professional, super attentive, and got her tech team to fix my issues immediately! It was a great experience overall. If you are looking for a great money app, that comes with great tech service and AMAZING CUSTOMER SERVICE (shout out to Rhonda!) then choose Ingo Money App!!!.Version: 4.8.7
✓ Lost DepositAnother bank lost my check deposit and put it in another persons account. Said bank keeps giving me the run around and keeps telling me to call Ingo money. I spoke with Dy’Keithia and she cleared everything up stating that their support in this process has been fulfilled. They located the money and confirmed it and now it is on my bank to make things right. She was exceptional and her confidence was very calming and reassuring. I wanted to make sure she gets the recognition she deserves. She is amazing! More reps need to be like her. I felt like she actually cared and wanted to help me figure this out. She was genuine and helpful and went above and beyond to get me the assistance and information I needed in an articulate manner..Version: 4.9.8
✓ The Ingo check cashing app is GREATI’ve been using this app to cash the few checks I do get a year that come In paper form I’ve never had 1 ounce of a issue at all depositing the money I get on the check at all every place is going to have some kind of fee in order to use there services and cash a check which the 5$ isn’t to big of a deal only thing id say is if the check total comes to 60$ or less after the deposit fee of 5$ maybe make the checks under 50$ cost only 2.50$ or somthing and 5$ is suitable for any check worth over 50$ to cash just a suggestion it’s no knock on there great services first or 2nd time I used my iPhone to cash a check since I’ve had it and everything’s been easy as 1,2,3, thanks Ingo for the ease of cashing the checks I occasionally receive I’ve recommended using this app to quite a few people and they all too have been very satisfied with the simplicity of usage it is and the quick amount of time as well thanks again.Version: 4.9.6
😕 Ingo Money App - Cash Checks Negative Reviews
