- 36.0LEGITIMACY SCORE
- 39.0SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Micromedex Drug Reference App Complaints & User Negative Comments 2024
Micromedex Drug Reference app received 61 complaints, negative comments and reviews by users. Have you ever had a bad experience using Micromedex Drug Reference? Can you share your negative thoughts about micromedex drug reference?
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Micromedex Drug Reference for Negative User Reviews
✓ UpdateEvery time it ask for an update it defaults to one medication and you cannot view the other content. You have to delete the app and redownload the app. Its pretty annoying..Version: 1.80.0
✓ Crashes in iOS 8.1, still!!!!Crashes immediately on startup on iOS 8.1! I use this app a lot in my practice AND I'm still paying for a subscription. Please fix this to support the new iOS. Unacceptable that you do not maintain it for paying customers..Version: 1.66.0
✓ Worthless!!Frequently requires password and once I am able to access the drug list I cannot view any information. Outrageous!.Version: 1.79.4
✓ Neee an update with the new iOSThis app has been my go to app so far along with Lexicomp. A major flaw with this app is that they haven’t updated the app with the new iOS and the new iPhone X compatibility. It is really annoying to be stuck at the older app. The developers need to update the app and make it more compatible and viewer friendly. I have a paid version for this app and I believe I am not asking for too much..Version: 1.79.3
✓ Disappointing updateAs a 2nd year pharmacy student this app was great for me, especially if I came across an unknown drug on placement, I could quickly find it without having to leaf through the BNF. Then it crashed, I reinstalled it and it asks for a seemingly unobtainable password and has a message about the products no longer being available for purchase outside of the US and Canada. Thoroughly disappointed, used to be a 5 star app that I used all the time, hope it changes back in the future..Version: 1.52.0
✓ Does not work; won't save password!This app used to work fine and just require you to re-enter your mobile facility password infrequently but apparently an update has created a bug where it is CONSTANTLY requiring me to reenter the password. It is massively annoying when I am trying to work. I consider this bug to have rendered this app virtually nonfunctional. They need to fix ASAP before everyone deletes it. I have an iPhone 5s if that matters..Version: 1.77.0
✓ Update issuesThis is still my go-to app from a content perspective, but now every time it updates, the app is stuck on the previous drug I had searched for. It requires me to delete & redownload the app after each update, which is so frustrating when I’m trying to look up drug info on the fly..Version: 1.80.0
✓ TerribleI hate this app. It never works. You’ll click on one drug and it just never shows up. Don’t download!.Version: 1.80.1
✓ CrashesPiece of Junk app.Version: 1.79.3
✓ TrashGarbage.Version: 1.54.0
✓ Doesn't work anymore!Crashes immediately. Used to use this all of the time, now I cannot. So frustrating!!.Version: 1.66.0
✓ Crashes after every re-downloadI have re-downloaded this app four times and entered my password each time. Very tedious and annoying especially when at a rotation. It works for the first couple times you use it, but then he keeps crashing again and again and again. Need this app for school and clinicals. Will have to suggest to my university to use a better app..Version: 1.63.0
✓ Garbage.I have an institutional license and password to use this app. However, I am required to enter the password every time I open the app. In addition if the app requires me to update every time I turn it on in order to use it, which takes no less than 20 minutes every time (sometimes several times per day). The app is slow and buggy, crashes constantly, and makes you wonder if the makers have any pride in their work at all. VERY POOR CRAFTSMANSHIP. if I could give zero stars I would..Version: 1.77.0
✓ CRASHThis used to be an absolute lifesaver everyday for me at work. Now all it does it crash! Before would have given 5 stars.... Now I give it zero. Please fix so it will work properly!.Version: 1.63.0
✓ Does not work with “dark screen” iPhone updateThis app does not work with the new iPhone update. The brightness of my iPhone hurts my eyes so I chose the dark settings with the new iPhone update and literally all of the words on neofax are black. You can’t even read them at all. The only way that you can read what is under the title is by clicking a black row to see which medication it is. So this is really not helpful when I need to see a quick medication dose at work.Version: 1.80.4
✓ Require password!!Does not work!.Version: 1.57.0
✓ The app is not working!This app used to be a great app!.Version: 1.52.0
✓ Wifi requirement update is pointlessI am very displeased with the wifi requirement basically to operate the app! It really defeats the purpose of having an app on the go when you may not have wifi/internet connection at all, even though the prompt says you should be able to access old content. You should fix this if you don't want the majority of your customers flocking away from your app..Version: 1.76.0
✓ Could be greatCurrent version crashes all the time in iOS 8. An update would be fantastic thanks.Version: 1.63.0
✓ Such a shameI had it before, then it crashed and I reinstalled it, now it says u need password from the website, but there's no such thing in the website! I loved it before and used it for my mom's medicines, ok now I delete it what can I say.Version: 1.52.0
✓ Amazing app but it crashes now.Since ios8 the app crashes on launch. Needs to be updated..Version: 1.62.0
✓ Can’t use itI cannot use it because the password on the website provided through my institution is said to be expired..Version: 1.79.4
✓ Ripped off, disappointed!!!No Ryan it is not that we "seemingly don't understand," we understand exactly what has happened. I think it is you who seemingly does not understand. We have been using this app for years. Now we were asked to "update" our app, to then lose the app and now have to subscribe to it. That is very disappointing!! We can rate and review as we choose. Disappointing as customers for years now we now have to pay for "essentials" and yearly as well! As a student I do not have a subscription yet and do not want to pay for "essentials." Very unfortunate. Very disappointed in customer service. There are other medication apps..Version: 1.57.0
✓ Used to be great, will never work now.The content of this app is fantastic, concise, and well organized. Three years ago I would have rated it 5/5 stars without hesitation. This app helped me immensely through nursing school and in my first months of work as a nurse it was a life-saver as my facility did not have internet and I passed a lot of medications. Now; however, it will almost never function and on the very rare occasion that it does it takes at least five minutes on my part to get it functioning, at which point I might as well have researched the internet. I never use this app now. I got on today in hopes it might work and spent the past five minutes trying to update the app or re-enter my password. I used to recommend it to everyone but now I never would. I can't even use it..Version: 1.64.0
✓ Keeps requesting passwordThis review will echo many before it, but it doesn't seem that the message is getting through to the developers. I work for an institution that gives us a password to use with this app. I enter this password and gain access, but then every few days I am again asked for my password. The purpose of this app is quick reference. I should only have to enter a password once. Because I don't memorize this password or have the time to enter it each time even if I did remember it, the app is unusable. This means my institution is paying for something that they are not getting. This problem has been present for over a year. This tells me that customer service at Micromedex is lacking. It's too bad too because this was a great app when it worked. I now go elsewhere for drug information, recommend others do the same, and have passed this information on to the administration at my institution..Version: 1.70.0
✓ Doesn’t workThe only thing you can really do on here is search for drugs. You can search for them but you can’t click on them. None of the links work they just highlight then nothing happens. It gives the option to search by class but then there are no drugs listed under any of the classes. Plus no interaction checker! This app is worthless. It literally only gives names of drugs. Such a shame as the website is terribly useful. It would have been wonderful to have that translated into app form for quick reference..Version: 1.80.0
✓ UnusableLiterally will not open. Yeah, super useful..Version: 1.80.0
✓ Won't openUnable to open the app unless I'm in a WiFi area even though it says I should be. The retry button does nothing. Fix this immediately please.Version: 1.76.0
✓ App Keeps CrashingThis app keeps crashing. I can’t even open it..Version: 1.79.3
✓ Totally brokenThis used to be a useful app, but no more. I’ve had to reinstall numerous times, now it refuses to work or accept the password given to me. Don’t waste your time or money on this piece of crap..Version: 1.80.0
✓ Really bad user interfaceIt’s amazing how they redesign the app logo but not the actual app. The UI looks like it was made for the first gen Iphone. It’s time to upgrade it to a newer design..Version: 1.79.4
✓ Please update the softwareThis app would be a five-star app if they would update the version compatible to the latest iOS or at least compatible to iPhone 5... I have to go through typing in the password every time I open the app, and I don't even know why it has to update for 15mins every time I open the app, because nothing seems changed after that "update". Also, I have an iPhone 6 Plus and the screen size doesn't seem to be compatible with this app either. Please please please fix these issues. It would be SO amazing as so many other people are anticipating for the same issues to be resolved too..Version: 1.77.0
✓ Optimize for X10Plz Optimize this app on iPhone X.Version: 1.79.4
✓ Not working now :-/Used to be a really handy app but now wont let me use it- tells me to update which I have done and now says I have to enter the password my employer gave me. Seems they are heading in the way of MIMS where you can only access by parting with cash- disappointing end for what used to be a useful app for nurses..Version: 1.52.0
✓ It OK if was not for their expiration crapThe only reason I have to use this is because I don't have access to the lexicomp app through work anymore... This app expires every couple of month, I would be trying to consult a patient, I open it and it says expired !!! Absolute crap!! Same thing happens with peds, neofax, IV comparability .. I have to enter a new password every 2 months.. Makes the app a huge inconvenience !!!.Version: 1.62.0
✓ Finally how to get around with updatesThank to some of the users here. The way to get rid of that annoying updates and wifi required for using this app is to uninstall and then reinstall. It will ask you to enter the password again but now I can finally use this app again!.Version: 1.76.0
✓ Fix Drug Class searchBeen using this app for years. One of the more useful features has been to search by drug or by drug class. With recent updates the drug class search is gone. Fix this please..Version: 1.80.3
✓ Stopped workingI had been using this app for years until recently it just stopped downloading content. Tried reinstalling, still doesn’t work..Version: 1.80.4
✓ Lexi Is A Better OptionIf you search a drug, suspend the application, then reload it at a later time and do a search for a new drug it will load in information from the previous session despite it not matching the same drug. I was informed to fix this I must delete the app and then reinstall but I’ve already had to do that once before to fix an issue with it constantly asking me to enter my password each time. I really don’t prefer micromedex already for drug info but I find this issue to be rather unsafe..Version: 1.80.0
✓ Continuous updates and wifi requirement renders app uselessEvery time the app is opened it attempts to update the content regardless of previously been open seconds prior. This updating takes approx 30-60 seconds. It also requires the user to be connected to wifi. If no wifi connection is available the app does not even open. This app used to be an excellent resource. But with these barriers to access the resource has made this app useless.Version: 1.76.0
✓ ShamefulThe previous version was one of the easiest and most comprehensive medical apps to use. Now it is one of the most complicated with this update and a requirement to sign up. I used to rave about the previous product; I will not use the current app as it is. I would have been willing to pay a onetime fee for its use but I will not pay a subscription. It is a shame to lose this app but there are a lot if other apps that are just as good..Version: 1.57.0
✓ Gone to SubscriptionThis app has been great for years but now it require payment so there are better apps elsewhere.Version: 1.54.0
✓ Refuse to subscribe & teach a lesson re:GREEDI refuse to subscribe based on principle, not cost. The person at Truven that proposed and those that approved this new revenue stream have managed to destroy your customer satisfaction. I wanted an app that didn't require any sort of internet access (ever after the initial download) - if I did, I would have just used Google to get the drug info. I am a nurse and a healthcare IT clinical consultant that USED to recommend Micromedex to all my clients; all of which are hospitals, health systems, and university medical centers. Congratulations, I have already found your replacement. I hope everyone teaches Truven a lesson about greed. Truven is forcing everyone into a subscription fee for their apps. So I am discontinuing use of all of their apps. I will NEVER recommend a Truven app to my clients again. They pay health institution rates which are much higher than $2.99/yr, but Truven did such a horrible job of implementing the new fee structure for individuals, that I no longer trust their customer service skills. I would hate for one of my clients to experience something similar for their institution fees..Version: 1.57.0
✓ Unrelenting updatesApp is very frustrating because you can never actually use it when you need to. The moment it opens it forces an update, which can take forever on poor internet connections. I end up having to google most of my drug questions because I don’t have time to wait. Updates should be done in the background or regularly through the App Store. As well, it shouldn’t be necessary to enter the subscription code after every internal update - that’s more wasted time..Version: 1.79.0
✓ Seriously?One of the biggest drug information databases... owned by IBM... and yet the app is a complete joke. What was this made for? An iPhone 3GS? Please update for current hardware and operating system standards..Version: 1.79.4
✓ Crashes under iOS 8Iike others mentioned. And, a big pain to enter a new password every couple of months (I have to login to my institution then go to micromedex website look up the password there then enter it in the app. Doing it on iPhone is frustrating and defeats the purpose of a "quick" access). There is no advanced notice of when the app may require you to renew the password - of course it happens at the worst possible moment..Version: 1.62.0
✓ Used to be great, but now not so muchI used to use this app all the time but recently it requires a password every time you open the app. I don’t have time to search for passwords when I’m on the floor..Version: 1.79.4
✓ Password issuesGreat app when the password isn’t “expired” every 10 seconds.Version: 1.80.1
✓ Still crashing. Please help.This app used to work flawlessly. Now that ios8 is here it crashes all the time. It only stays open for half a second then crash. I have updated to ios8.0.2 and have redownloaded the app about 5000 times. Not sure what the problem is but I would really like for it to be fixed. I would pay for the paid app but looks like it is having the same issues as well..Version: 1.63.0
✓ Needs rethinkingAre used to love to use this with my medical students and residents because it had no commercial sponsorship unlike the other products such as epocrates. Now it is user unfriendly, awkward and difficult to get medical students and residents to use. Not sure what happened but most certainly needs to be re-thought..Version: 1.79.4
✓ Password issuesI used to love this app (and other Micromedex apps) but now it is requiring I enter the password every single time I open the app. And the passwords aren’t self set and are always a weird combo of letters and numbers that I won’t possibly be able to memorize. This is paid for by my employer and it was annoying enough when my password randomly would expire but now, it’s rendering this app nearly useless. In the ED... I don’t have time to look up passwords on the computer to look up a drug or IV compatibility. This needs fixed..Version: 1.79.3
✓ Can’t use. Only goes to NaproxenHave not been able to get information on any medication. Everything brings up Naproxen..Version: 1.79.3
✓ Will not openApp just crashes Cannot open or use it.Version: 1.80.1
✓ Useless with new updateThe most recent version updates the entire content every time you open the app. This takes at least a minute or two and makes the app useless for my work. If you do not have wifi, it will not open at all, although it tells you in a pop-up that you can open without updating. There is no mechanism to do this, only a "retry" button for the update. Will no longer be able to use this app..Version: 1.76.0
✓ Possible error caused by retained cacheIf the App is not closed, the cache is not cleared even when an update is imported. This results in prior drug info displaying even when selecting a new drug in the search. If not careful in noting that the new search info did not pull up, this can lead to dosing or other errors. The App should clear its cache with each new search or update to prevent errors..Version: 1.80.1
✓ Useless!!I rarely ever write review but this new app is such a piece of junk that I felt compelled to. Not sure why they felt the need to change a great clinical tool to a wasted space on my phone. This was not just an update. This was the destruction of something useful and the replacement of said useful tool with total crap. Stop being greedy Truven. Because of your subscription requirement your total screw up on this, not only will I delete this app, but I will not be using any of your apps and I will steer everyone, including my institution, away from your products..Version: 1.57.0
✓ Lost appHi, I lost my app after new update..Version: 1.80.1
✓ Has a bug for such a long timeWhen I try to search a drug, it keeps pulling the drug from my previous search. Now this has been going on for such a long time that it has become unusable..Version: 1.80.0
✓ When will this program get fixed?It went from asking me for my password every time I launched it to only once a week, and now with the latest updated version it not only crashes half of the time it is back to asking for my ("once a year" as it says in program) entering of my password almost every time I boot it up. What good is the program for on the job use, if we have to run back to our offices, turn on the computer just so we can log onto the network to get the password that most institutions don't want you to write down after they spent money on it? Excuse me patient in pain while I run two floors down so I can check that this drug is safe for you..Version: 1.58.0
✓ Won't open without wifi!!!!This is a great app if you can open it. The latest update has made this app useless. Please fix it so it can work without wifi. I will do my updates when at home. Thanks..Version: 1.76.0
✓ Disaster of an update. Apparent FIX.Like the others have stated, the app wants to update at each launch and requires Wi-Fi to run. The work-around is to uninstall it or put up with it until fixed. There is e-pocrates. *Update* In all fairness, there appears to be a fix for the constant updating at each launch. After uninstalling, I found that rather than blowing it off, that reinstalling the app and reentering the password fixed the problem, at least so far. Check the expiration date of the content. It may have expired too. I have increased the rating to three stars..Version: 1.76.0
🙂 Micromedex Drug Reference Positive Reviews
Micromedex Drug Reference works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Micromedex Drug Reference.
⛔ Micromedex Drug Reference Problems
