- 89.6LEGITIMACY SCORE
- 92.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Exxon Mobil Rewards+ App User Positive Comments 2024
Exxon Mobil Rewards+ app received 16 positive comments and reviews by users. Can you share your positive thoughts about exxon mobil rewards+?
Please wait! Exxon Mobil Rewards+ Facebook comments loading...
Exxon Mobil Rewards+ for Positive User Reviews
✓ Great update miss old functionality.First off this app is great and I have almost removed my physical Exxon Card from my wallet. There are still a few stations that I have used recently that the app has failed to authorize the pump but the attendant said their new payment system does not work with Speedpass or credit cards at the diesel pumps yet, so it is not the apps fault. It has only been two weeks since I have been able to use the convenience of pay at the pump, hopefully they will get it together soon or I will start looking for another Exxon station to frequent. One short coming in my opinion is the loss of sharing purchases from within the app. I may be in the minority but it was a great convenience to be able to send my companies Human Resources admin an email with my vehicle mileage and vehicle number without having to leave the app and going to my email client and sending it from there. In conclusion I would like to share a quick story. I was able baffle the attendant at an Exxon station one day by authorizing the diesel pump with out having to go in to get it manually authorized since pay at the pump is still an anomaly at some Exxon Mobil diesel pumps. I bet he is still scratching his head..Version: 5.1
✓ Takes the car filling experience to a whole new levelLove this app! No need to even touch the screens on the pump. Keep track of receipts right there. It takes gas stations to a whole new level. The only thing I don’t get is that here on the App Store it shows support for Apple Wallet, meaning the ability to add some sort of pass to your wallet (separate the Apple Pay.) I don’t know what that could possibly be for, I don’t see an “Add to Wallet” option anywhere in the app. Anyways, I love how it automatically knows which station you’re at. It could not be simpler. I always thought that having Apple Pay + NFC at the pump would inevitably be a better but the fact that this app actually replaces the regular list of options and prompts normally found on the out dated screens on the pump takes the car filling experience to a whole new level. Just pull it out of your pocket or pull it up on your watch, select your pump number, scan for Apple Pay and you’re done. It’s that simple. I have no regrets with this service. If they ever add NFC Apple Pay to the pumps I will strongly consider continuing to use this app still. Thank you!.Version: 4.11.1
✓ Cannot add vehicle to profileKind of annoyed at this app right now. I am trying to add my car to my profile and the page just keeps loading. The load box appears and then disappears without the drop menu coming up. I have deleted the app several times and restarted my phone to try to fix the problem nothing seems to work. I can only think this may be a problem with the edmunds site since I can’t get it to work with all these fixes. And I can’t do it online because the website seems to have been abandoned and I can’t log in even though I have no problem logging into the app. I hope this can be fixed. This app seemed to have been working perfectly and now this problem. Update: Now I managed to add my car to the account I go to use the app at a Mobil and it now doesn’t work. I get a message saying “issue with account. Call customer service.” I am done with this app. Its not working out for me and will be sticking to my old faithful GasBuddy and BPme apps instead. Will be deleting this along with my speedpass account..Version: 4.11.2
✓ New interface is a step backwardsThe old way of picking the pump number was a delight - it popped up and let you swipe to the number and hit a confirmation button. It’s only setting of 4 that you typically have to change during a transaction. Now to select the pump you have to click into a form field (and not the first one), which doesn’t have a distinctive focus state, so you’re not entirely sure that you’ve clicked into it, then wait for it to bring up a full alphanumeric keyboard to type in the number of the pump and then hit enter. A two-click, one-handed operation has now been turned into a multi-step, multi-click one. And this is the task that is the most important to the user..Version: 6.1.0
✓ App just stopped signing inUpdate: it’s working again! Thanks for listening to the feedback. I really do love the app and it is easy to get fuel and use discounts that accrue by simply tapping the button to use points. Original review: This app used to work well, but about a month ago it began giving The error message “oops! Something happened!“ Seems like a silly and nondescript error, and it happens every time I attempt to log in using the app. Before this, the app seemed to work well and it may simply be associated with iOS 14. I’m still able to login on their website, but not the app. Before this, it was a pretty good app allowing me to occasionally get a couple of dollars off my gas as I built up points. I also like that it excepted Apple Pay through the app, minimizing the locations my credit card information is stored..Version: 5.11
✓ Horrible new app, impossible to merge acvountsI'd give this app zero stars is I could because it is utterly useless to ne. I can't log in. Basically, I used the password reset, and I got an email with a temporary password. So far, so good, I entered the temporary password, and it worked to get me to a screen that said my email is associated with an Exxon Mobile Rewards account and that I needed to enter my Exxon Mobile Rewards password. If course, I don't have it. That's the reason I tried to reset my password in the first place! So I hit the "forgot password" link on the new screen. It asked me for my email, but when I entered it the app kept saying that it was an invalid email. So basically there's no way to reset my password and get back into the app. This app is more trouble than it's worth, and I'm just going to delete the app from my phone..Version: 5.0.1
✓ BAD updateI have used this app for a very long time and it was great. After this last update, it logged me out and then would not sync my rewards card with the app login. It was on a vicious loop of logging into the app then asking for my rewards password and telling me the password was invalid. When I clicked “forgot password” it gave me a temp one and I logged into the app but again looped back to syncing with the rewards card and telling me the password was wrong. I had to literally change my email on the website to a different old email in order to be allowed to log in, and it finally took. I’m not sure why this update would make this so complicated nor why it did not sync my previous credentials in the first place. Very frustrating and honestly when this happened at the pump and I did not have my physical card, I went elsewhere..Version: 5.0.1
✓ Speedpass & Plenti are a perfect match!I downloaded the speed pass last night, super quick and easy to set up, it synced with my applepay and I was able to add another card easily, I added my Plenti account also. I watched the video (super quick) on how to pay at the pump and apply Plenti points to my purchase. I tried it out tonight, I got to the pump, the app was open and I was recognized right away, I picked my pump # on the app and selected how many points to use towards my gas and that was it! Pumped my gas and got a receipt! I'm normally a 711 fan, but the easy use of this app and purchasing gas has made me switch to the Exxon family! Plus if you think about it, no one can take your card number, watch you put in your pin, you don't need to bring your card and no more touching the keypad (cause I'm sure everyone before you has washed their hands prior to using) ❤️❤️.Version: 4.6
✓ FANTASTIC APP TO PREVENT FRAUDI love this app. Six months ago, I went to a Mobil gas station in Orange County, California (Westminster to be specific) and became a victim of fraud the moment I swiped my credit card. It wasn’t a big deal for me because I notified my bank and they immediately deactivated that card and canceled the transaction. With this app, Exxon is taking an excellent big step towards the future where payments will be completely digitalized via mobil phones. I love this app so much because it incorporated Apple Pay. My only complaint is that Exxon Mobil corporate needs to tell all of its franchises within the Orange County area to upgrade their gas pumps. Other than that, very good app and 100% satisfied..Version: 4.7
✓ Latest update issueI can’t get my existing information in to the new updated app. version. It tells me there is an existing account with my entry information which is correct have been using for years but does not allow me to engage the associated member into this updated version. If I try all over like first time registration then it tells me there is an existing account and associated with a membership number so how can I combine my existing membership information after login in to the new application platform. Asking for phone number and pin two times then says it is already associated with an account and does not let me combine them again to use the updated application. There is definitely something needs to be done and now whole application became useless..Version: 5.0
✓ Very, very convenient when working.I love pulling up to pump, staying in the warm car without having to fumble with my payment method outside or keying in Plenti card, then jumping out and pumping. No longer run the risk of dropping/misplacing my credit card at the station. The app makes it convenient to track your gas purchases. Though it hasn’t happened in the past few weeks, usually the pump would not work when you squeeze after the app says authorized. Was Also getting error messages on the app. Then my Keychain Plenti card wouldn’t work at pump or inside at register and would have to call Plenti to reimburse my points. They are usually excellent when you call except once recently when the girl kept repeating that she’s crediting my points as a “one time courtesy” when the need to call in for points happens on a regular basis. On a whole based on convenience I do recommend the app..Version: 4.9
✓ Love this app 😳Hope this finds you well and healthy? This is a awesome app I have been using this app for quite a while now and I love it you all it a great job on this app. however lately it is not working at all I pull up to the gas station I open up the app and it will not open up I go home I open up the app and it opens up like nothing wrong with it and functions just fine The first time I thought oh my Internet was not on I checked it, my phone was functioning fine the first & second time brought up a display screen something went wrong not sure what to think about it right now lol 😆.Version: 5.15
✓ Convenient w/Apple PayI downloaded the App to give it a try because I always try to refuel my vehicle at a local Mobil station that has been remodeled, is clean, and convenient to my home or work. I didn’t love the idea of loading my credit card to the App to pay for the fuel but I do like using the Apple Pay feature to pay for fuel. I use my a credit card that credits me 5% cash back on fuel purchases so that’s a bonus. The App always works and I honestly feel that the transaction is a little safer than swiping my card at the pump. I do everything on the App right inside my car then get out and the pumps are ready to use. My wife and daughter also really like this App and use it every time. I used it on a cross country 1,400 mile drive and it worked every time at the Mobil stations..Version: 4.9
✓ Bye-bye Good Speed Pass Hello App Better...Learning my Speed Pass technology had been replaced with an App, I reluctantly added the App to my iPhone 6+. I resisted using the App believing the Speed Pass was so easy to use, why complicate purchasing gas with an App. The interface is different. But different better. I realized I can pull up to the Exxon-Mobil station I prefer, and while remaining in my vehicle, launch the App (already logged in) select the pump identified by number, select buy gas, type in PIN number, request authorization, open filler cap from inside my vehicle in advance, select grade of gas and fill up my tank. No more pressing buttons on the pump’s keypad. While I prefer receipts, I never request them. Now an email arrives promptly and is easily organized so my receipt records are readily available. Love setting up the purchase from inside my vehicle. The App works perfectly..Version: 4.11
✓ What happened to this app?This app used to function flawlessly, now it is VERY SLOW and SLUGGISH. The original selling points for the app was its ease of use AND the SPEED of use (originally called ‘SpeedPass’). Now with all the extra features this thing is REALLY SLOW when all you want to do is to get some gasoline. While purchasing gas today I couldn’t help but think that it would be faster to use the credit card. That kind of defeats the purpose of having the app! Hey ExxonMobil, you’ve ‘improved’ this so much you’re making it very clumsy and slow to use. You need to get back to the original goals of the app or people will start to abandon it and it will fail as a customer interface platform..Version: 5.15
✓ Great App for paying for gasEdit: October 2023, ver. 16.1, App works great but they really need to add it to the CarPlay interface. Apple opened this functionality over a year ago with iOS 16, but so far ExxonMobil has not taken advantage of it. I downloaded this app when it came out since I have been a long-time Mobil customer. In addition to Apple Pay, I added my ExxonMobil credit card to the payment options (set it to default). I’ve used the app twice so far, once paying via the ExxonMobil card option and today using Apple Pay. Both work well. The app uses your location to determine if you are at a SpeedPass Plus station. You open the app and select your pump number. It authorizes, then you select your gas grade on the pump. After pumping, you get a notification of a receipt on your phone. And, I got the same notification on my Apple Watch! Very cool and lightning fast!.Version: 6.1.0
😕 Exxon Mobil Rewards+ Negative Reviews
