AXS Tickets App Support

AXS Tickets App User Reviews

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AXS Tickets Pros

✓ Really good experienceThis app is so great for transferring tickets to friends and family instead of having to wait for people or worry about them being denied entry as once Tickets are in their app, they belong to them and any issues they can get help without needing me to be there. Really clear and efficient..Ellie1333Version: 3.8

✓ Problem solvedI purchased tickets recently and was having trouble seeing them in my queue got really nervous because these are out-of-state event tickets and I needed to book flights and hotel. After 24 hours of worrying I called the 800 number which I found online. and someone actually answered the phone a real live person within 60 seconds. I was very impressed and will continue to do business with AXS. The gal that helped me out was very quick and found that it was actually a mistake I made on my email lettering missed one letter, but she found my ticket purchase and was able to correct the problem within less than a few minutes. Happy with the customer service😃.SflcrossVersion: 5.8.2

AXS Tickets Cons

✗ Not worth the work to get a ticketI had a problem with my purchase and tried for a week to get it resolved through their customer service. After 4 phone calls and 5 emails, I sold my tickets to a friend. I bought it for the wrong day and I was trying to move the tickets. The reply I got a week later was their FAQ cut and paste. Which also meant I'm doing the work to resolve it. None of which addressed my problem. I don't believe it should be this hard to get some help. I will not be using AXS again. Too much work to have fun! I got a survey request my reply: Since no one was there to help with moving my tickets I had to spend time writing and calling numbers that didn’t resolve anything. I was very frustrated when if someone answered my call or ticket request this could have been resolved within a few minutes. I managed a box office and work for a ticking software company in my experience I would not use axs again and feel like if I made a purchasing mistake it would be taken care in a timely manner. Since no one read my emails before I have no faith that anyone one cares about this one. Looking forward to another automated email…NOT! Have a nice day! I will now that I’m not using AXS. Thanks for wasting my time again! ✌🏽.TripinbeanVersion: 5.4.9

✗ Where are my tickets??Ordered tickets months ago for the ATP. Received an email last week saying they had been delivered. Went to the app, initially they were pending, now they have been wiped and there is no record of my tickets being ordered! Fortunately I have the email confirmation.... Emailed customer service but no response days later. The system clearly doesn’t work. It’s supposed to make things quicker/ easier but I am going to have to spend time (and possibly money in calling axs) sorting this out when it would have been simpler to email me the tickets. This was not an option. It’s a good job I have looked into this well in advance.....BarrowmangirlVersion: 3.8

Is AXS Tickets legit?

✅ Yes. AXS Tickets is 100% legit to us. This conclusion was arrived at by running over 282,351 AXS Tickets user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for AXS Tickets is 87.1/100.

Is AXS Tickets safe?

✅ Yes. AXS Tickets is quiet safe to use. This is based on our NLP analysis of over 282,351 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for AXS Tickets is 90.1/100.

Should I download AXS Tickets?

✅ There have been no security reports that makes AXS Tickets a dangerous app to use on your smartphone right now.