Slice: Pizza Delivery/Pick Up App Support

Slice: Pizza Delivery/Pick Up App User Reviews

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Slice: Pizza Delivery/Pick Up Pros

✓ Sad rewards but otherwise decent appI’ve been a user of this app across several cities over the past 3+ years and appreciate how it helps small pizza shops market and deliver their products. There is a definite convenience factor for shops that can’t afford it extravagant marketing or delivery budgets so for that I give this a modest 3 stars. Recently the qualifying order minimum toward earning a free (~$15) large pizza went from $15 per order to $30 per order. Keeping in mind that you need eight pizza points for a free pizza.. instead of spending 8x$15=$120 to get a free $15 pizza you now how to spend 8x$30=$240 to get a free $15 pizza. The rewards program went from pretty good to complete garbage. I will still order from my local shop and I may stop using the Slice app because of this, the convenience factor would be the only reason I continue to do so but I will always try to call in first going forward..ShdowflareVersion: 6.2.1

✓ Prompt customer serviceI recently started to use slice instead of the other place since my favorite pizza shop had a coupon on my order more than once. So I thought I’d try it. No issues with the app and received prompt customer service. I have used the customer service chat more than once with zero issues; receiving prompt and courtesy responses and immediate resolution. An example is when I accidentally order ranch instead of french dressing an Ethan from the chat resolved it immediately. The next time my order was missing meatballs, honest mistake by my favorite restaurant and using the chat he immediately resolved it, received a refund with an explanation that the restaurant misread the order. Believe me it’s my favorite place I order weekly, I know it was a mistake and not the normal. It happens. Overall, I received prompt customer service with quick resolution. And that is more than I can say about grub, grub never responds to chat and rarely do I ever get a live person on the phone. If I send an email it takes 2-3 days for them to respond. Slice had my address information correctly because I took the ownership and manually entered my address and made sure it was correct. I only recommend with competitor sites popping up all over now they add incentives to keep customers using the app. Special dollar menus featuring restaurants, loyalty rewards, promo codes not just refer a friend. Thank you for reading the review and I hope you find it helpful..DJMon199999999Version: 3.19.0

Slice: Pizza Delivery/Pick Up Cons

✗ HorribleI gave this app several chances. First time I ordered they kept putting my address wrong. I kept updating it and it still didn’t update it to the restaurant I ordered from. Second time (which was last night) I had several problems with my order from a restaurant. I tried to reach out to the restaurant, they kept telling me to call back at different times. I reached out to “Support” on the app to see how my problems can get resolved , if not I would like a refund(because I paid through the app). They told me they called the restaurant and they said the same thing (no manager is around, to call back tomorrow). So I call today, same thing. I contact support again, they’re still telling me they haven’t gotten in contact with a manager yet . The problem with support is they’re telling me to refund my order or to give me fresh food (the same order) they have to have authorization from the owner. My money was taken immediately but when I have a problem it’s hard to get resolved. My advice is ALWAYS PAY IN CASH !!! Do not pay through this app. When you pay in cash you get a chance to check your food before you pay the driver. If you pay THROUGH THE APP, nobody cares if you have a problem after!!.Use CASH ! not cardVersion: 3.20.0

✗ FRAUD. COSTUMERS SERVICE DOESN’T WORKDon’t even think about downloading this app. I ordered from a pizzeria (Andiamo pizza) on Thursday 01/19, I ordered in this app because I thought it was the delivery app from the store, I ordered at 10:36pm and they said “your order will be delivered 10:56pm- 11:06pm”, at 11:05pm I received a message saying my order was on its way (the pizzeria is 5minutes apart from the place I was ordering from). At 11:17pm I still haven’t received my order so I started calling their costumer services. The lady at the phone was incompetent, I kept calling complaining about my order and it never arrived, every time I called the lady said “it’s on its way” “it should arrive in 6minutes” “it should arrive anytime” I asked her to please call the delivery person and she said she did (she probably didn’t). I called the pizzeria I was ordering from and they said they didn’t have an order with my name or the items I requested, I called costumers service from Slice again and I requested the phone number to contact the delivery person since my order didn’t arrive ONE HOUR after I ordered and she gave me a fake number. I told her I wanted a refund and she said “tomorrow at 4 o’clock you will be able to see the refund on your account”. At 11:38pm was my last call with the lady, my order never arrived neither my money. 01/24 I haven’t received my refund. Also 40$ for two lasagnas and a coke ????? Insane. I WANT MY REFUND. I WANT MY MONEY BACK.EstefanydsVersion: 6.8.0

Is Slice: Pizza Delivery/Pick Up legit?

✅ Yes. Slice: Pizza Delivery/Pick Up is 100% legit to us. This conclusion was arrived at by running over 569,237 Slice: Pizza Delivery/Pick Up user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Slice: Pizza Delivery/Pick Up is 91.5/100.

Is Slice: Pizza Delivery/Pick Up safe?

✅ Yes. Slice: Pizza Delivery/Pick Up is quiet safe to use. This is based on our NLP analysis of over 569,237 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Slice: Pizza Delivery/Pick Up is 94.5/100.

Should I download Slice: Pizza Delivery/Pick Up?

✅ There have been no security reports that makes Slice: Pizza Delivery/Pick Up a dangerous app to use on your smartphone right now.