Slice: Pizza Delivery/Pick Up Positive Reviews

Slice: Pizza Delivery/Pick Up App User Positive Comments 2024

Slice: Pizza Delivery/Pick Up app received 11 positive comments and reviews by users. Can you share your positive thoughts about slice: pizza delivery/pick up?

Slice: Pizza Delivery/Pick Up for Positive User Reviews

✓ No background noise= No confusionI was hesitant about using this app over someone’s job but because I wasn’t put on hold I went ahead, used it and than realized how this app will create more jobs as the business becomes consistently accurate the bigger the customer base will get. Have you ever tried to order over the phone and the person wasn’t exactly sure what you said (over all the kitchen noise) but took a guess and you got the wrong food or made the wrong way. That won’t happen here (unless dial-up comes back). I click what I want, put into print exactly what I want and that-my friend-makes for a meal that I craved and not someone else..My delivery guy just handed me my food and said thank you and kept on moving. no fumbling trying to sign receipts or exchanging cash. I think Most people unhappy with the Slice App was really unhappy with customer service at the place they ordered. Slice is just the messenger.. Going for the slice Hoping to go for 2nd’s Ray Miller.Aa5866379aVersion: 3.6.0

✓ Prompt customer serviceI recently started to use slice instead of the other place since my favorite pizza shop had a coupon on my order more than once. So I thought I’d try it. No issues with the app and received prompt customer service. I have used the customer service chat more than once with zero issues; receiving prompt and courtesy responses and immediate resolution. An example is when I accidentally order ranch instead of french dressing an Ethan from the chat resolved it immediately. The next time my order was missing meatballs, honest mistake by my favorite restaurant and using the chat he immediately resolved it, received a refund with an explanation that the restaurant misread the order. Believe me it’s my favorite place I order weekly, I know it was a mistake and not the normal. It happens. Overall, I received prompt customer service with quick resolution. And that is more than I can say about grub, grub never responds to chat and rarely do I ever get a live person on the phone. If I send an email it takes 2-3 days for them to respond. Slice had my address information correctly because I took the ownership and manually entered my address and made sure it was correct. I only recommend with competitor sites popping up all over now they add incentives to keep customers using the app. Special dollar menus featuring restaurants, loyalty rewards, promo codes not just refer a friend. Thank you for reading the review and I hope you find it helpful..DJMon199999999Version: 3.19.0

✓ Awesome for ordering pizza for both pickup and deliveryI must say that I love the Slice app and the concept of giving more of the revenue to the pizza shops especially local shops and we have always had good ordering accuracy and never had an issue with the over 10 different pizza shops we’ve tried from the Slice app in different states up and down the East Coast of the US. Some cash only shops will actually except Slice orders but not take a credit card which adds an extra layer of convenience and accessibility for folks looking to operate cashless but also spend their money with local establishments. The fees are almost nothing compared to DoorDash and or Uber eats GrubHub etc. those apps are ridiculous my only complaint with Slice the app itself is that the rewards are really messed up right now and have become very hard to earn which is OK as I don’t use the app with intent to earn the pizza rewards for a cheese pizza as it isn’t my usual order anyway but it was fun to earn prior to the chAnges. annoying to have my five or six points wiped out because my local shops no longer participate but again it’s just the rewards that are messed up and I love the Slice app and could not recommend it enough if you’re looking to order pizza thank you.T7789Version: 6.14.0

✓ Support your local pizza shopI love ordering pizza from Brother’s Roast Beef, Pizza and More in Peabody. They always make the best pies with fresh ingredients and generous toppings. But sometimes I don’t feel like calling or driving to pick up my order. That’s why I use the Slice app to order online. It’s so easy and convenient. I can browse the menu, customize my pizza, and pay securely with a few taps. The app also lets me track my order in real time, so I know exactly when my pizza will arrive. And the best part is that I’m supporting my local pizzeria by ordering through Slice, which doesn’t charge crazy fees for me or the shop. Plus, I earn free pizza for being a loyal customer with the Pizza Points program. The app also helps me discover new deals, flavors, and toppings that I might not have tried otherwise. Slice is the best way to order pizza from your favorite local pizzeria. Try it today and see for yourself! 😍.Queenkay93Version: 6.15.0

✓ HorribleThey partnered with a pizzeria that didn’t answer their order confirmation. They canceled the order due to not hearing back from them. They only let me know that there was an issue with the order via email. Who checks their email at 5:30 on a Sunday?! There’s no in app alert system when there’s an issue, no text alert feature when there’s a problem, just check your email and hope you see the one telling you the food that was planned on and expected isn’t coming, then scramble to make changes because your evening, several hungry kids and the future of your career is dependent on it. When I tried to contact support through the app that feature seemed conveniently “frozen”. When I called to voice my frustration I got the “were really sorry that’s how we do things” message. No attempt made to maintain me as a customer, just a sorry not sorry. If a customer who has been using the app as often as I have actually physically calls to express their displeasure and you make no effort to keep me you clearly don’t care. That’s fine, my local spots all use door dash and grub hub, or I can call them direct, good luck with that business plan.JerzjloVersion: 3.28.0

✓ A Good Way to Get PizzaI’m currently in the New York area for school, and I’ve found a pretty good local pizza place through this app! The customer service is top-notch, too: I ordered from a different place that turned out to be not so great, and after calling the pizza place and being told to call Slice, they took care of it entirely! I’m glad their team cares so much about good pizza! My one suggestion—and I’m not sure if this is on Slice’s side or the restaurants’—is that sometimes the menus are incomplete, or not detailed enough. That pizza place I found? They have DEEP DISH PIZZA! I didn’t know that until I went there in person! It wasn’t listed on the app—maybe it’s a special of some kind? But it would be cool if there was a way to show that on the app. It might just be that the pizzeria itself didn’t list it, which is totally not Slice’s fault, so I didn’t subtract any stars. Overall, I’m happy to use this app!.Anya TheirinVersion: 3.33.0

✓ Deserves 0 starsI have ordered using the app several times. Today I check my email and it says I’ve ordered pizza in Staten Island, mind you, I live in Florida. I immediately reach out to customer support Via the chat option, since there is no option to call in the app. I indicate to the person that somebody has hacked my account and is using my card and account to order pizza the person responds to me and then ends the chat. I start another chat with the same person named Martin and I asked about my hacked account and the rep Martin asks about my credit card and then ends the chat again. I start another chat and ask why they keep ending my chats and they immediately end it. I go into my account and change the address back to my address and my phone number since the hacker changed it. I reset my password and the person is still able to alter my info in my own account which makes me believe it’s someone at Slice who is assisting in the hacking. But what do I know. I froze my credit card and everything. I chat with a new person who is not Martin finally and she is EXTREMELY rude to me. How can a business with such awful employees succeed. Avoid this app unless want your account hacked and awful customer service..Morgs1105Version: 3.21.1

✓ Great app needs two updatesWe love the app and works very well. When I first set up the account, I had a typo on my email address and never noticed it but I still receive updates on my cell phone. I had a ton of order history and I also have free pizzas when I made a certain quota of orders. I realized that I had a typo on my email address, but it would not let me update it so I had to create a new account with the correct email. I just had a chat with Support asking if they can transfer the order history to my correct email account and I was told I cannot they gave me the old email address which had the typo and said I had to use that. There should be a way to update an email address. What does a customer to if they happen to change an email and have order history? The way the app and set up, you lose the order history. You should release an update where you can update an email. A second update is to be able to send an email to Support or call chat you should have a third option to send an email and possibly with attachments of screenshots..VeetsagainVersion: 6.7.0

✓ Sad rewards but otherwise decent appI’ve been a user of this app across several cities over the past 3+ years and appreciate how it helps small pizza shops market and deliver their products. There is a definite convenience factor for shops that can’t afford it extravagant marketing or delivery budgets so for that I give this a modest 3 stars. Recently the qualifying order minimum toward earning a free (~$15) large pizza went from $15 per order to $30 per order. Keeping in mind that you need eight pizza points for a free pizza.. instead of spending 8x$15=$120 to get a free $15 pizza you now how to spend 8x$30=$240 to get a free $15 pizza. The rewards program went from pretty good to complete garbage. I will still order from my local shop and I may stop using the Slice app because of this, the convenience factor would be the only reason I continue to do so but I will always try to call in first going forward..ShdowflareVersion: 6.2.1

✓ Customer Service BlowsThe only reason I gave it two stars is because i used the app for a few months without issue . However , when I placed an order , received confirmation on my credit card , and waited 2 hours for my 8PM scheduled delivery , which was to arrive at our house when we both got home from work . It never showed, my cart was empty , and I didn’t receive and email or notification. When i explained this to customer service , while seeing if maybe it just wasn’t showing up but the food was still en route , I was disagreed with and assured that this could never happen. I’m not 75, I’m 24, I’m pretty sure I know how to use the app. Next time, when a processing errors occurs on your end , accept it as a possibility instead of telling the customer that it’s impossible. Never again. The pizzeria I really like only delivers on GrubHub anyway..Apeters_80Version: 3.33.0

✓ Exceptional idea, exceptional serviceI recently took a trip to New York City and wanted to try a lot of pizza while I was there. This app was amazing in that regard. Every single place that would deliver to me was grouped up in one place, the menus easily accessible unlike their individual websites, and I could even see reviews for each restaurant. One night, I had a major problem with a restaurant I had ordered from - absolutely no fault of Slice. On the contrary, when I reached out to Slice’s support via built-in messaging, both agents I talked to (yeah...it was a big problem that spanned a good length of time. Still no fault of Slice) were incredibly kind and understanding, and reached out to the restaurant on my behalf to get things sorted out. Now I’m back home in another state, and I’m delighted to see there are 2 places nearby me that I have never even heard of that I can now try thanks to Slice. Also, the delivery fees are exceptionally low. Download the app - you have nothing to lose, and a ton of great pizza to gain..ISichasVersion: 3.33.0