Uber Eats: Food Delivery App Support

Uber Eats: Food Delivery App User Reviews

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Uber Eats: Food Delivery Pros

✓ Warning! Shady customer service, stronger regulations for uber now!I had a meal not show up to my house. Driver turned off his phone and no one could contact him...food disappeared! Uber kept my money for 1-10 business days while they "refunded" it. i received no replacement food. They applied a $10 voucher to try to make me happy, said voucher never showed up and i spent 30 mins on the phone (very hard to find the number of this dodgy company )explaining to a guy in another country that i had payed money and received no service and no working voucher, he was no help. Eventually i found out the voucher was being applied as "another refund" and was in my account some days later... they had my original money and the "voucher is payed for" for up to ten business days...because of an error on their end. This is unacceptable! i really think stronger regulations must be applied to uber eats and food delivery apps in general as this is not good customer service and i think they think they are untouchable..AussiepokeballsdeepVersion: 1.113.10001

✓ Have had bad experiences with Uber eatsI have tried to embrace the Uber eats experience on multiple occasions, however unfortunately the food has been not been edible due to the delivery.. On one occasion the delivery guy had dropped our meal in the dirt and our meal was covered in leaves dirt and the packaging was completely soiled.. Uber was very slow to react to our complaint. We went to bed without dinner as a result. I decided to give Ubereats another try this evening and the delivery guy went to the wrong address. When the driver called to (what I assume was to find my address, however I did not understand his accent or the language he spoke)find my address he was unable to communicate in English. Eventually when I was able to locate the driver on foot and collect the meal, I wasn’t surprised to discover that the food was cold and mangled, the meal looked like it had been put through a blender. The food was thrown away. I’ve learnt it’s much easier to contact the food provider directly and not pay an additional fee to Uber for rubbish service....JpemailVersion: 1.158.10000

Uber Eats: Food Delivery Cons

✗ Most convenient way to get cold pizzaIf you enjoy hard cheese and soft soggy dough, Uber have the food delivery app for you. They will happily send someone on a bicycle halfway across the city, get lost and then send another delivery person. If you contact support, you’ll be informed that the order is on time (according to their own estimate that updates when there’s a delay) and that the restaurant is busy and haven’t made the order yet (which explains why it arrives after an hour looking like it’s sat on a pickup shelf for 40 minutes). Their support is as garbage as their service, if you manage to trick their app into letting you talk to a real agent and not just get directed around a labyrinth of unhelpful faq articles. Uber eats has been driven out of whole countries by competitors because their service..Danski1998Version: 6.125.10002

✗ HORRIBLE CUSTOMER SERVICEI placed an order for an incorrect location and canceled it immediately after. The app said because the restaurant had accepted the order, I would be charged a fee which I was ok with. I look at my bank account and they charged me THE FULL AMOUNT OF THE ORDER! That’s absolutely ridiculously especially since I had canceled right after I placed it. I contacted customer service for help where an automatic message popped up saying it’s just a hold and will disappear from my account. It’s been two days and it’s still there. I went further into the customer service options to speak to someone in a chat where they told me a business “accepting” an order is them “preparing” the order and that’s why I was charged. That sounds absolutely ridiculous and stupid. I told the person I don’t mind being charged a cancellation fee but the full amount of the order? That’s absolutely insane when I know that restaurant was not preparing my order that quickly. She then proceeds to tell me, next time “you should review your order before placing it so you don’t have this issue again” and “contact us next time when canceling so you’re not charged.” What’s the point of having a cancel option on the app if i need to speak to someone so I’m not charged? That makes no sense. Im placing a one star review where ever I can because this is literally so horrible. I don’t even like leaving reviews but this situation really upset me..Sieramist22Version: 6.116.10001

Is Uber Eats: Food Delivery legit?

✅ Yes. Uber Eats: Food Delivery is 100% legit to us. This conclusion was arrived at by running over 8,007,373 Uber Eats: Food Delivery user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Uber Eats: Food Delivery is 94.6/100.

Is Uber Eats: Food Delivery safe?

✅ Yes. Uber Eats: Food Delivery is quiet safe to use. This is based on our NLP analysis of over 8,007,373 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Uber Eats: Food Delivery is 95.1/100.

Should I download Uber Eats: Food Delivery?

✅ There have been no security reports that makes Uber Eats: Food Delivery a dangerous app to use on your smartphone right now.