- 91.3LEGITIMACY SCORE
- 94.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Jersey Mike's App User Positive Comments 2024
Jersey Mike's app received 27 positive comments and reviews by users. Can you share your positive thoughts about jersey mike's?
Please wait! Jersey Mike's Facebook comments loading...
Jersey Mike's for Positive User Reviews
✓ Don’t order on the App!I placed an order for one giant and two regular subs on the app. Paid for them on the app. When I arrived, the shop was fairly busy. Two people in line, one at the pick up counter. The pick up guy left and a young girl asked my name. I told her and she said, “okay, they’re working on your order now.” Then a woman walks in and orders a turkey and Swiss regular sub. They proceed to make it. She gets the sub, pays and leaves. At this point, I’m the only one in the shop. Two guys are making subs, but I realize they aren’t mine. I said “I guess it doesn’t pay to order off the app! Where are my subs? I drove here from home. Took me nearly 20 minutes to get here and I’ve been her for ten minutes now”. No one said a word. Then I see a guy making my subs. I see the young girl bag the subs. The girl puts the subs down on the counter. No “thank you”, nothing! I now wish I hadn’t left them a $3.00 tip when I placed the order on my app. Nothing but inconsiderate, unappreciative kids working. Big disappointment today!.Version: 4.9.2
✓ The Very Best Subs in Town!I have been ordering from Jersey Mike’s subs as long as I have lived in Jersey, which is about eight years. The food is always fresh and delicious, and when you have occasion to go into the store or speak on the telephone, the staff is very friendly and accommodating, no matter if you have a question or the very seldom times you might have a problem. They are a joy to speak to. They go out of their way to help you, whatever the case may be. If all companies operated like this, the food ordering world would be a much better place. Thank you Jersey Mike’s and the staff that works in the Manahawkin NJ store. Thanks and kudos!!.Version: 4.19.0
✓ Know the franchiseI have been a Jersey Mikes customer since the original NJ location. No better subs anywhere that I have found. I live in Ohio now and have several franchises that are convenient to me. The closest location is Powell and was my “go to” store until they changed the pick up of online orders and began to keep them behind the counter requiring someone to wait on for the pickup. When I went to pickup my LAST order (at this location) I waited while people walked in and had their subs made before anyone waited on me. After waiting 10 minutes I was finally waited on and given my order. I now use the Lewis Center location where there is a self service pick up. My orders are always ready on time and I am in and out in less than a minute. Subs are always the same but service can vary so know your franchise if you have a choice..Version: 4.27.5
✓ Almost perfectI love Jersey Mike’s food but they don’t always get it right. I have learned sometimes it is because they sell out of certain ingredients. Which makes sense. The one by my home can get really busy. The problem is I like to order ahead and just pick up my food. But if thwy run out of something like bacon or mushrooms i end up getting charged even though it may not have been placed in my sub. They have been really cool about it but I think the app kust needs something like on uber eats when something is missing you just report it and that one item gets credited. If they can fix this I would definitely give the app 5 stars. I highly recommend Jersey Mike’s over any other sub places. It’s no contest!.Version: 4.23.0
✓ The best underrated sun shop in all of this milky wayThe day I figured out that jersey Mike’s had an app where you can order from your car or from your home you best believe that Disney World was November 2 plus best place in the world jersey Mike’s is tied or best place in the world with universal Orlando studios the reason why I say this if you compare a jersey Mike’s Philly cheesesteak with a Subway Philly cheesesteak then you can see how freaking lazy Subway is compared to Jersey Mike’s Jersey Mike’s cooks it correctly they cook all the ingredients together how they’re supposed to and unlike Subway Jersey Mike’s actually cooks it fresh instead of letting it sit in a container subway doesn’t even cook the ingredients together they just pop the onions and peppers on top of the meat and the cheese is terrible it’s so terrible I have to say twice TERIBLE! anyways in conclusion Jersey Mike’s is better than any sock place in the world.Version: 4.27.5
✓ Online vs in personI have been dining at The Jersey Mikes store in Mt. Airy since they have opened. I only get 2 menu items:Giant Steak and cheese w/Bacon and ketchup and no veggies and a Giant #7 w/Bacon and Chipotle Mayo. Since I don’t get any veggies on either sandwich, if I order it online, I receive the wrong Bread I requested as well as a thin sandwich which consists with little to no meat and more bread then protein and the same goes for my # 7 order. However when I come into the store and order in person, my sandwiches turn out nice and thick and it’s all worth the $17-$20 that I pay for them. So using the JM App, I Always get a skimpy Sandwich, instead I have to come in and wait in line to order my sandwich and pray it comes out better then when I order it online..Version: 4.27.5
✓ Review Jersey MikesI hv been a customer with Jersey Mikes for a very long time. My daughter who had 3 big boys is a long time customer and we all hv loved this place. However over the last year and a half their prices hv gone up and sandwiches have gotten MUCH SMALLER. If I kniw anything about restaurant businesses when this happens business will go down drastically. Hate that happen to them but I also know I hv stopped buying their sandwiches do to their new practiced. I know times ate tough today but they do not hv to do this to their customer who ny the way put them on the map. This is just my family and my opinions. Each and everyone needs to make their own decision. I do hv to say I love their products bit just not willing to get smaller product vs price!.Version: 4.30.0
✓ I’m there 5 days a week.I want to thank the amazing staff at the Jersey Mike’s in Barnegat NJ location. From the first manager to the new manager. The building is always clean and well lit. To all the employees that prep, slice, cook, assemble, and package my subs about 5 days a week, I thank you all. Always kind and friendly. Never have I had a bad day there. My wife gets heated that I’m there so much. Until Jersey Mike’s puts a counselor on the menu or my wife can make a steak Big Kahuna? Not much I can do. Lol. Keep up the great work. Stay positive. You are all doing an amazing job. My family really appreciates you all. God bless, stay safe, and stay healthy. See you in about an hour. Lol Sincerely, just one of your number one customers..Version: 4.28.0
✓ Love it but a little tweakHi guys!! I’ve loved using the app for pick up and delivery. Thank you! However i have twice wished there was a way you can customize a sub that isn’t on the board (as if you were walking in). For money reasons, i get you need to have a baseline for charges. Both times I’ve put the particular type of chips I’ve wanted in the “special notes” section and didn’t get the chips. I know you have different kids but they’re not all an option on the toggle switch. Today I wanted a turkey sub with American cheese. I ordered the turkey and provolone to be charged fairly, and put “AMERICAN CHEESE PLEASE” in special notes. My sandwich came with provolone. I wish there was more toggle options in the customize section, or that there was a way to start from scratch. Thank you guys and thanks for being a great option, open, and having awesome qualities!.Version: 4.9.1
✓ Quick and easy but could add one important feature!First the problem. While you can re-order your previous order I would really like to see a feature added that allows you to save custom sandwiches. I don’t always want the same sandwich but I have a few favorites that require adding this or subtracting that. Also sometimes I am ordering for more than just myself. So having a way to save some custom sandwiches and then be able to just add them to a new order would be great! That said, this app is much better than using the website. In most cases it is definitely the way to go. Just submit your order and it’s ready when you get to the store! I suggest if you have the time waiting and ordering a hot sandwich in the store. They are much better freshly grilled but if you have to order ahead they are still very good!.Version: 4.27.5
✓ FeedbackApp is convenient but it would be great if it could list all additional toppings on the options menu instead of a short list. Like green pepper or spicy mustard. Also my biggest problem is it wants a tip before the sandwich is even made. So you are gambling on if they get it right. I give a $2 tip and then find out they didn’t subtract a topping or add topping. Or they forgot to include the chips in the bag. So then I have to remember that for the next time I order and no tip the crew that might not have had anything to do with getting order wrong. If there was a way to add a tip AFTER you get the order it would be better..Version: 4.33.0
✓ They need to double check take out orders before bagging them upThey repeatedly get my order wrong. I specifically ask for no Mayo as I am allergic and several times put it on my sandwich. I have gotten to the point where I have open and check every single time to make sure. Today, for the fourth time, they messed it up and I didn’t check before I left and already got home. When I tried to call, no one answers the phone (again this is reoccurring problem and not the first time this has happened to me). I am once again out a sandwich and $13 (I also left a tip) I had to throw away again for the fourth time..Version: 4.26.1
✓ Customer ServiceEveryone there is polite, patient and they go the extra mile. They greet you entering the store as well as leaving. If anything is incorrect on your order they offer to fix it and are very apologetic, even if the customer made the mistake. I had problems using the application in the beginning, no one was ever rude not abrasive. They even know my name and I think that's a great quality!!! If I could afford it, I would have Jersey Mike's Daily!!! Your food is always fresh. I love that your quality has not changed through the years!!! All of your stores are clean and fresh looking always... Thank you so much for hiring customer oriented staff!!!.Version: 4.23.0
✓ ExcellentOur local Jersey Mike’s opened recently and I placed my first order using the app just a few days ago. I recommend going through the app since it’s very user-friendly and easy to navigate. I thought the sandwich was a little pricey but I did get a giant size with extra meat. And then I pick that beast up. This sandwich was a monster. There was a weight that told me I was going to be in serious trouble if I try to eat the whole thing. I tried, and I succeeded, but not very easily. Now I’m basing this review on one use and one sandwich, and I intend to try more, but if my next experience and the rest of the menu is even half as good then there should be a rating above five stars. Order the giant, and be warned. This thing put me in a food coma and I was able to skip breakfast and lunch the next day..Version: 4.11.0
✓ Mr.The folks at Jersey Mike’s on E. Stone Drive are amazing ! The owners and everyone on on staff from leadership to front line employees are always courteous and professional. I worked at for a Wireless Company for 13 years in the same general area and while they weren’t in existence the entire time I was employed near their location they were for the over whelming majority of my time. And my point behind that is I ate Jersey Mike’s multiple times a week for over an extended period of time. The food is always fresh and the level of service and attention to detail is what you would expect at a 5 Star sit down restaurant. And yes my Jersey Mikes’s is alway a 5 Star Experience from the app to the counter and all points in between!.Version: 4.5.0
✓ Disappointed!I was a regular #6 guy. The roast beef used to be medium rare (pink/red) and was usually a good bet. Since they give very little meat, I usually order double meat. Lately, it’s been a challenge to get medium rare roast beef. I was told of a new company policy of no longer cooking these “in house”. I was also told this should make medium rare the norm. Not the exception. I also loved the App until my last experience. I paid over $13 for a double meat sandwich which had two slices of meat at best. The tomato was not even ripe and looked like it should have been discarded. This was the one time that I had my wife pick it up. I immediately noticed the bag felt too light for a regular, let alone double meat. What little beef was over cooked and made Arbys look gourmet. Did I mention I ordered this as rare as possible and on white bread? I got parmesian Rosemarie, not white. So disappointed I’m not coming back..Version: 4.26.1
✓ #7 - Swipe, Tap, GiggleOh, Jersey Mike’s, my sandwich haven! Let me sing praises for my one true love, the #7. This isn’t just any sandwich; it’s the sandwich. Picture the tastiest thing you’ve ever munched on. Got it? Well, chuck that thought out because it doesn’t hold a candle to the #7. Every time I strut into Jersey Mike’s, I bypass the menu like it’s yesterday’s news. Why eye anything else? It’s like digging for treasure and knowing exactly where X marks the spot to unearth the shiniest gem every single time. If I were the captain of this ship, it’d be all about simplicity: Welcome aboard Jersey Mike’s, the sole port for the #7. What’ll it be today? A #7, or perhaps a daring choice of a #7? Because, let’s be real, that’s all your heart truly desires. This sandwich must be crafted by culinary wizards. We’re talking bread, turkey, and a sprinkle of enchantment—voila! A masterpiece. The kitchen’s secrets might as well include wand-waving and incantations because they’ve got this down to an art. So, if you ever wander into Jersey Mike’s, pondering your choices, just remember there’s really only one. And if your eyes start drifting away from the #7… just don’t. Embrace the legendary, the iconic, the #7. Your taste buds will throw you a thank you party, and you’ll join the elite club that knows the peak of sandwich nirvana..Version: 4.34.2
✓ Needs more customization on the sandwichesI love jersey mikes but the one downside to the app is not enough customization for the sandwiches. Provolone isn’t really my favorite cheese and I prefer to have American. I wish we can pick and choose different cheeses on the app. When I’m in the store physically, they always did this for me. On the app I can’t. I tried doing the special instructions to let them know about the cheese but it seems it was missed by the staff (I don’t blame the staff on this as they always did a perfect job whenever I asked! This is more of a design flaw on the app!) If you could add more customization on the cheese front I would use this app a lot more! I may try again to see if it was a one time bad luck thing but like I said, this is more of a design issue rather than a staff issue. Also adding more variety of the pop, desserts, chips etc. I give it 4 stars for now since they did make my husband’s sandwich perfect but I hope they can add customization of the cheeses because I know others may not want a certain cheese over the other so maybe a food for thought for a small update design? I’m hoping to try again with the app because I would love to use the points for sure..Version: 4.28.0
✓ Great app overall, could use a few improvementsJersey Mike’s has a solid app that is easy to use. However, a few additions would make it a 5-star app. For one, it would be great if you could easily re-order a previous order from your purchase history. As it is now, purchase history is just an “FYI, this is what your ordered previously.” Secondly, I would love to see more granular control over sandwich and condiment customization. It would be great if we could set the amount of a condiment (i.e. light Mayo, or extra lettuce) like you can with Chipotle. Also it would be nice if you could subtract (or request extra) specific meats on a sandwich. Like “Italian but with no pepperoni or extra pepperoni.”.Version: 4.16.2
✓ An app for the adventurous!The app is easy to use and is pretty on point for most things...but. Its like playing Russian roulette with your order. You order something but you never know what you're gonna get! Order turkey... get ham. Order tuna, no, today you're getting a cheese steak! The customization notes are almost NEVER followed (asking for extra something just gets ignored, saying you cant have vinegar on the sandwich... naaa you're getting EXTRA vinegar!) For what its worth i order 2-4 times per week. The order is right maybe 1 out of 4 times if that. And I've ordered from different locations (there are 4 in my vicinity). So unless its a systemic problem with the employees not able to get the orders right, I'm gonna blame the app for not sending the right order. Theres no way the employees are THAT incompetent..Version: 4.16.1
✓ Mikey Never Fails!!Fast food places are generally pigs in a poke even though many have great menus, they fail to train and to motive their employees. Burger King especially turns out a miserable product and even, sometimes get the order screwed up but the staff didn’t bother to check the order with the customer. Jersey Mikey has attention to detail. I have been a loyal customer from their early days of building out their grand and they seem to have their staffs trained and enthusiastic to give customers their excellent products as designed products. I would suggest that they at least give Pepper Jack Cheese as a Cheese Option as well as breaking dow the Red/Green Pepper Strips to offering Red and Green Peppers in their sandwiches since many customer, one of which is me, can’t eat Green Pepper. They are instant gas generators for me But with those minor recommendations not withstanding, Jersey Mike’s has the best menu of any “Fast Food” joint on any boulevard and their Tuna Hoagie has landed on my hit parade since I swear they are using close to fresh Yellowfin Tuna, well handled and prepared for this Hoagie. It’s the fest out there!!!! 35 Year Offshore Charter Captain from Beach Haven, NJ..Version: 4.27.5
✓ Long time consumer.I’ve I’ve enjoyed jersey mikes for several years at many locations and it’s a good sub as long as they stick to the old ways and don’t cut corners for the sake of a few pennies. Sadly I’ve seen some skimping as of the past couple years. Unless that’s just the Inverness store. I’m quite excited to experience the newly opened store in Crystal River. I just made my first order and will pick up 10 minutes from this review. Will report back. I’ve enjoyed jersey mikes for several years at many locations and it’s a good sub as long as they stick to the old ways and don’t cut corners for the sake of a few pennies. Sadly I’ve seen some skimping as of the past couple years. Unless that’s just the Inverness store. I’m quite excited to experience the newly opened store in Crystal River. I just made my first order and will pick up 10 minutes from this review. Will report back. of you for making a great sub right on time for me to pick up on the drive home. I just enjoyed another club sub and I can’t decide whether I like the chicken kahuna better or not. Also thanks for the birthday points. Jay.Version: 4.28.0
✓ Unfriendly female workerThere is a woman/ younger that works at the Broad Street store in Mansfield, TX. One day she was wrapping my sandwich and it slid apart and she continued to roll it up in the paper (it was quite a mess). I requested she please fix it and with a visible change in demeanor she did as I requested. I have ordered food 3 additional times since this incident but through the app so I am not there to watch all the food has been wrapped fine but her attitude/demeanor is unfriendly as she shoves my bag at me for pick up. The 4 star rating is without taking this woman into consideration. If I were to rate it with her there would need to be negative stars. But I feel it unfair if I lumped the store and all the other, friendly staff that work there..Version: 4.28.0
✓ BetterOrdering is much improved, but the form still needs some work. While the instruction field is good to have, a list of all optional ingredients would be good in all sandwiches. The customization menu is more extensive on the cold sandwiches, but is still missing ingredients you can see in the store counter. For example I can’t change the cheese on my sandwich. The best practice would be to show everything on the sandwich page without an extra tap to go to a new submenu page. There is no Wallet Pass support for the Shore Card, a continued disappointment. The store has a scanner set up so including a wallet pass that just shows up would be a big help..Version: 4.19.0
✓ Outstanding locationI cannot say enough great things about this store and their employees! Honest, friendly, compassionate, professional are just a few of the words I could use to describe them! During a recent ice storm, I attempted to walk in to the store. The ice was so bad in the parking lot that I could not accomplish this simple task. One of the employees came out to assist me and helped me back into my car, took my credit card in to the store, paid for my sub, and brought everything back out to me. He went above and beyond the requirements at his job just to ensure that I did not fall. Again I cannot begin to express my appreciation for his actions. A fall at my age could be absolutely disastrous. A great store with outstanding employees!.Version: 4.26.1
✓ Amazing Customer ServiceWe order from Jersey Mike’s quite often. One evening we used delivery as our method and we were given the wrong sandwiches by accident. Not only did they call us to tell us we got the wrong order before I could call them; they remade our order and gave us a free sub for next visit along with coupons for future visits. We were greatly impressed and have rarely experienced above average customer service in the food service industry. They made our night and owned the mistake. We recommend them over any other sandwich place in the area! We used to be frequent Blimpie buyers, but now we are thankful Jersey Mike’s is around, right in town and super delicious! Thanks Jersey Mike’s for making a quick sandwich that is tasty in Caldwell! They are super busy so I would recommend ordering via the online app and picking up in store. Another location by the D&B area in Caldwell off 20/26 would thrive like crazy as well. We have nothing over here!.Version: 4.29.0
✓ My loveI eat Jersey Mike’s every single day and trust me I’m not kidding! I recently went on vacation and I felt empty like something was missing, because I had no jersey Mike’s! Thanks to jersey mikes my summer dream is fulfilled, and I order my go to sandwich and my secret drink🤭( half cream soda and half root beer) Since I recently got back from vacation I just ordered my go to order with no secret drink 😔 I was told by my MOTHER I could not get my secret drink because we had drinks at home, so I was left drink less but fulfilled with my sandwich! I highly recommend this app and jersey mikes for anyone who likes sandwiches! ( I love sandwiches) Please enjoy.Version: 4.27.4
😕 Jersey Mike's Negative Reviews
