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Find a Grave App Complaints & User Negative Comments 2024
Find a Grave app received 56 complaints, negative comments and reviews by users. Have you ever had a bad experience using Find a Grave? Can you share your negative thoughts about find a grave?
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Find a Grave for Negative User Reviews
✓ A couple issuesI tried to create an account yesterday for a person that was a junior. In the prefixes there are a senior/SR, but the junior has a BR in that spot instead of a JR. Please correct that. Thank you. Also, Find a Grave has the way they do the recently deceased is so aggravating, all I wanna do is add a picture and I can’t do anything. I have one account that I’ve been watching since July and no one has taken over the account, how long does it stay under recently deceased? And,I was GPS’ing a grave in Rockford Cemetery yesterday when it got close to the grave the information went away on my map so I couldn’t keep looking for the grave, why did that change? Also, I tried to enter a nickname and I had to put crazy letters in because they’re all taken..Version: 1.16.3
✓ No Marker GravesThe app needs to be able to filter out requests where someone has determined a problem as well as the ones that people post requests for photos and they already have noted there is no marker present. It takes too much time to drill through each request one at a time only to find it can’t be fulfilled..Version: 1.13.1
✓ Long Creek Memorial Baptist Church (Dallas, N.C.)I attended a church service here. In attempt to get some information or schematic of their graveyard. The pastor introduced me to a guy that was over the cemetery. After the pastor walked off i proceeded to tell him what I needed. He was downright rude and acted as if he had no time for me. I told him I was a volunteer for Find A Grace. He then reluctantly said he had a book. One that list where families had acquired plots. I gave him my number and asked him to call me. Even though he still continued to be rude. He never called. I’m sorry for those who need information. In some areas headstone are broken and piled up. He also told a member from our church his wife couldn’t be buried in front. He was wrong and she was buried. I myself will not be going back. No telling what he may do. Maybe he will be nice to another. I say good luck. Thank you.Version: 1.18.2
✓ Feedback to developersLove the GPS. Where can I respond to Messages on the app? Doesn’t seem to be available. E.g., I got an email saying someone left a message. When I click on button in email (from my phone) it takes me to web page (not app) but I’m not logged in…. so I open app where I AM logged in and can not find Messages area. Also fyi it may be iPhone incompatibility but my camera just goes black if I try to use camera within the app. (Instead have to pull from my photo library which is fine…. Just letting you know!)*** July 4 Update: photo issue solved! I only needed to allow camera access to the app. Sorry!.Version: 1.18.2
✓ Needs a block buttonWomen are getting harassed and bullied by men on this app with no ability to block! In this day and age you need to ensure the app is safe for everyone to contribute freely. Please create a block button!.Version: 1.17.1
✓ Loads for a second and crashesI load the app and crashes and disappears after a second..Version: 1.2.2
✓ Can’t leave tributesI’ve tried using the app to make it easy for me when leaving tributes and it’s such a pain. I had to wait until I got home to do it on my desktop. This really needs updating..Version: 1.9.2
✓ Hard to use - search feature doesn’t work??Trying to add cemeteries near me to my “favorites” list, I am not able to get the search to find the cemetery even though I was able to use the map to find it (also was not able to get the map search to work, I had to manually zoom in to find the cemetery). Even when I found the cemetery marked on the map, I was unable to click it to select it to add to my list. What the heck?? Weird that the name of the town and the actual name of the cemetery don’t come up in the search at all. Frustrating, I hope you guys sort this out. Thanks..Version: 1.20
✓ DisappointingI was excited to see this app would record GPS readings at graveside. I tried it this morning for the first time and the pin was so far off the grid that it didn’t even appear inside the cemetery. There would be no chance of anyone finding the site based on these coordinates. I know GPS accuracy can vary by a few metres due to certain conditions and poor triangulation, but this is bad. Bright sunny day today with no interference. Also, didn’t use the app to take a photo of the memorial because I like to take several pics and choose the best one to upload. Theoretically a great idea, but not going to bother with the app..Version: 1.9
✓ No resultsNever any results.Version: 1.6.1
✓ Cannot add memorial for those who have been crematedI’ve been a member of Find a Grave for several years now. Find a Grave has helped me find information needed for my tree. But I’ve also discovered a lot of incorrect information. What I find aggravating about this app is I cannot creat a memorial for my loved ones who was cremated. An members of Find a Grave who already created memorials have added burial locations that is incorrect because you must add burial locations. Find a Grave needs to make it where those can add info without having to add a cemetery. Some people scatter their ashes. Disappointed in app..Version: 1.13.1
✓ Privacy Statement to confusingGreat app but the privacy statement is to complex and confusing..Version: 1.20.1
✓ Hard to navigateI think the FindaGrave website is great but I struggle to navigate the app. I know I have been send messages but cannot find where they are hidden in the app! Online your support team have stated the messages are below my profile - there is nothing there!!!.Version: 1.21.1
✓ HmmDoes not work..:-/.Version: 1.1.1
✓ IPadNeeds to be updated for landscape view on ipad.Version: 1.3.19
✓ Too quirkyIf you started with email to receive requests you can’t get the app to manage them you have to go back and forth and it’s confusing. I’ve added 250 photos and some of them to the wrong cemetery because two cemeteries are close in name & the app is quirky trying to go through and delete them and re-add them. So I’m not going to. I’ve sent a message but haven’t heard back to see if they can fix them. There’s a tab in the app to click on cemetery & you would think the pics you’ve added to a certain cemetery would be in there. They are not. They suggest you take pictures of family members so I’ve done that only to get messages to delete them from the family member’s memorial. No clue how to make them a memorial themselves..Version: 1.19.1
✓ Flaw in systemNot just the app but there has to be a better way to add cemeteries. I’m currently on holiday in Brittany and Normandy, France. It’s very frustrating trying to find cemeteries where you know they exist because you are standing in it. Log on to website to find that the cemetery exists but it hasn’t been located because the coordinates have never been entered. Why are you allowing them to be recognised with no location? It then means that any memorials locations can’t be added because the cemetery doesn’t have one! Grrrr! It’s such a long winded way to request the location to be added through the forum with no way of knowing without constant checking if it’s been approved. Please do something!.Version: 1.16.2
✓ Update list done functionalityLatest update has lost a lot of functionality on my cellphone, next button doesn't work at all. And on death date it stops moving to the next field when it gets to year. It would be nice to have the option to have the date format order of what your county uses, not just automatically in American format. Was working better before update.Version: 1.4
✓ Email messsagesThere’s no where to retrieve messages on this app. Only the olde version of the website app has an actual “messages” tab. Several emails to the developer have gone unanswered..Version: 1.3.25
✓ CrapRun a test on friends and family that have passed in the last 20 years.... Every search =no results ! Pretty useless then, deleted !.Version: 1.3.19
✓ Needs work.Should be able to read and respond to messages within the app. Currently can’t..Version: 1.10.3
✓ Not great.Ok so there are no doubt millions of gravestones listed however, none from my family, none from my fiancée's family, none of my former teachers or friends, none so for me, this is pretty useless..Version: 1.3.19
✓ What’s wrongThis is an organisation that has no interest if the information is correct like ancestry and free bmd collecting information at any cost is their main target. When it comes to ensuring accuracy not bothered over the years I’ve taken samples of their information and been amazed at the error percentages but as they all have links to America it’s not surprising.Version: 1.16.3
✓ Not happyYour mobile app does not work. It is not easy to navigate as happy as I was on Sunday It’s certainly changed overnight. I was very happy that you guys got a picture of my mothers grave in an hour. I was very impressed but then when I found out that my sister took over the page I made for my mother. I was absolutely disgusted, she has no rights and you guys just let her steal the page from underneath me and delete my photos. I am going to take everything off of here. I will not have my estranged sister who doesn’t see anybody in the family except causes hatred in the family take ownership. I was stripped of all my rights it’s not even coming up as my favorite and her initials are at the bottom of the page. She’s only doing this spite me and I think it’s very unfair you guys do nothing about it. I keep contacting you and you don’t answer and then online your support email isn’t valid. This is a terrible way to treat customers that are grieving. Even your star rating doesn’t even let you put one or two stars on there..Version: 1.18.1
✓ No luckNot sure if I'm using this app. properly as I cannot find even my family plot..Version: 1.3.22
✓ Rubbish.My title says it all..Version: 1.3.25
✓ Can't find my town,my towns cemetery's and not one of my relativesCan't cope with boundary changes my town was in Lancashire for 100's of years it finds cemetery's 60 miles away and not one relative when we where in Lancashire and I search Lancashire and buried pre 1974 now post 1974 not one relative or any cemetery's for my town exists for merseyside or indeed my town. All my relatives have been found on my local councils web site in minutes. Needs to be seriously improved for me to use it..Version: 1.1.1
✓ Mistakes mistakes....How can you correct mistakes made by somebody? Impossible. That’s bad....Version: 1.9
✓ CreepyI find this extremely strange. People who don’t even know someone is creating memorials within 24 hours of their deaths. Instead of focusing on memorializing a person like they will copy entire news articles about how the person died. Loved ones already know this information they shouldn’t have to have it posted on an a memorial. When you send a message to the person that created the memorial and let them know they have incorrect information since they didn’t wait for the actual information be released the become defense and let you know your advice and opinion isn’t wanted or needed..Version: 1.6.1
✓ WhyWhy would you tell the world where all of these peoples grave are. How stupid do you have to be to do that..Version: 1.3.40
✓ Some biographies are biasedThis is a great app but some of the biographies are not always fully referenced. For example, Johnny Frank Garretts’s review was taken from an newspaper article. However, there is not reference to the author and the bio omits the full article and fact that the author reports that since 2004 there are doubts about his guilt. A non-biased account would have included the whole article and provided full reference..Version: 1.8
✓ The worst managed site.The idea here is great however, they let just any John Doe manage a memorial. You do not even have to be related. I have found multiple relatives with incorrect or missing info due to their management. Incorrect birth dates, death dates, parents, etc. I’ve requested to take over management of my grand mother with missing info but have not heard back. Be careful relying on info you find for ancestry research. You should be able to add a memorials but unless you’re related you should not be able to manage that memorial. It should stay open for a family member to claim so info can be corrected. When this gets changed I’ll update my review..Version: 1.15.2
✓ Major alignment issues(Nothing helped)Neither one of these suggestions helped on both an iPad mini or large iPad Pro. The problem started immediately with the February 2 update on both devices. Dropped this review down from 5 stars to 1 because the latest update has caused text to be written over other text both on an iPad Mini and the large iPad Pro. Just sloppy programming. First programming assignment is usually some type of output alignment. No excuse for this. The app is virtually unusable now, Old review.. First of all I want to say how helpful Find a Grave has been for me over the years. I’ve found many ancestors because of it. The history it provides is priceless. There is an issue with searching that just started this past week. I’m a student of President Harry S Truman and I’ve used Find a Grave to learn more about many of the people I learn about through my research. I first noticed this problem when I searched on Harry S Truman a few days ago. He started not showing up on searches. Neither does Richard Nixon or John F Kennedy. Other searches appear to be okay. And, if you search using the website the searches do work. The one common denominator I’ve been able to determine is famous people using the iOS app..Version: 1.21.1
✓ Why don’t you just leave things alone?Why have you changed it? It’s awful 😑 It’s confusing and you can’t see the clear layout like it was. I’ve been leaving notes on memorials for years but won’t be using it now. Bad bad choice. It’s just too much fuss..Version: 1.3.25
✓ DisappointedDisappointed that you can’t add photos, info, new cemeteries or lone graves or if you can it’s not user friendly.Version: 1.9.2
✓ Too slow on uploadHave been trying to upload all day and have so far uploaded 196 headstones over several hours. My internet isn't great but I can upload 400 pictures on billion graves in an hour so am blaming this app for the slowness. Other than that I like the look of it and the easy entry for transcription. Would prefer a couple changes: make uploads faster, have the next button through the entire date - many headstones only have the year, for the country of death etc allow for typing of the country so you are not scrolling constantly and consider adding marriage date for the extra details. This is something that is sometimes on headstones that is very useful info..Version: 1.3.19
✓ Find A Grave websites. Old versus NewWhen Find A Grave first started out, people could in and add a lot of information about there families, including family members, and stories about these people. But for some reason, a few years ago, they switched to a different account, and now all this information people had previously entered is no longer available as they did not transfer over. This information was vital, as it contained information other people were looking for. Why did this happen?.Version: 1.10.3
✓ Plagued with service errorsSadly at the moment the app runs into service errors when pressing the My Memorials button and. Not displaying the memorials Other wise was a top class app until then, so may need a little tweek update.Version: 1.20.1
✓ Works fairly wellDoes what it says but when you want to take a photo you seem to have to click too many times to make that task happen. Could be streamlined a bit better. Helps nicely when folk take clear photos and some close ups of the inscriptions. Would love to be able to use my phone camera zoom and wider angle as you can find yourself falling over the grave behind you trying to fit the one you want into the frame. Keep on improving it please..Version: 1.16.1
✓ Isn’t working properlyI downloaded this app expecting to find graves of past love ones every single time I try it finds nothing I have a iPhone 6 and it isn’t finding one single grave please can you fix the app I’m not sure if your aware but the iPhones and iPads have been getting a lot of iOS updates recently I hope that helps thanks.Version: 1.3.36
✓ It found nothingI searched for relatives I knew all the details for and it found nothing, not one, not even a wrong answer...it’s been deleted already!.Version: 1.3.40
✓ Cemetery search for AncestryDoes not work.Version: 1.1.1
✓ Educate with rules first.I was introduced to FG over 10 years ago. Having out of town relatives I thought it would be an awesome place to place flowers. Problems: 1. The mobile app doesn’t always find the memorial. You must go to website. 2. Anyone can place information by way of photo. This is a problem if incorrectly identified and even if you created or manage the memorial it cannot be removed unless go through FG and they agree. 3. Asking for support before a situation happens causes merge errors. 4. If you have a private individual account and have access to a group account ( school, church, societies etc. is forbidden) this is not allowed. I was helping my high school and before warning, FG merged their account with mine yet deleted memorials. 5. Caution using this app..Version: 1.21.2
✓ DissatisfiedThe mobile version of this is inadequate Why isn’t it anything like the website? There: Put in a name and you get results. The app is looking for input that is very specific and is really particular. The secret formula is yet to be discovered by me. This is all I know the app has been useless to me … even when trying to get it to give me information I already know -it hasn’t . Thinking maybe if I can see how it brings up info I’ll be able to learn how to find information I wish to discover. The website has been fantastic!!.Version: 1.14.5
✓ Cemetery names & locationsIn Louisville, Ky their are two large separate cemeteries that are adjacent to each other. A large wall separates them. Each has a separate property address. On my IPhone photos taken in them the location comes up the same for both cemeteries. Our IPhone 8’s have the latest Apple updates and Find A Grave updates. This week a photo taken at a different cemetery about 5 miles from the other two was misidentified. With today’s technology I find these happenings unacceptable. Go ahead Apple and Find A Grave and blame the satellites and GPS system..Version: 1.5.5
✓ Woowoo gets alot of information wrong wondering why he/she bothers!woowoo.Version: 1.18.1
✓ Its okThe website on browser is a better layout than the app, if you click on profiles of those who have created the “profiles” of loved ones graves on the app, you are unable to message them, however go on to the website you can. There needs to be a message option on the app too..Version: 1.16.2
✓ Don’t botherDownloaded app and created an account but within seconds of trying to do my first search it froze and stalled with the spinning “wheel of death” (apologies...no pun intended) eventually after a long wait only to tell me no results found! It even stalled bringing up a list of countries to select from. No slow internet or access issues either. I suspect the app is needing a bit more support. Not a great sign. Don’t have the time or the patience. Deleted immediately..Version: 1.9.2
✓ Not that goodAlthough the app finds the graveyards, it doesn’t actually tell you where exactly the grave is. If there are, say 1,000 plus graves on one site, then you will waste a lot of time and energy looking for one grave. I have been to 4 gravesites and only managed to find one grave( as this was a substantial monument-that’s the reason I found it). So I will not be using this site to locate graves..Version: 1.14.5
✓ HopelessApp is useless and does not work - it does Ancestry no favours being associated with this app..Version: 1.1.1
✓ RubbishThis app makes no sense! I downloaded it expecting to be able to add photos of the graves of relatives thinking you can then share with other family members searching for the same relatives , but the app doesn't allow you to actually DO ANYTHING it's junk! It explains nothing! It guides you through NOTHING and you can add NOTHING TO IT. It is a EMPTY app that does absolutely NOTHING! Which I found super annoying, I am deleting app now you need to sort it out IT IS JUNK..Version: 1.3.22
✓ Blocking another member for abuseThe Find A Grave website needs a way for members to block another member who is abusive and also links to other social media sites..Version: 1.16.3
✓ Incorrect GPS DataBug in current version. App doesn't read EXIF data from image files, it uses your current GPS location. Therefore, if you upload your photos at home, the headstone locations will contain the wrong co-ordinates..Version: 1.2.2
✓ Not UsefulHas no information even though I have entered all the info on the sister company ancestry.com, what a waste of time.Version: 1.14.5
✓ Find a graveThis app is very easy to use, and does more or less everything you need, especially when used in conjunction with the web site..Version: 1.2.2
✓ Find a graveApple not working.Version: 1.13.1
🙂 Find a Grave Positive Reviews
Find a Grave works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Find a Grave.
⛔ Find a Grave Problems
