- 84.9LEGITIMACY SCORE
- 88.4SAFETY SCORE
- 4+CONTENT RATING
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Kinedu: Baby Development App Complaints & User Negative Comments 2024
Kinedu: Baby Development app received 116 complaints, negative comments and reviews by users. Have you ever had a bad experience using Kinedu: Baby Development? Can you share your negative thoughts about kinedu: baby development?
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Kinedu: Baby Development for Negative User Reviews
✓ Waste of timeDon't bother with this app. Once you finally get past the initial assessment and try and get started nothing happens. Waste of time. If I could give it no stars I would. Very disappointing..Version: 1.2.5
✓ Beware of automatic yearly renewal.It’s a good app but beware of the automatic yearly renewal. I downloaded the app to try but ended up using it once or twice cause im busy. Tried to change the subscription but wasnt easy until i received a receipt from apple where you could click report a problem in the email. I tried to have it refunded but it says that “ We've determined that your purchase doesn't meet the conditions for a refund. “ so yeah, i wasted 100 bucks..Version: 5.24.0
✓ Annoyed it doesn’t workI agree with the other comments - the app wouldn’t load for me and I’ve given up. It’s a shame as it looks like a good app. I just couldn’t get past the ‘sign up’ page..Version: 5.14.1
✓ No longer any good.Used this app all the time with my first child. Now when I do the assessment it crashes after completing the first section. Have tried many times over the last few months. Not worth the effort..Version: 4.1.0
✓ Extremely over pricedThey charged $112.99 after the 7 day free trial and no email reminders that your subscription is coming up so your locked in. As a mother of an 8 week old who has enough on their mind this was infuriating. There is no reason to pay $112.99 for information you can get for free on YouTube and they don’t offer returns. Don’t get screwed over like I did and save your money. Who was $112 on maternity leave are you insane?!.Version: 5.54.10
✓ Very pushy! Verge on desperateDeleted the app. Since signing up they constantly push offers. Not sure what they do with your data - see other reviews about constant spam and not being able to opt out. Not sure if they are UK based, but the ICO should be looking into them..Version: 5.39.0
✓ So many spam emailsHow many times a day do you need to market to us? My phone is constantly going off..Version: 5.43.0
✓ Expensive, less features in free versionYou’ve taken away features since your last update for those of us that have not paid for premium. I have twins and now, unless I pay your subscription fees, I can only see the development of one of them. Disappointing..Version: 5.17.0
✓ “Buy buy buy”Constant ads for their subscription service make the app impossible to use Hard to use the app usefully as well. Always suggests activities already marked completed.Version: 5.47.2
✓ Payed and can’t useI payed for a year subscription and the new update will not longer run on my phone. It will not allow me to use an older version so I payed for a product that I can no longer use. To say I’m upset is an understatement.Version: 5.34.8
✓ Constant updatesHi - I appreciate the need to improve the app. However, it seems to be constant. Every time that I receive a push notification with an article or video that looks interesting to me and I click on it, the app opens and says that I need to update. Then, when I update and open the app, I’m asked to update my child’s progress, etc and have to search for the information I was interested in in the first place. I can’t remember the last time I was simply able to click on a notification and have it open in the app. It’s so frustrating!.Version: 5.14.3
✓ I deleted the app but got charge after a weekI downloaded this app to try, but I didn’t like the function of this app after I tried it! So I deleted it! However, they still charged me after a week! I don’t even know how to get my money back now :(.Version: 5.18.0
✓ Unable to unsubscribe to emailsI get constant emails from this app despite unsubscribing multiple times. Very frustrating!.Version: 5.32.1
✓ They over charge and charge without permissionI don’t recommend this app. First they advertise a monthly low amount for the app, with 1 week free trial , than they don’t even ask you if you want to continue after the free trial they take a whole year subscription amount from your account! And than you must fight and wait to get it your money back I still don’t have my money back , which was also charged at much higher rate than it was initially advertised. Honestly avoid this app just go with another one where they don’t steal your money from your account without permission..Version: 5.30.8
✓ Price ChangeI’ve been using the free app for years (as a nanny). This app is great, I entered as the child completed milestones and picked activities that I wanted the child to work on next. Unfortunately they recently changed the app and in order to follow the child’s progress I will now need to pay for a subscription, not something I am willing to do as a nanny. Prior to the change I would have rated it 5⭐️, but the price change dropped it for me..Version: 5.55.0
✓ Too expensiveI wish it was much less expensive.Version: 5.12.2
✓ Constant upsellingEvery time I log in I’m pushed with signing up to the money version. It’s frustrating to be asked every single time and makes me NOT want to do it even more. Some of the activities are good but not all suitable. It could be so much better and THEN I’d pay for an upgrade.Version: 5.11.2
✓ Doesn't loadTried to create an account- gets to the part where you out in child's name and just doesn't load. Disappointing..Version: 3.1.10
✓ Mail account ???I have signed up for premium and now cannot reduce or delete my subscription. Every option I press requires a mail account to be set up but I cannot see any option to set one up- this is required to access help as well? Very disappointed and I believe this is theft as I will be charged for this tomorrow with no way of deleting the app..Version: 5.10.2
✓ Crash and doesn’t loadKeeps crashing and not loading.Version: 5.24.0
✓ Don’t get unless you plan to payThis app *might* have good content, but everything is behind a paywall. I get a daily reminder to check my child’s activities but when I go to the app literally there is nothing there but premium content I must pay for. When I first open the app I am told about a “surprise sale” for a “limited time” but have seen this notification for months and months, seems very sales-pitchy and dishonest. I have not been convinced it’s worth it. Suggestion to provide a trial of premium content for people to see if it is helpful before asking for $$ and putting everything behind the paywall..Version: 5.55.0
✓ Free trial?I’m trying to experience free trial you offer, but only 2 activity at first day was open and the rest free trial days are locked, I wanted to know how I like this app before deciding on subscription. It was already asking for subscription “purchase” like demand 😕.Version: 5.32.3
✓ Bit expensive for what it isNice resources but nothing ground breaking.Version: 5.30.5
✓ HelpfulHelpful app to give us a good activities that are age appropriate. Would be nice if milestones/activities were adjusted to factor in the current pandemic (I.e., if the suggested activity is going to the grocery store & interacting with people/strangers - this just doesn’t happen given the current state of the world)..Version: 5.33.5
✓ Activities not great, customer service very poorI really liked the concept of this app so I downloaded it and paid for a yearly subscription. However, I found the activities are not challenging enough for my son. My son is meeting all of his milestones a little bit early or on time, so he is not super advanced or anything. Nonetheless, the app asks you to confirm list after list of which milestones they have reached and I have wasted so much time doing this, only to be recommended ideas that are boring for him/not engaging because the difficulty level is so low. My son is 14 months old and I still get recommended activities like “Sitting - to help your baby reach the sitting positions” when he is so beyond that. He is running! And I have updated that in the milestones page too! I contacted Kinedu and they didn’t assist me by providing more challenging activities/suggestions and refused to refund me even a partial amount of the subscription cost that I paid. Since I have paid for it, I have logged back in from time to time over the past couple of months and updated the milestones pages, but the activities are just not good. Furthermore, I found that most of the activities require some kind of set up which makes the app not practical to just whip out on a rainy day with your child and start an activity straight away. You have to watch the videos for the activity and since we don’t do screens with our son, I found it hard to watch them with him around. I could be wrong but I think this app is designed for younger babies, maybe 0-6 months old. However, that’s the stage where they get fascinated by lying under a tree looking at the leaves and a kitchen utensil like a spatula is the best thing they’ve ever seen, so I personally wouldn’t pay for the subscription then either..Version: 5.34.9
✓ App does not work proper and you can’t contact supportAfter an update part of the app stopped working for me. I am unable to view any event in the calendar and participate in any activity even though I am paying. I don’t have the free version. I am also unable to contact support as after clicking on “contact support” I receive an error telling me to link an email to my iPhone account, which I of course have. To my surprise I am unable to see the actual support email address so I could contact developer from my email outside of their app..Version: 5.35.3
✓ UselessFirst the app did not work right after installing it. In spite of me deleting the app from my phone and unsubscribing from their mailing list, they keep sending me marketing content. If I could give 0 star as a score I would have..Version: 5.33.8
✓ Love the concept, but app doesn’t work properly on Apple TVI’m really enjoying getting activities every day to help stimulate my son. However, the app updates my daily activities properly on my iPhone app, but not on my Apple TV app. I’m trying to find some assistance online with this but to no avail..Version: 5.32.6
✓ Doesn’t even work!!!!!I’ve just downloaded this app as I have a 4 and a half month old baby. I’ve just tried opening it and it’s not even loading! I’ve reset my phone... turned it on and off and it’s still not working!!! 😭😩 not happy about this.....Version: 5.12.0
✓ Way too expensive$69.99 per year, and that’s at 40% off - No thanks! It’s a shame the cost isn’t revealed prior to setting up a profile and completing the assessment. Looks like it would be a great app but I can’t justify paying that for information accessible for free online..Version: 5.6.6
✓ Great concept but the app doesn't load...,Nothing much further to say really. I get a loading page with a helpful tip on baby raising, but I don't get any further unfortunately. Have tried all the reinstall tricks to no avail..Version: 4.3.2
✓ Great until you don’t want itI have cancelled this subscription but am continually charged. Almost impossible to get out of. Currently still trying to cancel after my latest bill.... Not impressive..Version: 5.23.0
✓ Need support helpI just purchased a Black Friday deal for baby sign language 101, and there are no clear instructions in accessing the classes. In fact, the Kinedu app functions as if I never made the purchase of these classes (i.e. it’s still asking for my credit card information when I go to the resources page.). So I’m not sure if it’s an app issue, but the fee has already processed through my bank account d as o I know the sessions have been purchased. I need to correspond with customer service ASAP to see what the issue is before I dispute the charge and cancel my Kinedu subscription all together. Can someone from your team help?.Version: 5.49.5
✓ DisappointedThis app is very detailed if you want to compare your baby and it’s development, to the normal percentiles and gives you ideas for activities. I found the activities were a little boring, but the last straw that made me delete this app was that in the breastfeeding section the videos contain all of the women in them completely covered up with a nursing cover, to the point you can’t even see the baby. Breastfeeding is natural, not some dirty secret that needs to be covered up. This app just unfortunately supports this idea in society that breastfeeding is shameful. Not impressed..Version: 5.32.10
✓ Terribly difficult to loadI find this app never loads correctly on my iPhone XS Max. I have space, high speed connection and it just won’t load. Very disappointed..Version: 5.18.0
✓ Too expensiveWhile it is a great app, has many helpful tips and useful info on your baby's development, it's still simply way too expensive. I caved in and subscribed I'm paying the $14 monthly fee and told myself I'd opt out in a couple more months. I don't see why they're charging so much for it? This app will eventually get deleted once the baby starts crawling or walking....Version: 3.2.5
✓ Babies Height & Weight LostNot happy at all...with no warning height and weight information was removed and I have lost it all...was very important to me...had I have known I would have taken down the information manually and sort an alternate tracker for this...please explain.Version: 5.17.1
✓ Not personalizedI keep filling my baby’s achievements but the app keeps giving me activities for milestones he has already achieved or are for babies younger than him..Version: 5.33.8
✓ UnsubscribeI am having trouble unsubscribing can you please help me with this issue. This is no longer in my budget. Thank you..Version: 5.20.2
✓ TerribleI get activity plans for my son and once I check off the completed activity, it never updates it. It will show me that same activity again. It will show activities for a baby months younger than my son. I have written Kinedu two emails about it and they don’t respond at all. They clearly know there’s a problem but they already got my money so they don’t care anymore. They just ignore you and continue to acquire more customers. You’re just a number. Baby sparks is much better. They also have good customer service. Good luck speaking to anyone from kinedu. There’s no phone number..Version: 5.12.3
✓ Wolf in sheep’s clothingI installed it yesterday and I’ve been bombarded by emails, push notifications and in-app ads pushing me to subscribe: it’s not usable, useful or respectful. It feels like there’s half-decent content, but it’s impossible to evaluate with all of the noise. They need to hire a product or UX manager..Version: 5.54.5
✓ Good app but confusing to unsubscribeA good app for personalising tasks for your baby There was some confusion on finding a way to cancel the premium subscription as the ‘cancel subscription’ button on the app is only linking to the official site homepage..Version: 5.30.3
✓ Scaremongering parentsI downloaded this app because I wanted some help with teaching my 6mo how to sit. Immediately I was shocked to see an annual subscription was nearly £60!! For what!? Some videos!? I decided to do the free trial to see if it could help. It immediately asked me loads of questions about thinks my baby *should* be doing at this age which was terrifying as she wasn’t doing some of them. Fortunately I’m a second time mum so I know every baby develops at their own pace but this app could definitely scare some parents into thinking there’s something wrong with their baby. After I was through the questionnaire I was thrown into this convoluted app with no explanation of how it works or what I should be doing. I searched for “sitting” but there was only a video encouraging toddlers how to sit on a step which is not what I wanted. Parents: don’t get this app and definitely don’t give them any money. Lots of play on the floor and lots of interaction with you is all they need to develop at their own pace. The creators of this app are just trying to scare parents into giving them money.Version: 5.53.5
✓ It’s okay.Sometimes it annoys me that all of the activity directions are videos. It’s nice to have the visuals, but I’m a fast reader and would prefer that, especially as I usually search for activities during nap time and try not to make noise as my baby is a light sleeper. The slowness of the videos makes this app a little tedious in my opinion. I can find activities on Pinterest much quicker. Also, it annoys me that you can’t search for the articles. I wanted to go back and show my husband one that I read and couldn’t find it. So, after trying it out, the free version is good enough for me; I’m glad I didn’t buy the subscription..Version: 5.30.2
✓ Premium features is a spam, don’t put credit card onI subscribed to the premium plan. Received email from App Store says my credit card has been charged. However, when I logged into the app, it still requires me to upgrade to the premium plan. Tried to find support contact, but it was unsuccessful. Update my pervious review: contacted their support. They couldn’t see I have already purchased the premium plan. Until I sent them the screenshot of my subscription receipt. They suggested me to try to restore purchase in order to unlock my premium feature. The purchase journey is confusing..Version: 5.22.0
✓ Bad customer serviceI have paid for premium but mu content is still locked. It was open but then it got locked. No one is answering my emails..Version: 5.34.2
✓ How do I cancel?How do you cancel payments??.Version: 5.31.5
✓ If you care about privacy or push notification advertisementsThe app is wonderful, but if you care about privacy the Kinedu policy is opt-out and not the other way around. You should go into the settings and in your profile set to NOT share information with partners. Also be sure to disable push notifications if you do not pay for Kinedu as they will only send advertisements to buy premium over push notifications..Version: 5.50.2
✓ Great but..Great content but crash many times. Loading time is also too long..Version: 5.17.1
✓ Baby’s age is outHad high expectations for this app but upon signing up, first it got stuck on the page where you enter your details. After reloading multiple times it finally loaded. Then I noticed that my baby’s age is a month out. The date of birth is correct. But it says she is one month old when she is actually two. So all developmental milestones are out by a month making the app useless for me..Version: 5.31.0
✓ Keeps crashing during assessmentNot only did the app fail to log me in via my Apple ID, it continuously kept crashing during the assessment. App has since been deleted..Version: 5.25.0
✓ Stopped working on first dayI downloaded this apps and as soon as I entered all my information and got access to the app, it stopped working on it! I tried restarting it and still doesn’t work...Version: 5.53.7
✓ Don’t botherI paid for this app and then I am still told I have to pay to unlock further activities..Version: 5.6.4
✓ Waste of time!I downloaded this app and it doesn’t even work. Upon opening the app for the first time I was prompted to make an account or sign in through Apple, etc. I decided to make an account and I entered my email address and created a password. On the next screen, I had to enter information such as my name and that I’m a mom. When I click the continue button nothing happens. I closed the app, restarted my phone and tried again. This time it asked me to set up a profile for my baby so I entered the information but when I click continue nothing happens. It’s like the continue buttons are unresponsive. This app is a waste of time! I couldn’t even get past the account creation in order to use the app. I never write reviews but this app frustrated me because I didn’t even get the opportunity to use it. I’m going to delete the app now..Version: 5.30.10
✓ Misleading advertisementSo disappointed with this service, I downloaded for the 7 day free trial, didn’t like the app and deleted the day after, I’ve now been charged £65 for something I didn’t use! And no matter how hard I try I can’t talk to anyone about the issue. Not impressed..Version: 5.22.0
✓ Same game every few daysThe app just keeps giving me the same 5 games over and over even after I mark them as done..Version: 5.25.1
✓ Don’t trustI was charged about 100 dollars and I didn’t even accept the subscription and I emailed them and no one message me back about it. Don’t trust this app.Version: 5.30.9
✓ I have been charged after cancelling my subscriptionVery disappointed with the fact that a month later I find a debit from Kinedu on my bank account..Version: 5.20.0
✓ Very sadI’ve been enjoying this app since my twins were born, and all of a sudden I’m only allowed to update milestones on one of them! I can’t afford the premium (for obvious reason that twins are expensive) so I will probably have to uninstall the app. What a shame..Version: 5.17.0
✓ Taking money out!Why are you taking money out of my account? I can’t seem to see a subscription in my sub subscription area in my App Store! I only used this app for two days to try it out and I’ve been charged again! You say to cancel via App Store but there is no subscription there! When I went to cancel subscription on app after digging and digging to find it you locked me out of my account and every time I try change password you tell me you sent an email and you didn’t! You’re a very deceiving app.Version: 5.53.7
✓ ScamTried to cancel subscription, the app just crashed every time. Emailed the app-no response..Version: 5.14.2
✓ Almost thereI’ve been off and on this app since they released in Beta and it’s certainly made tremendous progress. However, the milestones still seem to be a bit off and difficult to understand as it applies to your child. For instance, my daughter (22 months) is able to identify her colors and shapes on her own. According to Kinedu, this doesn’t start until around 26-28 months. However, when I indicate her capability of completing those tasks, the milestone indicator states she’s only in the 13th percentile for kids her age. How does that equate when she’s mastering a skill you suggest she’s too young to master yet?.Version: 5.31.0
✓ Unless you pay, not worth itThis app used to have a free videos here and there; now it’s all about the monthly subscription. Which is very expensive btw. 16$ a month??? Not worth it. There’s little to no free content at all. Garbage.Version: 5.54.8
✓ Great appGreat app! But I would really like to have access to more features without having to pay for a subscription 🤷🏻♀️ I cannot afford to pay for a subscription but find this app great in helping me find activities to do with my son..Version: 5.8.3
✓ App does not workDownload the app, paid for premium and when wanted to edit family members in the app it stopped working. Is asking me to enter baby’s details and press continue, but nothing happens. No option to return to another screen, just hangs on the page completely stuck. Tried to reset my phone and re-download the app. The same. Was looking forward to the app instead left very disappointed:(.Version: 5.30.6
✓ Waste of money and totally scammedHow to rate your app 0?! I downloaded the app for the 7-day trail and it was so useless I deleted the app that day itself. Yet I have been charged $68 for the whole year and I will get nothing from this app. Everything on here is common sense. Don’t waste your money and fall into this trap!.Version: 5.30.6
✓ Let me just try the app first!I’d love a chance to try the free trial without a bunch of advertising getting in the way.Version: 5.20.2
✓ Don’t get it if you don’t have time to use itI did the trial but then when your living with a little one I had forgot in the day to day routine to cancel it so I’ve wasted money on this app and don’t even have time to use it Wouldn’t recommend getting this app as can’t see how anyone in a busy day gets time to do these activities..Version: 5.33.7
✓ Premium payer with no accessI don’t know what’s happening since November 2023 the app went down. I’m not able to login and I’m a premium subscriber, a lot of content is missing and if you ask they doesn’t care. Don’t have barely classes to watch anymore. Don’t bother trying for support the right hand don’t know what left hand is doing. Go for another option..Version: 5.54.7
✓ Great idea but doesn’t workThis app seems great. However, it claims that you can download one free activity every day but you can’t. They are all locked and when I tap on an activity it takes me straight to the upgrade options. Disappointed!.Version: 5.14.3
✓ App wont startWhen i try to open the app it starts to load then immediately shuts itself down so I havent even been able to access the app. Very dissapointing..Version: 3.0.9
✓ Very disappointingI've created an account and logged in but can't get passed the log in screen - the only option available is to log out..Version: 3.0.9
✓ False advertisingDoes not adapt to individual baby needs especially if advanced. My baby crawled at 6m, walked at 8 and I’m getting activities to encourage push to crawl even when I checked off all the milestones completed. Very disappointed to have paid for this. No support. Baby sparks adjusts much better..Version: 5.33.6
✓ Way to pricyYou got to be crazy in your freaking head to dare ask us to pay 64,99 per year for this. Yearly cost? Really?.Version: 5.32.11
✓ Pointless unless you subscribeOnly minimal content is available unless you subscribe and the subscription is 13.99 a month, $129.99 a year or over $200 for lifetime. A complete waste of time and I will be deleting this app..Version: 3.2.5
✓ PAID for App masquerading as free. Untrustworthy!I understand that apps need to make money, but I take exception to the way this app attempts to trick people. To use the app, you must sign in, provide all your details agree to terms and conditions. At this point there is zero indication that payment will be required to use the app. However, all features are locked until a £8 monthly fee is paid. This makes this a PAID app masquerading as free. Surely this is in breach of Apples Store guidelines?? Either way, I find it manipulative and disingenuous. Plus there is no way I will pay that large monthly fee without at least a trial period to confirm it is actually any good. My advice is to avoid and seek another more genuine app..Version: 5.45.0
✓ Unhappy with how quickly activities lockThis app is pretty good, but the activities lock very quickly. They should at least be available for 1 week. They always lock before I’m able to try them all. I am not paying $100 a year for activities I can find elsewhere on the internet for free..Version: 5.51.0
✓ DisappointingOne activity per day is manageable but I would expect there to be a different activity suggestion each day, but the same activities are recycled and repeated on multiple occasions. Shame. This is a great concept but unfortunately executed poorly..Version: 5.17.1
✓ DisappointingI really wish I could get a refund for this, as a single mom on a budget it is a huge waste of money. Most of the stuff on here are kind of common sense. Or too advanced for my 2 month old to the point where I questioned if he was as not on track with his development( he is just stubborn) do not get this, look up baby activities or ask your pediatrician to send you something to help with monthly milestones.... do not spend your money! Again the option for a refund would be nice.... yeah you get a sample of it and then decide to purchase however then trial is so limited that you feel you are missing out on so much so you subscribe and then realized you wasted money... could have gotten my son some cute clothes, toys or books and would have been so much happier..Version: 5.32.3
✓ Paid for premium but app doesn’t recognizeI paid basically $40 for premium subscription for a year but the app tells me I only have 3 more free activities unless I pay for premium. I’ve checked my credit card statement and I’ve already been charged for it. Also when we’re doing activities which involve milestones my baby has already achieved, the only way to complete the activity is to hit the small “Not yet” link at the bottom even though that’s misleading because my baby has already achieved those milestones. The app needs work and I feel like I’ve been scammed..Version: 5.31.7
✓ Not having a good experienceFirst of all - I purchased one month to test this because of the daily tips that were matching what my baby is going through. However, there is never a link to what is being suggested!! Example: A gentle massage can help vour baby become aware of the movements their body can make: it can also strengthen their muscles and even help them sleep better. Try out this massage today and make it part of your routine! But there is no link to follow this! And this is the second time that it’s happened. When you ask the Ai help (yea, computer, there is no actual person to talk to in the app) it directed me to find this in a place that does not exist on the phone. Baby profile > Activities > Massage and relaxation. What? And as for the classes, any that are actually sounding good, you need to pay extra. Wish I can get my money back...Version: 5.53.5
✓ Low usability and extremely poor customer serviceI’ve had too many issues with this app (and the people behind it) to recommend it. Let me just say, if you download it and then get invited to a program that costs 270/month, just say no. Who pays that much for access to content you could just as easily Google? Honestly, I feel duped by them. They basically charged me to work as part of their focus group (should’ve been the other way around). The app is at best a work in progress. Great in theory but it just does not deliver. The videos are incredibly tedious and any content specific to your child is inconsistent and confusing. Again, just google it. Absolutely do NOT spend any money on this app. They’re very communicative when you’re paying, then totally unprofessional and MIA when they can no longer benefit from you (which is consistent with some other reviews I’ve now seen)..Version: 5.33.6
✓ It stole my money..Don’t get me wrong I love this app so I actually spent the money for one year. After I paid for the one year I tried to see what it unlocked for me. An to my surprise it didn’t even unlock anything it just continues to tell me I have to pay for the premium even though I literally just did. Before purchasing the one year premium I loved it. However now that it stole my money I wouldn’t recommend. !.Version: 5.13.0
✓ App has too many glitches and costs too muchThe app is a great idea. Lots of useful info for parents. However, using the app is cumbersome. It takes over 5-6 minutes just to open the app (even after making sure IOS is up to date and all the usual settings are in order on iPhone8. Clicking on certain tabs also takes a very long time to load. The ads and promotional content is overbearing, and the app is so restrictive in its free content that there is not enough on offer to keep me returning. Sometimes I’d like to use the app, but I am often deterred due to the long load times and I end up just shutting it down. If these issues were addressed and the app was more accessible to all parents - not just wealthy parents - then I’d consider investing in it. But ultimately, I can get this info elsewhere..Version: 5.18.0
✓ Horrible spamI’ve unsubscribed to these emails so many times, but they keep spamming my inbox. Absolutely horrible company..Version: 5.34.9
✓ Crashing!Downloaded the new update and now it crashes every single time it’s opened..Version: 5.12.0
✓ I like the app but it’s incredibly buggyI love the activities when it’s working but everyday my baby’s plan resets and today I can’t even get in because it is on a loop of “update skills > update plan > new skills available > update skills” - needs a lot of debugging especially at this price it needs to work flawlessly..Version: 5.33.6
✓ Don’t See the valueCan’t believe i paid 40$ for an app to tell me to shake rattles for my baby.. i blame it on the middle of the night pumping sessions, impulse purchAse! Unfortunately can’t refund.Version: 5.30.10
✓ Once off fee would be better...This app looks amazing in theory, I’d pay a once off fee to use the activities but so much money per MONTH?!? I’d be more interested if it was more affordable and better value for money..Version: 5.16.0
✓ Why would I pay for this?You can’t expect people to dish out money monthly when a lot of sample activities are literally just “let your baby look around” and similar obvious “activities.” I get that there is not much to do with a young baby, that’s fine, then stop making so many “activities” and only make a few that are actually quality. This app used to be really helpful a few years ago but you've made it so limited to the non subscriber and not in a way that makes you want to pay for the service.Version: 5.34.6
✓ Free but not freeI don’t like how it’s free to download but as soon as you want to use anything on the app you have pay a big amount of money to use it.Version: 5.13.1
✓ GlitchThis app is a great IDEA, however it’s not working properly. Just purchased the yearly upgraded subscription to find out that every time I click on a milestone it is glitching and just closing out of the app. Also not sure why I’m not seeing the same template as the one it shows in the pictures. I do not see where I can click a category for baby’s age like 0-2 months which is what I’m looking into and see what milestones my baby should be reaching. Not sure what’s going on with this app. I feel like I just wasted money unfortunately. I was REALLY looking forward to having a tool to help me along with my first born coming in July..Version: 5.30.8
✓ ExpensiveHow can I stay a free member for only 2 activities a week? It’s too expensive for me otherwise..Version: 5.13.1
✓ Kept billing after I requested cancellationI tried twice to cancel this subscription because it’s just too expensive CAD $19.99 plus tax. Every time I requested cancellation The app kept asking if I wanted to keep the subscription for a lower amount and I declined and requested cancellation. TWICE my request was ignored and they kept billing the full amount to my card. I requested a refund and Apple’s answer was: “We've determined that your purchase doesn't meet the conditions for a refund”. VERY disappointed, I cancelled the subscription AGAIN today and if I am charged again in February I will be extremely upset and will make a lot of noise with complaints. Do not get hooked with their monthly subscription, it’s just not worth it. You can get the same quality of video content in YouTube..Version: 5.29.2
✓ App keeps crashing?!This seems like it would be a FANTASTIC app but it keeps crashing. I have the latest version. It keeps crashing when I try to add family members of switch tabs. I’ve tried the contact support butting within the App Store but it keeps bringing me back to the review page. Would love to get this working. Please help!.Version: 5.0.2
✓ Bad interfaceI haven’t started using the app yet, but I have a lot of problems already . When I opened the app right after I turned it on . It says the yearly member is 70 USD. I did not want to pay without knowing what is the app about . Then I sipped it. Afterwards , I decide to give it a trial and want to go back to the yearly 70USD. Then , I couldn’t find it anymore . Everywhere I presses, it is 90USD per year . Then, I think maybe I should just pay for the lifetime membership. I checked the 150 USD and they still charge me the 90USD yearly!!!! What is going on ? I have already sent an email . Hopefully they can have a better app for purchasing . I am already very unhappy with my billing experience . The app’d better works after all these troubles I need to go through with a 5-days old new born at home 🤬🤬🤬.Version: 5.20.2
✓ Need supportI signed up for a year subscription but it keeps telling me that I only have the free version and it also keeps charging me every month like if I didn’t get the yearly subscription. I’m a stay at home mom so usually when there’s money in my card there’s a reason behind it. I really need to fix this because I’m about ready to never get another app and my baby was seriously progressing before the app started giving me problems. Now I’ve spent most of my time trying to fix the issue which is taking time away from my daughter. -send help.Version: 5.34.9
✓ RefundReally disappointed that it doesn’t tell you when your free subscription ends and charge you the full rate £79! Why £79 when there are cheaper options! Absolute rip off..Version: 5.29.5
✓ CONPLETE Waste of Money. Costumer Service is NonexistentI’m a first time mom and was checking out different apps to find something that could help me teach my son what he needs to know. I tried the free trial, only to be billed a day earlier than the trial ended (I had already decided that I wasn’t going to buy the subscription with Kinedu and planned to cancel the night before the trial ended). However I was billed $60+ for the entire year prematurely. I emailed Kinedu telling them what happened and that I wanted a refund and cancellation of my subscription. They didn’t respond to my email. I cancelled my subscription from my end, hoping to get the refund soon. It has now been almost a month and I have now reached out to the customer support team MULTIPLE times to get a refund or to AT LEAST reinstate my subscription so that I can actually use the YEARLY subscription that I was charged for!! No response. I would have called Kinedu immediately, however apparently the only form of contact is through email. ** DO NOT BUY. ** Worst service I have ever received. Biggest regret and such a waste of a lot of money..Version: 5.16.0
✓ Do Not BuyThis app doesn’t have a lot to offer to begin with but I unfortunately paid for it before discovering that so I tried to keep using it anyway. I signed up with my Apple ID and created an account and then one day my Apple ID didn’t work to sign in, it just asked me to create a new profile and pay again. I contacted customer support and they had me sign in to my previous profile with a Kinedu generated id and password. This worked once. Even after trying to change the password it will not stay logged in and I have to get a password from customer support EVERY time I want to open the app! How is it THAT broken!? They won’t even give me a refund even though I CANT use what I paid for!!.Version: 5.54.8
✓ Feel scammedTook my sign up data including baby’s details then a page popped up demanding £60 - this is not for an in app purchase, you cannot get around this page. Should not be allowed..Version: 5.54.5
✓ Confusing app, constant upsell, spammy emailsThis app is terrible! I entered my baby’s age and tried to explore the daily developmental activities, but the UI was too confusing to get very far. There were about 20 different things to click on in the layout, and the first half had nothing to do with the activities I should do with my baby. They were trying to get me to take classes, participate in Q&A, and tell me the importance of breastfeeding. When I finally found the developmental activities, they were so simple I had to laugh. Have your baby look at their surroundings, really? I was looking for creative activities I wouldn’t think of on my own as a first time mom. Every time I clicked on something or tried to return to the main menu, the app would try to upsell me to pay for a subscription. I also got THREE emails from Kinedu within two hours of downloading the app, which was overboard and intrusive. Lastly, I tried to look up others’ experiences with Kinedu on Reddit and noticed the co-founder kept commenting on every thread telling people why this app is so wonderful. Why don’t you let actual users discuss their experience? I deleted this app already and will keep looking..Version: 5.41.2
✓ Too many bugsMy app keeps on bugging every other their days.Version: 5.33.2
✓ No content unless you payThere is basically zero content or activities unless you pay a monthly subscription. Everywhere you go in the app it tells you to upgrade, upgrade, upgrade. Everything is locked unless you pay. For example, today I only had one free 30-second video available to me about putting toys slightly out of reach for my baby to encourage crawling. A quick google search would have given me that tip, so I’m deleting the app and will just google “activities to do with a 6 month old” and get the info that way. This app hasn’t given me any reason to think their locked content is better than what I can find for free elsewhere. Pretty disappointing..Version: 5.25.1
✓ Have to purchaseBaby is 10 months now and all of the exercises have a crown on them so I cannot access anything without having to pay for premium..Version: 5.54.8
✓ Paid subscription but unable to access contentIt's been 24 hours since paid for monthly subscription but app will not let me access content. Very frustrating..Version: 5.21.0
✓ Doesn’t work!!This app never loads the daily plan which was the reason I purchased it. To do daily activities with my child. Such a shame it doesn’t work. When it does it’s great.Version: 5.30.0
✓ Free version is awfulEverything is locked. You can see a plan but it’s all locked. They just keep trying to sell you paid version. Don’t get it if you want free version.Version: 5.50.3
✓ Where did the “free” part go?Been using and recommending this app since 2021. Now my kid is nearly 3yo. I checked in today for the 3 “free” daily activities and they were all behind a pay wall. Does this app work at all without a subscription? Disappointing. Won’t ever recommend again..Version: 5.54.5
✓ Soooooo expensiveThis may a useful app, but the very steep price is a barrier for most families being able to afford it. Such a shame..Version: 5.35.4
✓ Serious Bug - makes app inaccessibleSo I’ve loved the app and find it super helpful in finding activities to do with my 4 month old. However the most recent time I opened the app - I received a screen stating I needed to update, and to click the button to “update now”. I do so - and am redirected to the App Store, where my only option is to “open”. I do so and I’m redirected back to the Kinedu app - and the same screen asking me to update. From what I can tell poking around, I can’t get off this update screen and I can’t find anywhere to update in the App Store. I’m stuck in this loop. Which is disappointing bc I can’t even get to app support, which has led me to leaving this review. Serious bug & problem - please fix..Version: 5.20.3
✓ Shame only one activity a day is freeUseless unless you pay for the app which I wasn’t willing to do. Shame as there is potential but no point in this app unless buying it. Adverts all throughout the time I did the survey. Disappointed..Version: 5.14.3
✓ Update only gives you one free activity a dayWhich makes me less interested in the app than before when you had 2 free activities to view. It feels like they’re pushing the subscription even more than before (if that’s possible!).Version: 5.14.3
✓ Could be great but needs to be restarted a lotThis app could be amazing and I have been enjoying using it to help my baby develop. However when I change an activity or save a milestone when completing an activity it just loads for ages and never goes any further, then I have to restart the app. Very annoying..Version: 5.25.1
✓ Don’t getYou have to pay for everything price is ridiculous.Version: 5.55.1
✓ Please Read!!!I downloaded this app today (February 2, 2020) and I was automatically asked to enter an email address and a password. Once I entered those, the app asked me a series of questions about my infant. After answering those I went to look at the app and it had automatically signed me up for the 7-day free trial subscription (or freemium as it shows on the website) for the yearly subscription. I then went to go read the reviews on the App Store, and I realized that this has happened many times before. Therefore, I am wanting to CANCEL my “free trial” before I am billed the monthly/yearly subscription purchase like other individuals I have seen in the reviews. I emailed them because there is no way to delete account or discontinue, it just sends you to your email to email the app company! This really isn’t the best! And I was hoping so much that this would work!.Version: 5.29.2
🙂 Kinedu: Baby Development Positive Reviews
Kinedu: Baby Development works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Kinedu: Baby Development.
⛔ Kinedu: Baby Development Problems
