Name: Salesforce Social Studio
Rating: 4.28329 (437 reviews)
Author: Salesforce.com

77.7LEGITIMACY SCORE
81.7SAFETY SCORE
17+CONTENT RATING
FreePRICE

What is Salesforce Social Studio? Description of Salesforce Social Studio 1463 chars

Social Studio puts Salesforce’s enterprise-grade social media management capabilities at your fingertips. Plan and create compelling content campaigns from Publish. Foster and moderate community conversation from Engage. Use Analyze to access your Listening dashboards. And with Quick Search, quickly see what’s happening across the social web. The Social Studio Mobile App is completely cloud-synced, so anything you do on your phone will be reflected everywhere you use Social Studio (and vice versa).

Publish
• Create, schedule, and manage content for Twitter, Facebook, Instagram, LinkedIn, YouTube, Pinterest, and Google+.
• Measure the effectiveness of your posts.
• Approve content before it is scheduled.

Engage
• Respond to posts and engage with your communities on Twitter, Facebook, Instagram, LinkedIn and YouTube.
• Monitor what’s happening on Forums, Blogs, News sites, and more.
• Reply, Retweet, Like, Favorite, Comment, Quote (etc.) to your heart’s content.
• Collaborate efficiently with your community management team.
• Flag, tag, categorize and organize content as it comes in.

Analyze/Listen
• Broad listening support for many millions of sources.
• Access Broad Listening dashboard from your phone.
• See what’s happening on your owned social properties.
• Easily share key insights with a tap.
• Get instant search results for any keyword(s) with Quick Search.

Salesforce Social Studio App User Reviews
Salesforce Social Studio Pros
Salesforce Social Studio Cons
Is Salesforce Social Studio legit?
Should I download Salesforce Social Studio?
Salesforce Social Studio Screenshots
Product details of Salesforce Social Studio

Salesforce Social Studio App User Reviews

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Salesforce Social Studio Pros

✓ Excellent functionalityThis app is particularly handy for managing incoming posts while I'm out of the office. Love it..J SarvVersion: 1.12.2

✓ Great app, easy to use and very convenientEasy to use and convenient for both publishing on the go and for approving posts created by others. The quick search capability is also useful for ad-hoc insights..Timothy Peter Henry WilliamVersion: 1.6.0

✓ Salesforce Social Studio Positive Reviews

Salesforce Social Studio Cons

✗ Unreliable and inconsistentSeveral members of my team use Social Studio for monitoring our business pages. Unfortunately, many times when one person takes action (such as hiding comments), the next persons dashboard does not indicate that this action was taken (a hidden post still appears). Overall the app is a bit clunky and not easy to use. The desktop version works well—the app, not so much..Nate 1993Version: 1.26.0

✗ HorribleThis app does not work as it should. The engage column cuts out and does not let you go back in history (sometimes no further than 20 mins). I used the use the app to engage with posts but because of this issue I can’t. I have raised a complaint but it’s not going to be fixed anytime soon. Would recommend going with a competitor.Cb201122Version: 1.26.0

✗ Salesforce Social Studio Negative Reviews

Is Salesforce Social Studio legit?

✅ Yes. Salesforce Social Studio is legit, but not 100% legit to us. This conclusion was arrived at by running over 437 Salesforce Social Studio user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Salesforce Social Studio is 77.7/100.

Is Salesforce Social Studio safe?

✅ Yes. Salesforce Social Studio is quiet safe to use. This is based on our NLP analysis of over 437 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.2/5. AppSupports Safety Score for Salesforce Social Studio is 81.7/100.