Count the Kicks! App Negative ReviewsHealthy Birth Day

Count The Kicks! Negative Reviews

4.7
4.78196 star

Total 80 Negative Reviews

Count the Kicks! App Complaints & User Negative Comments 2024

Count the Kicks! app received 80 complaints, negative comments and reviews by users. Have you ever had a bad experience using Count the Kicks!? Can you share your negative thoughts about count the kicks!?

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Count the Kicks! for Negative User Reviews

Great idea but terrible execution and bad appGood to count kicks but it doesn't save pregnancy or let you save the count for the day so the whole thing is a bit useless! If it would let me save anything it would be great..Version: 3.6

Glitchy, terrible, needs a lot of workThis app is horrible since they’ve updated it. I used it for my first child and liked it, now with this baby it crashes all the time and tells me I’m not logged in over and over. When I try to log in it says I don’t have an account over and over. I’m fed up with it, I’ll count kicks manually and delete this app. There’s no point in using it when it doesn’t even save the history of my counts because it never remembers that I have an account.Version: 4.0.13

It’s not even opening so 👎I tried opening it several times. All other apps work normally, no issues with the phone (updated software), this app just won‘t even open. Waste of time..Version: 4.2.0

Doesn’t workDownloaded and re-downloaded multiple times but won’t even open! Just crashes when you click on it before it even opens.Version: 4.2.1

Lots of bugsThe app just deletes your history and data after a while. So all the history up to that point is lost and you have to start all over..Version: 4.0.13

Watch app doesn’t workPicked this app as I wanted to use it on my watch but the button to press to count the kicks is missing. Everything else seems to work but you can’t actually record the kicks as instead of a button all you see is the timer on a black screen without a button. Shame because it’s a great idea.Version: 7.5.7

Very very disappointed- data wipedI reached my due date and the app kept aggressively popping up with a “Did you deliver?” before I could count my baby’s kicks. I’ve been counting since 28 weeks and am now at 41 weeks, so I lost a LOT of data when I clicked “yes” with no ability to go back, no prompt to enter actual delivery date, etc. To be honest this is the worst time to lose the data since my chance of stillbirth is going up the longer baby stays in, and I’d like to be able to actually compare. Unfortunately the app design has ruined this. Overall the app works well but it also doesn’t have a good info button in general if you start counting and then forget. You have to go through and manually delete the bad data rather than being able to just start the session over. For a free app it’s pretty good but could use some big functionality changes..Version: 5.1.0

Keeps crashing at launchThe app doesn’t launch. I’ve tried on many phones and it doesn’t work.Version: 4.2.1

Logged me out & unable to log back inThe app logged me out and I am unable to log back in, even when attempting to reset my password. Tried uninstalling then re-installing the app but this did not work. There is no tech support number / email to contact for these sorts of issues..Version: 4.0.13

Got all the right features but not well designedI had issues with the profiles, which would not record more than one session making tracking pretty useless. And if I recorded a kick count that wasn’t associated with a profile it would forget it. The alarm didn’t work. This app is not intuitive..Version: 4.0.13

Doesn’t even openHave tried to download numerous times, app wont even open. No issues with any other apps..Version: 4.2.1

Takes too long and kicks you out of appTakes too long to load the app so you miss the first kicks. It also just kicks you out of the app randomly. Has the potential to be a good app but these glitches need fixing..Version: 4.0.10

Crashes at launch.Doesn’t launch. Crashes before launching..Version: 4.2.1

Doesn’t even openSomething wrong with App. Doesn’t even open..Version: 4.2.1

Some kinks shorn the app.I like the overall look of the app and the aesthetic. However, when doing a kick counting session, sometimes I don’t know that I didn’t finalize my session and it didn’t register - so I basically lose all the data I just input. This wasn’t just one time, it happens frequently. Also, for some reason, I was signed out of the app but it never notified me and there was no indication I was signed out so I was doing kick counting sessions for days and even I tried to check the history, I couldn’t access any of the data. When I showing some time trying to troubleshoot that’s when I realized I wasn’t logged in. When I logged in, none of those previous sessions were saved. I have another app that works better. Such a shame because I really like how this app looks..Version: 7.5.8

RMThe app is helpful, however, each session has to get to 10 kicks before you can save it. Sometimes there are more or less than 10 kicks so I often have to add kicks just to save the session and then write the actual amount of kicks in the notes section. Would be better if you could put the actual amount of kicks and save the session whenever you wanted..Version: 5.2.0

Terrible app, don’t waste your effort.Even though this app was easy to use, it was very troublesome. When you first start the app, the loading screen takes way too long. You would have to wait for a pop up to appear before you could actually use it. Occasionally, the app would kick me out and I would have to sign in every-time I want to use the app. Keep in mind, they also kick me out during my kick sessions and I had to keep logging in EVERY single kick. Wouldn't recommend this app..Version: 4.2.1

Too glitchy to rely onI wanted to like this app - especially given all the positive ratings- but the first two out of three sessions I had were a complete waste. Day 1, I started counting, finished the session, then it prompted me to create an account or continue on as a guest. I of course created an account, as I intended to use this for the next 3 months. Unfortunately, once I did that, all my session data was lost and was not synced to the new account I created. I was bummed but planned to do Day 2 with my new account. All was well. On to Day 3 (today), things were going well. However, when I went to record a kick, I opened back up my phone (bc if no activity, the screen goes black - which was fine before - you just reopen it and continue your counts…although it would be ideal for the app to stay open and active when you were in an active kick count session), and this time the app had just restarted itself and was back to the main screen asking me to count my kicks! When I went into session history, I saw my incomplete session with 3 missing kicks and the time it took to get to 7. Why did it choose that time to just shut down and restart? So once again, I was left with incomplete data. I’m deleting this app and finding a new one - this info is way too important to keep taking chances on whether my info will save one day to the next!.Version: 5.0.4

OkayThe app worked fine for what I needed it to do but without sounding insensitive I really wish they would keep the references about stillbirth in their own tab instead of having them pop up at the end of a count session. I already knew the importance of counting kicks, hence downloading the app, but the frequent references to the founders' stories was an anxiety trigger. Also, I always go over my due date and every day that I logged on past my due date I would get a pop up saying they noticed I was past my due date and did I need to update my profile with the delivery...annoying to see that reminder that you’re overdue every time you log on. Lol.Version: 4.3.0

Needs work to be useful!Kick counts reset if you navigate away - which is a bit useless when you can be counting for anywhere up to two hours! Smaller gripe, but it would be good if you could edit the start time for kicks..Version: 3.1

Great idea, buggy appI really love being able to keep track of when baby moves, but this app has some bugs. It’s so slow when I first open it and then continues to be really slow every time I click on a new menu item. Also has logged me out multiple times which can be frustrating. If these were fixed the app would be 5 stars!.Version: 4.0.13

Lost two weeks of historyUsed the app on a guest account for two weeks. After counting today, I created an account to get a better view of kick history. Unfortunately, all the history I could see is now gone. This is especially frustrating because the history was saving just fine when just using a guest account but the app leads you to believe creating an account would improve reviewing the kick history. While this bug is being addressed, a notification or warning about loosing your kick history would at least be honest..Version: 7.5.4

Keeps not saving my dataAt first, the app was working really well. Recently though, once I finish counting the kicks, it comes up as 00:00 and no strength of movement shown. Really frustrating!.Version: 5.0.4

Not workingCrashes.Version: 4.2.1

Can’t even get it to startWaste of time downloading, app won’t even open to get started. Disappointing..Version: 4.2.1

Crashes!App itself works great but it crashes when I try to reopen and I have to reinstall to do another kick count on a different day..Version: 4.0.10

Doesn’t workApp won’t launch.Version: 4.2.1

Glad it was freeYou can't change your due date, has a list of different countries but only list states.Version: 1.0

Doesn’t workApp will not even open..Version: 4.2.1

Too many pop upsIt’s frustrating to be bombarded with alerts every time you open the app. Sometimes the kick counting button doesn’t work too. It otherwise a simple app to use for counting kicks..Version: 4.3.0

Timer is wrong and bad designThe design is bad, you have to register to save your information but you can’t register because when you enter the details the submit button isn’t visible (at least on my iPhone 5s). Also, I have twins and it counted baby one correctly for time at 8 minutes but baby two took a few hours to hit his number and they recorded it as 52minutes. Good idea but useless..Version: 3.6

Need to see session LENGTH when viewing list of all kick sessionsThe app generally works ok and I like being able to un-count a kick I have entered one incorrectly. One improvement I would like is for the kick session LENGTH to be listed when viewing the full list of kick sessions. Right now, all that is listed is the date and the time of the session and in order to see the overall time you have to actually click on the entry. I am in week 21 and already have 30 sessions recorded, so searching for long and short sessions is already impractical, not to say anything about what it will be like when I’m approaching 40 weeks! So please add the ability to see session length in the full list of kick sessions..Version: 7.5.8

Can’t even open the appHave tried downloading multiple times, restarted my iPhone - app crashes every single time I open it so can’t even register let alone use it..Version: 4.2.1

Downloaded and deletedDownloaded and then deleted. You can really only use app if you have an account with their website..Version: 1.0

Good but a bit slowIt’s a good basic app that does what you need it to. The only problem is it takes ages to load when you open it up..Version: 4.0.10

Seems functionalThis app seems to work just fine for basic kick count tracking, but it’s a definite eye-sore, and not very inclusive to alternative family types in their “tips.”.Version: 5.0.4

Takes too long to load, miss the countWhen opening the app it takes long, then after clicking on “start counting” it takes another long time to load too. Missed the count and time as the app was still loading most of the time. Quite frustrating..Version: 4.0.10

Terrible functionalityI’ve downloaded and then deleted it and downloaded again. It won’t let me open it. So very disappointing..Version: 4.2.1

Issues since new updateI had been loving the app and loved the sound of the new updates when I read about them coming to it, but now I’m really frustrated with how glitchy the app is being since it updated. It even claimed I didn’t have a current pregnancy profile, made me make a new one but then loaded my previous one anyway so now I’m stuck with two profiles for the same pregnancy & I can’t even combine the data. Besides that, it seems the old data got messed up some how, it’s saying my average time for sessions on that profile was Negative 43 minutes!! 33 sessions I can no longer use for this, thankfully I know what my old average was around for baby’s kicks, but like I said, it’s just frustrating..Version: 5.0.0

AwfulApp won’t even open!!!.Version: 4.2.1

HorribleWon't save info on pregnancy. Deleted info.Version: 3.1

Very unimpressedCounting kicks is very important but this app has not been what I hoped. When I go to kick session history I just see an unlabeled line and bar graph. I would love too see each date with time length labeled instead and be able to choose to see the past week vs past 30 days. When I go to share data it is the most unorganized way to share. I wish I could share a photo to show how chaotic it looks. Another thing I was surprised by is the app doesn’t give tips on how to do kick counts. Like don’t be eating or drinking nor listening to music as doing so won’t give you your baby’s neutral activity..Version: 7.5.0

App keeps crashingUnable to even open!.Version: 4.2.1

Better than nothingApple Watch app does not work - doesn’t load half the time and when it does load the kick counter does not function or respond. Wish the app would let you delete or edit data - I fell asleep mid session and couldn’t log the final kick. Only option was to delete the whole session or include the final kick as several hours later which would have totally skewed the data.Version: 7.5.4

Needs improvementApp crashes in the middle of kick counts. One session didn't get recorded. I had to "fake count" twice from memory to log these. Not loving kick counting in general, as I always miss his active times (they're never quite the same), and end up counting during his slower times, which is not representative of his pattern..Version: 4.0.13

Crashes constantlyDon’t bother - continually crashed and kicked me out.Version: 4.2.1

FIX!Gave me an option to pick my country, which is Canada but in order to complete my profile I have to pick a "STATE" lol there should be an option for "PROVINCE".Version: 3.1

Good concept, poor deliveryI love the concept of what the app is trying to do, but I feel like the app itself needs a lot of work. It is constantly logging me out, which is frustrating to have to always be logging back in. When it logs me out, then it creates a new profile when I log back in so I can’t actually track much because there are only a couple count sessions on each profile. I haven’t figured out if I can combine the multiple profiles. I also feel like it operates really slowly to load, to start a session, etc. I want to like this more, but it usually just frustrates me and doesn’t work well..Version: 4.0.13

Doesn’t workDoesn’t work on iPhone XS Max. Doesn’t load and just crashes. 4th attempt at download..Version: 4.2.1

TimerNot very good as you can’t see the time on history which is not very helpful at all. Kind of useless counting, yes you see in how many min baby kicked but this is it, looking back on previous day to compare or may be check time from previous day you can’t as time is not shown..Version: 3.6

Reminders turning off 😔I really like the simplicity of this app, but for the second time now it has stopped pushing my reminders through my notifications. I will probably continue to use the app since it has so much of my data now, but it is really disappointing and I am often forgetful so I have some anxiety about forgetting to get my counts done. If I was to be ultra nit-picky, I really don’t like the yellow & red/primary color scheme, and the font is a little off-putting. But overall, an app like this should be easy to use and basic and it meets that expectation!.Version: 7.5.8

App isn’t openingI’ve downloaded and installed this app but it seems to crash as soon as I’ve opened it....Version: 4.2.1

CrashesWon’t open. Crashes on title screen. Tried rebooting my phone but still not working..Version: 4.2.1

Doesn’t let you record under 10 kicksDoesn’t let you record under 10 kicks at a time which is quite annoying as you can’t then exit the app. I downloaded it and deleted it immediately for this reason..Version: 5.2.0

GlitchyThis app is incredibly glitchy. With my previous pregnancy, I had a few months of data logged and then it was suddenly gone/lost. I created a new account and for the remainder of the pregnancy, data was logged/saved. I am currently 24 weeks pregnant and figured I’d give this app another try, but I can’t even create a new account using Apple or Facebook, as it says it’s “unable to authenticate” or something. At this point, I don’t even want to bother logging in with my old account as I don’t care to encounter another glitch and lose all my data again. Kick counts AND learning your baby’s movement/routines are very important, so if this app doesn’t work for you (as it doesn’t work for me), find something else..Version: 7.5.8

BrokenDoesn’t launch!!.Version: 4.2.1

Can’t set up account!Have tried and tried and tried to set up an account and I just can’t get it to work. Tried with Facebook, tried with email, no joy. Very frustrating!.Version: 4.0.10

CrashingJust downloaded the App and it won’t open. It keeps crashing..Version: 4.2.1

Concept great, execution terribleThe purpose of the app is great but the functionality isn’t. It kicks me out often (especially when I was trying to register, which is a condition of using the app), takes a long time to load and has way too many pop-ups. I’m not interested in reading celebrity tweets on parenthood but I’m forced to close the pop-up about it every day. I’ve also discovered today that after using the app for several months it has somehow lost all of my data, so I no longer have a record of normal kick activity. In short, don’t bother. Use your notes function instead..Version: 4.0.10

Need to fix!Keeps shutting down when I try to add pregnancy profile, which you have to do before your kicks are saved. Waste of time, choose a different app that does the same thing..Version: 3.1

Very slow!I like the idea of this app. But aside from it is very slow to open every time, it also logs me out all the time. I lost tons of data because of this! Please fix all your bugs! It is so frustrating..Version: 4.0.13

Data Never SavedI’ve installed this app and tried for 2 days. The interface is confusing and hard to use: I first tried the “start counting” function, which seemed to have recorded a session with 10 baby kicks. But after I saved the session, it went nowhere to be found. I thought maybe I needed to created an account first, which then I did, and I also created a baby profile. Then I tried to count again and saved my session, but under “Kick Session History” it showed “nothing here”. I was confused. Then I tried to record another session under the baby profile I created, now it seemed like the session had been saved. Today I opened the app and checked again, all sessions I “saved” previously were gone again. So frustrating. Such a waste of time. Where did the rating 4.8/5 come from???.Version: 5.0.0

Frustrating GlitchI was tracking my baby’s movements for a month and a half, and then a few days ago I go to open my app and it has logged me out. I had used Facebook to create my account, so I attempted to log back in via Facebook. However this message came up:” Login failed. You can’t use Facebook to login to this app or device because there is an issue with the implementation of the Facebook login.” I tried multiple times, even deleted and reloaded the app, but no success. So I had to create an entire new profile using my Google login, and I’ve lost nearly 1.5 months of data for my baby’s kicks. I’m disappointed by this - even if the issue is with FB and not Count the Kicks. I wish there was a way to just create a profile from scratch and not rely on some other platform like FB or Google to create an account..Version: 4.1.2

Great app but often will not open when I go to use it!When the app opens and loads I have no issues but I will go a day or two without using it because every time I click on it the app will not open or load... very frustrating!.Version: 4.0.10

Doesn't workDoesn't work. Can't save pregnancy info and app crashes so can't save any kick sessions..Version: 3.1

Great until the update.I love this app due to being able to track my baby’s movements. I love that it keeps track of how long it normally takes for the baby to kick 10 times, what time of day I did the tracking, and the date. However, the app recently had an update and all of my “times” changed to random times. I am basically starting all over again today which is disappointing..Version: 5.0.4

Very delayed upon openingThis app works well for counting kicks and is simple to use. However, it's very annoying that it takes several several seconds to load upon opening app and after hitting the "Start Counting" button. My baby moves quickly so often times she's already kicked 3-4 times before the app even gets to the foot symbol for counting each kick. Sometimes I've also found I have to click the foot symbol a few times before it actually registers that I hit it. This kind of app shouldn't have that much lag time..Version: 4.0.10

Doesn’t workI’ve downloaded and deleted this app 5 + time’s now. It just crashes when you try to open it..Version: 4.2.1

Lately there are so many bugs!So, at first I was annoyed because I counted several sessions before I created an account. Once I created my account, it wiped my session history with no notice. Then, it started saving a few, but the averages and charts were all messed up. Now it doesn’t save any of my sessions, at all! What’s the point if it doesn’t actually save data? Seems like it was a really good tool before the update, which stinks because I did like the ability to track movement strength too..Version: 5.0.0

Bad for womenThe app is effective for assisting a woman doing her kick count, but the accompanying stories of “saved babies” are distressing at best and irresponsible/potentially hurtful at worst. Most women who notice reduced fetal movement will go on to deliver healthy babies. This is deliberately obscured by the app, contributing to increased anxiety and fear amongst the users (including myself at the time, despite high medical literacy). Encouraging women to communicate with their providers if they have any concern. Do not wave horror stories in front of women’s faces. For what it’s worth, the suggestion that the app “saved” any babies in the stories is misguided and misleading. My rec: talk to your doctor if you are worried. If you want a kick counter app, get a different one that doesn’t include deliberate scare tactics..Version: 5.0.4

CrashesI love this app, easy to use. Only issue I have with it, and it’s a big one, is that I’m pregnant with twins and they often move at different times so I may start the count for one twin and he completes his kicks in short time but his brother may not wake up for a while. In the time between one twin and the other the app resets itself and I lose all the kick data for the first one. Super annoying!.Version: 3.6

Can’t sign inRubbish can’t sign in.Version: 4.1.2

Crashes oftenI loved this app at the beginning and started using it once I entered my third trimester. About a week into using the app I noticed that it had issues crashing when I try and open the app. There have been multiple times that I haven’t been able to access and count my baby’s kicks. I’ve also had issues with getting signed out. I do agree with others that it takes a long time to open. By the time it does open my baby has already moved frequently. Due to the unreliability I went with a different app.Version: 4.0.13

Update messed everything upEdit: I was eventually able to log in and my data was mostly still there (last session didn’t save movement strength). I was enjoying the app, but recently updated it as prompted. It started acting buggy (couldn’t finish the session or save it). I uninstalled and reinstalled the app and now I can’t log in at all. I tried “forgot password” and still can’t sign in. New update made the app super buggy, the forgot password process is painfully slow, and now I lost my data unless this can be fixed..Version: 7.5.7

Needs updatedI downloaded this app about a month ago and absolutely love it. However when I tried counting yesterday morning, it had logged me out of my account (I always stay logged in), and wanted me to start all over. It keeps wanting me to create an account and I’m annoyed because I have lost a months worth of counting. Every time I try to log back in with Facebook it says error. My son has a heart condition and I am 31 weeks so this app usually gives me some peace of mind. Please fix whatever is going on or I’ll be deleting. No point in keeping an app that doesn’t work..Version: 4.0.10

Ok appKick count ends at 10 kicks and there is no option to end a session manually. Please add these as extra options if you don’t want to use the set 10.Version: 5.0.4

Accounts don’t workThe app works if you never ever have to change phone. I thought I created an account when I was with my old phone, but now moving to the new phone, nothing got synced over. It’s also impossible to log in with a facebook account. It’s always unrecognised device even though I’ve put in the correct code from the generator. Maybe it’s a facebook problem, bur it’s still not working for this app. So I’ve lost all the counts I got from my old phone..Version: 4.0.12

Kinda stressfulFirst, the Apple Watch app does not work at all. I downloaded this app specifically because it said it was Apple Watch compatible and it doesn’t work. I don’t have my phone on me most the day so I missed tons of sessions because I can’t log them. I’ve had this app for about a week and every single day the little tip or fact that pops up is solely about still birth and fetal demise. I’m 32 weeks pregnant and I don’t need to see this and not just every day, but every time I log a kick session it’s the same pop up for 24 hours about still birth or how often still birth happens or “meet our ambassadors and their stories” and every single one I read is about them suffering a still birth. Like Jesus can this stop?! Can we get anything else for these pops ups except all of our biggest fears? And there is no way to turn this off. You have to see it every time you finalize a kick session. Maybe I’m unlucky and getting them non stop but I’m about to delete this app if I get one more..Version: 7.5.4

Doesn’t work!App won’t even open! Just crashes.Version: 4.2.1

Older version was betterI started using this app about 3 months ago. (A lady I lnow is a huge advocate/ambassador for it and I’ve been wanting to use it with this second pregnancy.) I am currently 7 months pregnant. It was great at keeping track of my sessions. Well, this app was recently upgraded. The biggest difference is that I have used this app every day since the upgrade and the app keeps saying I’m on day 1. Yesterday, it even said I haven’t logged in 2 days. So I logged in the afternoon around 5pm and again in the evening around 10:45 pm. The app still said I’ve only done one session. I’m going to give it a few more days. If it doesn’t change, I will delete and look for something else..Version: 5.0.0


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