- 85.0LEGITIMACY SCORE
- 89.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
The Image Converter □ App Complaints & User Negative Comments 2024
The Image Converter □ app received 97 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Image Converter □? Can you share your negative thoughts about the image converter □?
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The Image Converter □ for Negative User Reviews
✓ Epic failHave to pay to convert to jpg.Version: 11.0
✓ Not working on iPad ProThis app not working on iPad Pro.Version: 11.4.0
✓ Awful app and supportAttempted to convert file 8 times, no success. App just stalled halfway through. Purchased “lifetime subscription”. After inquiring about refund, they suggested I deal with apple instead of standing behind their own product..Version: 11.0
✓ GarbageCould not convert a zip file on my iPhone..Version: 12.6.5
✓ Waste of timeNot free should not be listed as a free app.Version: 12.2.1
✓ GarbageU only get to convert 1 photo n then after that u got to pay, idk ab u but not everyone has the money to pay for a stupid app when there’s things online that give u better results for free, AND, YOULL NEVER GUESS THIS BUT….YOU GET TO CONVERT YOUR IMAGE MORE THAN ONE BLOODY TIME FOR FREE N ALL.Version: 12.6.5
✓ It doesn't openSimple as that.Version: 11.4.0
✓ Not Free at allNot Free, shouldn't be in this category..Version: 11.4.0
✓ Converting to SVGThis is a horrible app, I have not had one image convert to an svg properly. It’s so bad I had to rate it before I deleted it..Version: 12.2.1
✓ Asks to pay at the end, after setting everything upIt doesn’t let you do anything without paying for a subscription. It doesn’t tell you that until you already do everything, then it tells you at the last second you need a subscription. Quite the underhanded app..Version: 12.4.0
✓ The apps don't openThe apps don't open.Version: 11.4.0
✓ Doesnt work at allGarbage that i spent $14 on.Version: 11.4.0
✓ PNG to SVG requires payment planThis looked good and has 5 star reviews. My first attempt and it wouldn't let me select more than 1 file from around 25 files in a folder (batch conversion?), then after it let me select 1 file it said PNG to SVG requires payment plan when you try to convert. Absolutely ridiculous..Version: 11.4.0
✓ Slow and unreliable with big files 24MBIt’s taken me 30mins to try upload a single file. Just stalls. Hen suddenly works fine. Waste of time..Version: 10.6.1
✓ Crashes immediatelyHaven’t even been able to open it, on my iPhone 7. Crashes immediately!.Version: 11.2
✓ Can’t even try itI like being able to try something before seeing if it’s worth the purchase. Wasn’t even able to see if this would do what I needed before it was asking for cc info. Might be the perfect app, but wonder how many customers are lost because you can’t see what it’s capable of..Version: 12.2.1
✓ Terrible, can’t even upload filesThis app won’t complete any pdf uploads. Waste of time and they have the audacity to make this a subscription you pay for. I wish I could rate this 0 stars..Version: 11.3.1
✓ Need to purchase membershipIf I could give 0 I would… It wants you to purchase a monthly or yearly member ship (with a one week free trial after inputting payment) BEFORE IT EVEN CONVERTS A FILE. How do I know your app isn’t shut and does a horrible job converting? I’m not paying for an app before I see what it can do… DELETE!!!!!.Version: 12.1.4
✓ Not freeJust installed this so I could convert .png to .jpg image, but seems you need a Premium pass for that! I paid for a trial and it’s converted an image of 989k down to 58k so that’s absolutely useless! Will be cancelling subscription immediately!.Version: 11.3.1
✓ Doesn’t convert zip?Created a logo using another app. This app will not convert it. Disappointed. On a plus side, it seems quite simple to use.Version: 11.0
✓ Did nothingOpens a panel, you select where you want the photo from, selects ONE photo at a time, no bulk conversion, then choose output format and press “convert” did nothing, only conversion was my money into their pocket.....Version: 11.3.1
✓ Don’t botherAbsolute garbage. Gives you one free conversion... That does not work and then asks for £2.99a month🤣 Bad joke.Version: 11.3.1
✓ Cannot put in url for convertDon’t waste your time if you want to use urls to convert. It gives instructions on saving the “file” which do not work for svg files. This is not supporting a url..Version: 12.5.0
✓ Not giving an option for what size of JPG needed !Ndjdjdjdj.Version: 12.6.5
✓ GarbageDidn’t convert my pdfs, didn’t save them to files, crashed when trying to copy to photos. Don’t waste your time..Version: 10.6.1
✓ Waste of time and moneyAttempted to make conversion. Turned my graphic into a black and white mess. Total crap don’t waste your time or money. Wouldn’t it be nice if reviews were only allowed by verified purchasers..Version: 10.6.1
✓ Exceeded Maximum conversion (1 only)Unbelievable that a ‘free’ app only allows 1 conversion, after that you have to pay a subscription! Why don’t you just charge in the first place or say its a trial? At least you’ll know going in, that its a one time use only! Disappointing, as for a technophobe like me, this was actually stress free and easy to use..Version: 11.0
✓ MisleadingI paid for this app’s “lifetime subscription” only to find out after that it doesn’t convert multiple files. I have many images I need to convert and doing one at a time is painstakingly slow, is it that hard to convert multiple?! I will be requesting a refund of the £8.99 I paid for this!.Version: 12.2.1
✓ Free Version won’t work for large files.I downloaded it to convert an 8mb svg to a jpg. Sadly, it won’t convert anything over 5mb unless you pay..Version: 11.3.1
✓ Used 4 times and begging for reviewI guess this is ok so far. I've only used about 4 times and some of them were ok and some were not. Four times is hard to tell. I hope to learn more and see if it gets better. Until then I'm not giving 4 or 5 stars for something I'm not sure about yet. Will update review later..Version: 3.1
✓ RubbishI want to cancel my subscription because it doesn’t work properly and it says it’s easy to unsubscribe but there isn’t a option and when I go to send message for info it doesn’t send to many bugs I want to cancel it is not worth £1.50.Version: 10.3.1
✓ Paid appYou have to subscribe to free trail before you even get to use it, boring!.Version: 10.6.1
✓ False descriptionSays output to PDF is supported, but format not available.Version: 10.3.1
✓ Not what I thoughtPurchased this app because I needed to convert a jpg to a vector image. After reading other reviews I thought it might work for what I need. Did it once as (svg) and the image was completely black which won't work for me at all. Tried it in a different vector format (eps) and couldn't do it at all. Went back to the svg format and kept getting errors. This was a big disappointment for what I needed. Now I will say, it may convert to the other formats perfectly fine but I didn't spend the 2.99 for that. Live and learn I guess..Version: 3.1
✓ Waste of moneySubscribe. App did not work. Unsubscribed..Version: 11.0
✓ Can’t convert to SVGs ?Won’t convert to SVGs without paying - so why even have a “free” app if it can’t do anything? Just make it a paid app......Version: 11.4.0
✓ Limited Free VersionFree version is bad, just ask for two dollars up front. (Current price: $2 a month or $5 lifetime) This service is the kind of thing where you use it for a few documents, then immediately forget about it for 6 months. The free version allows you to convert one file a week. So if you need to convert two files in a hurry, you’ll nearly be forced to do the free trial. Then you’ll forget about it and end up paying $12 for a service you barely need. A flat 2 or 2.50 price tag would work better up front, since in my very limited experience with the actual service, it’s smooth and quick. Not quite worth 5 dollars..Version: 11.0
✓ Doesn’t work rightThe You Tube video that I saw showed that after the image was converted it allowed you to change some things to tweak it. When I use it, it converts the image but does not show it to you and only allows you to save it to your choice of places. Then when I go to open where it was saved. Then when you try to open the saved photo the cursor just spins and spins forever, never opening the file. The one time I got it to open, the photo was a blob of black and did not even come close to resembling the original photo. I guess I just wasted $ 2.99. Why won’t it work properly ?.Version: 11.0
✓ Demands payment but doesn’t tell youThis app demands money from you but claims to be free. That is unethical behaviour..Version: 12.2.1
✓ Slow single uploadAnnoying that I can only convert one file at a time.Version: 11.3.1
✓ Waste of timeI’m sure this is a great app but why say that it’ll convert any kind of file to any other kind of file & then when you go to make a conversion tell you that the premium version of the app is required. Just be up front & charge for it in the first place..Version: 11.0
✓ Costs moneyBit of a con. You have to sign up for a weeks free then it’s not that easy to cancel. Don’t bother there are free apps out there.Version: 11.3.1
✓ App Crashes multiple iPads iOS 13.3This app won’t even open. Crashes on multiple iPads even my Pro with 4GB of RAM.Version: 11.3.1
✓ Free Trial?I thought that a free trial meant that you get to try out the product or services then you get charged. So why do I get charged when I sign up for the free trial. That’s not free. That’s you scamming me out of my money. I’ve put in a support ticket. It doesn’t matter the amount. It’s the principle of the fact that you offer something for a free period of time but it’s was never free. Terrible business to offer something for free yet you still charge the customer.Version: 12.5.4
✓ VERY DISAPPOINTEDI downloaded this app to try for use with mu cricut. I did not like it and used it once. This morning I noticed another charge, so I am assuming this is a monthly subscription, but I cannot find that information in their info where I downloaded the app. I bought NO in app purchases. All I did was download one image to try it out. There is not a phone number anywhere to contact them. I feel like I was scammed. If it's somewhere in the description it is hidden so well because I just checked again. Odd that the only was to contact them is through a email. I hate companies that do this. It so dishonest.Version: 3.1
✓ It’s not free...It says it’s free, but once you download and want to use the app you pay £3.99 a month. Misleading and shouldn’t be allowed..Version: 11.4.0
✓ Does its jobDoes its job but files need to be converted one at a time. A bit painful..Version: 11.3
✓ Waste of time. iPad PRO userDownloaded this app. Pressed open. App attempts to open. App flicks my iPad app bar on iPad home screen from RHS vertically to bottom of screen. Press the app icon. App attempts to open, black screen for several seconds. Returns to home screen of iPad PRO. If it worked for you, good for you. Didn’t even open for me. App technicians need to fault find and rectify. Deleting app now. Will try another similar one..Version: 11.3.1
✓ Will not even openThe app doesn’t even open..Version: 11.4.0
✓ UnprofessionalOK so for starters, before I can even have access to convert an image this app asked me "hey do you want a free trial of one week before paying 2.99 at the end of the week so you can have access?" Im like ok sweet sure,As soon as I make the purchase I get immediately charged $3.40 and to top it all off, the JPEG converted pictures doesn't even work properly on other platforms, this app in my personal opinion, is a waste of space. Stop lying to your customers, you unprofessional twats..Version: 11.4.0
✓ Don’t waste your time or money . Doesn’t convert . Can’t adjust . Just crapDoesn’t conver.Version: 12.2.1
✓ File converterSurprised not to find a whole bunch of these. I would prefer to be able to do conversion in batches to reduce the bloated size of Pngs.Version: 12.6.5
✓ Locks converting to jpg behind paywallReally shoddy business practice. Thankfully PNGs work for me, but I’m not up for tricking less knowledgeable users into overpriced in-app purchases..Version: 11.3.1
✓ WTF not free to useHEIC TO JPEG need to paid to use. This app just lie to you to download it..Version: 11.4.0
✓ ConverterSo far been trying to convert to Svg and none are turning out properly , likely will cancel free trial and not pay.Version: 12.4.0
✓ Doesn’t openJust won’t open. Using an iPad Pro..Version: 11.4.0
✓ Converted image is poor qualityFree and does what it says, but the image I converted was absolutely blown to shreds by their compression. The picture was only a 1 megapixel image, very small, and even still it was almost unrecognizable after converting using this app. Definitely would never pay for this..Version: 12.6.5
✓ RubbishDoes not work on my Apple iPhone 12.Version: 12.6.5
✓ Doesn’t openMight be good if the app would even open !.Version: 11.4.0
✓ RubbishDoesn’t even work and is overpriced. Multiple apps do this for free.Version: 11.4.0
✓ Lots of Options, Not All WorkOverall, very easy app and interface. Main issue is that no file stay in the intended EPS format once they are sent to Google Drive and via email. The SVG files have worked out correctly, but the image has to be black and white just to get an editable vector out of it..Version: 3.1
✓ Kamar Raji84Would like a refund your app is not working.Version: 11.0
✓ Lots of low ratings for a reasonEven for a tech savvy like me I can’t get a file to convert if the selection isn’t there. This apps boasts “Tons of file formats”!!!! Those formats are not there like in other app file converters. This app is free for only one file conversion.... then they want a monthly fee.... like I do this for a living. Purchasing doesn’t improve how it works. lThose 5 star ratings you see are fake! Apple needs to kick this guy to the curb!.Version: 10.6.1
✓ MehDownloaded it solely to convert other image files to svg. Description said it did what I needed, had 4+ ratings, privacy seemed great… Open the app only to discover svg conversion is a premium feature. Double checked the App Store description and gave no indication that wasn’t included in the free version. Glad the other options are free, but that’s not what I need. Going back to App Store to look for a different app..Version: 12.6.5
✓ ;(I downloaded the app but cannot even open it to try. It vanishes the moment I touch it..Version: 11.4.0
✓ Wants you to pay to convert any filesMaybe state in your brief you have to pay to convert and files waste of download.Version: 12.5.0
✓ Couldn’t cover a single file without paymentI have no clue if this app even works, because the “optional subscription” is not optional. It wouldn’t let me convert a single photo without subscribing. I’m not interested in a subscription to concert maybe a couple of image files per year while on my phone. I ended up using the CloudConvert website and it worked just fine without having to pay anything. I would only consider subscribing to a conversion app if I had to batch convert many files while on mobile (which I don’t) and was given a proper trial (which I wasn’t). This nonsense? No thanks..Version: 12.2.1
✓ Ok but isn’t what I was looking forI can’t review the image in the app. I would like to clean it up before using it with my vinyl cutter..Version: 11.0
✓ App won't downloadPaid for the app now it won't download have been trying for 2 days.Version: 3.1
✓ Does not workThis app does not properly convert photo images into vectors. It simply renames extensions of the images. Pretty disappointing and definitely will cancel subscription. Will try another app..Version: 12.6.5
✓ Not awesome. Don’t botherFor those who use SVGs for Cricut etc, this app doesn’t properly convert them in a way you can have multiple colour layers..Version: 10.6.1
✓ End subscriptionIt would be nice to know how to end this service it doesn’t work for what I needed it for the information given is vague and I may be slow with this technical stuff but I fill like the information to cancel this service is hidden it should be a bold button to click on the front of the page asking cancel or don’t cancel, please what am I supposed to do to cancel this service..Version: 11.0
✓ No batch convertingMakes you convert one at a time, even with the premium purchases. I have 67 photos to convert. Far too tedious. They say in the FAQ that they only have single to keep the app simple. Maybe add an advanced option for those us who can handle such complexity? Also doesn’t immediately save the file back to your photos so you have to click the convert button, scroll through to your photo, choose the type to convert to (maybe allow users to select a default and skip that screen?), convert, save to photos, and select the next. Canceled my subscription and deleting the app..Version: 12.2.1
✓ Only if you payCan't do anything unless you hand your credit card over for a week's free trial..Version: 12.2.1
✓ RidiculousI am not paying before I can see if you can convert to SVG decently or not. 🤭.Version: 11.0
✓ JunkDoes not work. Portrait only and wont do a simple convert to jpg unless you pay like 14,95 / month for this? Sorry..Version: 11.3.1
✓ SCAMYou have to sign up to a subscription to convert, but you get a ‘7 day free trial’ which actually charges you £1.00. £1.00 isn’t a lot, no.. but considering the app doesn’t even convert the image to a different file type, it’s literally just a scam..Version: 12.5.0
✓ Feel ripped offI thought I was getting a free week trial and if I didn't cancel I'd get the £10 life sub. Instead I got the £10 sub immediately and can't find a way to cancel. Much too slow for me. I wanted to convert loads of photos at same time. Please give me my money back. I only tested it on two photos. Not suitable..Version: 11.4.0
✓ Uploads then convertsCan I have a refund please as your app uploads then converts. Also takes too long and also internet is required. With £1.99 I could get apps that do it with out these nonsense. I have paid £4.99 that I want it back ASAP. It’s a rip off. I could use safari to do what your app does. Why do you charge £4.99?.Version: 11.0
✓ Does not workSVG does not work or separate colours as suppose to be.Version: 12.6.5
✓ IPad version doesn’t runSimply doesn’t run on my a ipad pro - iPhone version DOES.Version: 11.4.0
✓ Image converterApp works great but is very misleading with the “free” price. To convert your first PDF you start the free trial which then turns to $1.99 monthly or $4.99 for the real price for the app. I applaud the developers that go ahead and show the price from the start instead of the trend of free download then get real price. Not everyone has an unlimited download data plan..Version: 11.0
✓ Now it hangsThis app was great! But alas, now it keeps hanging. I’ve sent feedback so hopefully it gets fixed..Version: 11.4.0
✓ It hangsHangs, does not work..Version: 11.4.0
✓ Can’t do multiple images!There is no option for multiple image converting and they expect a $6 subscription fee.Version: 11.4.0
✓ DisappointedI wanted to convert a file from an .eps to a .jpg using my iPhone. I used the url for the .eps file and got an error. I was told by app support that often times urls don’t work due to security or redirects and to download the file instead. I get the reasoning but why have the url feature then especially on an iPhone app? I am not going to mess with getting an .eps file onto my phone (not even sure I can) and then convert it. Had to go a different route and just wanted a refund because I couldn’t get it to work but apparently that is easier said than done..Version: 3.1
✓ One star for the convert convert £10!!!£10 for something that really is a tap tap convert app. It even looks like a child when you open it. I’m sorry but I can wait till I can get home and convert it for free online on a real web browser.Version: 12.6.5
✓ One at a time and no videosThe app worked well for converting a few photos, but two important thing came up: 1: it can only do one photo at a time. FAQ confirmed this is intentional from developer. So if you have a whole album in the heic format-good luck. 2: did not support heic video, only photo conversion..Version: 12.2.1
✓ Worst App everDownloaded the app, didn’t let me in and immediately kicked me out of the app. What kind of app is this? It does the same with all, of you other so called “converter apps”.Version: 11.4.0
✓ Fake ‘free’ appAllows one conversation (and only to png not jpg) before demanding £36 a year to do anything else..Version: 12.5.4
✓ Very functional, could use a little more polishThis app does what I need it to do, works very adequately. For a paid app, I'd really like for it to be a little more iPad friendly (it only works in portrait orientation so if I'm using my iPad with a keyboard case on it, it's sideways). Otherwise, if you need a no frills app to change a file type on your iPad or iPhone, it does the job..Version: 3.1
✓ Won’t let you use it for freeAfter converting a couple of images it wouldn’t work, saying I got my max use out of it. Despite this while using it for free certain image conversion were unavailable unless they were paid for. Seems convoluted..Version: 11.0
✓ Ne fonctionne pasNe fonctionne pas. Reste à l'étape où on nous demande dans quel format on veut convertir le fichier. Ensuite plus rien.Version: 12.6.5
✓ Pfffft....Downloaded but doesn’t even open. Just freezes and closes..Version: 11.4.0
✓ Disappointed.Very disappointed with this app. I was hoping to be able to convert images into an SVG form to use with my Cricut, it says it converted but I cannot find the converted file anywhere after searching all my file. Paid 13.99 for nothing..Version: 11.4.0
✓ Have to purchaseSucks, have to purchase subscription.Version: 11.4.0
✓ MisleadingIt’s not free..Version: 12.6.5
🙂 The Image Converter □ Positive Reviews
The Image Converter □ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Image Converter □.
⛔ The Image Converter □ Problems
