Assassin's Creed Identity App ProblemsUbisoft

Assassin's Creed Identity Problems & Troubleshooting and Solutions

3.9
3.9828 star

Total 4,624 Ratings

Common Assassin's Creed Identity Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Assassin's Creed Identity app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Assassin's Creed Identity app's creator (Ubisoft) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Assassin's Creed Identity iOS app crashes, not working, errors
  2. Assassin's Creed Identity iOS app network issues
  3. Assassin's Creed Identity on iOS has black/white screen
  4. Common Assassin's Creed Identity issues
  5. How to fix Assassin's Creed Identity payment issue while purchasing app or upgrades?


How to fix Assassin's Creed Identity app crashes or not working?

  1. First, shut down the Assassin's Creed Identity iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Assassin's Creed Identity app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Assassin's Creed Identity app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Assassin's Creed Identity iOS app:
    1. Launch the Assassin's Creed Identity App Store on your iPhone's display.
    2. Look for the Assassin's Creed Identity app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Assassin's Creed Identity iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Assassin's Creed Identity app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Assassin's Creed Identity customer support or visit the Assassin's Creed Identity contact page to report the issue and get assistance.


  • assassin's creed identity problems & solutions and troubleshooting guide - 1
  • assassin's creed identity problems & solutions and troubleshooting guide - 2
  • assassin's creed identity problems & solutions and troubleshooting guide - 3
  • assassin's creed identity problems & solutions and troubleshooting guide - 4
Common Assassin's Creed Identity Problems & Solutions and Troubleshooting Guide

How to fix Assassin's Creed Identity iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Assassin's Creed Identity app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Assassin's Creed Identity black screen/white screen (blank screen)?

Follow the assassin's creed identity iOS app crash troubleshooting guide here ▲



How to fix Assassin's Creed Identity payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Assassin's Creed Identity site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Assassin's Creed Identity issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Assassin's Creed Identity development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Assassin's Creed Identity does not start
  • Assassin's Creed Identity cannot be opened
  • Assassin's Creed Identity no internet connection
  • Assassin's Creed Identity is not responding
  • Assassin's Creed Identity loads very slowly
  • Assassin's Creed Identity does not load
  • Assassin's Creed Identity always crashes
  • Assassin's Creed Identity login does not work
  • Assassin's Creed Identity reduce battery consumption
  • Assassin's Creed Identity is causing errors
  • Assassin's Creed Identity hangs

Have a problem with Assassin's Creed Identity? Report Issue!

You have problems with the app Assassin's Creed Identity and you are looking for suitable solutions to fix the errors?

Please wait! Assassin's Creed Identity facebook community issues loading...


Why should I report an issue with Assassin's Creed Identity?

  1. Pulling issues faced by users like you is a good way to draw attention of Assassin's Creed Identity to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Assassin's Creed Identity customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Assassin's Creed Identity.
✱   Assassin's Creed Identity Report & Feedback Form
Similar problems with the app Assassin's Creed Identity
Block Blast! problems and troubleshooting and solutions
Block Blast! Problems & Solutions and Troubleshooting Guide

Block Blast: A perfect mix of block and jigsaw puzzle games, combining creativity with the classics! The simple control,...

Adventure Island Merge problems and troubleshooting and solutions
Adventure Island Merge Problems & Solutions and Troubleshooting Guide

Welcome to Adventure Island Merge, the perfect combination of merge challenge and island adventure! Embark on an epic ad...

Survivor!.io problems and troubleshooting and solutions
Survivor!.io Problems & Solutions and Troubleshooting Guide

Dangerous zombies are attacking the entire city! The city is in peril! Awakened by the trial of dreams, you've no choic...

Ball Sort Puzzle - Color Game problems and troubleshooting and solutions
Ball Sort Puzzle - Color Game Problems & Solutions and Troubleshooting Guide

As the most relaxing and addictive color sorting game, this ball puzzle is designed to entertain and sharpen your mind a...

Papa's Mocharia To Go! problems & troubleshooting and solutions
Papa's Mocharia To Go! Problems & Solutions and Troubleshooting Guide

Create delicious coffee drinks and cannoli in Papa's Mocharia To Go! -- ABOUT THE GAME -- Papa Louie has opened a bran...

Papa's Wingeria To Go! problems & troubleshooting and solutions
Papa's Wingeria To Go! Problems & Solutions and Troubleshooting Guide

Fry and toss tons of saucy wings and things in Papa's Wingeria To Go! -- ABOUT THE GAME -- It's your lucky day! After...

The Game of Life 2 problems & troubleshooting and solutions
The Game of Life 2 Problems & Solutions and Troubleshooting Guide

Live 1000 lives in the official sequel to the classic family board game, The Game of Life! Will you be a Video Blogger o...

Poppy Playtime Chapter 2 problems & troubleshooting and solutions
Poppy Playtime Chapter 2 Problems & Solutions and Troubleshooting Guide

---The Train Station--- Explore one of Playtime Co.'s most popular locations, the Game Station! This Train Station is m...

Check Out How to Solve Problems or Issues of Related Applications
Rainbow Six Mobile problems & troubleshooting and solutions
Rainbow Six Mobile Problems & Solutions and Troubleshooting Guide

From the acclaimed Rainbow Six franchise, Rainbow Six Mobile is a competitive, multiplayer first-person shooter exper...

Growtopia problems & troubleshooting and solutions
Growtopia Problems & Solutions and Troubleshooting Guide

Welcome to Growtopia, the 2D free-to-play sandbox game! Growtopia is a popular MMO game where everyone is a hero! Pl...

Clash of Beasts: Tower Defense problems & troubleshooting and solutions
Clash of Beasts: Tower Defense Problems & Solutions and Troubleshooting Guide

Collect mighty monsters from air and land, command them in a team of 4 beasts to raid enemy towers in epic RPG battle...

Just Dance Controller problems & troubleshooting and solutions
Just Dance Controller Problems & Solutions and Troubleshooting Guide

No controller? No problem! The Just Dance® Controller app scores your dance moves and allows you to navigate your Jus...

Invincible: Guarding the Globe problems & troubleshooting and solutions
Invincible: Guarding the Globe Problems & Solutions and Troubleshooting Guide

Invincible: Guarding the Globe is an idle squad RPG set in the Invincible universe featuring a new story never seen i...

Just Dance Now problems & troubleshooting and solutions
Just Dance Now Problems & Solutions and Troubleshooting Guide

Unleash your inner dancer with Just Dance Now! Enjoy Just Dance's greatest songs and moves on the go! The quintessen...

Hungry Shark World problems & troubleshooting and solutions
Hungry Shark World Problems & Solutions and Troubleshooting Guide

The Sharks are back in the bigger and badder sequel to Hungry Shark Evolution! Control a shark in a feeding frenzy a...

Horse Haven World Adventures problems & troubleshooting and solutions
Horse Haven World Adventures Problems & Solutions and Troubleshooting Guide

THE WORLD IS YOURS, MAKE IT THE PERFECT HORSE HAVEN! Create and manage a dream horse farm spanning multiple exotic ...