Fubo: Watch Live TV & Sports App Negative ReviewsFuboTV Inc.

Fubo: Watch Live TV & Sports Negative Reviews

4.5
4.53165 star

Total 82 Negative Reviews

Fubo: Watch Live TV & Sports App Complaints & User Negative Comments 2024

Fubo: Watch Live TV & Sports app received 82 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fubo: Watch Live TV & Sports? Can you share your negative thoughts about fubo: watch live tv & sports?

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Fubo: Watch Live TV & Sports for Negative User Reviews

RobbedI tried cancelling my subscription and the link they sent didn’t work and now they won’t refund me..Version: 6.3.0

TrashThis app is trash. Spend billions to get the rights for these games and this is the user experience you provide. You are miles off of DAZNs basic features. Can’t believe I have to watch the rest of the premier league this way..Version: 6.12.0

Awful. Company is too cheap to upgrade their hardware.Basically the only proper way to stream the Premier League in Canada and this app can only stream live broadcasts in 720p. You’re telling me in 2023 this company can only output 720p? Yikes. Also their app and website lacks so many basic features…Ridiculous. Cancelled subscription, don’t bother subscribing they’re just money hungry and don’t care about the customer experience at all. Hopefully they give up the PL rights in 2026. It’s shocking this is even allowed. Would rate 0 Stars if possible..Version: 6.15.2

Forced to buy to watch premier leagueI would not be giving these scammers my money if they weren’t the only ones with the premier league I wouldn’t be giving them my money. You don’t know ball give it back to DAZN. Also get a PS5 app idiots. You are all so dumb.Version: 6.16.0

TERRIBLE CUSTOMER SERVICE!Do not try to do a trial service because they will take your money. I was actually really excited to try the service as this is something that I definitely wanted to have in the future and figured I would try it out for golf tournament that I wanted to watch. Well, I canceled the service on the seventh day but still was charged. I tried to call them and was on hold for 20 minutes after being told that I will be on hold for three minutes, only to be hung up on after 20 minutes. Then I went to their live chat support and after 15 minutes of still being eighth in line I Was given an automated response that I need to email them. Seriously you need to get your “stuff” together. It’s a decent service but haven’t help you if you need to contact the customer service because it doesn’t exist. It is quite literally a figment of their imagination. I’m definitely looking forward to my email. And hopefully eventually my money back..Version: 4.0.6

Limited Canadian Content*Subscriber Beware* I have contacted Fubo as they are displaying the American App advertising as of July 18/19. In January my husband saw it and tried to sign-up failing to read the subscription terms when directed to the website to sign up. He missed the differences in the number of channels provided to Canadians compared to the app advertising of 85+. When he downloaded the app there was so little content he thought he messed up the sign-up for the free trial. Unfortunately it was my credit card and I did not notice until 6 months later that he had in fact succeeded an it automatically started to the full cost monthly subscription fee :( I contacted them as my husband could not even remember what email he used, I was able to finally access the account via online chat and cancel my subscription when I realized there was nothing much more than soccer to watch, no TV shows or movies. I then read the app and the app reviews and realized what happened after discussion with my husband and people complaining about false advertising. I went back to chatting online to inform them of the false advertising, they requested screen shots and verified I was indeed logged into the Canadian App Store. He then said they would have this issue escalated and fixed as soon as possible. Until it is fixed I am hoping to save other people the hassle of signing up for this unless they provide the channels and sports you want (read carefully about their Canadian content). This app has so much potential but being north of the border cuts us out again..Version: 5.0.8

Overpriced and terrible appTrying to watch the EPL is terrible on this app. Highly recommend avoiding it if you can. The sound is terrible, the video is terrible, and they just played an ad in the middle of a football game.Version: 6.16.0

Absolutely ShambolicAn earlier reviewer (Rizk) got it absolutely spot on. This is disgraceful. If you are on the Product or Design team you should be ashamed — this is the absolute antithesis of being customer-centric..Version: 6.12.1

I hate you fuboFubo sucks but it’s the only way to stream premier league in Canada. I miss DAZN. Also chromecast functionality is incredibly frustrating..Version: 6.12.0

They demand you let them track and profit off you.You have to let them access your location. And as the app details state they use this to track you, which usually means they use it to profit off you by selling that info to advertisers.. they also sell things like what you watch and search for.. Look at some of the other reviews, with people not only having a terrible streaming experience, but also are unable to end their free trail, then after no responses for a while, and being charged for the first month, get told that it’s canceled only to be charged for a second month.. Doesn't help that their responses to reviews completely ignore the complaints and offer solutions to things people didn’t ask for.. or offering help only after a bad review.. just seems like such a scummy company, is this really who you want to trust with your personal info? Edit in response to theirs: You say you don’t sell users info.. cause “that’s private”.. but you certainly use it and profit from it. Diana Horowitz, SVP, advertising sales at fuboTV: "Marketers understand that CTV is an extremely valuable advertising medium, combining the power, reach, and the big screen experience of traditional TV with capabilities like first-party addressable audience targeting — all in a premium, brand safe environment. Now they can prove the value of CTV campaigns using Kantar’s CTV insights.".Version: 6.7.0

Worst Streaming Service EverI’ve been forced to use FuboTV for 2 years now because they have the EPL rights in Canada. This is hands down the worst app I’ve ever used. Video quality is still 720p on my Apple TV 4K. The 4K stream doesn’t work despite them advertising it all summer. There’s still no on demand content, you have to tune in live or record the shows you want. And it’s full of garbage sitcoms that clutter the guide. Fubo, please leave Canada and never come back. Give the EPL rights back to DAZN, they actually care about the user experience for their customers. Shame on you. 1 year later and you’ve fixed nothing. You’re criminals. And here’s my prediction. Fubo customer response is going to reply to this with the same boilerplate response they give everyone, asking me to contact them. NO! JUST FIX YOUR CRAPPY APP!!!! LOOK AT ALL THE NEGATIVE COMMENTS!!!!! DO YOUR JOBS!!!!!!.Version: 6.16.0

SCAM FALSE ADVERTISEMENTFALSE ADVERTISEMENT SCAM: This company is falsely advertising that you can watch local sports games that are blacked out. I had the NBA League Pass on Sling TV and Fubo TV runs advertisements during live basketball games that falsely advertise that local "black out games" such as the Cleveland Cavaliers on Fox Sports 1 Ohio are available on their platform. (Let me reiterate —> FUBO TV advertised on commercial breaks during live NBA games that you can watch black out games. The commercial says verbatim that their streaming platform has black out games.) This is not true and you cannot watch those games with their NBA League Pass and local sports channel added on for an additional cost. It will still black those games out. The agent said there was no remedy to this situation, other than emailing their engineer team and putting my name on a call back list. I will be blasting this company on all platforms that I can as well as looking into filing with the Better Business Bureau and Consumer Protection Agency. Edit: The developers in their response can try to twist the truth however they want to…but that doesn’t change the fact that they ran commercials that verbatim said black out games were included in purchase. DO NOT TRUST THIS BOGUS COMPANY..Version: 6.5.3

Terrible appThe app interface is annoying but the real problem is that nothing is on demand. Everything is treated as live tv you can “record” . Of course you can pay extra to increase the amount you can have recorded. Even highlights have ads in them. Given what they’re charging a month this is really unforgivable. Such a shame they got the rights to the Premier League..Version: 6.16.2

7 Channels$15 dollars a month for 7 channels. It's garbage sports channels or some soccer channel. It doesn't offer more, I can't find any. What a waste.Version: 6.3.0

One star is too manyI agree with all prior reviews. Can’t believe CRTC allows this False advertising. Billing without authorization. No way to contact and cancel. Best is to challenge billing on your credit card, even that is suspect. Ya know fubo, all ya gotta do is deliver what you advertise, not difficult. What you do is fraudulent and thievious. Not impressed.Version: 4.5.2

PainfulReally hope DAZN gets Serie A again!!!! Had DAZN for over 3 years and never had a problem. Had Fubo for a week and after 20 minutes watching a game I literally give up!!!! Always buffering!!! And no it’s no my Internet connection otherwise I would have the same problem with DAZN. It’s gonna be a painful year !!!.Version: 6.5.3

Do not download!Tried to use this garbage app to watch “the match 4” golf tournament because it claimed it had it available to stream which was a total lie. Just wanted people to sign up to charge them the monthly fee. Absolute waste of my time, do not get this app. Save your time.Version: 6.3.0

Don’t waste your time and money on thisMy boyfriend loves sports and I love popular tv shows so I figured this streaming service would be a great idea for us. I gave the 7 day free trial a chance and I’m glad I did because this app is awful. I started watching Yellowstone but halfway through s2e7 it froze and shut down. When I went back on to pick up where I left off s2e7 is no longer on the app and neither is s2e8? I was just watching it a few minutes ago and now it’s completely gone? Also you can’t watch other episodes in season 2 because they say they’re “upcoming”. Season 2 came out years ago so why can’t I watch those episodes whenever I want? I don’t want to pay close to $100 per month to then have such a glitchy and inconvenient experience. So this is a bummer because I wanted to like it and it’s a good idea but doesn’t hold up to what it claims to offer. Literally didn’t get past an hour of the 7 day free trial because it’s so glitchy and unusable but I guess thanks FuBo for providing a free trial so people can see how awful your product is before actually spending their money!.Version: 6.16.2

No option to set steam quality on IOSBeen like this for over a year. Can’t change steam quality so one half of EPL on data uses like 10gb. Absolutely ridiculous not to have this feature, especially after so long.Version: 6.16.0

UnreliableThere seems to be a lot of issues with FuboTV with bandwidth. The service is pretty reliable until an NFL Sunday or for other big sporting events. On those days the channels often don’t load, or cut out and rebuffer almost constantly. I was very engaged with Fubo support who generally pointed the blame at others. At first they told me I probably don’t have a fast enough internet plan. I’m fairly tech savvy and have bandwidth meters running at the router and modem level. Bandwidth was never an issue. They also blamed the networks themselves and suggested I download the individual network apps and stream through them. At that point I bailed and went back to YouTubeTV (I had left them spring of 2021 because they didn’t carry NESN which run all the Red Sox games) and surprise surprise, all my issues went away. If Fubo can get out of their own way and fix their issues they’d be a fine streaming service. Until then, I’d recommend avoiding them..Version: 6.5.0

HorribleI downloaded and subscribed specifically because they promised I could watch F1 races, only to find out that isn’t true because of regional blackouts. But that’s not the bad part, the bad part is my ongoing experience with customer service after I canceled my subscription. I canceled my subscription, AND THEN was charged 14.99 a week later. I contacted them for a refund and they said they won’t give one to me, all they’re willing to do is not charge me next month and let me keep my service for the month they mistakenly charged me for, which is absolutely ridiculous. When you talk to customer service through their chat support, a different person answers you every time you reply, so it’s literally impossible to have a full conversation with them, so I’ve now gone through a loop of being told 5 times that they can’t give refunds after a subscription is purchased, and NOBODY WILL LISTEN TO ME WHEN I EXPLAIN THAT THEY CHARGED ME AFTER A FRICKEN CANCELED! Would seriously advise against ever subscribing to this service.Version: 6.15.3

Won’t let me create an accountThe only option it gives me is sign in even though I don’t have an account and when I press learn more nothing happens the only thing I can do is sign in.Version: 5.7.0

Horrible Streaming ServiceAs someone who is subscribed to other sport streaming apps (DAZN, TSN etc…), FuboTV consistently has the worst streaming service I have ever experienced. At first I thought it was my internet (75 gb) even though I never had issues streaming with other apps so I increased my internet (300 gb) and there is only a slight improvement. Whenever I watch a Premier League game, the quality is always changing sometimes even lowering to really low pixels and the streaming lags at least a handful of times over a period of a couple of hours. Moreover, the controls are confusing and the features are lacking (no half time talk or review etc…). Finally, watching individual highlights are restricted to their YouTube and is not on the app. In an ideal world, DAZN would buy the PL rights back because they know how to run a streaming app.Version: 6.16.2

Free Trial & CANCELOverall channel selections are not bad. Definitely cannot watch local or regional basketball games. They will show on the guide as available but come game time it will be blacked out. Frustrating but something you can look past. Payment and customer service is a debacle. I decided to end my service because I was not getting as many sports games as I hoped. Their “don’t go” offer promoted to stay another month for $15. I decided to stay for one more month, accepting the $15 offer. Sure enough that offer was not applied and my account was fully charged. I reached out to customer service stating that the account had been fully charged. I received go around answers such as “you did not make the change before the billing cycle” and “you made a change to your account delaying the promotion to next billing cycle”. Both statements were untrue. I was a little annoyed but decided to let it go until the next billing cycle. Next billing cycle, full charge again. Response: “you made a change to your account”. The promotion will be applied next billing cycle. I haven’t touched the account since accepting the promo $15 offer. This is where I just cancelled the service. Make sure to monitor any promotions and pay attention to your billing cycle..Version: 6.5.8

Arizona CardinalsBoth this week and last weeks games we have tried to stream the Arizona Cardinals game. I don’t remember who was playing before the Cardinals, but it was the 4th quarter and there was maybe 3 minutes left. You should’ve just switched right over to the Cardinals game but you didn’t and we missed the start of the game. This week it said Cardinals vs Panthers. The Seahawks and Lions were playing. There was 3 mins left in that game and you didn’t switch it over to the Cardinals game. Even after the Seahawks vs Lions game was over you switched it to the post game review then 10 top most extreme WWEE moments instead of switching over to the Cardinals game! Get your stuff together and play the game you’re supposed to when it’s on. We don’t care about the WWEE, we care about the Cardinals game and you completely dismissed the game. Never will use this app to watch the Cardinals game ever again because clearly you don’t care about the Cardinals..Version: 6.13.2

Absolute GarbageI know complaining won’t do any good, so I’ll just say these guys are absolute trash. Too bad you can’t give 0 stars. Unfortunately they provide epl in Canada so one is forced to download and subscribe 😂.Version: 6.11.1

“NOT RECOMMENDED FOR SOCCER”I first subscribed to Fubotv in 2015 to watch soccer when it started streaming and was extremely disappointed because most of the soccer games like the Premier League, Champions League and other European league games weren’t on their subscription and I unsubscribed. A month ago I saw FuboTV ads and promotions every where so I thought they must have upgraded the channels so I subscribed. And it was a “HUGE DISAPPOINTMENT” because it was the same old story. They still don’t have the rights to stream the major soccer channels so it was the same old NBCsports(which you can stream for free online). Right now when you subscribe and sign in they ask you to pick your favorite channels like skySports, Beinsports and foxsports and it’s very misguiding because they don’t have access and rights to show those channels. Still very disappointment and very gutted and i wasted my money subscribing this whole month. If you love GOLF and Baseball this is the right app but for soccer never ever please subscribe to FUBOTV! Their advertisement and promotions about soccer is very impressive but I will not recommend it if you want to watch soccer. Very upset and disappointed! They don’t even deserve one star but I can’t send my review if I don’t give them the minimum rating..Version: 6.5.4

SCAM ALERT!! Dead lifeless robot for customer dis-serviceI've had the Fubo app for YEARS, given them HUNDREDS of dollars, had maybe 18 months of a good working app- now suddenly... dead. Nothing. I had been getting an automaton robot sending the same doomsday 'problem with your card...' and says to 'log in to update' and that's it. No response to emails. See, the card problem is a card REPLACEMENT from the bank- it has a new expiration date. I've had this app for so long that it was linked to an OLD work email and so the robot email (which sends to a GOOD CURRENT EMAIL ADDRESS) has ZERO ability to work to resolve the problem. Too bad. If they can't be bothered to answer customers issues with simply TRYING TO HAND THEM MONEY... there's always competition that will try to. I'm currently on hold with customer service and my 'channel package' price has 'disappeared' somehow! They offered me a package price with a jump from $120/ year to $660/ year!!! All because they managed to dodge the request for customer service for a few weeks! ...45 min of arguing with customer service managed to get it to $240/ year! Because THEY managed to avoid helping customers- SCAM ALERT.Version: 5.0.8

Not a patch on DAZNHugely disappointed that Premier League coverage has moved over to FuboTV. The DAZN app had far more features, especially in respect of being able to catch up very easily with highlights of all the games at the click of a button any time of day or night for a week or two after the live event. Many more features missing too. I hope and pray that with all the revenue FuboTV are getting by virtue of “Canadians having no other choice for EPL”, that they reinvest some of that cash into improvements on the App..Version: 6.11.1

Worst streaming app ever so far!!This is actually stealing money from customers. Simply everything is bad. I was looking for an streaming app to see the playoffs games and I found this app by accident. I noticed it has trial so I said let’s give it a shot. First the app (on phone and TV) os super slow and everything happens with long delay. Then I was trying to watch the game but when I was clicking on the game it was showing another game!!! At first I thought it’s a net issue or something but after multiple times trying noticed that it is like this… I was like it shows the correct name but showing different game!!! After all this dissatisfaction experience I tried to cancel my trial so I can move on with my life. I went through the account to cancel my trial and it was like you going around and around. It was not let me to cancel my account and I was keep going to different directions to do that. I spent about 30 minutes to cancel my account and I wasn’t able to that. I used the chat, app on TV and every place that I could go. I ended up email them and asked them to do that for me. Funny part was I got charged for an arm and legs even after because of the time of the cancellation. I got charged for $98 just for a month. Trust me don’t waste your time and money. It’s not worth it at ALL!!!!!.Version: 6.15.2

Get rid of the adsAt first when my parents told me we were getting rid of the cable and getting smart tvs I was upset. One reason is because I couldn't watch any SpongeBob. Yea I'm kind of childish. But then I realized they had SpongeBob on Fubo then I got excited because all the episodes I wasn't able to watch were there. So I pressed a episode and it said I had to watch 3 ads first so I was like "ok I can wait". Then after those 3, it said 4 more ads were gonna come on then I was like "ok I'll wait again". AFTER THOSE 4 it said 6 more ads were gonna come on. So I started to get frustrated and said "if another ad comes on, I gonna get off fubo" because the show didn't even come on yet! Those 6 ads played, then like two seconds later more ads came on. I watched 16 ads in total before I turned it off, and the show didn't even start yet. I would've gave fubo five stars if it didn't ruin my day like that. Now I don't use it. So please do us a favor and get rid of all those ads..Version: 5.0.13

One star because anything lower aint possible.I hope the app makers and their filthy corporate vermin see this. Shame on you for this sham, and shame on the PL for giving you absolute scums the chance to ruin the league for us. These people are so bad, they STOPPED POSTING HIGHLIGHTS ON THE YOUTUBE CHANNEL. Terrible coverage, connectivity issues, and then they do this. I am buying a champagne for the inevitable day when you guys go under, and left on the streets to fend for yourselves..Version: 6.16.2

No La Liga!!! Need access to your location every time!Update: as a returned customer, this year they don’t have La Liga!!! Please be aware!!! I only found out this after signing up a new yearly subscription because there is no way to check which leagues they have before getting a subscription. The website show they have bein sport but it doesn’t include La Liga. This is a fraud. Why does the app need my exact location every time? The IP address should be efficient to determine my region, like the fubo website or any other stream apps. I am worried about the privacy issue. Tip: Use iPad safari instead..Version: 6.3.3

SCAM - DOES NOT WORKUnfortunately I live in Canada and don’t have access to Serie a without this app. DAZN was SO much better. The apps servers are just terrible and I couldn’t even watch my team play this weekend. I tried to troubleshoot but came to the conclusion that this platform just sucks. I don’t understand how a company like this gets away with owning the rights to such a big league when they can’t deliver the service. Isn’t that a breach of contract? I’ve tried to contact their customer service multiple times and nobody is able refund me. This app is a scam. DAZN is better, hopefully it comes back soon..Version: 6.4.1

Don’t waste your timeAll around garbage platform, missing episodes in tv series and commercials! If you want to pay money to watch commercials….Version: 6.5.2

New app experience is a downgradeSome of my Roku devices were updated last night with the new app experience. There are several annoyances with this new experience that make it a big downgrade from the previous version of the app. 1) The channel that you're watching will stop playing when the back button in pressed to view the guide. As you surf around in the guide, if you want to simply go back and watch the channel you were watching, you've got to surf to that channel in the guide, because of the next complaint. 2) If you press the back button to view the guide while you're watching a channel (which will stop playing), there's no longer the option to press the play/pause button to resume watching the channel you were watching. 3) There is no previous-channel functionality that you used to have by long-pressing the back button. No matter how long you press the back button it takes you to the awful guide. 4) The guide moves very slowly and doesn't have an extra-fast speed if you long-press the up or down buttons. All of the added channel graphics in the guide are a waste of resource and just take up space. They add no value. The new app experience is a downgrade from the previous app and is not ready for paying customers. I pay 3 months at a time and may have to rethink my strategy if this is the kind of downgrade I'm going to be getting in the future..Version: 6.16.1

Ok on tv horrible on mobileFirst off tv seems ok except if you record something and watch it while it’s still recording you can’t see an image of where to stop fast forwarding when its done recording you can see the image to see where to stop i figured a work around by counting how long i fast forward but still that shouldn’t have to be a thing. ok now for the trash my one main thing was watching on the go but if you decide to fast forward even the 15sec it loads for about that much time and goes no where then if you try to scrub let’s say 15 minutes it once again thinks about it and then starts back where you originally tried to fast forward from and if you keep trying it might start from the beginning and of course the problem starts again. Complete trash if using on mobile unless you want to watch straight with commercials and everything and tv is way better just still doesn’t make up for lack of mobile..Version: 6.3.3

LameDon’t waste your time with this app. Very limited content in Canada. DAZN is a much better option.Version: 4.5.2

Horrible AppHad to buy this to watch soccer . But the interface and search menus are horrible . I hate this app ..Version: 6.12.0

The worst streaming platform aroundI was thinking about signing up for a membership but the app is extremely difficult to use, every time i open it to watch the one show i’m watching it takes a while to find because they don’t have any “continue this episode” section on their home screen so i have to manually search it every time and scroll to try to remember what episode i was on. On top of that, the amount of ads for the free trial is disgusting, I understand needing ads to cover the free trials but there are times when you’ll watch 7-8 ads in one break and 2 of them will be the exact same ad playing over again. And, if you have picture-in-picture on when an ad comes on, it restarts the whole episode so you have to scroll back to where you were and watch another 5-7 ads. It’s honestly infuriating because you can tell that the company doesn’t care about the customers just the money they make and I definitely will not be continuing the free trial to a membership..Version: 5.8.0

🆘🆘🆘CRTC 🆘🆘🆘Please send complaints to the CRTC we can have the prem back at the dazn.Version: 6.15.3

Use to be greatFubotv use to be a great streaming service but they seem to have issues keeping channels. About a year ago they lost FX networks and after months they returned now recently they have lost lifetime and several other popular channels. So twice in a years time multiple popular channels have disappeared with only a very few coming back. Fubo doesn’t want to cut the price of service despite loosing channels and the service seems to give you the huddle up we’re having issues from the source we’re working on it many times daily. The service has gotten to the point of not worth what you pay. The company keeps rocking in stocks so they could lower the cost or pay what the broadcasters want to keep them, I could care less how much the CEO makes but without customers he will loose money. Leave the channels alone and stop being cheap and trying to pay them less people choose you for what you offer they leave you if you stop offering what they need. This is another company that wants to get rich from screwing customers.Version: 6.3.2

Customer service issueI signed up for the week long free trial so I could use red zone while I was out of town. I attempted to cancel my service the day before I was charged over the phone but there is an issue where the the automated service will list you off numbered options but no matter what number you press the automated service just repeats itself. After about 7 or so attempts I figured I would try again in the morning. I call back (now with my bank account charged) and after a few more attempts out of aggravation I press the number repeatedly and to my surprise I’m finally put through to an actual person. Upon explaining my issue I had with their phone service and the rest of the details I am informed that I can cancel but cannot receive a refund because there was no attempt online to cancel. After explaining that even Apple was unable to help me via customer service I was issued the same response. These penny pinching practices and inability to own up to a flaw in their customer service system that cost me money shows me this service although useful as a whole does not care about their customers but more so about money..Version: 5.0.12

Just awful - deserves zero starsThe PL just go for the highest bidder and don’t take into consideration the quality of the provider. No free trial in Canada, low quality streams, no LG app in Canada (again, why are Canadians treated as 2nd class citizens), no pre or post match punditry. What a downgrade from DAZN!.Version: 6.12.0

Good App Not a Great CompanyOn around February 27th 2020 I decided to switch from SlingTV to FuboTV. I went with the Latino package so I could watch La Liga and EUFA Champions League for which I had to pay 3 months in advance ( 60$ ). Around 2 weeks into my membership coronavirus started spreading fast and matches were postponed with no further notice, I only got to watch 2 games. Now Obviously this is not FuboTV’s fault and I wouldn’t expect or ask for a refund. I called Customer service and all I asked was for my prepaid time to be put on hold until matches started again but they said they couldn’t do that, they told me that there was other stuff I could watch after I had already said that I only got my membership to watch soccer games. I asked if I could at least get an extra month for free, they said no. I told them I didn’t want to cancel and that I understood that I was going to have a loss because we we all impacted by the virus in some way or another, all I wanted was for them to take some of the loss not just me the customer. After talking on the phone with a representative for maybe 10min ( he was a very nice guy ) i knew that we weren’t going anywhere so I emailed corporate. They responded saying the same thing, that there was nothing they could do, I replied and they never replied again. I think I was being pretty reasonable, I wasn’t asking for much just a portion of what I paid for. Those 2 games cost me 60$. I cancelled my account..Version: 5.2.4

Bad company, false advertisingThey advertise NHL games but they don’t have anything. The only hockey they have is a documentary named “Flin Flon”. Bad company and false advertising!.Version: 6.2.1

Scam480p streaming in 2023? At $200/year just for EPL? It's the dirtiest scam out there, raping Canadians. Back to being a pirate. Cheers..Version: 6.15.3

Very BadDans leur description, ils disaient qu’on peut regarder le Superbowl, toutefois ce n’est qu’après l’inscription, qu’on se rend compte qu’on ne peut pas le regarder sur cette app. They said in their description, that we could watch the SuperBowl, however you cannot watch it on their app and you know it once you subscribe.. I recommend DAZN instead, it’s much better.Version: 6.5.6

Very poor streaming productWorst app for watching streamed content I have ever been forced to use. Every time I watch a game the screen will randomly switch to the FuboTV logo and display “Ready to Cast” while still playing the audio on the background. I am then forced to re-boot everything on the off chance the picture comes back. This happens multiple times every game makes the product unwatchable. Fubo says I should not be using a Chromecast because it is a poor product, but it is one of their supported devices and should work. This is a joke..Version: 6.16.2

Don’t believe the 4K HypeI subscribed to Fumo, only to find out, after the fact that the 4K content Premiere League is only if you’re watching the games live! This means that I have to get up at 4:30 in the morning Vancouver time, to take advantage of the service. I paid extra for the 4K stream and am beyond disappointed. Could you imagine Netflix only being 4K if you watch the premiere! There’s no reason I shouldn’t be able to watch the full games in 4K on catch up, or on my app based PVR… Fubo should’ve made that much clearer. I won’t be resubscribing… Mw.Version: 6.16.2

Not as good as they advertiseThe app doesn’t have a good menu, it’s just channels and no highlights for the games available like in DAZN On top of that they bill you automatically without your authorization I’ve got stolen $200 from my credit card without my authorization and they don’t have options to cancel available online, and when you call nobody answers for over an hour then the line gets disconnected In other call the system offers a call back, which doesn’t happen • Shady fraudulent commercial practices Eventually I was able to get a customer support representative and they refunded the $200 Not interested in using this service anymore Only got it for the English Premier League but not worth it for $200.Version: 6.16.0

Content is great. Customer Service sinks the shipI loved being able to watch as much soccer as I could handle, as well as paying a little more for RedZone. Sometimes there were streaming issues, but that's to be expected. I was under the impression that my account would auto renew. One day, I wasn't able to log in anymore, so I figured it didn't auto renew, and I decided that I didn't need to pay for it anymore. The next month, I got charged $49. I figured it renewed itself late, so I tried to use it to watch a soccer match. I cannot get into my account. I emailed asking for either a refund or access to my account, and was told by Elvys that I didn't have an active account. Which is obviously the issue I was emailing about. I was then told that I couldn't get a refund, which would be fine if I had access to my account, which I still do not. FuboTV is a well run scam, with non-existent customer service. Do not pay for this, because you may not be able to stop paying for it when you'd like to..Version: 3.39

False AdvertisingBuyer Beware!!! I strongly urge people not to use this app. I purchased today so we could watch the NFL Super Bowl (advertised as available to watch on this app) had to buy 3 months in advance, only to find that the Super Bowl cannot be watched through this app. I canceled within 10 minutes, and will be disputing this charge on my credit card..Version: 6.5.6

Not enough for meFubotv has potential but it’s not for me I’m a big time sports fan and tried Fubo for over 3 months. First off the pricing is good $75 dollars a month. Great selection of channels. But the app lags a lot no matter your Wi-Fi signal strength. And when I’m on the go my cellphone can have full signal the app doesn’t work when I’m not home. Also when watching sports games the app is usually 2 to 3 plays behind regular which if your a fan of sports and you’re always talking to friends watching the game this causes spoilers. Even if you are able to deal with that the app doesn’t work without Wi-Fi and I have Sunday ticket and it works well without Wi-Fi. So I have to leave Fubotv that’s a deal breaker but if your a home body it’s a good app. Wouldn’t recommend to someone who doesn’t always have access to Wi-Fi.Version: 6.13.2

Bait and switch“Click here for a mobile link for a free trial” Install app. 3 plan options all with *there is no free trial with this plan You’ve collected my personal information, and wasted my time, all while under an inducement you had no intention of honouring. Fk your service..Version: 6.9.0

Not RecommendedAfter switching from Dazn to fubo, today I watched my first PL game. The way, to use the channels, options and control bottoms are soooooo confusing and Not user friendly at all One more thing on my nerves: there is no game’s highlights in the channel and they put the highlights in their YouTube channel by quality of 480p. Sooooo frustrating. It’s 2022 and they play 480p videos and no video in the channel that I’ve already paied..Version: 6.11.1

Not a fanFirst we don’t watch a ton of regular season sports so it’s $60/MO just to watch censored movies and local tv and news. As far as news goes, No CNN no MSNBC but lucky you, they carry neoconservative loony conspiracy takes from NewsMax and OAN, etc. Their splash screen even features Hannity and Tucker. Something’s foul here. customer service is awful. Sent two emails to the customer service email got back not one but two form automatic responses for each. Needless to say Canceled before the next month but in time for super bowl. All of a sudden my saved email and password is no good. Well needless to say found another way to stream the big game. Save your money even cable is better than this. At least cable company will get back to you about your issues and they generally don’t billboard garbage pail Q spiracy friendly stations and “personalities”. So many reasons to earn a 1 star. Good only if you’re addicted to sports and baseless conspiracy claims. Peace out FUBO (for us by other?)EDIT: Don’t bother replying to this review. Put that manpower on the email machine replying to customers Conscerns before it comes to this..Version: 5.7.1

Great content but service down on big gamesFuboTV has me a bit disappointed as of lately. I love that they provide access to all the soccer channels that I love. Even BeInSports Connect Channels. At least almost all; no Fox Sports and thus no Champion’s League without paying for a bunch of other non-soccer channels. But that is not the biggest problem. The biggest problem I have had is that I pay FuboTV for La Liga games and World Cup qualifiers. Imagine my disappointment when when trying to watch big important games such as El Classico or big important World Cup Qualifier games and the service comes down. Their excuse as per their customer support? Didn’t expect the surge in demand. Well, if I can’t watch the games that I want to watch and that I am PAYING FOR, what good is this service? They should increase their capacity to be able to provide all their customers for the content that customers are paying for. I am very upset..Version: 3.35

No highlightsFuboTv is awful. Get better engineers. No highlights, drops a lot. Still no proper highlights section..Version: 6.16.2

Don’t use if in CanadaBought this to watch golf and football. Still the same as cable tv. Don’t waste your money.Version: 6.4.1

Steals your moneyI downloaded this app based on recommendations and reviews to watch women’s world cup this year. As most people know if Apple products you are able to “hide your email” when you use your email address to sign up for things. I did that and started a free seven day trial. when I tried to log back in with the password that I thought I had created, I could not get it. I did not receive any confirmation emails of a successful account set up. I was charged almost $90 on August 3. I called when I noticed the charge and was told that the call volume was too high, and to call back later. Automated service. I tried to use the chat assistant, and got nowhere with my particular issue. So today I called and was told that because it had been so long since the charge, my account was not qualifying for refund. I had considered canceling cable and switching to fubo, but now I will never use the service. I got charged $90 for some thing that I was never able to access or view with no other options and when I got upset on the phone I was told I was being unprofessional. do not sign up for the free trial and do not hide your email if you intend to use the service and pay for it $90 a month..Version: 6.16.1

Terrible DesignI can't image a more terribly designed video streaming app. Looks/functions terribly..Version: 6.12.1

Awful serviceHorrific service, streams constantly cut out and abruptly stop for no reason, Stream quality is mediocre, the price you pay for just watching the premier league is ludicrous, they also charged me a “re activation fee” after not using my account and cancelling it. Fubo is a slimy greedy disgusting company NEVER SUBSCRIBE TO THEIR SERVICE.Version: 6.15.2

App works ok... butThe app offer replays of soccer matches from the past 2 days which I find to be a very cool feature. However lately there has been some issues with the replays from Univision and TUDN( the sports channel from Univision),issue here is that Univision channel doesn’t allow to rewind or fast forward but TUDN does. Now, when you try to watch the soccer match replay, even though the app offers the replay from both channels it will only show the replay from Univision. So I’m left with having to watch and not able to fast forward 30 minutes of pre-match commentaries. Again this used to not be an issues but now this is happening very often. I understand there is a recording feature that this app offers. I just find it very annoying that the app offers something that doesn’t work properly. Also some other shows on demand won’t play..Version: 5.8.0

Worst app everThey always have sign in issues or streaming issues. Dazn was way better than this..Version: 6.16.2

Not recommendedNot clear with the price and make you confused with different options. No customer support and it just a robot answer your questions with general answers and even when you call the number they recommend this bot again. The app also has so many bugs and every time you need re-log in.Version: 6.15.3

ScammersNo refund policy even though the website is misleading about how much you’re going to be charged, and the website has a button to request a refund, just so the next page can tell you they don’t offer refunds. Got scammed out of a full month’s service even though the website said it was only going to be $12. Customer service kept me on the phone for an hour and the “supervisor” kept telling the customer service person to come back to me saying there’s nothing they can do as opposed to talking to me themselves. Once I FINALLY got in touch with the supervisor they refused to address the fact that the website was misleading and pushed me off of the phone. Absolutely ridiculous. Either do not use this app, or just be prepared for them to charge you whatever they want regardless of what their website says, and know that they don’t offer refunds when they screw you over..Version: 6.13.2

AppleTVAppleTV 4K doesn’t show fubo 4K. Contacted support and they confirmed there is a glitch for AppleTV app. It’s been 2 months now and the iPhone got update but not AppleTV app that has a glitch??.Version: 6.16.2

UnsatisfactoryI wanted to watch a WC Qualifier game but no one was showing it live on any cable channels. Then I saw advertisements to stream on FuboTV. I download the app and am offered a 7 day free trial, which would have been perfect considering I only wanted to watch one game (also considering the absurd $60+ they charge for a monthly subscription.) I click the link for the free trial, and suddenly the 7 days is only actually a 1 day free trial. I’ve been mislead, but i still get it regardless, it’s only 1 game, and 1 day, I can surely cancel after I watch the game. So I get the free trial, open up the app, and the 1 game I wanted to watch was not there. Nowhere on this app was it being shown, despite seeing “Watch this game on Fubotv!” on their website. Frustrated, I go to cancel the subscription. Suddenly, they offer me $5/month per subscription just to not cancel. It makes me wonder, do people cancel often, which is why they charge so little in hopes I wouldn’t cancel? Nonetheless, I was left very annoyed after being constantly mislead. However they do have quite an array of channels and sports, they just aren’t my cup of tea. It’s not a bad app, but is frustrating and constantly misleading..Version: 6.5.8

Terrible Premier League Viewer ExperienceNo half time pundit discussion. No post match coverage. Just a bunch of DQ commercials on repeat between half’s. DAZN was a much better experience. 😡😡😡.Version: 6.11.1

Audio problemsThe audio is always late. You have a 5 sec delay. I tried to contact several times the customer service but no answers. From what I read there is a big difference between the Canadian and American app and I can confirm it. DAZN is way better and I hope they will retake SERIA A matches for next year. This app is fraud..Version: 6.5.4

Average TV streaming appI will say that FuboTV seems to be just average. I thought I’d give them a try after noticing an NHL game I wanted to watch was only on NHL network. The fuboTV description states, “you name the game, we got it” and “never miss a minute of action again”... well I quickly discovered that was a lie. I can only watch about 25% of NHL games that occur, and only if they are on one or two particular channels. From the description and all of the times fuboTV advertises “watch the NHL” in almost every advertisement, I would consider it almost misleading that they don’t in fact offer NHL network. I would’ve even paid extra for a package with NHL network, but they don’t offer it. It’s a very cheap-channel provider, and doesn’t seem to have any real quality channels, beyond the standard everyday offerings. I will give credit where it is due though, FuboTV seems to stream a LOT smoother than DTVnow, but the interface and guides are harder to use comparatively. I also can’t browse the guide while streaming the channel, it stops automatically. Maybe this is why it is smoother. All in all, I will be cancelling my trial when it ends, and finding a provider that better suits my needs. I’ve had FuboTV for 12 hours and am already tired of it. Please research exactly the channels you want, and make sure FuboTV offers them before you purchase!.Version: 4.5.8

Decent app. Needs workControls are rough and take forever to update with random level of accuracy to how much time you tried to skip. Sluggish responsiveness. Often unpredictable behavior when you click the menu or back buttons. Preview when scrolling the timeline is very slow to show you the preview at that time stamp. Wildly unpredictable outcomes of what you can’t watch in a browser and what you can’t. Also unpredictable what you can watch at work or do emote vs in your house even if it’s like 100 yards away but on a different isp. One of the few options I have to get Marquee network and the cubs game so I kind of have to live with the sub-YouTube quality app so I can see cubs games. Video quality is great and they do have controls to limit video quality for when you want to limit bandwidth usage..Version: 6.16.0

Not helpful!Honestly I would have given a higher rating but my experience with their system and customer service was appalling. I signed up for a 7 day trial one day because I wasn’t at home and wanted to watch a game and the app that I normally use didn’t work, I was going to see how it is and decide if I was maybe going to use it when I stop using cable. So I cancelled my trial and I thought I was safe but I was wrong I still got charged even after I deleted the app from my phone, I tried calling customer service about it and I even sent a screenshot of my browser history that showed when I cancelled it but she still said that I couldn’t get a refund. You can keep the money and I hope the $44 will make a big change in your revenues for the year, just know that you just lost a potential client but then again it seems like it doesn’t matter to you. I’m subscribed for one more month but I’m not gonna use this app, I this point I just donated money to Fubo so you’re welcome..Version: 4.5.8

Total waste of moneyStreaming on mobile devices is horrendously bad and unstable. I got this purely for Premier League coverage. I didn’t pay money to watch “Hang tight we’re looking for your video” EVERY FEW MINUTES - totally ridiculous. Also, no TV app - seriously ? No highlights to review other games. DAZN was infinitely better..Version: 6.11.1

SCAM!I needed a tv service other than cable and saw that this one had a free trial so I thought I would give this one a try. During my first attempt to watch something it froze on me about 30 times and one time for about 15 minutes. I was on WiFi that’s pushed online gaming daily with no issues. So I tried to cancel my trial but their systems were down. Attempted 4 different times to cancel this with no luck. I finally sent an email asking them to cancel it and they said there’s a problem with my account and please call them. By the time I got the email response they had already charged my account. Convenient right? So finally they agreed to cancel my subscription at the end of the current 30 days they charged me for but not refund me for the charges that came AFTER multiple attempts to cancel but their system not allowing it AND emails asking them to do so. A couple weeks later I wanted to watch a football game so I figured heck since I was charged for it why not use it to at least watch this game. After multiple times of it freezing and buffering and a few that were so bad I had to completely back out of the app and restart everything(and once where nothing worked to get the game to stream for over 20 minutes) I finally gave up. Well what would top off the perfect scam? Just over 3 weeks after promising that my subscription was cancelled and I would not be charged again….I got charged again!!! Save your time and money and look elsewhere.Version: 6.5.4

Used to be be amazing now it’s just going downhillWhen I first got the service I was extremely happy. The more I’ve had it the worse it’s gotten. During the World Cup semifinal the whole system went down for a whole day. They didn’t issue any refunds or any credits, all they did was tweet a link to an 1 hour free streaming that didn’t work that well. After that they removed some channels and again no information from them, I literally had to look it up and found out that they removed the channels and there was no price decrease or anything. Same price just less channels. But the worst think about this app is how out of nowhere it can stop working. The biggest issue I get is it will say I don’t have any recordings and won’t let me record anything. This issue last for about an hour or so, so for an hour at random times I can’t watch anything but live tv and customer service doesn’t seem to know why it happens..Version: 6.15.0

False advertisement.Signed up to watch hockey based on a Google search. Their ad said they were streaming it and to sign up specifically for the IIFH games they were streaming now. No hockey was on. Blatant false advertisement..Version: 6.5.4

Hardly Ever WorksLive, recorded, streaming from phone or any other device, doesn’t matter this app hardly ever works and it is a miracle if I can get through a game in one sitting. Joke..Version: 6.16.2

Worst streaming service in CanadaPoor customer service, poor quality streaming. Waste of time if you are planning to watch a game. Poor quality image, constantly reloading, jumping out of the game are just few of the issues. Don’t waste your money on these guys..Version: 6.5.6

Way overpriced for inferior serviceI currently have their best package and pay about $85 monthly but I’m done. The service constantly locks up to the point you have to exit the app several times a day. Very frustrating when your watching something and end up missing parts so when you finally get back to it you have no idea what happened and are left in the dark. If you are fortunate enough to be able to watch something for a period of time and want to rewind you just have to guess how long to rewind because it doesn’t show what’s going on as you rewind/fast forward you literally just get a bar shown on the bottom for reference on where you were. Don’t get me started on the serious lag when you try to look through the guide. No more shooting up 20 channels in a second. It’s so SLOW. I laugh now at the fact I actually pay more between my internet and this crappy service than when I had actual cable and internet in a package and the cable was FAR superior to this. This is my first streaming service so I’m gonna try another company first but I’m really thinking about just going back to cable. I should also note I have xfinity blast upgraded to the fastest service available so it’s definitely not my internet..Version: 6.5.5

5 Star app until the latest versionI’ve had Fubo for several years now. I got it in order to replace Direct TV. It has THE BEST interface of any television app I’ve ever used. CORRECTION, it HAD the best interface until their latest update. It is now so bad, I’m contemplating getting a different service and I’ve only had th new version for a week. Its as if Fubo hired someone who really, reeeaaallly hates them to build the new interface. For instance, when using my Roku to watch Fubo, there is no longer a way to delete individual episodes of a show. You must delete all episodes. It looks weird, it doesn’t function as well and it’s a mess. I would have just written all of this to Fubo instead of putting them on blast to the world, but they actually said to put their app feedback in this forum. I feel bad for even writing this review because it has been such a good app and service until this update, but this was the only way to communicate my dissatisfaction with them..Version: 6.16.1


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