- 67.3LEGITIMACY SCORE
- 71.8SAFETY SCORE
- 4+CONTENT RATING
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ArkVPN: Standard Edition App Complaints & User Negative Comments 2024
ArkVPN: Standard Edition app received 55 complaints, negative comments and reviews by users. Have you ever had a bad experience using ArkVPN: Standard Edition? Can you share your negative thoughts about arkvpn: standard edition?
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ArkVPN: Standard Edition for Negative User Reviews
✓ And my purchase is...?First off, I want to say just how good this app is. I've been able to watch Netflix because of this app, and have been using it for the past however long, and it always works perfectly. Nothing can be faulted on this side of things. But recently I purchased a subscription, it said I had a free trial for a week, but I just now realised that the trial is gone and my £1.50 or whatever it is is gone too, leaving me with only the hours I've accumulated from the daily free bonuses. I tried to renew a subscription again, making my total now £3 worth of VPN time, which doesn't seem like a lot, but is still my money, but again, nothing. I don't know if this is just a problem on my end or if it's something that needs to be fixed, but all I know is that my money may have been wasted on either unclear advertisement, technical problems, or faulty purchases. You decide. other than that, an amazing app. Just annoyed I'm losing money on nothing over it..Version: 1.2.1
✓ Good appThis app has been really useful to me. Have recommended it to friends and would do again..Version: 1.3.0
✓ SubscriptionI have an active subscription but it’s berthing man I have no subscription and I cannot brows on zero vpn time..Version: 1.6.6
✓ Thumbs upWorks well. Gave it a try.Version: 1.6.2
✓ Functional like all the rest but disappointing like all the rest.I'll keep this concise. -Speed is good (mostly) -Interface clean and easy to use But like all the other VPN app clones that seem to share the same servers, it will cut out randomly or just plain disconnect you after 10-20 mins. It seems all the VPN apps do this frustrating function. It has the On-Demand function which keeps you connected, but I've noted that my bandwidth is then severely cut when I do this. As I primarily use the VPN for streaming video and gaming, this infrequent disconnecting quickly becomes a major frustration. For this reason it gets 2 stars for being like all the rest and offering no unique service to set it apart. I am a VIP member for 1 year by the way..Version: 1.2.5
✓ DisappointedPlease fix this app. It takes years to restore purchases☹️.Version: 1.6.6
✓ ArkVPN not available in ChinaArkVPN not available in China despite of the subscription. What about a refund!....Version: 1.6.6
✓ Highly suspicious activityWhy would an app want my passcode for anything or a sign in for my iTunes account? The answer is simple, theft of my account or cc info. Not happening. I hope I'm wrong because I used to think it was a decent VPN, not great due to no encrypted tunnel.Version: 1.6.6
✓ Decent connection but horrible connection timeSo I saw this and read the reviews and decided that it would be worth it to try it out to see if it could replace vpn 360 which is having issues at the moment and I logged into it and noticed that as a free member(don’t have the money to waste on it as I am a poor student) and it only has 3 hours of free runtime so I deleted it instantly because i need it to at least be able to run 8 hours a day.Version: 1.6.6
✓ Get Daily Bonus stops workingThe app stops giving me free vpn time after hitting "Get Daily Bonus".Version: 1.6.6
✓ 说好免费试用2周怎么直接扣钱了？说好免费试用2周怎么直接扣钱了？现在连又连不上、钱还不能退吗？垃圾！.Version: 1.6.1
✓ Annoying Advertising - don't updateDon't update to latest version. It's mis-represented, as the only thing it actually changes is to add annoying advertising. It does nothing for iOS 9 compatibility. If you have the previous version stick with it (it already works fine on iOS 9) - I wish I hadn't updated..Version: 1.3.0
✓ OFFLINEDon’t bother with this VPN as it is offline and does not update your hours, waste of time! Much better free VPN’s out there than this..Version: 1.6.6
✓ How do you turn off auto renew !!!The developer states that you need to turn off auto renew however , I have searched the app high and low to try to find where this feature is , please tell me how ??!!!!.Version: 1.6.6
✓ Good but layout is hard to figure outThe layout to edit your automated payment - I still can’t figure out how to cancel if I want to?? If anyone can assist me?.Version: 1.6.2
✓ Very reliable VPN but nags to upgrade nowUpdate May 2017: app now nags you every time you open app to upgrade even though I have a paid subscription, really annoying and goes against ad free payment July 2016: No problems connecting or staying connected I can listen to radio stations in Canada from anywhere It's worth the annual subscription.Version: 1.5.1
✓ Decent speeds until it “updates”When ever I use the vpn when it “updates” it loses connection it is really annoying please fix it..Version: 1.6.6
✓ This service can't use in my countryYou got be kidding me! Btw: PRChina.Version: 1.6.2
✓ Why would I pay if I can't connectTrying a multitude of time to connect but always same answer, unable to connect to server. So if I can't connect to the server why would I pay for the service. Understand China is not the place in the world for internet but VPN is a must this one is certainly the One. Better chance next time..Version: 1.6.1
✓ Stopped working at the beginning of the yearAs the title says, this stopped working at the beginning of the year..Version: 1.6.6
✓ Could be 5 but it's NOT because....It keeps cutting me off with "an unexpected error occurred". This is a quite random but persistent fault and if I'm being honest, it just shouldn't "occur". Half way through a football game I don't want to see it. Additionally, I have just discovered whilst on holiday, that it will often cause problems with web pages when it decides to update itself. No it's not a slow connection! Apart from these annoying faults it's not bad for the money. I hope that my next review will get the 5 stars. Oh and I'm a paying customer. Many months later:- Sorry guys it's down to 1 star. I purchased Nordvpn for my computer and I get the IOS app for free. It never fails. That gets 5* from me. Out of curiosity I just tried this for an hour and guess what - "an unexpected error occurred" as soon as I accessed the net. Rubbish. A waste of money. Don't bother..Version: 1.5.1
✓ Good in ChinaSeems to work on my iPhone well, sadly doesn't last very long so pages loading etc eats up a lot of time. I have to rush through emails etc.. Recommend it though for those in China needing to access for basic updates on fb and Instagram, but gmail and anything more time consuming it only has 30 mins per day. Overall though it's a life saver!.Version: 1.2.2
✓ Lost it allI thought it was going well then one day BOOM! All my minutes gone reset back to 0. Don’t waste your time with this..Version: 1.6.6
✓ Suddenly stopped working.Have started subscribing years ago when we lived abroad. Today the VPN stopped working: user authentication error What is happening? Clicking on the support link in the App Store is not getting anywhere either. Is this the end of the road?.Version: 1.6.6
✓ Not worth itDoesn’t work in China.Version: 1.6.6
✓ BEWARE! It doesn't work after paying for subscription. No supportI'm in China, it worked on the free trial, but after I paid for the year subscription it stopped working. Been trying for almost two weeks and it doesn't connect to the VPN servers. Today I upgraded to iOS 9, and the app was reset to the trial mode, I was again able to connect the VPN. Then I restored my subscription and I am again no longer able to connect the VPN anymore. There is zero support service for this app. BEWARE!.Version: 1.3.3
✓ 好用，但为什么最近连不上了啊好用，但为什么最近连不上了啊.Version: 1.2.6
✓ Le TourbillionIt was working fine before but I am unable to connect to any of the servers available for a week now..Version: 1.6.6
✓ Worked well but after 6 months will no longer connectWill not longer connect to a VPN, comes up with “user authentication failed”, the app is now useless.Version: 1.6.6
✓ Good butThis app doesn’t work in uae 🇦🇪 and we want it to work in a country that they blocked the voip calls.so it’s useless also they increased their yearly subscription for more than double the price why? They should keep old accounts on old prices..Version: 1.6.1
✓ Doesn’t work for NetflixThe VPN is connected but cannot access Netflix..Version: 1.6.6
✓ TerribleI paid 20$ for a years subscription and it doesn’t work, super disappointed. Want my money back!.Version: 1.6.1
✓ DisappointedCurrently living overseas and have tried to use this on multiple occasions so I can watch American sports. Sometimes it works other times it doesn’t. To be fair, I have the free version...but why would I ever purchase a service that doesn’t work? I wouldn’t....Version: 1.6.6
✓ DisappointedHave used this app for 3 years with no problem in fact have told friends about it. However for some reason as soon as I renewed my subscription I have not been able to access any BRITISH TV. I travel a lot and so far this year I have not been able to access anything after 2 months in South Africa and now in the USA 2 weeks and unable to access. If anybody has a solution I would be grateful to know. As sadly I will be cancelling this subscription..Version: 1.6.6
✓ Performance variesUsed to work fine on my 6-7 trips to China and stopped working all of a sudden. All servers are showing to be at 0ms and no connection is available..Version: 1.5.1
✓ Can’t loginWhy I cannot login? I Already paid one year, but it is not work..Version: 1.6.6
✓ It's alrightWorks but limits bandwidth.Version: 1.6.1
✓ Did work not nowI liked this VPN a I subscribed to the yearly renewal plan. It was great it worked every where even in China but now all I can get out of it is “ User authentication failed.”.Version: 1.6.6
✓ Good and BadI have subscribed for almost 2 years. Since I am in China most of the time, I need a VPN to reach certain websites. ARK VPN can be good when it works but it also loses its connectivity. I couldn’t connect for 3 months last year. Finally, about 4 months ago, it worked again. But now it is not. So frustrating! It also gets hung up with the constant updating it does while using it. I can understand it doing this with free users but I pay for the service. It halts the signal and I have to disconnect and start again after the updates. I probably won’t pay for another year. Too frustrating and not smart to pay for something I can’t use year round..Version: 1.6.6
✓ Can’t end subscriptionWon’t let me end my subscription..Version: 1.6.6
✓ Won't work in chinaJust gives a pop up about some stupid "policy".... don't download (and especially don't pay for it) if you plan on going to china and need a vpn..Version: 1.6.6
✓ Can’t restore my subscriptionNot responding when I try to restore my subscription..Version: 1.6.6
✓ Basic vpnOffer daily free time but this no longer works..Version: 1.6.6
✓ Very difficult to turn off auto renewAlmost impossible to turn off auto renew.Version: 1.6.6
✓ Doesn’t allow you to restore purchaseThis app claims to allow family sharing and the ability to restore purchases from apple ID. I have subscribed to this app for years and they faithfully take their money from my account every year. The problem I’m having is that when my family or myself change our phones we can no longer restore the purchase and are now required to take a yearly subscription at 3 times the price that I’m currently paying. There is no customer support. When you try to access their website it’s non-responsive. Apple should really look into this rip-off company.Version: 1.6.6
✓ PoorI had left a review with 5 stars a long time ago now. Sadly I’ve now cancelled my subscription as only 2 US servers available to choose didn’t have the option to connect to anywhere else in the world as offline. Tried to connect several times to New York and San fran but server will not respond! I have it to connect preferably to. Canada for what I need and can’t. Also I used to be able to collect my daily bonus so that I could build up time if I wanted to take a break from paying but that no longer works either hadn’t for weeks. So until they can get it sorted out I cannot recommend as I’m paying money for nothing. Today I wouldn’t even leave the one star I’m so annoyed by the service.Version: 1.6.6
✓ It's a excellent app, but I forum something really weirdGiven that the range of everyday reward is between 20 minutes and 10 hours, I feel really uncomfortable when I got only 15 minutes this morning. I am not mean with this app, but I think it should follow its words..Version: 1.1.0
✓ Lost credibilityUsed to be the best and now won’t even activate but they take your money and run.Version: 1.6.6
✓ It causes freezingI bought one year-subscription but not working properly at all. It give u a limited daily allowance and expires within 2 hrs even if u r not using. it caused freezing of the system & u may have to delete it then reinstall it again everyday. It drains the battery & slow the applications. I noticed this with whatsapp. The helpline is not very useful. however, when it works, I can still access sites that r not accessible like viber or similar apps. I think it needs a major update. final verdict is ok if u want use it an hour or less, otherwise get one of the more stable VPN.Version: 1.3.6
✓ Get extra 5 hrsGggg.Version: 1.5.1
✓ Lost free daily bonus timeI have been collecting the free daily plan bonus for years and I had 207 hours saved yesterday. Today, it says I have zero and doesn't display an option to collect time/that I still need to wait before collecting. Is this a glitch? Did I lose all my hours?.Version: 1.6.6
✓ Gone rapidly downhillUsed to be the best VPN App aroubd but since my latest subscription I cannot access UK TV abroad anymore … I am currently in Greece and this subscription has been a lot waste of money.Version: 1.6.6
✓ Cannot cancel subscriptionThe Japan server kept crashing in China so I thought I'd cancel the subscription. Guess what? The cancel subscription link in the app led me to a manage my subscriptions page in the iTunes Store, where the only options given to me were renewal options... And a month isn't even up yet. FIX THIS IMMEDIATELY, YOUR ADVERTISEMENTS ARE MISLEADING.Version: 1.2.1
✓ Often can not workNot good ,Often can not work.Version: 1.6.6
✓ Worked until updateI have a free subscription that was reliable and worked great until about 5 months ago when they updated the version. Now it works very infrequently, if at all. Very disappointing..Version: 1.6.6
🙂 ArkVPN: Standard Edition Positive Reviews
ArkVPN: Standard Edition works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ArkVPN: Standard Edition.
⛔ ArkVPN: Standard Edition Problems
