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- 4+CONTENT RATING
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VOX – MP3 & FLAC Music Player App Complaints & User Negative Comments 2024
VOX – MP3 & FLAC Music Player app received 126 complaints, negative comments and reviews by users. Have you ever had a bad experience using VOX – MP3 & FLAC Music Player? Can you share your negative thoughts about vox – mp3 & flac music player?
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VOX – MP3 & FLAC Music Player for Negative User Reviews
✓ Was free now $$$$I’ve had this app for years but honestly seldom used it as I prefer EVERMUSIC. I decided to give VOX a try again assuming they’ve made some improvements. Now it is SUBSCRIPTION ONLY. No thanks! I can’t even try any possible new feature to see if the app has improved. Then the developers give snarky comments to other people who have given them a less the 5 star review, developers stated WE WILL NEVER MAKE EVERYTHING FREE AGAIN! Stay away from this app and their bad attitudes! The app wasn’t great before, I’m sure NOT going to pay just to find out it’s still not great. Too many bad reviews to waste $4.99 just to try..Version: 2.7.13
✓ Not IPad Compatible!As soon as Vox is compatible with IPad I will use it as my main player. I do think it has more to offer than my current Apple Music Player and the fact it supports FLAC is a major benefit. But until the fix is sorted I won’t be buying. I’ll be using a free app for the time being..Version: 2.3.4
✓ SoundCloud does not workDoes not work with SoundCloud?? I downloaded this App to have access to SoundCloud setting and EQ and the App does not even play my liked tracks! Actually does not play anything!! Only spinning on selected tracks and then goes to the next one!! Very disappointed!!.Version: 2.6.3
✓ Lacks FinesseGood in principle but is loaded with bugs and support is none existent. Forever having to sign out and sign back in again just to get it to sync with uploaded music and collections. For the price charged this sort of stuff shouldn't happen. As for support ..... don't waste your time.Version: 2.3.3
✓ DisappointingI'm a big fan of Vox on OS X but unlike its bigger brother, this iOS version is less stable. Visually it's gorgeous but the constant crashing gets in the way of any enjoyability. Hopefully updates will fix these problems..Version: 1.0.2
✓ Disappointing experience :(Disappointing app, whenever I pause music and switch away to other apps/close (iPhone) and come back to VOX - it says it’s playing my last song but no audio (play/pause have no effect), I have to go back to the library, find the song and skip forward to where I think I got to last and then play..Version: 2.3.11
✓ “Pasted from”, crashes & unloaded music filesWhy is this app pasting my copied text every time I go into the app.. sounds like a invasion of privacy (thanks iOS 14-16 feature). What’s the worst thing a music app can do ? CRASH… this is the last thing should happen. ”Loading music” (not all) “Viewing filtered content”>”Show All” Failure. This app is buggy, it buffers a lot with offline music… this app is trash. I’m going inspired to make my own hi res app..Version: 2.7.1
✓ Sort functionThe music track sort function isn't really good. It can view by track or album and this is fine. But the point is after I view as track, it only can sort by Recently Add or Artist Then Year. The only thing that I want is be able to sort by title when view as track, that's all. This is a good app to listen to music tho, thank you :).Version: 2.3.3
✓ Not so goodInstalled it after good comments... Seems to be great but... Confusing interface Repeatedly crashes when playing lists Slow to synchronize even on fast connection.Version: 2.3.6
✓ Well OverpricedI really like the design of this app both in iOS and on the desktop however I find it well overpriced. I never used the loop feature as it's too expensive in my opinion for what it provides. Probably the most disappointing thing is the ridiculous pricing of their radio functionality which provide you with thousand of (already free and totally available in iTunes) radio stations for the criminal price of 13.99 CDN. Then to add insult to injury you are asked to pay this same amount again in MacOS! Upon email the developer they informed me that this is not their fault but rather it's Apples fault for not allowing a level of integration between app stores. Pure Nonsense. The application also has little to no music organization capability at least not without subscribing. I can't and won't continue to use. Unfortunate waste of 13.99...up to you if you want to repeat my error..Version: 1.6.4
✓ For a free app this was great. Sadly no moreWe don’t want to pay a subscription for basic features.. Plain and simple. While I agree that the player shouldn’t be free, you should at least offer the basic use for a one off fee and disable all of the second hand car sales type strategies. Simply put, we’re not paying a premium for basic playback features. A sad loss really. Until that’s fixed I’ll uninstall and move on..Version: 2.3.3
✓ Works fine but I don’t like the acousticsI got this to play FLAC files on my iPhone. It works great for that. But I don’t like that the app’s acoustics playback sounding different than my phone’s acoustics. I wish there was an option to just use my phone’s acoustics. Also, I am having trouble applying album sort metadata to albums. I have tried many different album sorting metadata values and it seems that VOX is not programmed to detect them. I prefer to put my albums in series order instead of strictly alphabetical order, so I use sorting metadata like “Album 1”, “Album 2”, etc. to get them to display in the correct order..Version: 2.5.6
✓ Flash backIt's good APP, but everytime when i play some music, the app suddenly close and I don’t know why, I hope this problem can be fix.Version: 2.3.2
✓ WhySince when tf do we have to pay for the damn equalizer honestly the limit on this app just makes me want to delete it Good job 😒.Version: 2.3
✓ BuggySuper buggy, some of the songs are disappearing and re-appearing randomly from time to time, and its not displaying the right progress bar for song that I’m playing. I would’ve throw my money to upgrade to premium if everything works as it should, but well. Fire your programmer..Version: 2.3.12
✓ Poor ui implementationYou could not have designed a worse interface if you tried. Player won’t advance to the next track automatically. What is this? Do you even test your software?.Version: 2.4.3
✓ Like having a stubborn, whiny child on your phoneI came across VOX looking for a good way to control music from the Apple Watch. Their implement, for all the fanfare dedicated to being a one stop interface for multiple music sources, gives the bare minimum control on the watch app. Not a great fit for my use, no big deal, move on. But just to try this functionality, I had to sign up for a Vox account, resulting in 2-3 spam emails every day. As others have said, a lot of basic functionality of a music player is behind a premium subscription paywall, and as you might guess, ads for premium take up a lot of real estate in the app itself. There’s no option to pay a reasonable one time fee for a full featured music player. The majority of positive reviews suggest that things weren’t this naggy and abhorrent before a recent update..Version: 2.3.1
✓ Disappointing !!!I installed this app for my iPad and iPhone to play music saved on my devices and to use with my Tidal Hires streaming service unfortunately I cannot link it to my Tidal account. I was looking for a player which I could access all my music, either which is on my device or from my subscription streaming service, unfortunately VOX cannot for fill my needs. Luckily for me I discovered this before subscribed to the service, I may as well delete this app as it has no Tidal support..Version: 2.5.6
✓ The support for this app doesn’t respondI like the app, however I had an issue of been charged 3 times for the same subscription. I have been trying to reach out to support for weeks now for a refund of the extra charges, but no response..Version: 2.9.1
✓ IPad update a disappointment!I was recommending VOX to everyone who was looking for a player better than Apple’s, then VOX’s iPad update came out. I HATE it when an update is not as good and takes away features! The update has shrunk the size of the text of songs in an album, shrunk the display of the album art on the playing page, and has REMOVED the display of the next song in the queue! Thanks a lot! BTW - The VOX website has deactivated the ability to give feedback! So, I had no choice but to gripe here..Version: 2.5
✓ Great HiFi Beginner PickPro's: - by far most intuitive interface I've come across for a FLAC app - reliable automatic album organization - premium gives you unlimited cloud storage Con's: - ALL audio settings require premium - Premium is hilariously overpriced for anyone not interested in cloud storage For someone just starting to get into FLAC music, I highly recommend this admittedly sleek and sexy app. However, unless you like annoying emails, I highly advise you NOT to create an account. If you want premium, I'd recommend you make one with an extra email you don't care about. Unless you can't live without gapless and crossfade won't do, I can't see any reason to recommend this app over ONKYO's for people with at least moderate experience. That said, if the audio features were either made free or accessible via a one time payment, I'd change my tune in a heartbeat. It's sad that such a nice looking app gets held back by (what at least seems to be) corporate greed..Version: 2.4.2
✓ It used to be the bestI can understand a subscription to use the different music providers, but having to pay just to use audio setting and the equaliser? No thank you. That’s just greed, pure and simple. Time to look for another audio player. Post developer reply. That’s a bit disingenuous. The EQ used to be with the free version, now it’s been bundled with a subscription, so how is paying a subscription for only the EQ saving me money? I have no interest in the music providers, all I want is what I originally downloaded. Not a very kind way of treating people. Don’t you think?.Version: 2.3.3
✓ Great app howeverQobuz send me a message saying this app is a good companion to qobuz for streaming. I don’t stream from qobuz I download. Having shared some of my qobuz downloads playing them (even on the base version) I loved it. The paid extras I’m not interested in so happy to use the free version. HOWEVER , this app would have 5 stars from me. But still the copying from paste buffet when opening from background is unacceptable ! Especially when your support forum states it will be fixed in next release back in October 2020!.Version: 2.6.7
✓ Crashes when opening and has for over a yearI want to love this app. And I just can’t because it can only successfully open it maybe once out of every 8 times I try..Version: 2.3.17
✓ EQ no longer accessibleApp used to be fantastic, now merely subpar because of the EQ omission- forces you to upgrade to a monthly subscription. Now really no better than apple's free music player. Disappointed..Version: 2.3.1
✓ Almost thereOut of all the apps that allow for music through iTunes file sharing, this is the only one that ticks most of the boxes while actually having a good UI/UX. I love that I can play Opus files and have the album art show up by putting it in the same folder rather than wasting space by embedding the album art. The only thing that I miss is being able to shuffle by albums. The foobar2000 app is the only one I found that does this but the UX is much worse on that app. This matters a lot to me as I often do not know what I want to listen to at a given moment, and shuffling by songs is less than ideal as a lot of albums are meant to be listened to in their original order. If this feature was introduced this would become my go-to music app for sure..Version: 2.3.2
✓ No Sonos, SMB supportI want a music player that indexes an SMB source into a nicely organized music library with artist/album art that lets me quickly browse and cast to my Sonos system directly or via AirPlay. Or, organize the Sonos library like I want it. I don’t like the Sonos app, which takes multiple taps to get to my album list, and only sorts by album title — nobody has ever sorted their music collection this way — rather than artist/year or artist/title; it doesn’t cache album art, as though changing album art is something you do so frequently that it requires refreshing on every visit. After trying about a dozen apps, this doesn’t appear to be a thing that exists. But that’s not the reason for the 1-star rating. Despite the description, there’s no Sonos support, or at least nothing in the settings that indicates you can connect to Sonos. If it had any degree of Sonos support, I’d have just skipped rating it..Version: 2.8.1
✓ Why does offline music get deleted after a week?I’ve been using Vox for five years. Great app, but a bug was introduced around a year ago whereby any tracks downloaded for offline listening are deleted after a week or so. I’ve raised numerous help tickets about this to no avail. I wish someone would fix it!.Version: 2.7.20
✓ Good before horrible nowI've been a long time vox user but they have recently released an update that restricts access to the equaliser unless you have a paid membership. Extremely disappointed. Vox app has been permanently deleted from my iPhone..Version: 2.3.12
✓ Once was great.Feel like enjoying spam in your inbox (every two days) and need to rely on a web interface that sadly didn’t work? This is the APP for you! Once this was my favourite way to play FLAC with high end cans that could use it. Now, getting music on my device simply doesn’t happen and I get garbage in my inbox daily. What it does work with, it does well. It as a secondary interface for my Apple Music, it seems bloatedly expensive for a subscription..Version: 2.3
✓ Almost thereI like the simple layout and that it works with CarPlay. A few things that could make it much better: allow the option of a folder layout, for those who don’t want their music organized by artist/album, etc. It’s the main reason I don’t use the stock music player. Allow the moving of files from one folder to another, and also the ability to share files via email, transferring to other apps, etc... easily 5 stars if these options are provided..Version: 2.5.4
✓ Sort out your interfaceDear developers, Please sort out your annoying interface. Copying apple’s vial layout is not an option. Make a music player not a big thumbnail interface that is rubbish if you have a decent amount of music! I’m currently using keisertone. You could learn a thing or two from their simple yet complete interface. If your interface was better this would be my go to player for all of my flax collection as I need CarPlay which keisertone doesn’t have..Version: 2.4
✓ Locked features behind subscriptionThis app used to be great, but since they updated it, my soundcloud songs no longer work, and I can’t access the advanced sound settings I used to be able to before they updated Unless you’re up for paying a monthly subscription for old features we used to have, I don’t recommend this app..Version: 2.3
✓ Vox PlayerThis app has good feature and is an easy use. It also produces a relatively good sound quality. My big problem with it is it regularly places a wrong album cover when I upload or share music to it, even really well known albums get an incorrect album cover, and often a single album cover is repeatedly used making selecting an album really confusing. This, for my part really lets a good app down and has reduced what would otherwise be a 5 star rating from me. Have tried to remedy by sending jpg’s of the actual correct cover but it makes no difference, ultimately you have no control over which cover the app attaches to your album, extremely frustrating..Version: 2.6.1
✓ Very good music playerI use it on iPhone 7+. That being said, it’s the only good thing offered. I’ve purchased premium twice & still haven’t utilized it. Subscribed to premium June 21 and still reads I must purchase. Support has done nothing but suggest what anyone would do before contacting support. Asked for refund several times now. Trying to find a way to discuss problem with Apple. Don’t believe the false advertising that you need premium subscription to fully use the music player. Only thing I see premium does if you can use it. Stores all the hifi files ( any type near as I can tell) with unlimited space. I don’t use a laptop or desktop so no opinion on vox in Mac OS..Version: 2.3.3
✓ Waste of money.Cloud storage is not reliable. Radio links not working. Support service is terrible. Lost customer 👎.Version: 2.3.14
✓ No no no.Poor help articles when you have a problem, which this app has several of. I want to go get a precise answer not read endless articles about how great Vox think they are. Email! Why wait days for someone to get back too you. I want my music and I want it now..Version: 2.3.3
✓ So close to being greatI’ve been using Vox for a little over a month now. Overall I really enjoy it. It allows me to upload all my FLAC files and keep them in one library (I used to waste a lot of time converting the files to play in Apple Music). The EQ adjustments are a great tool as well. My biggest complaint is it is very difficult to navigate large libraries with any sort of convenience. I have 188 albums by one artist, once I click on the artist in the library I have to scroll through every track of every album in order to find what I’m looking for. A simple option to change the view of the library or collapse the albums into a list to avoid scrolling every track would be a major improvement..Version: 2.7.17
✓ It’s pretty goodBut it is TERRIBLE at picking up the artwork for some artists when you have it set to sort by artist. The album Art chosen isn’t even remotely close to the artist. For example the art used for LiSA is definitely not LiSA, same goes for tricot. So I don’t know where you guys are getting the album Art but wherever it’s from it ain’t working. It at Least get better with getting your AI to find the PROPER Art when it comes to artists from Japan. Also I sometimes have to restart the app after I connect my bt earbuds. Idk what that’s about. But it is still better than the stock app even though I’m only giving this 3 stars. Fix those issues and maybe I’ll give you 5..Version: 2.5.6
✓ Terrible rip off company. Beware.This company will steal your money..Version: 2.8.2
✓ $49 a year?!?!?You have to be fing kidding!!!!.Version: 2.4
✓ Poor ServiceI’ve used this app for a couple of years off and on to be honest for a app that’s been around for years it lacks features I have trouble uploading albums especially since deleting all my music so I could re upload my files and build a new library in fact it refuses to upload almost anything and when it does it only uploads partial albums missing out tracks..Version: 2.6.7
✓ Nice sound but...........Good points are the sound quality of my tracks which do sound noticeably better. Also it is Car Play compatible and I do spend a lot of time in the car. However it keeps losing tracks in my play lists. These are on my iPhone synced with iTunes. One day they will all be there, minutes later some have disappeared, later on some are back and others disappeared. Paid for the upgrade but no different. Pretty disappointed tbh.Version: 2.3.12
✓ Song orderWhy isn’t there an option to sort songs by title?.Version: 2.7.10
✓ Used to be greatApp was perfect now riddled with ads and pages of personal ads to scroll and turn off, no option to buy 1 time but a monthly subscription for all these options I don’t need, just let me pay once to get rid of your terrible ads and all these settings to know my identity, such a shame time to use something else.Version: 2.7.17
✓ Better, but audio settings are hidden for previous user!A much fairer update than the MacOS version (in theory). However, the “equalizer and audio settings” do not work for me. I need to buy the premium package before I get these back. Dev said these will be included in the iOS version (unlike MacOS), so we will see what happens....Version: 2.3
✓ Doesn’t workNever worked on any of my devices. Open it, freezes, then crashes. Can’t even play songs, which is the one thing it should be able to do as everything else is behind a paywall. It’s a pain to organise or browse through tracks..Version: 2.3.17
✓ Vox [Cloud]: A DisasterI've been trying to get Vox Cloud working for a week. Support has been awful. They emailed back and forth for first three days then stopped responding?!?! Service doesn't work, the app is useless to me unless I can play my lossless audio. Maybe I should've just stuck to Music. I would highly suggest looking elsewhere, they don't seem to care about their customers..Version: 2.2.3
✓ Shuffle all doesn’t workKeep playing the same song.Version: 2.7.5
✓ Doesn’t work for Grateful Dead collectorsI’ve been using this app now for a while, trying to get it to function for what I need it for, but I’ve had no luck and support is more than useless. The big issue here is that, if you want to upload a lot of music from one artist, VOX frequently gets tracks confused if they’re named the same thing (i.e. 1-01 Promised Land) and live shows won’t upload correctly. Ive loaded over 8,000 Grateful Dead songs into my iTunes library and have had zero issues or mixups. After about 40 albums the app refuses to let me input anymore of my music, loading it all into an Untitled folder. I would love to use this app to load all of my Grateful Dead collection into for hi-res listening, but it simply just does not function well enough to do that. Unfortunately, there are practically no other good options for FLAC listening, so I guess I’m sticking with iTunes..Version: 2.5.6
✓ Great Player Shame About SupportHave been a user of this app or about a year. Player works fine, I have a premium acct and supposed to be able to upload tracks via the Windows uploader. Works on occasions, contact support about it. heard nothing back. Shame as everything else is fine..Version: 2.5
✓ Okay appI’m pretty sure my previous review was deleted. Anyway, this app could be a gem were it not for the UI, which is not intuitive. The main menu seems hidden and to get to it you have to press a down arrow icon. What? Why? Collections are pointless if you’re gonna have playlists. I complained about not being able to give my music metadata such as a genre or album name in an email, but a music app developer seemed to have no idea of what i was talking about. I’m looking at the app now and when I open the Library section, I can only sort my music by artist, then year... that’s it guys? Also, I still have to manually add my music to my phone bc VOX can’t sync my Mac/iPhone libraries automatically when I connect my phone to my computer, but they do want me to pay for that cloud service to do it. I would not mind paying for Premium if small issues like these were fixed. Oh, and once again developers, please condescend me in a response... That’s how you get someone to pay for a Premium membership..Version: 2.3.3
✓ Slow cloud serversTheir cloud servers are way too slow to play my uploaded files. Even standard definition tracks take 5-10 seconds to start playing, CD quality FLAC a lot longer. Anything over 96kHz stutters so much it’s unlistenable. I’ve tested on a few networks, both cellular and wifi, and the speed has not improved. I could stream the same files without a problem from my private server. I’m located in Australia so maybe their servers are just too far away to make the service usable. Anyway, I’m out one month premium subscription fee..Version: 2.4.2
✓ Apple File acessThe app is on point. But it makes it hard to add music to the app without a computer. Flacbox remains the king of managing flac files on iPhone.Version: 2.5.6
✓ BuggyKeeps crashing when I’m playing songs. Definitely not worth paying for..Version: 2.5.6
✓ HORRIBLE APP DOES NOT WORKDO NOT PURCHASE. I bought the annual & continuously had issues with the app freezing & kicking me out on daily basis. Would have to uninstall & reinstall app. Emailed customer support numerous times. ZERO RESPONSE. The main reason I purchased this app was to adjust music to 432 hz which app advertised- LIE. The settings do not allow for such a precise adjustment. So, ended up cancelling my yearly subscription & deleted app. One year later they tried to charge me another $55 for a renewal subscription. Tried logging into app to ensure cancel but app states I don’t have the premium & is wanting me to “pay for their service” yet again. Terrible company & faulty app. No support whatsoever..Version: 2.7.8
✓ DISGUSTING RIP OFF!!!I couldn’t access my music for over a year!! They kept emailing me, telling me they would fix it and fix me up. But they never did. I spent over a year chasing them for my refund for a service they never provided. I am now having to go through legal means to get my refund. DONT EVER GET THIS APP FROM THESE SCAMMERS!! RIP OFF, worst customer service ever!!!.Version: 2.3.17
✓ Songs keep disappearingMy songs keep disappearing. I always need to force close the app and reopen a few times for those songs to show and after playing for a while they disappeared again. Very frustrating..Version: 2.5.2
✓ A good alternate to Apple’s playerVox is probably a the best alternative to Apple’s native player. Playback in all formats is excellent. The minimal look and feel is stylish. The UX is a little clunky and lacks features which you’d assume wouldn’t be too difficult to include (e.g. album sorting options, such as ‘sort album by year’). Creating playlists is quite long winded and click heavy. I did have an account but permanently logged out because I kept getting ads for the premium service. Overall this is a great app, and it looks nice..Version: 2.3.9
✓ I really like this app but…I do hate the fact you have a subscription I don’t mind paying for an app but outright not per week/month/year. Great player though just not gonna pay subscriptions when there are other players still out there that is either free or charge a small 1 time fee..Version: 2.6.9
✓ Apple Car Play IntegrationI have used this for a number of days whilst in the car. I wanted to try something else other than Apple Music as all I wanted to do was play the music on my phone not be bombarded with buying a subscription and always being forced by the Apple app. VOX has Its issues whilst using it through Apple car play. 1: you can’t keep it on the current song that’s being played it diverts back to the main screen. 2: to get back to the current playing track the tiny equaliser button at the top of the screen is too small Whilst using the app directly on the phone (not connected to Apple car play) it’s fine..Version: 2.5.3
✓ Ripped offCancelled the subscription back in July and they are still charging. Buyer be ware. Feels like I have been scammed.Version: 2.5.3
✓ CrippledThis software used to be great. Now it’s not. Stick with the last version, if you were still lucky enough to have a downloaded copy..Version: 2.2.1
✓ Was useable, now is not.This was overall a good app. There are some missing features like being able to shuffle an individual album while in artist view, which seems like an obvious one for such a music-centered app, but I guess it’s not the end of the world. However. The latest update seems to have broken the app. My hi res FLAC files as well as my CD-quality file no longer stream from their cloud service without massive lag that makes the app unusable. This is true on WiFi as well as over the air. It is not an app that I will be able to continue using it the problem is not fixed..Version: 2.4.2
✓ WARNING!! WARNING!! WARNING!!I tried the paid version. But after less than an hour I decided that I.M.O. this couldn’t do most of what it claims it can (at least the parts that interest me anyway). So I deleted it. But that was just the start of my problems. Once I deleted it (and I never asked for, or expected any kind of a refund) someone at the company took it apon themselves to hound me to such an extent that eventually I deleted my email address! They just would not accept that their product was not for me. No matter how much I asked them to leave me alone they constantly wrote back to me addressing every music and tech point I raised, quoting me back at myself, while they picked my criticisms apart like the very worst “I know tech, so I am better than other people” attitude having, basement dwelling loser. But all the while they just glossed over me begging them to leave me alone over, and over again. Just to be clear, this was NOT an automated response. Not unless this company’s customer service is a front for an A.I. trying to pass the Turin test anyway. If I was a lone female these people might actually be scary..Version: 2.5.3
✓ Removed free EQOther apps that play flac have..Version: 2.3.2
✓ Features cut from free versionThis used to be a good app if all you needed was decent eq and a better interface for playing music in the car. Now they have removed the eq from the free version and want you to pay for a rather expensive subscription for features you may not want. The app also had a lot of issues with crashing but I was willing to put up with that considering it was free. Pretty silly move from the developer. App is now deleted. Looking for something better..Version: 2.3.1
✓ The recent update has ruined some things 🙁So I really love this app for its design and abundance of features, but the recent update seems to have ruined some things which worked perfectly fine before. For some reason, I can’t copy or open song files from iCloud directly to the VOX app anymore. No matter how many times I try, the song just will not appear in the app anywhere. Worse yet, the new update seems to have actually deleted a few music files I already had in there. And I have no way of putting it back. Deleting the app and re-downloading it did NOT fix this issue, and so now I’m at loss. And again, I stress that this feature was working perfectly fine before this current version (Version 2.5.3). I originally gave this app a 5 star rating, but had to drop it down to 3 stars after experiencing this glaring issue. This was the feature adored most about this app along with the EQ and tempo features. So I’m really hoping the dev team reads this and addresses this issue soon..Version: 2.5.3
✓ Suddenly has adsI’ve been using VOX for many years. Suddenly with the last update (March 2023) it has ads now and this is not mentioned in the version history. The app is good but I see no mention of the ads or if you can pay to remove them. The only reason I started using VOX in place of the music app on the phone was when Apple changed the app to Apple Music they broke the shuffle feature and it no longer shuffled all local tracks as a whole and instead picked randomly after each one. This was a problem because I had several days of music loaded and was hearing duplicates on the same day. VOX has shuffle implemented correctly allowing me to randomize my library as a whole and it’s the only reason I was using it. For the record, the ad I got was from Google Ads with the usual “do not show this type of ad” buttons, NOT for VOX Premium. Now that I complained about it they changed it to a VOX Premium ad..Version: 2.7.16
✓ Keeps crashing or freezing.Sadly this app has done great features I was after such as the bar chart for the track playing across the bottom of the screen... but the app has been very buggy since first trying it. It wouldn’t import my local music to the point I deleted and reloaded the app, not the screen freezes during playback and trying to navigate elsewhere. Gutted... I’ll see what the next update brings but for now it’s just too unstable. Would love to see BPM on the play screen or have the option to show it, it really helps during a spin class..Version: 2.3.10
✓ BluetoothThis would be a 5-star review if it weren’t for my ongoing Bluetooth issues. No matter whether it’s my car, Bose wireless headphones or a Bluetooth DAC, this app crashes CONSTANTLY when using Bluetooth. Even just having Bluetooth turned on causes it to crash. Basically unusable in its current state. I’m using na iPhone 11 and have spoken with the support team but I don’t know if anyone else with the same issues. I’ve uninstalled/reinstalled more times than I can count. It will work for a while and then return to old behaviour. Very frustrating..Version: 2.5.2
✓ Too many emails, app does nothingBefore downloading, and please if you are considering a subscription, read the responses by these developers. They don’t sound all that bright. It appears as well that they don’t have a good handle on grammar. and I’m supposed to trust you by subscribing? How much are you charging per year? That’s right a ridiculous inflated amount for features nobody wants. These guys are relentless. Constant emails trying to sell you their premium package. Several every single day! Really?? FYI, you get NO features unless you go premium - none, not even a little taste of how their app is supposed to make your music experience better, instead they just tell you via annoying emails. That’s right, no equalizer. Nothing. How are we supposed to know how good your product is? Not sure what good this app is unless you give them cash. A little advice - if you want to sell your tasty snack to new customers you need to give out a free sample. These guys are super greedy and will do anything to get your cash. Including giving you nothing until you subscribe. Deleting the app now. I advise you do the same if you have already made the foolish decision to download it as I did. See you in the funny papers Vox. Update (in response to developer reply): Too late. I’ve already deleted the app. You said it best yourself, “...our price model is not perfect...” Thoughtful gesture but I don’t see you trying to perfect it. Later..Version: 2.3.17
✓ Very buggyCrashes every 10 seconds (and this is on an iPhone XS Max). Shame though, great sounds on ALAC files..Version: 2.3.10
✓ It’s good but one issueIt allows me to play my flag files anywhere but when I connect to my cars Bluetooth my phone screen has to stay on or the app will stop playing music like the app closes can you please fix this.Version: 2.7.13
✓ IOS 13.1.2 can’t airdrop flac filesAfter updating iOS can’t use VOx for flac files, prompts AppStore purchase of other lossless decoder, however wav is still ok over airdrop.Version: 2.3.17
✓ EQ held hostageOnce upon a time, Vox was a great app. It was the only one offering a parametric EQ. But then they bundled the EQ in with their subscription service. Ugh. I’d pay $50 for the Vox app to have that. But $50 a year with a zillion features that I don’t need? Nah. That is the antiquated cable tv model everyone hates. Please - separate the app from the sub features and let those who don’t need all the cloud feature just buy the app. UPDATE - RESPONSE TO DEVELOPER’S RESPONSE: I appreciate the developer’s review, but my review stands. A core function of this software that you offered for free was removed and put in the subscription version. I’ve said I’d gladly pay once for a version that has the EQ. I don’t need all the other bells and whistles. Please come up with a third buying option. One that doesn’t require a subscription. Just make it a player with the EQ, as the version I have on my iOS9 devices has. I’ll pay for that. Once. And if you significantly upgrade, I’ll pay for an upgrade if I think I need it. Please. For now, I am forever locked into listening on older devices. And that’s OK, but they won’t last forever. So, I implore you to please simply move the EQ function back over the threshold to the free version. Those of us that are older, on fixed incomes, and have hearing loss need to be able to tailor the sound without feeling as if we are being held hostage to a subscription scheme..Version: 2.3.3
✓ Music quality is good - butSound wise all is great but it’s extremely frustrating to even try to organise let alone find your music..Version: 2.3.15
✓ Streaming service with PREMIUM is terribleSo it has been a few days and I was excited to try this app to stream my lossless collection across multiple iOS devices. Being able to centralize my entire music collection across multiple devices seemed like a great idea. However this app does not stream the FLAC files without chatter and interruption over Wi-Fi (I did not even try it over a mobile network). So being a new user I posted my concern on the VOX technical support forum. Not only did the VOX community not reply but even a company rep did not reply. Useless cloud integration for a pay service. Useless technical support. Appealing UI. Intuitive features. Disappointing product. #TimeToCancel.Version: 2.2.3
✓ Constantly crashes on iOS 13 / iPhone XSApp worked perfectly the first time on phone but after I added some flac tracks via file sharing in iTunes, I reopened the app where it begins to scan for new music and 10 seconds later, it crashes. Don’t have any such issue with the iPad version..Version: 2.5.2
✓ Really needs Multiplatform supportAwesome app, does a wicked job-BUT it is *Still* not developed properly for iPad (eg, runs as a phone app). Would be awesome to see this app do so much more on an iPad in regard to app playback and sound tweaking/functions and overall ease of use!.Version: 2.2.3
✓ $60 a year just use the equalizer...?Let me make sure I have this straight. You want me to pay $60 a year. For the “privilege“ of using the built-in equalizer in the application? Care to guess why I’m giving you two stars? I’ll download the Onkyo product and pay $10 for the same privilege. Thanks but no thanks. EDIT : I appreciate that the developer took the time to respond my review however my review still stands. You’re asking me to subscribe to something that other people provide as part of the cost of the product. And then you try to explain it by saying it’s because you’re a small shop. There are plenty of small shops that do not stick it to their customers like that. I’m out..Version: 2.3.3
✓ Great features but incredibly sluggish performanceThis app would be perfect if not for the fact that it is nearly unusable because it is waaaaaaay too slow. According to the support team (which replied to my email promptly), the app rescans the music library every time the app is used. I have about 9000 songs in my collection which takes several minutes to scan and the app performs horribly during this time. I have an iPhone 8+, so it is a modern device with a fast processor. Below is the reply I received from the support team. Hopefully they will fix this, and then I can give the app 5 stars. Other than this one SERIOUS issue (and another less serious issue below), the app is great. But this is a HUGE inconvenience. Before using the app every time, I have to launch the app, LEAVE MY PHONE UNLOCKED and the screen on, for several minutes to allow the app to finish re-scanning my library and become useable. I can’t turn off my phone during this period or even switch to another app, because this process will not run in the background. Another issue I have discovered is that all my on-phone playlists are scrambled up. And this is when it is NOT set to shuffle. If I set it to shuffle, it just randomizes it further. Really annoying!!!! I’ll use shuffle when I want to, but if I have shuffle turned off, doesn’t that imply that I want my playlist to play in the correct order? All other music apps that access my playlists (which I created in iTunes) do play them in the correct order. Developer, please fix these bugs ASAP!! Thanks. Reply from support: “Currently, VOX will scan you library everytime app start, just to know if your library was updated. It is a mandatory process and could not be switched off at the moment. However, we are going to have some improvements and make a switch off/on toggle to disable or enable this function manually in future updates, which should resolve this issue.”.Version: 2.3.3
✓ Equaliser doesn't workI loved the OS X version of the player so went ahead and bought the iOS one as I wasn't happy with the vanilla Apple Music player. The player looks cool however the equaliser doesn't make any difference to the way player sounds All the presets sound same I had high hopes but I am disappointed.Version: 1.3.0
✓ The version 2.7.19 doesn’t workThe version 2.7.19 just doesn’t work. It gets frozen after start. iPhone 11 Pro, iOS 16.4.1(a).Version: 2.7.19
✓ No service after upgradeI wanted to try the app, so I paid $6.49 for one month premium, all that I want is because I want to change the equalizer but every time I try it ask me to upgrade for premium so I paid for one moth. when I try again it say that I already premium but if I try to change the equalizer it asks me to upgrade again…..Version: 2.6.4
✓ Glitchy. No developer support.VOX will not play any song all the way through, without skipping tracks or pausing the current track. I am attempting to play all songs locally, via sharing from Files. My situation is very similar to the one posted below. Please fix this. Otherwise, I will need to cancel my premium subscription. Thank you. Local files in my iPhone are about 100 discs, something like 65Gb. Most are flac, but some are alac. Problem presents itself on both cases. I started changing from flac to alac in case I have to switch to the apple music app to avoid the problem. Sometimes it stops after 1 song, or after 2, others it cam hold on for some more. When it stops, sometimes instead of just stopping after the last song it played in the queue, it jumps to another song in the queue maybe 1 or 2 before, or maybe 5 or 6 after the last one played; then it stays there waiting to manually be restarted. If I check the queue, it is still there, unfinished..Version: 2.7.13
✓ EQ Good - No ShuffleUntil there's a a shuffle all option, I just can't love this app..Version: 1.0.9
✓ Long live VOXI’ve been using this player for more than 7 years now. Used to recommend it to my friends. But since the business model shifted from the one time purchase to the subscription, not much has changed, except for an unavailability of certain necessary features. Well now this app just crashes randomly on iPhone 11. Good job! I hope I will be able to find a replacement.Version: 2.7
✓ DisappointedThis app was the best for FLAC and had the absolute best sound possible - all of a sudden, to even have a bloody equalizer you are forced to subscribe? I purchased this app so long ago and now I’m deleting it because they’re just fkn greedy. Peace out VOX!.Version: 2.3
✓ Poor features and very buggySongs randomly disappear, especially when uploaded directly to app. Some songs from albums show up; if disappeared tracks show up, the others then disappear. No playlist function. “Collection” feature requires tracks be added to a collection one by one, rather than a checklist (adding a single song will require several clicks). Extremely time-consuming and not worth the effort. No Repeat or Random function whatsoever. EQ requires payment or social media account. Too much prioritization and insistence on cloud services. Locally stored files suffer too many problems. I hoped this would be my go-to music app. Alas, it is the buggiest one I’ve ever used. If these issues ever get worked out (I pray for the developers’ safety, for their sake, during these extremely hard times in their country), I will gladly re-install this, and perhaps pay for premium, if but for the EQ (it better not require an internet connection). On another note: Stay safe, guys. Most of us will never know the struggle your people are dealing with. Keep up the good fight, and ignore the fascists intentionally giving bad reviews unrelated to the app’s functionality. God speed!.Version: 2.6.9
✓ Good app, slow development.I have no issue with Vox on iPhone and OSX, however I simply cannot believe their is NO version designed for the iPad UI and the Windows version is nowhere to be seen. DO they not realise that ubiquity is key. Things must be worryingly tough over there at Vox HQ! Tell me it ain’t so!.Version: 2.3.12
✓ Glitch - please fixThe app bugs out a lot where the audio/video just completely stops playing and I have to restart the app in order to continue listening. I like to listen to calm music playlists while I sleep, but sometimes the audio will just stop halfway through a particular song or halfway through the playlist and will not continue. I end up having to restart the app to get it to work again..Version: 2.8.2
✓ Great app ruined over time.This was once my all-time favourite iOS app. I could live with losing some functionalities that now require a subscription to enable, but now in-app ads too? Give me a break! I wish I could pay a one-time fee and have the original, GOOD version of this app back!.Version: 2.7.16
✓ Disappointingly LimitedI’ve been using Vox for a couple months and while it does a lot of things I love (remembering playback queue primarily) the interface is incredibly basic and limited. It’s a bit strange to have a music app in 2019 not let you sort by genre or year. It’s generally cumbersome trying to browse through a large library. It’d be nice to be able to customise the UI a bit, eg. Disable Soundcloud like seekbar, remove the arrow in the artwork come to mind. Has a lot of potential but it’s still less annoying than Apple Music..Version: 2.3.8
✓ Stops playing after two songsReally like the app but my playback always stops after two songs/files and jumps two songs ahead and I have to go back manually and press play again. This is really annoying when listening to audiobooks.Version: 2.5.6
✓ Subscription rip-offUpdate 2-Mar: After getting a response from the developer I checked the app and saw that the subscription is now working. Guess it takes a while before it is applied. It’s working now, so two more stars. The basic app is good but I still don’t understand why an equalizer has to be paid for (and £45 a year for that feature is to expensive as i don’t need any of the other stuff coming with a subscription). Initial review: Just bought a monthly subscription to evaluate. The money is taken, Apple and Vox show the subscription as active but I can’t access the features. Feels like a scam. The player otherwise is ok, but why do I need a subscription to get an equaliser. Needless to say, subscription is cancelled..Version: 2.9.1
✓ Bring back the free equaliserI have been using this amazing app since December 2017 and have been ever since. The equaliser in this app is the best I’ve ever heard from a phone and is why I use it everyday. Sadly you removed this feature in the latest update and can no longer enjoy my music like before. Please could you make the equaliser free again without the Premium subscription like before.Version: 2.3.12
✓ Does not play all my likes tracks on soundcloudWas really into this app. I even purchased a subscription. Unfortunately it doesn’t play all my liked tracks on soundcloud and skips half my playlist. Which has made it unusable for me as I don’t use any other streaming service. As soon as this is fixed I’ll be back..Version: 2.4
✓ Awful and barely survivingWhat a terrible little piece of software. The promise of a beta for windows only to find out after you pay for your non-refundable subscription that it doesn’t work. Well... nothing worked really. even on a Mac, uploads were slow, used all my ram, albums mis-sorted. And again - non-refundable subscription to TRY the software. Boooo!!!.Version: 2.5
✓ Just Not a Good AppIt plays music (including FLAC files), so it gets two stars. Otherwise, it’s unpleasant to use. The UI is poorly designed. I have release-dates on my albums, but the app randomly puts a handful at the top of the list out of order. When you select an artist, the app displays a list of all albums including all songs on each of those albums, so if you want to get down a long list to the album you want, you’ll be scrolling a lot. The now-playing display uses ridiculously small fonts with no visible controls, wasting a ton of screen space, but shows a scrolling “map” of the volume of the song which serves no purpose whatsoever. Oddly has “playlists” and “collections”, which seem too similar to justify both. I made sure to add art to all of my albums, but the app randomly omits it or replaces it. The app sends regular notifications, but they’re just ads for what the premium version would give me if I want to subscribe, so nothing useful. Seems like a high school programming class project, and not from the end of the year..Version: 2.6.1
✓ No good for musiciansSave your time and skip this one. Box is useless for gapless playback loops and nearly impossible to import your music files..Version: 2.7.1
✓ Apple is a joke and this appSo I have almost 2000 songs in a local folder....I try to copy them to vox...it’s copies only one song.....even though I’ve selected several....can I access the folder through the player you ask? Nope and nope...is there a way to import the songs ? Nope....apple is a joke and this app is another laugh at our expense.Version: 2.3.12
✓ Very disappointedMy money wasted.Version: 2.4
✓ Record/Download featureWhen this app was in it's alpha and beta phase it had a record/Download feature in the Soundcloud section. This has changed since the store version was released. Also, it crashes frequently. I can deal with the crashes, but the inability to download from Soundcloud is a big fail for me as this feature is what drew me to the app in the first place..Version: 1.0.4
✓ Need multiple selectionThere is no option to select single or all songs to add the collections. I have to add each by each, which takes time and is not smart. Also, I highly recommend VOX can show up all songs like iOS native music player instead of player all..Version: 2.1.18
✓ Another SubscriptionNot signing up for another service just to access the EQ controls. Sorry. Its just too much money to have an ongoing cost. It’s good software, but I cannot afford to have another service. The Onkyo app does the same for $15 one time..Version: 2.3.12
✓ Money money moneyNo features at all unless you purchase premium! Disappointing because it’s not cheap..Version: 2.4.2
✓ Why?This app was good then yesterday it popped up a prompt asking me to set my cookie preferences. It was more complex that the MS Windows privacy settings, so I deleted it. Making it that difficult to switch off all cookies and trackers is just rude.Version: 2.8
✓ A horrendous messReally messy app with terrible organization- if I want to view an artists’ collection to pick between albums it’s a disaster. In Artist view if I click on David Bowie (I have 43 albums with 475 songs) it has all the albums expanded into song list view with no album titles or album covers so I have to scroll through all 475 tracks to find any songs I want to hear. I can’t sort them by album unless I choose album view which has all the albums in alphabetical order and not under the artists’ names. Most of the albums don’t have artwork either. It’s a nightmare of an app.Version: 2.9.1
✓ JunkWas good.Version: 2.3.5
✓ Great sounding and looking app! But broken:/I recently downloaded Vox. Newest version, new phone, newest iOS version running. Everything as it should be. However, the app CONTINUOUSLY crashes. I tried some trouble shooting, reinstalled, worked for about 15 min, crashed. Signed up for a subscription, thought maybe the payed version might be more stable...nothing changed, crashes about 3 min after starting...what I DID get with my membership fee is access to the Vox community...seems like a dumpster fire, TONS AND TONS of topics listing hundreds of screw ups and glitches. Some even having the developer promise a new update app version!! Coming in a few days! Only to have the customer say “it’s been 58 days since you said that?!” I’ve tried reaching out, but no response, tried sending crash reports, but it crashes before I can send. The website for the Vox community will redirect you if you navigate away to get reference material or numbers for a report. It also seems to crash just as much as their app. Maybe this app used to be great? Idk...all the full star reviews sure got me to buy into it. Massive let down..Version: 2.3.15
✓ Avoid This App!This app is a joke. It is merely a media player, like VLC. And VLC does way more. This app doesn’t even let you use the equalizer without paying. The EQ is the only reason I got it. Ridiculous! Deleted! Get VLC. It’s better and FREE..Version: 2.7.5
✓ Resubscribe or unsubscribe??I paid for 30 days, I have 10 days left to resubscribe. I can no longer use to equalizer, when I click Equalizer the annual subscription appears. If I understand correctly, I am no longer entitled to the premium service even though I have paid. this is a dishonest action on your part..Version: 2.5.6
✓ Use foobar2000 insteadSoftware is basic, but it played my flax files fine so I was ok with it. For some reason this app will not output to my bluetooth headphone (Sony WH1000XM2) going back to foobar2000. Where I have options. And will output to my bluetooth headphones..Version: 2.3.3
✓ I don’t want cloudI used this for years but now it keeps asking me to login to use the cloud every 30 seconds, I have gone through the settings to turn of the cloud function but still it asks me to login..Version: 2.3.3
✓ What’s happening to this app?I’ve been a long time Vox user. Like others I feel that the subscription price is OTT! Meanwhile, I’ve been getting very frequent emails offering me a “lifetime” subscription if I invest in the future of the app. Judging from the poor spelling and grammatical errors (why not pay someone to do gramma check?) in the emails and marketing content, and that the company seems to be miles off its target raise, I’d say their greedy subscription fees have caused them potential failure as a business model. Shame, as the software has always shown great promise..Version: 2.3.3
✓ HorribleSongs don’t appear after syncing the phone. Sometimes only the name of the playlist appears void of all songs..Version: 2.3.2
✓ Be careful with subscriptionI tried this app about 2 years ago. I thought I would really like it, and frankly it wasn’t terrible. However with the advent of Tidal, and other Flac streaming services it just didn’t seem to be worth the hassle. At that point I uninstalled it from all my devices and thought I cancelled the service. Apparently not, got a charge on my credit card, and after some digging, found out it was VOX. Immediately cancelled the service. Asked the company for a refund and they said nope, all sales are final. I received no renewal notice or any communication from VOX about the upcoming renewal. Sleazy way of doing business. So charged for a 2 year renewal for something I haven’t used for a year and a half and paid for another 2 years. Boy am I stupid!.Version: 2.5.6
✓ I love it but it has one major issueI use VOX to play music that I copied from iTunes, that’s my only use for it, I prefer it to the stock music app. The trouble is that if I at all open the default music app and then go back to vox even after I’ve quite the music app it’s jumbles up my playlists, I have to then restart the phone before I can see my playlist properly and I need to make sure that I never open the music app otherwise I’d need to restart again before vox shows my playlists properly. This is on my iPhone X, but it does it on all my older iPhones, it’s been a problem for a very long time now, and now on my iPhone 5 it won’t unjumble my playlist when restarted at all making it utterly useless to me. It’s highly irritating, I’ve left a review before stating this and still left a 5 star rating, however I didn’t get a response nor was the problem fixed. I like your app but this will be a 1 star rating until this issue is finally sorted out because the issue makes the app useless to me in some situations..Version: 2.3.1
✓ Average player with rip off in app purchasesClunky to use, all the advanced features that used to be free are now only available with a pricey subscription that automatically renews annually without warning, every time I uploaded a library it disappeared a few days later so I stopped using it and cancelled my sub, really not worth even the £3.99 for the basic player, avoid the subscription like the plague, one star is too good for this..Version: 2.2.2
✓ GarbagePaid for 30 days and it has been a horrible experience so far.. basic s/w, frustrating as it takes longer than it should to upload simple playlists, inconsistent… feels very amateurish and clunky to use. Save your time and money!!!.Version: 2.9
✓ Disappointed.This was a decent app once. Now that you have to pay a large amount of money for subscription just to access something as simple as the EQ is very disappointing. Just pure greed as the EQ was free once. I have now deleted this app as I have and use another free music player app that provides an EQ, has a better sound engine plus more features for no extra charge. Bring back the EQ as a free feature and I’ll happily use it again..Version: 2.3.15
✓ IPhone X & ios11.1.1 is an issueUsed VOX for a long time and really really like it but started using it on iPhone X iOS 11.1.1 and it crashes all the time. I assume the developers will get it sorted but till then it’s unusable. When fixed it will be back to 5 stars..Version: 2.2
✓ No SiriSeems like a nice app, but it doesn’t link to Siri, getting Siri to play a specific song in vox is … difficult. If impossible. I just want an app that will play all my songs, not lose any of them, and be voice controlled when I’m driving. Also not constantly mis hear me and start promoting a paid subscription like Apple Music..Version: 2.6.9
✓ Terrible technical serviceTechnical support is non-existing. The only answer I received after long wait time was a copy / paste one. Issue never fixed. EQ format not friendly at all. I’m cancelling and changing app. This developer answered to “contact them directly” (only when I published this review) which I did multiple times. A “Viktor” answered once and never responded again despite multiple messages I sent him asking for help. Never again. Happy with my new app..Version: 2.7.9
✓ Shuffle has disappearedThis was an excellent app until the latest update which has removed the shuffle all music option. Can we have this back ASAP please?.Version: 2.6.7
🙂 VOX – MP3 & FLAC Music Player Positive Reviews
VOX – MP3 & FLAC Music Player works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact VOX – MP3 & FLAC Music Player.
⛔ VOX – MP3 & FLAC Music Player Problems
