Pain Tracker & Diary App Negative ReviewsNanolume, LLC

Pain Tracker & Diary Negative Reviews

4.3
4.35484 star

Total 21 Negative Reviews

Pain Tracker & Diary App Complaints & User Negative Comments 2024

Pain Tracker & Diary app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pain Tracker & Diary? Can you share your negative thoughts about pain tracker & diary?

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Pain Tracker & Diary for Negative User Reviews

Poor reportingPurchased the app to record and monitor what I think are chronic overlapping pain conditions. The app does not give good visibility of results of data entered. Not worth using. Better off just using iPhone Notes. Deleted..Version: 3.15

You won’t get much change from £10Paid £2.99 for the unlimited entries upgrade which featured as a pop up in the app. Then discovered it was another £1.99 if I wanted to unlock ‘numbness’ as a pain type, another 99p to have the ability to edit existing entries, another 99p to customise pain types (limited to 3 customisable entries) and £2.99 to unlock the ‘interactive summary’. All in all £9.95 for this app if you want all the features. I understand apps take time, money and effort to create and deliver but to have hidden charges which are just shy of £10 is daylight robbery. There are apps just as comprehensive out there which charge a fraction of this and are upfront about it when you first download them. Luckily I only lost £2.99, but I still feel ripped off to find to actually make proper use of this app I would have to spend more..Version: 3.9

Need Trash FeatureIt took me awhile to understand the app, meanwhile I could not delete the entries not needed. The trash feature needs to be added..Version: 3.10

Not bad but needs more featuresIt’s good at what it does but desperately needs a feature to display the graphs over a longer period such as month by month, year by year. Failing this, being able to export the pain ratings to Excel would be helpful..Version: 3.9

Too many additional purchasesOriginally I thought it was a great app. But functions that you really need to make it useful started becoming a charge. $1.99 here. $2.99 there by the time I would be done paying for all the additional charges I would need to make this app truly functional to track ALL my pain (numbness included, that's an extra charge) the entire app is over $10. Not worth it. I'm sure there is something better out there. I'm already dealing with fighting pain everyday, I just need an app that is easy and one price..Version: 3.7

It’s got huge potential but I can’t use itThere is missing a huge component - tracking medication (and other therapies) in response to the pain. My pain management Dr asked me to keep a pain diary and see how much breakthrough pain medication and what type of medication(s) I need to take to deal with it. I can’t do that with this app unfortunately. Otherwise it looks like it’s easy to use..Version: 3.12

I want my money back.This app was not what it promises. If you are in pain it definitely is hard to make the color patterns darker. Also, the keyboard blocks half the notes area. The colors are predominantly the same and you can't use all the pain patterns together because then they bleed into one blob. I'm very disappointed. Do not buy this..Version: 3.3

Absolute Waste of moneyApp will only let me add 2 types of pain (sometimes only 1) and when I click on the “add pain” button, sometimes repeatedly, it simply will not let me add another. I have tried just deleting and starting over but it refuses to add only 1 or 2. It is absolutely worthless to me if I cannot show ALL types of pain and where. I mean that is this app’s sole purpose after all..Version: 4.13

DecentOnly allows certain number of entries before you have to pay. Doesn’t really work on someone with fibro, and numerous auto-immune issues. Allows you to pinpoint your areas.Version: 3.9

Easy, comprehensive yet simple, but IAPs push itThe good: this is one of the more UI-friendly pain trackers that still offers the ability to input a good amount of data: visual pain locations with varying types of pain with descriptors and a section for notes. All of your data is stored locally, and there's no sign-up required. The bad, or my personal annoyances: inability to edit each entry; you have to delete one and start over, or add multiples if your pain changes throughout the day. Personal quibble, but the figure is male-only, and we know men and women can experience gender-specific pain; this doesn't alter the function, but it's an annoyance to me. No way to zoom in on the figure. The local data cannot be exported for backup. Finally, it irks me that features are nickel-and-dimed as IAPs; to fully enable all functions of the app, it adds up to nearly $15. For some, that may be worthwhile, and I don't deny that it is a good app. But I truly dislike that sort of upgrade tiering..Version: 3.0

What about the ladies?I really like the pain range feature and being able to draw the type of pain. These are valuable features. However without two important features this app is useless for me: 1. Let me zoom in on the body so I can precisely pinpoint my pain and 2. Give the option for a FEMALE BODY!!!! It's hard to pinpoint my ovaries on a dude's outline!.Version: 3.7

Positives and two deficienciesThe Pain Tracker app does what it promises - 1) it allows the user (who probably has significant chronic pain) to make a log of the pain in real time that notes 1a) where the pain is located, and 1b) a user-interpreted quantitative assessment of how serious the pain is, and 1c) a qualitative description of what the pain feels like. 2) The app then allows putting the logs into a timeline to see how the pain changes over time. 3) This allows presenting to a physician or treatment provider a record over time to help in diagnosis and treatment. 4) The app includes a table of contents for usage and for rights the user has or does not have. These directions are very useful: 4a) included in this is a 1-10 scale of pain, for those times when you are asked "on a scale of 1 to 10, how bad is your pain?" For my use I built on this pain scale and was more descriptive in my ratings of pain. YMMV.) Note: while the use can draw on the silhouette humanI worked for awhile trying to draw the pain regions with a fingertip but ended up getting a stylus (like an Apple Pencil) that gave me better accuracy in my drawing. All the factors get five stars. However, for those instances in the late night or early morning when severe pain wakes you and you want to make an entry, the app does not do Dark Mode so the app will come on with daylight brightness and the person will have to wait for eyes to adjust to the illumination, and hope that anybody else who might be in the room is not awakened by the amount of light that pours out. Perhaps it is my fault that I cannot find the switch in preferences, nor can I find it in any settings inside the app. Dark mode has been around long enough that the app should have it as well. Deduct 1 star. I upgraded from an iPad Mini (4G) to a new iPad Mini (6G) and migrated all the data. Some time later when I accessed Pain Tracker to view my data it was all gone. That is, it the app could not find any data and so it looked like all the data was gone. I could not restore from backups. I resorted to a file explorer to look through the app. I found the csv file where the data was stored (and this is explicitly allowed in the Terms and Conditions) but not all the data was present. I ended up with an incomplete data set that is in a file that Excel can handle. The app should have a function to back up to iCloud or Dropbox that is more automated than the manual 'export data' that is available and the user has to remember to do. Deduct 1 star for this significant deficiency that allows data loss with no warning..Version: 4.7

What about half the population?!Pretty good, basic and fairly reasonable. Just one really major thing - the human figure is male. How come half the population matter so little that we can’t even show pain on an appropriate figure? Where’s the basic ability to switch to a representative picture? What’s the point of visual representation that doesn’t actually represent the patient?.Version: 3.15

Why is the pain chart only a man's body?This is frustrating for me, as a person with women's body parts, because I don't feel that I can accurately indicate where pain is. I have a lot of pain in the rib and chest area, and it's difficult for me to figure out where that specific location would be on a male body. Adding this option would be such a simple fix and would make it much more helpful. It seems someone else complained about this two years ago and they were told it would happen soon. Wow? Tell me the developer is male without telling me the developer is male. Gonna ask Apple for a refund on this. ✌️.Version: 4.13

Good, but would like more featuresThis is good for logging pain location, type, and intensity. However, sometimes it’s difficult drawing accurately while you’re experiencing the pain, I wish I could do a pain map, which I can draw on to show these attributes, and then simply touch the one that’s affecting me at the time. Also, it would be useful to have a body outline which includes the skeleton, since a lot of my pain is skeletal. Sometimes it’s vey difficult to explain to the dr. exactly where the pain is. Thank you..Version: 4.14

Location not capturedNot sure why discrete location data is not deemed important enough to capture in this app. The body surface area calculator is cute, but not particularly useful clinically. It’s almost like someone made a burn calculator and then decided to build a pain app around it. Other pain logs collect more complete and useful info..Version: 4.7

Too many chargesI downloaded this app because on another review I read from the company that you can get full access to the added features for only $2.99. That turned out not to be true, as there is an added charge for every little thing you want to actually use. Also, you can only add three custom pain categories at a cost of .99. And everything is color coded or has a silly graphic attached. It would be more useful if the user were able to actually name their most common symptoms to track. Stupid app..Version: 3.9

No pain duration details option to add!!!I don’ t seem to see option to add pain duration of each pain entry..Version: 3.14

Doesnt save correct infoI know this is only a new app but it doesnt save correctly. When your in pain rehab this is important & its failed me miserably. 😞😕😡🤬.Version: 3.9

Not easy to add entriesThe app offers a great personalized way of tracking… but, it doesn’t quite work yet. If you have pain in multiple areas, the “add” button doesn’t work. And because if you say you are “done” it locks your data, so you need to start over. Perhaps, there should be at least a 24 hour trial before collecting money, for a product that isn’t fully functional at this time..Version: 4.14

Appears free but isn'tUpgrade fees to use any extra feature. Don't be fooled.Version: 3.7


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