3.0
3.05 star

Total 24 Negative Reviews

EF English Live App Complaints & User Negative Comments 2024

EF English Live app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using EF English Live? Can you share your negative thoughts about ef english live?

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EF English Live for Negative User Reviews

TerribleOMG! You guys are unbelievable, the support team prepare an update and don't put all the levels available, I pay it like everyone else, but I can't use it on my phone because I'm on advanced level. Unbelievable how ridiculous you guys are, and one more thing, it's also a fake add, because the website says that we can use the englishtown app on iPhone! Congratulations keep going this way 👏🏻👏🏻👏🏻👏🏻.Version: 1.2.0

It's too bad I do not recommend itIt's too bad I do not recommend it.Version: 3.2.0

So BadHard to download every lesson files (so many times fails) hard to press anything any see the action being take unless you press very accurate Pronouncing system is the worst (you have to pronounce word ten times to Catch it and even at the tenth time it my tell wrong) if you say it right. and it my say right when you say something else. doesn’t worth 99$ at all..Version: 4.1.0

LiliI subscribe in English town because this app . I spend much of time in work . And I was optimistic when I saw this app , I think it'll help me to study in the work . But I was Not bad but the worst app.Version: 1.2.5

No funcionaNo permite loguear..Version: 1.1.0

Doesn't workYes, the app doesn't work. Please make it available to all level..Version: 1.0.2

Suggestion and reviewThanks a lot for your efforts My first suggestion is to add rotation feature for ipad Second one is that i cant save my email and password.Version: 4.2.2

BadDoesn't work.Version: 1.0.2

La peor app para aprender inglés.113 dólares mensuales. No utilize la app y cuando intenté cancelar simplemente no me dejaron, tenia que pagar sí o sí. Al menos ir tengan dinero y quieran tirarlo a la basura contraten a EF English live..Version: 4.8.0

NothingThe App doesn't work properly.Version: 1.0.2

ProblemsThis application is having problems with reproduction in conversations and questions that should resolve itself as soon as possible..Version: 1.2.8

Muy mal servicio y mala appDentro de la app no puedes hacer todas las actividades educativas. El servicio de atención al estudiante es muy malo y solo funciona con los horarios de México, no con los horarios de EEUU.Version: 4.2.6

Awful service!The quality of services is far from what they promised and your expect. They can’t help even with simple issue and you can’t cancel because of awful service you need to pay even more to quit. It’s illegal to operate your business like this in the U.S. and because of this awful service and useless customer support I’m gonna dispute it with my bank. Nice work EF.Version: 4.11.1

Every time looking for real teachers and they say private lessons are not availableI have enrolled for on Black Friday! I used it for 2 days and it’s not something new! I found it very boring. After one month they took $49 automatically without letting me know! Btw, they kept sending me notifications about new lessons waiting for you lab lab labh but when it comes to payment they didn’t send something about automatically payment. I really feel so upset about that..Version: 4.5.0

They don't support high levelsWhen I try to run the app it says that my level isn't support in the app. RIDICULOUS! It seems only low levels have support in this app..Version: 1.2.6

EF doesn't workThe app show a message "unsupported content" and doesn't work..Version: 1.0.2

MishaelWhy my level isn't available? It's much easier to access through mobile phones..Version: 1.1.0

Avoid itAfter 2 years with EF, I discovered that they were nice before I pay the fees. The worst customer support I dealt with. Avoid them for your benefits. There are many other better companies in the market..Version: 4.1.0

Horrible customer serviceI would like to warn everyone who will decide to use their service that they are literally cheating their customers. I have signed up for their FREE trial service (despite the fact that this is supposedly a free trial they charged $65 from my CC) to get acquainted with the concept of the program and when I decided sign out (in 5 days) they referred that I have to pass 5 hour education course in order to get my money back (which is in my opinion stupid). When I passed 5 hours I tried to reach their customer service through emails and phone but nobody answered. Also, I do not know why but when I reached their office by phone there is only Spanish speaking voice machine (I do not speak Spanish). So, I don’t recommend their course, thick twice before pay any money..Version: 3.4.0

They’re took 49$Took 49$ from bank acc without telling anything and I don’t know why I contacted customer service but no one answering me.Version: 4.5.0

Un robo !Cancele mi subscripcion y me quitaron 569 AUD de mi cuenta como si nada y ahora nadie responde.Version: 4.10.0

The worst الاسوءI was study from the app and everything is fine, But unfortunately I have some issues that I can't do one of the final test in level 10 unit 1 meeting, I tried to answer the question but the send icon didn't work so I stuck in the unit! I ask the fix the issue but they don't care!!! They just advice me to study in the PC only! The iPad version of the app is ok I think but the iPhone version is the worst, also all my studying in unit 1 chapter 4 all training didn't sync with the service! In the PC account i see I didn't study anything of those chapters! And waste my time to study it again from the PC. للاسف حصلت معي مشكلة في المستوى ١٠ الوحدة الاولى في القسم ٥ المهمة النهائية مشكلة حيث ان التطبيق لا يقبل الاجابة نهائياً! للاسف تم التحدث عن الدعم لكن بلا فائدة (اذا اخذو فلوسك انسى الدعم وواضح تطبيق الجوال مهمل تماماً مقارنة بتطبيق الايباد والنسخة الكمبيوتر الشخصي) للاسف نصحوني بتكلمة الدراسة عن طريق الكمبيوتر الشخصي متجاهلين تماماً مشكلتي في الجوال الايفون، للاسف يوم فتحت نسخة الكميبيوتر الشخصي حصلت كل الموجود في القسم الرابع لم يتم التزامن مع السيرفر رغم محاولات التزامن التي بائت بالفشل! يعني لازم اعيد كل الي ماسجل بالسيرفر واضيع وقتي بدراسة شيء قمت بدراسته مسبقاً كما انصح عدم التعامل مع ايوب عبدالحق يهتم فيك اثناء التسجيل لكن اذا دفعت للاسف ترتبط معه وانسى يرجع يتصل عليك! للاسف مرة وحدة رجع يتصل علي والباقي ساحب علي 😤.Version: 2.0.0

No contains in the appThe app is empty ):.Version: 1.0.1

Landscape modeThere is no landscape mode..Version: 4.5.0


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