- 79.6LEGITIMACY SCORE
- 84.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Nixplay App User Positive Comments 2024
Nixplay app received 126 positive comments and reviews by users. Can you share your positive thoughts about nixplay?
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Nixplay for Positive User Reviews
✓ Very efficient tech supportI love the nix play frame as I love the fact that I can just add photos straight from my phone. Today I had very efficient help from Lou to get the app to work as it wasn’t loading any pictures..Version: 3.14.1
✓ Jeff - Fantastic Nixplay representativeI was completely satisfied with my phone call with Jeff from Nixplay this morning. He was extremely patient and took me step by step to resolve my problem. He made sure I was able to access my frame once again and that everything I needed had been fixed. I would definitely recommend Nixplay for their product but also for their customer service. Thank you Jeff!.Version: 3.8.0
✓ The best customer serviceThank you for the help and thanks to Ice!.Version: 3.8.0
✓ Great Frame great customer service, thanks DinoI bought three Nixplay frames, two for gifts and one for myself. All of us just love them it is so fun to see your photos of your family, friends and travel flash on by. I’ve called Customer Service three different times to get help loading these frames because I wanted the people I was giving them to to have some photos to start them off. I also wanted to be able to use photos that were not on my phone and in Shutterfly and Costco photos. Each time the customer service rep was able to help me, was very courteous and very knowledgeable and listened to me as I explained my issue. I have spoken to Dino twice and his customer service is exceptional thank you do you know and thank you Nixplay.Version: 3.15.6
✓ Great service and productFabulous customer support and easy to use product.Version: 3.21.0
✓ Great supportI have only good things to say about the tech support I received. Thank you Maris!.Version: 3.12.1
✓ Great supportI had issues resetting my password and received quick and helpful support from the customer service team..Version: 3.61.2
✓ Replacement remoteI contacted Nixplay and had asked them how to get a replacement remote because I had lost mine. Martin from Nixplay had responded back to me within a few hours, and had asked if I can provide him with a model number of my Nixplay frame. He also had said that they will send me a new remote free of charge as soon as they get my information. It was such a pleasure dealing with Martin and the Nixplay team members. Within a week a new remote was sent to me. Great customer service and prompt response time in which all was very much appreciated! Thanks again and I will recommend your product to family and friends. Jayne0218.Version: 3.57.0
✓ Challenging problemMartin got back to me very quickly and step by step, tried to resolve my challenge. He stayed patiently with me for a few emails and finally resolved my situation. Big thanks to Martin.Version: 3.56.0
✓ Great frame and service.Just got the Nixplay 15 and managed to lock the frame because I’d tried to use two different iPads to link to one frame. I called customer service and a very helpful person took me through the steps of removing one of the iPads. Once that was done it was plain sailing to get the frame up and running. A beautiful photo frame it is. Very pleased with all the different ways you can customise it to suit your circumstances..Version: 3.21.0
✓ Exceptional ServiceI am beyond thrilled with the assistance I received from JOE at Nixplay. I was completely frozen out of my Nixplay and unable to make a necessary change to my Wi-Fi. In an email, Joe explained what to do. The problem was I no longer had the ‘remote’ and so even though the instructions were easy to understand, I was hopelessly stuck. I was gobsmacked when Joe simply offered to send me a new remote! He did not ask for any kind of payment. All he needed was my address! Who does that these days??????? The remote did in fact arrive and I was able to set up my Nixplay in seconds. This was outstanding customer service. THANKYOU!!!!.Version: 3.61.1
✓ Excellent productI love this frame and app. I love that friends and family can place little surprises into my frame and I get to see something new. Also, when I set it to be so, the sensor acts like a night light for the kids getting up in the night... a nice touch. Brilliant!.Version: 3.13.4
✓ Love my frameBeen using my frame for a year LOVE IT so I Purchases several frames for family members along with Nixplay Plus subscription and support was excellent in clarifying some details for me to set up ahead of time. Quick and efficient reply. Great Christmas presents Thanks KimL.Version: 3.21.2
✓ Nixplay Customer serviceHad an issue with uploading video which Lyza solved after multiple attempts to contact me - really oustanding customer service..Version: 3.15.6
✓ Love itWell executed. Next level - have an option to buy the frame through our account and send it to its destination already paired with the app/account. I am in Canada and want to send a frame to my family in the US. I would save on extra postage and it would be better for the environment..Version: 3.16.1
✓ Great App/Product - Easy to UseOverall great app and fun to be able to share and view photos/videos with everyone even if they don’t have the frame. A feature that will be a great addition is to provide the ability for folks to comment the photos/videos. This would make it more memorable, engaging and fun for all!.Version: 3.27.0
✓ What Fun! Thanks to Joe 😀We purchased 4 of these frames as gifts for Christmas. One for ourselves, of course; one for each of 2 daughters with children; and one for my 88 year old mother. My mother can’t stop watching it! We all absolutely love it. I had a few set up questions and emailed for some help. I didn’t have to wait long for Joe to contact me and help me through the issues. These frames are delightful and just the perfect size so my mother can see all the pics and video shorts easily and in the moment. The ability for any family member or friend to email pics to the frame makes it even more delightful. After all, there are gobs of grandchildren and great grandchildren and it’s so fun to get instant happiness through these frames. Thanks, Joe, for all your help!.Version: 3.21.4
✓ Thank you LouI had a problem with my frame but Lou was very helpful and patient on the phone and then followed up with very clear instructions on the email she sent . I was able to follow that and solve the problem. Many thanks, Carole.Version: 3.15.2
✓ Awesome Frame and wonderful customer serviceWe have enjoyed having our Nixplay frame for a couple years. Never had one problem. The past weekend we changed our internet providers and for the life of me I could not reconnect our frame to our new WiFi. I contacted Nixplay just with the hope they would be of assistance. To be quite honest I did not expect a lot of help but emailed them. To make a long story short I did receive a response quite quickly with some very helpful advice. After a couple emails back and forth to Mark I was able to get back online and was good to go. Mark was both patient and helpful with me and my somewhat limited technology knowledge. Such a nice surprise to see people still care about helping others. Kudos to Nixplay and Mark..Version: 3.4.0
✓ Frame not connectedRang for help in connecting frame. Unfortunately, the call was cut off. However, the contact, Lou, rang me back and quickly talked me through what to do. Basically, I was using an older version of the App. Only took a few minutes. Very satisfied with the help given. JT.Version: 3.15.0
✓ App indicates to update, but won’t let meLove this app, however went to upload more photos and it says to update app. I hit update app, takes me to the App Store and can’t find area to hit update. I have hit open and it takes me back to update app message. It is a loop. I have even tried reinstalling app and same message comes up to update. Help.Version: 3.52.0
✓ Comment.Nixplay call was very helpful. Lou was very patient until everything was done.Version: 3.15.6
✓ Fantastic serviceHad a few issues setting up, not the frame but me now being very tech, support was fantastic! Amazing job done! A+++.Version: 3.16.3
✓ Nixplay problemsI had a problem with my frame. It wasn’t turning on. I called Nixplay, but couldn’t get through. Before I tried calling again, I had a message on my app that told me of a software problem. It was soon fixed. The next problem was with my motion sensor. I was back and forth with Nixplay. Anna was so helpful as were others in the team! They worked out that I had an incorrect setting. They didn’t lose patience with me. It is finally solved. I love my Nixplay frame!.Version: 3.16.1
✓ Nixplay Frame and customer supportI absolutely love the Nixplay frame- so much so that I bought one for each extended family ( 4 in total)!! Unfortunately, I lost connection for the past 1.5 year unexpectedly. I called in today with the hope that the problem would be resolved with customer service.. and IT DID!! Amazing customer service action by Lou, my tech support agent. She was confident and very efficient in helping me repair my frame ( after hours and hours of attempting to try myself). She was also extremely friendly and patient with me! We got the frame working in less than 15 minutes. I am soo excited that I have my awesome frame back (esp now that I just had my 2nd child). I’m anxious to get back on the nixplay train!!.Version: 3.8.3
✓ Great customer service supportI’ve had my frame for one year and just recently had a problem. When I went to the app on my phone to add photos, it kept trying to pair my frame but couldn’t find it. I emailed Nixplay and received a quick response from Anna who was very helpful. When she told me to delete the app and reinstall it, I was hesitant because I was afraid I’d lose all of my pictures that were already on the frame but she assured me that it would be OK. So I followed her instructions and everything is working great again. Anna was very courteous and even asked me to follow up with her and let her know how I made out. I’m really grateful for the support received. It’s not something normally found when running into trouble with these devices. Thank you, Anna..Version: 3.9.5
✓ LouThank you Lou for your help today we are very grateful. I we will definitely ask for you in future. Stay safe & Merry Christmas.Version: 3.15.5
✓ Great frame supportMaris was able to provide great help frame not quite correctly showing photos. Thx.Version: 3.61.1
✓ Best photo frame available..The Nixplay photo frames are best available and the ability to set up and transfer photos over WiFi / cloud is great. There appears to be capability of uploading up to 8000 photos although limitations are 100 per upload each time. Each playlist can contain a maximum of 2000 photos and easy to set up multiple playlists. Only criticisms / possible improvements to app include: Ability to preview and crop with correct aspect ratio (this is significant as many photos one inherits from other people are taken in “wrong” aspect ratio (i.e. portrait instead of landscape) which results in heats being cropped. At the moment one has to edit the original photo with a landscape format and then import via the website. Pulling straight from Photos library has no edit on the fly options and photos are spoiled. All the other fancy options of sharing etc. Are OK but in my case as no family members have frames so unlikely to ever really use. For all single users the ability to preview and crop/ pan images would make the experience eccentric better justifying a 5star feedback which I have currently withheld. Please please look to make minor improvement as it will make even better. 😀.Version: 3.16.0
✓ TroubleshootingI was having trouble downloading photos so I emailed Nixplay. Within a day, Martin responded with a couple solutions that worked. I appreciate good customer service..Version: 3.54.0
✓ Excellent product and service!Have had frame for ten years an 17inch one it is brilliant! I put it on shuffle and it’s lovely to go back over all those years in random order my grandkids love it and my friends. Service is excellent, I had new Wi-fi issue today to pair frame and Tom was superb . Every home should have one! Jane Pine.Version: 3.8.1
✓ LouTHANKYOU to Lou who very quickly answered my call and immediately understood my problem. I just couldn’t find how to reconnect my frame to WiFi. She was very patient whilst I put my ridiculously complicated WiFi password in and explained everything to me. She was kind pleasant and very polite. Well done Lou and we’ll done Nixplay. I love my frame ..Version: 3.20.1
✓ Great little frameI found that it was difficult to connect to the internet as my password only had numbers and capital letters. There seemed to be no way of knowing how to access capital letters. Eventually I worked it out and the helpful person at the online help desk confirmed it was the ^ below the letter a. Maris has been most helpful when I have had problems as I live in the UK and the phone line appears closed at the moment. A very good product John Coyle , Preston UK.Version: 3.9.4
✓ M JenkinsThanks Lou you made it so easy. Even when you where working from home you where so professional. Hope you have a very happy Christmas and with your help we can share photos from family all around the world when we are unable to visit. 100% recommend. Once again thank you and merry Christmas Lou xoxo.Version: 3.21.3
✓ Excellent customer serviceI received a smart frame for Mother’s Day. Because I was anxious to get it going I rushed through the setup and pairing of the frame to an account. When it wouldn’t work, because of my own errors, I made another account- and couldn’t pair the frame to that account- then couldn’t get into the original account. Went to support and created a support ticket ON MOTHERS DAY. The next morning to my surprise, there was an email from Nixplay from “Maris” of customer support - it took several emails to undo the mess I created, but Maris was patient and knowledgeable and the situation was resolved and the frame is working perfectly! What a fun gift to receive from my kids - to see their pictures easily. - my advice : READ the directions before racing to set it up!.Version: 3.9.3
✓ App FreezesReally good in itself, but the app when I’m going through my camera roll constantly sticks and freezes, meaning it takes me absolutely ages to select photos to go on the playlist. Very frustrating!.Version: 3.16.3
✓ NixplayI could not find my problem on the internet which was all my play lists had disappeared from my iPad . After searching I found your help line email address . After emailing my problem I received your remedy after 4hrs which was quick for a Sunday evening and after resetting my password everything was put right. Thank again I am 75yrs old and not very up on modern technology.Version: 3.17.3
✓ Steve Taylor 1234Lou was very professional and helped me to repair my Nixplay which have a lot of wonderful pictures. Thank you Lou. Steve Taylor.Version: 3.16.2
✓ New Device, needing supportOur new Nixplay was gifted to us by our son and daughter-in-law who live on the other side of the country. Once it came time to set it up, I needed some guidance so I called the customer support line. I was fortunate to be connected with Joe who guided me through the entire process. As a retired teacher, I was pleased when he asked me, near the end of our conversation, to add more photos and tell him what I was doing as I did it. What a great technique! I’m already in love with this product, partly because it brings my grandchildren right into my kitchen with me everyday, but also because I feel like I know how to manage it all through Joe’s guidance and intervention. Thanks, Joe!.Version: 3.7.2
✓ Pairing HelpLou was very helpful and very patient and courteous. Question. How do I send pictures from my I phone or I pad to the frame for display? Please.Version: 3.15.5
✓ IngeI had some issues with downloading pictures to the NIXPLAY frame from my iPhone. I received excellent help from Par, she solved my issue right away, with some different options. Very impressed with the immediate and constructive feedback! Inge1234.Version: 3.58.0
✓ Fantastic Frame+Great customer support!!!!I have had the 10” seed for 5 years still going strong! I acquired the 13” wave landscape and the 15” original about a year ago. I love being able to add a photo right from my phone or a text message to my frame (and grandma’s) in an instant! And recently the software on all frames has been updated to allow 15 second video clips as well!! Customer support no matter how long ago you bought your frame is great. I had one just a hair over a year it was stuck in a reboot loop. Customer support said no problem and the frame was replaced. Today I spoke with TOM at customer support regarding some APP questions. He was patient and knowledgeable and not in a hurry. I now understand how to navigate and use the app better. *** FYI *** Sign up for emails, wait for a holiday or seasonal sale they happen about every 2 months and get 20 to 30% off! I bought the frames for all my family members 😃.Version: 3.2.1
✓ Superior Customer Service !! 5 star alllll the way!!!Bought this frame for a senior with dementia. Pieces & passwords went “missing”. Lou didn’t stop assisting us until the frame was able to be used again!!! Highly recommend to everyone!! Great product and customer/support service!! High 5 and 5 st*rs to Lou!!! *****.Version: 3.52.0
✓ Satisfied customerErrol has just been very helpful in sorting out a problem with my new Nixplay. He is very knowledgeable and was extremely patient too. I am most satisfied with the courteous service I received. Joanna.Version: 3.4.0
✓ LOUAbsolutely first class service as always from Lou she is so friendly and knowledgeable I have learnt so much from her re my Nixplay frame. Thank you so much Lou for all your help Dee.Version: 3.15.7
✓ Video transferWas having problems with video transfer but problems sorted out efficiently and patiently by Lou. Should have spoken to her sooner!!.Version: 3.15.7
✓ Great customer serviceI could not remember my login name as I thought it was my email address and had forgotten that a special Nixplay I’d was set up. I contacted Nix and a delightful person called Lou showed me exactly how to find my login name from the information area on the frame. If only all customer service departments were this good!.Version: 3.13.2
✓ Fantastic! Love itIt’s excellent apart from one very minor detail. It tends to repeat the same photos too frequently. This may be a setting thing but we can’t find how to make it smart random so it doesn’t repeat photos too often..Version: 2.6.9
✓ Nixplay supportI had a problem with a black line running g across my new Nixplay screen - I received a very prompt reply from Mark and the problem was resolved quickly..Version: 3.15.7
✓ Sorting playlistsI bought my son a Nixplay frame and I created 4 playlists but could not figure out how to have the frame play only certain playlists. It was randomly playing all the photos and I wanted to know how to just have it play from the Wedding playlist or the family playlist etc. I called the Nixplay support number and pressed the number for technical support. There was not a wait and the representative that helped me “Lou” could not have been nicer. She explained to me how to do what I wanted to do and actually walked me through it while I did it and made sure that I understood everything. She also asked if I needed help with anything else. I am not very tech savvy but she made it very easy to understand. This is a great product and backed up by great customer support..Version: 3.7.1
✓ Great for familiesWe really like the frames- they have been given to family members as gifts and they get to see their newest little addition to the fam. My only issue is with adding photos to my family’s different albums. One frame was given to my side and another that was given to my hubby’s side; therefore, we want to add different photos to 2 different albums, but we don’t always want to add the same pictures to both albums. If I switch back and forth between the albums I can’t tell which photos have been added to the album. You can see which photos have been added from my photos on my phone, but I often times add the same photo a family’s frame because it doesn’t show if the photo has already been added. Other than spending time figuring out which picture I’ve added to which album, this has been great!.Version: 3.15.7
✓ My favorite thing!I have had my frame for several years and without a doubt, it’s my favorite piece of decor I own! I’ve purchased several more to gift to family members so we can share those gems we capture so easily! I especially love it for my gma as she can sit and watch the frame while receiving new pictures daily without any technical efforts on her part. Today I needed to contact support for a minor glitch and chatting with Martin online was so convenient and within minutes he had my issue resolved. If I could give Nixplay frames AND their customer service team 10/10 stars, I would! If you’re debating on one of these for yourself or someone you know, I can say that you will be very pleased when you do!.Version: 3.53.4
✓ Nixplay fansThank you Ice and thank you Nixplay for your patience and ongoing support. This frame is life enhancing..Version: 3.8.3
✓ Great customer supportI received a Nixplay Frame as a Christmas Gift and had a problem with the screen. I contacted the Nixplay Customer Support Team. I received immediate feedback. While trying to resolve my issue, I heard from several different members of the CST (customer support team). At all levels, the team members were knowledgeable, professional, friendly and helpful. When we were not able to resolve the issue at home, I was sent a return label and instructions for returning the frame. I received a replacement frame before the one I returned even had time to reach Nixplay. I was impressed with the competence and concern shown by the CST. Special thanks to Chez, Ice, Peter, Mary K. and Marc for excellent service..Version: 3.24.0
✓ Brilliant customer supportI can’t thank enough Joe for his absolute helpful and his awesome knowledge to sort my picture frame up, he also sent me a free replacement remote which I’ve lost my original one, you star mate thanks again for your patience and for all your support..Version: 3.33.0
✓ Great!Love the frame and the iPhone app makes it even better! Superb help from Customer Support if needed too - thank you Maris!.Version: 3.14.0
✓ Outstanding Product, App and Support!I’ve had my Nix Frame and app now for approximately 9 months and from the initial setup of the Frame and installation and configuration of the App, everything went smoothly and was easy to understand. Most recently I received an email that described recent changes in their handling of content stored at Nix and it was written with lots of legal jargon. I responded to the email asking for clarification in plain English. I received an email from Martin who broke it down into easy to understand English and it was very helpful. It is always great to get support from a company and more importantly from someone at the company who obviously really cares. Thanks Martin!.Version: 3.59.0
✓ Amazing supportI had a simple problem with account but was easily fixed by a technical support representative..Version: 3.21.2
✓ Re Transaction #1328623A big thank you to ICE, the Sr. technician who helped me get connected with my new Netflix frame. This technology is not my generation “thing” (I am 81) and so I very much appreciated the understanding and help of this gentleman. I am doing fine on my iPad but certain elements are more difficult than others therefore the good help from ICE—instructions and patience now have my frame quietly running and showing me grandchildren from a thousand miles away. Thanks for your guidance and help on January 15/2021..Version: 3.15.7
✓ Issues with gift playlistsGreat results with Martin. 10*+ ! He was exceptionally patient and took the better part of an hour to make the necessary adjustments. Thrilled with the results. MarshaQC2468.Version: 3.59.0
✓ Happy customerI recently purchased a new iPhone and was having difficulty transferring photos from my phone to Nixplay since my husband phone was already paired up with our frame . I initially emailed support team and was very happy with quick response but still needed additional help and I felt more comfortable talking with support person. Maris/ Lou was so helpful and patient with me as she walked me through each step and even spent extra time allowing me to repeat process so I felt secure in what I needed to do. I would highly encourage anyone who faces any challenges to contact Nixplay support team. They obviously believe in customer satisfaction and in this day and age of endless recordings this was such a relief and pleasure working with Maris Lou and support team. Keep up great work and thank you. Kathleen.Version: 3.19.2
✓ LOVE LoVE the Fran’s and customer service!I bought 6 frames. Love them, families love them! I talked customer service- Joe, wow he was extremely helpful. Just love the service! NJ.Version: 3.53.4
✓ Great customer supportI purchased a frame that was gently used and unknowingly already paired. :/ I contacted support hoping that they could assist me even though I wasn’t the original owner of the frame. After some back and forth, Lou was able to help me unpair the frame and I am now viewing my photo memories! Super helpful and they never gave up until I was satisfied with the result! Lynette.Version: 3.21.4
✓ About the appWe have a family with my mother in law her 8 children all married and 23 grandchildren and 13 great grandchildren. We just went on a week vacation after Christmas through new year 2020. One of the Christmas presents given to Grandy was the nixplay. What a wonderful gift!! She can relive the vacation seeing her family during her family vacation with any of the photos taken during the trip. Each picture loaded gets added to her playlist and appears for 10 seconds scrolling to the next picture in the list. Grandy and all of her children love this!! I called after seeing it to learn how to upload pictures from my phone taken during the trip. I spoke with Mark who explained step by step. It was quite easy and intuitive after downloading the app from the App Store. You just need the user name and password. What a great idea and wonderful way to relive your fun vacation!!!.Version: 3.7.2
✓ Best Tech Support AroundNixplay Tech Support is the bomb! I was having trouble uploading additional photos and for almost a year could not upload more photos than what I initially did. Contacted tech support and this angel answered…his name was Lou. He gave me suggestions, and asked some questions. I emailed back after trying his suggestions and answering his questions. Went back and forth a couple of times and then WAAA-LA! Everything worked….beautifully. Lou was patient, asked all the right questions and gently walked me through everything. I love my Nixplay photo frame and thought what I had was all I was going to get out of it but now I can get so much more..thanks to Lou! Thank you Lou from the bottom of my heart! Wish all tech support was as kind and helpful as you are/were. Thank you PaulaD14.Version: 3.61.1
✓ Great AppExcellent App. Great frame. Love the ability to control all aspects of my digital frame with my iPhone. Excellent customer service. Any issues I had were responded to promptly and dealt with very well. Well-designed and well-supported. Highly recommended!! Thank you..Version: 3.44.0
✓ App has improvedThe app has improved a lot over the last couple of years and is now quite useful for controlling your frame and adding photos..Version: 3.6.0
✓ Nixplay Assistance -MartinI recently had an issue with my Nixplay not connecting to the internet. I contacted Nixplay and was assisted by Martin. Martin was great to deal with. We tried a few things and when I contacted Martin with questions, they were quickly answered. The whole procedure was made easy by Martin’s emailed instructions and I was also given pictures for ease of reference. Please pass along a big thank you to Martin. Vicki.Version: 3.60.0
✓ Lou saved our Christmas!After just a few minutes on the phone, Lou was able to untangle the mess I’d made in setting up my elderly mother’s Seed frame so that all our family’s photos would be there when she opened her Christmas gift. We already had over 500 images loaded, but in trying to keep it a secret I’d created her account under my email address, then I needed to change it to hers, add myself as a friend, etc. But when we got it connected to her WiFi and her iPhone app, the photos and videos were gone. Thanks to Lou, my mother’s playlist is recovered and back on her frame where she can enjoy all the images of children, grandchildren, and great-grandchildren as she so loves to do daily. Thanks, Nixplay for a wonderful product that will keep us all closer in this time of pandemic, and THANK YOU LOU for your friendliness, easy to understand knowledge, and just generally saving Christmas! *NIXPLAY give this excellent team member a bonus!*.Version: 3.15.5
✓ Customer service by ParI bought a Nixplay frame for my mother and she really enjoyed it. However, she has since passed, and I wanted to give this frame to someone else. Before I could do that, I needed to remove my photos from the frame. I could not figure out how to do that so I contacted chat support. I had the good fortune to reach Par and she was able to assist me through the process of downloading my photos, and also on unpairing my account from this particular frame. I had tried to do this on my own, but was not successful. But with Par’s help I was able to accomplish all that was needed. She was clearly knowledgeable about the frame, and how it works. She was also quite supportive and patient during the process. She was truly a pleasure to work with..Version: 3.58.0
✓ Exceptional Customer SupportI was excited to receive the Nixplay photo frame for Christmas. It was easy to set up but I did run into some challenges getting the photos that friends “shared” with me to play on the frame. I tried troubleshooting techniques provided by the Nixplay help menu but ended up needing to call their customer service line. I spoke with A customer service representative in their tech-support named Star. She was exceptional!!! She provided amazing support to me. She listened well, was very patient, talked slowly, and projected a “can do” attitude. Star carefully walked me through the steps to resolve the few technical issues I was having and provided easy-to-understand answers to the several questions that I had. She resolved every issue I was experiencing and I now feel much more confident about how to use my Nixplay photo frame! This is the best service I have received from a company’s customer service in a long time. As a former corporate customer service trainer, I was very happy and extremely satisfied with the assistance that I received from the Star. She is a very valuable asset to the Nixplay team. Keep up the great work Star!.Version: 3.15.5
✓ Resetting 10” photo frameSpoke with Joe on a few occasions. Needed to reset the frame to take my mums name off as she has passed away and I will be using it. Joe explained (in easy terms) how to do this without losing my previous precious downloaded photos. The account had always been on my email so that is not going to be a problem. I love this frame and am looking forward to receiving photos of two little ones due in April. I will bite the bullet and take mums name off - eventually when I feel a bit braver. If anybody needs recommendations for this company and the customer support then mine is here. The reply was very quick and very pleasant. I’m in another country so wasn’t expecting an answer for a few days. I got a reply within an hour. I cannot rate this company highly enough and am looking to buy a couple of frames for the new babies parents to use. 10/10.Version: 3.15.7
✓ Support From LouI AM SUPER HAPPY with the assistance that Lou gave me over the phone. I had been emailing back and forth to support to no avail for a week. Lou was able to get my Nixplay Frame back up and running. YAY!!! We had changed our WiFi password and I lost my connection and then I lost my PW for the frame. I kept asking the support persons via email to help; however, it just was not happening. She had the exact knowledge as to what to do. The frame was a gift from my son. I was about ready to Give Up and just purchase another one so he would NOT know that I had screwed it up. I am glad I CALLED SUPPORT SERVICES. Lou was so patient with Me. I am quite relieved. I had been stressing. She deserves koodoos!!! I am one happy customer NOW 😎😎 Lou gets 5 Stars from me Thank You. Brenda Bryant.Version: 3.16.2
✓ Brilliant response from Joe in customer service!My photo frame is a great source of enjoyment to me as I have tons of photos of my children, now grown up, and grandchildren! Also I love to have some holiday destinations pictured so that I can enjoy remembering the different places over the years. When I had a glitch on the frame yesterday, in that it wasn’t picking up my air drop photos, I tried everything I could think of but then sent an email to the help desk. I received a very quick response from Joe who gave me advice to follow which sorted the problem. Great to know that I can get help so readily! Greatly appreciated! Pvery soon afterwar.Version: 3.12.1
✓ Great product, great customer service!I’ve been using this fab digital photo frame for 2 years or more. Had an IT issue, all my own fault, and it got sorted out in minutes via their online chat and a very patient agent called Joey. Highly recommended.Version: 3.13.0
✓ Best online support I’ve ever receivedI know that sounds like hyperbole but it very much is not. I have owned a few Nixplay frames for a few years, never needing customer support. Recently I was at a yard sale and saw one for a great price. I got home and realized not only did it not have a remote but it was locked into a pairing w the previous owner. I was ready to write it off as a loss, but figured I’d shoot an email as a Hail Mary. I figured since it was from a yard sale they’d tell me sorry about your luck. Far from it. The next business day they requested the serial number and my address. 3 days later, I had a new remote via mail. I figured I could remove the pairing once I had the remote, unfortunately I couldn’t. I reached back out to Martin to assist me again and once again he immediately helped me remove the pairing. This customer service was so far above and beyond what the situation deserved that I had to write a review. I’m happy to know this service is there since I have 3 of their frames and absolutely will continue to buy them for our home and as gifts. Thanks again to Martin and the customer service team!.Version: 3.61.2
✓ Problem solvedThanks to Anna my problem I had came to a successful conclusion. Had some tense moments but the problem was overcome.Version: 3.15.6
✓ They Listened to FeedbackI’ve never had a problem with my frame, and what I loved most about it was I could link my Google Photos directly to the frame and have them auto update with pictures. I take lots of pictures of my daughters and I loved that I didn’t need to manually choose photos for the frame (another task to add to my already-very-long to do list). They recently updated their policy to limit Google Photos albums to 100 recent pictures. This made me sad because i wanted it to scroll through more pictures than that. While I didn’t provide feedback on my sadness from this update, I just received an email that they heard lots of people’s feedback and made a change to their policy and increased this limit back to 1,000 pictures. These types of updates from companies are rare. When you can actually see that they’ve heard feedback and make a change that positively impacts their customers, while taking on more overheard to theirs. Kudos to Nixplay for this update and for showing you care! Will definitely recommend you in the future!!.Version: 3.60.0
✓ HelpCalled into tech support to get assistance with adding a 2nd frame and setting up account for 94 yr old father. The tech Mark was outstanding in getting new frame up and going and enabled me to transfer some photos immediately He also assisted setting up my fathers email address so his grandchildren and great grandchildren children can send him photos directly to his frame. This is something GREAT that he will be able to view each morning and stay connected to his family around the country Thanks for the great system, the great products and most important you great tech support people, MArk was the best. Can’t tell you what a great impact this will have on my dads life.Version: 3.5.2
✓ Nixplay framesI called Nixplay today because we are stuck in the House like everyone else and I reached a wonderful woman named Lou. I was having problem hearing the audio on videos that were sent to me. Lou was so knowledgeable and was able to walk me through every step with such patience. As I am a senior I was afraid I wAs taking up too much of her time. She was incredibly sweet. She told me exactly what to do on my remote and taught me how to go to the settings and do all the adjustments. We were on the phone probably 40 minutes. But we got the problem resolved. In that time I heard from lou that she has been so busy that she hadn’t even had time to drink in five hours. That’s how hard she was working. We then spoke abt what life was like for her in the Phillippines. What a lovely person you have employed. Thank you for letting her continue to be employed in this very difficult time. Thanks Lou for all your help. I wish you well and hope we all get through this tough time..Version: 3.8.3
✓ Martin provided fabulous and highly skilled support!I received an email from Nixplay telling me my frame was almost full and I needed to create a new playlist. Attempting to do this on my own wasn’t working, so I called for tech-support and, luckily for me, Martin answered my call. He patiently and adroitly walked me through every step of the process, and we enjoyed a few chuckles along the way. I was experiencing some other issues as well, like problems updating my password and signing in. I tried to do so several times, but the system kept rejecting my efforts. No problem: Martin skillfully took care of that as well. I couldn’t have asked for better tech support or a better person to help me with these issues. Martin, thanks again! Jan1234.Version: 3.55.0
✓ Great customer serviceI was having technical difficulties with my frame and reached out to tech support. I was contacted promptly and the issue was resolved immediately. Very happy with this purchase. It was a gift for my grandmother and she loves being able to see photos daily..Version: 3.50.0
✓ This is by far the best gift!We got the photo frame for our PaPaw because he finally has Wi-Fi. He loves his frame. All the family members sends updated photos like Christmas photos and newborn photos. He just loves it and the videos! Quality: it’s amazing how well the frame displays the photos and videos. Whatever it looks like on your smartphone, it looks just like it on the digital frame. The 10” frame is perfect to be able to see the photos from your side table and see clearly. The touch pad makes it very easy to navigate. It’s great that everyone in the family can be involved regardless of what smart phone you have. I would recommend allowing the account users to send QR codes to friends and family on the Playlists. It’s not difficult the way it’s setup now. However, family members try to create new playlists versus going to the dashboard and selecting the playlists available. The sensory for it to “sleep” when no one is around, doesn’t seem to work that well. I left it running all night in the living room and it never shut off. However, I simply programmed for it to turn on and off at certain times of the day..Version: 3.61.2
✓ Exceptional customer support.I have purchased 4 different Nixplays over the years and without exception, when I have needed technical support, I have received timely and complete information to address my concerns. My latest experience was yesterday; I emailed “Support” for assistance and although the function I requested isn’t available, Martin was quick to make suggestions that might help me. He also assured me that my product requirement would be passed along to the appropriate team for consideration in a future release. His communications to me went far and away above my expectations. As I mentioned, though what I wanted to do with a specific playlist was not possible, I still felt like I received the best assistance possible from Martin. Thank you!.Version: 3.57.0
✓ Excellent productThank you to nixplay team especially Lou who answered my query so quickly. Great way to store and share memories, I recommend their product.Version: 3.19.3
✓ Love this frame!Had an issue with my account and was able to resolve it quickly with the tech support (Joe). I love having the changing photos that my kids send..Version: 3.61.1
✓ Great app, easy to useI purchased a Nixplay photo frame for my father and he loved it. Setup was simple and navigating the app is easy. My wife liked it so much that we purchased one for her mother. Setup went well with that one as well, but we ran into an issue when my wife adding photos. The screen that grant's access to her camera roll seemed unresponsive. We tried everything we could think of. Hoping it was a simple mistake, I reached out to Nixplay tech support. I received a quick response back from Martin with steps to fix the issue. It was as simple as adjusting the screen font through the phone settings allowing the page to scroll down further for more options. Great support from Nixplay!!!.Version: 3.54.0
✓ Excellent customer supportMy Nixplay Frame was bought as a gift so my family could send photos in ‘real time’, and since lockdown in March when we were unable to go out, it was lovely to see what they have been doing. Recently I was unable to see the photos on the app on my iPad. I contacted Nixplay and received a reply almost immediately and with a telephone call from Lou who realised my frame hadn’t updated itself. She was very polite and friendly and walked me through the process in how to Sync my frame and within minutes all my photos re-appeared. I wouldn’t hesitate to contact her again if I have any further problems, which hopefully there won’t be..Version: 3.14.2
✓ Great Frames to send to Grandparents!We bought two of these, one for each grandma! We needed something that was going to operate remotely and flawlessly, as one of the grandmas has Alzheimer’s. Set up was a breeze! Uploading photos were easy too, as well as connecting all the siblings. Only quirk we experienced is when we uploaded some “testing” album playlists and they would not delete from the actual frames, even though they deleted from the app and on the website. We tried rebooting the frames, but no luck. So I chatted with support and they gave me the trick (under settings, advanced, resync frame) and that fixed it! Now they are ready to ship, plug in, connect to WiFi and enjoy!! Can’t wait to give these as gifts, I’m not going to lie though, I will be sad to see them go! I’ve been doing some serious hinting for my hubby to get me one! Maybe for my birthday! 😉.Version: 3.15.5
✓ Nixplay SupportRecently had an issue where my mother recently passed away and we were trying to save the pictures in her account and Nixplay frame. Joe and the team from Nixplay support were very helpful in achieving that goal. Many thanks Joe and team!.Version: 3.15.2
✓ Great program and supportReceived the frame as a gift and had a bit of trouble setting it up initially because my son tried to set it up for me before he mailed the gift, and that caused an account name issue upon setup. Not to worry, though because support called me back within a few hours ON CHRISTMAS DAY and when the initial suggestion didn’t work, I called on the phone and spoke to Mark who hung in there with me until everything was up and working. I like how the thing works...I can give my nixplay address to my kids or anyone else, and they can send a photo directly to the frame. That makes for a nice surprise when new stuff just shows up. There are a lot of controls for how to display things. I like it..Version: 3.15.6
✓ Great Frame and Great Customer ServiceI love my Nixplay frame. It looks nice and plays both videos and shows images. It has huge storage- I feel like I have uploaded a ton and still have only used 5% of the storage. I made a mistake while making my account and couldn’t get in anymore. I called on a weekend afternoon and had human customer service representative helping me in less than a minute. Joe was super helpful in resetting my account so that I could add more photo to my awesome frame. The whole issue was resolved in just a few minutes and he was super personal. These frames are expensive but definitely worth the money and we have already purchased another one as a gift..Version: 3.3.0
✓ JoeI have two frames (be for my Mom and one for my Aunt) and they absolutely love them. The app is super easy to navigate and use. On top of that, the customer service help I received from Joe yesterday was amazing. Thank you so much for getting us back on track..Version: 3.38.0
✓ SUPERB TECH SUPPORT - THANK YOU MARTIN!!!For starters, the Nixplay frame is is a fabulous device and the greatest gift I’ve ever received…no exaggeration!! I have the joy of seeing photos of my family and grandkids almost in real time. Nixplay thankfully emailed to inform me that my playlist was nearly full and I needed to create a new one. I was lost! So I called tech support and got a tech in no time, as has been the case every time I called for help. So uncommon these days! Martin was my life jacket and walked me through the steps. I was also having some password issues, and Martin resolved that as well. He was beyond patient, and we shared a few chuckles along the way. I cannot praise Martin enough! Thanks to him, the process was seamless, and now I can be sure not to miss and pix my family sends. I am extremely grateful for Martin and his expertise..Version: 3.54.0
✓ A human elementYou hear a lot these days about how lacking customer service is just about everywhere, especially online. So when a particularly sensitive issue regarding the return of a Nixplay we purchased for a very ill family member arose, I wasn’t exactly expecting what happened next. Martin wrote back almost immediately and rather than giving me the standard “return policy” spiel, started off by saying “I’m sorry” and then proceeded to tell me that he would look into my question and get back to me with an answer as quickly as possible. All of which he did, not as some customer service rep merely doing his job but as a human being who actually cared. And how refreshing is that?.Version: 3.58.0
✓ INCREDIBLE CUSTOMER SERVICE & PRODUCT!!!I absolutely love my Nixplay; I got it as a gift and couldn’t be more obsessed with it. I just recently moved and had an issue setting it up, but customer service walked me through everything and solved the issue within minutes! I had the pleasure of dealing with ICE, who was not only incredibly helpful but was also patient and friendly. I’m honestly not one to write reviews, but I couldn’t be more impressed with Nixplay and the customer service department, namely ICE. The app is incredibly easy to use, and getting hold of customer service was even easier. I strongly recommend this product to anyone and everyone! Great customer service, great app, and a great frame!.Version: 3.1.2
✓ NixPlay makes a differenceFor my 80-year old mom and 88-year old mother-in-law. Both have commented that their NixPlay frames keep them company, that it feels so good to see their family members’ faces show up on their screens. All I have to do is text a quick reminder to the grandkids to send some photos to their grandmas and in an instant, our moms get to “see” their loved ones. Best present ever. Recently, I had trouble logging onto my account and in a short time was able to get the problem resolved, thanks to the expert care and quick response of Joe at NixPlay. Really happy with this product and grateful for all the cool ways it brings joy to its users. Thanks, NixPlay!.Version: 3.9.4
✓ Help with new FrameI was given a frame for my birthday so my son could send photos from abroad. I struggled setting it up so phoned and spoke to Lou who was so kind and patient with me taking me right the way through till I understood how to deal with things. It is a great help having someone on the end of a phone and I thank you for your excellent service..Version: 3.15.6
✓ Assistance from LouHad an issue with my frame not displaying properly rang the help desk and Lou was able to get me sorted and back up and running she was with me for about 40 mins until the issue was sorted and was friendly knowledgeable and very helpful she was a pleasure to deal with I cannot recommend the help highly enough.Version: 3.16.1
✓ Resolved a 10 year old issue with my frame (Ven)My wife found a ten year old frame that I had bought for her one Christmas. I had struggled, trying to revive this frame, but was unable to do so I called Nixplay Monday march 20, 2023. I had the pleasure of speaking to Ven who done an awesome job of taking care of my issues. I am not the most computer savvy person but she was so calm and reassuring that I was able to do as she instructed and get my frame back online and working. My wife will be so happy to come home this evening and begin loading some of our 23,000 pics for us to view and relive some awesome and amazing photos of adventures over our lives…. Thanks so very much Ven!!😊❤️🙏.Version: 3.51.0
✓ Fantastic Customer ServiceThe mobile app and frame are super user to use but that is really to be credited to the lovely customer service agent Lou who expertly walked me through the various procedures. She was patient and thorough and was excellent at listening and tailoring her responses to what I was asking. She not only gave me help in uploading my family’s vacation photos from this year and pairing it with my frame but also walked me through the process if I were to get one for my mom and have family from around the country uploading playlists that could be seen on her frame. I will certainly ask for Lou again and am even more pleased with the Nixplay app and frame than when purchasing it last Christmas. I really can’t thank her enough!.Version: 3.7.0
✓ Jim GroffMy wife and I are two active, (golf, tennis, etc.) 90 year olds. We have distant children, grandchildren and great grandchildren. Other than phone calls and occasional visits, we keep up with them with our Nixplay frame. When the pictures in our frame went sideways, we were lost. We called Nixplay technical support and reached a friendly voice named Par. She not only patiently talked us through the fix for the frame, she also showed us how to add pictures that been improperly addressed to our frame and helped add many missing photos to our frame. She was very knowledgeable, understanding and pleasant despite our fumbling. Very deserving of five stars..Version: 3.53.4
✓ Great service MarisToday I was able to work out two problems with adding my second Nixplay frame. I was assisted be Joe for the first problem and Maris for the second. Both Joe and Maris were excellent. They were patient with me and very clear with their instructions AND they helped me solve the problems. This is a great testament to the Nixplay team. Congratulations and thank you, Brent.Version: 3.15.7
✓ Customer serviceExcellent customer service! I have had 2 separate issues with 2 different frames and by far the best customer service! Maris was very helpful with my issues..Version: 3.17.3
✓ Great customer servicesMany thanks to Lou for sorting out my account issues.Version: 3.15.5
✓ Wonderful helpI’ve just had the best personal telephone help EVER ! Lou kept going and tried everything until eventually the problem was solved. She even phoned me back straight away when the line cut off. Fantastic! It’s a great product too!.Version: 3.44.0
✓ Excellent products and good supportI’ve two frames, the second a W15F is mounted prominently in the kitchen and provides much satisfaction to the whole family. Support on technical points from Joe has been very prompt and informative. Ian9876.Version: 3.32.0
✓ Above and beyondMy Frame is about 4 yo. Had performed well for 3 years when I shut it down as I moved to a new location and internet service. Trying to get it going again was fruitless despite all my efforts…simply couldn’t connect. Error was that I had another account. I contacted Frame and the tech, Par, worked with me over course of a couple days. In the end, he realized there was something on the Frame firm/software end and over the next day, some upgrade was made available. Resetting my Frame and starting over from scratch led to many updates and auto reboots that eventually resolved my problem. Par stuck with me throughout as did the Frame support unit. Many companies claim they support and bail out with seemingly intractable issues. In my case, Par and Frame stuck with me for which I’m grateful. Thanks..Version: 3.61.2
✓ Problem SolvedJoe was great. I need help sorting out the specific problem and Joe gave me some clear instructions and followed up until it was solved..Version: 3.31.0
✓ Excellent customer serviceI bought and set up 2 Nixplay frames for gifts for family members. They have told me that their Nix frames are the best gifts they have ever received! I just bought my 3rd Nix frame for a Christmas gift and I plan to mail it to family in Italy. I called customer service to ask for help in setting everything up correctly. My call was immediately answered by Lou. Lou provided me with step by step instructions on what I needed to do. She explained the process to me in easy to understand terms. She was professional and patient and never made me feel rushed. I have needed to call Nixplay customer service in the past in this has always been my experience. Their technicians are qualified and prepared to resolve whatever questions or problem you might be experiencing. It is also a huge bonus to have a live person pick up a help line in a matter of minutes. I’m certain we will continue to be long term customers of Nixplay..Version: 3.21.3
✓ Customer CareVery satisfied with the customer care today! Spoke with Mark over the phone and very helpful. Recommend highly..Version: 3.7.3
✓ MacVery helpful and I appreciate his patience.Version: 3.7.3
✓ Amazing customer serviceUpdate: shortly after I posted this review I received a response from the developer of the app, and within a couple of weeks the new glitch was resolved. WOW! Thank you for being an amazing company, with both great hardware and software. You have made it possible for me to enjoy and save all my grandchildren’s special moments. I am very upset, I have been using my Nixplay frame and app for a couple years and get many photos from my children and grandchildren. I like to save them into my photo album on my iPad so I can enjoy them. I now cannot save my photos, the option is gone, since the last update. I am very upset, and find the new update useless..Version: 3.7.2
✓ Excellent customer service and frame l, but with a major limitationI just had an excellent interaction with Anna at Nixplay customer service. Very clear, patient and friendly. Answered all my questions. In our conversation, I realized the implications of not being able to share a playlist with more than 10 people: any new friend invited to send pictures to a playlist already shared with 10 other people, will not be able to see what is that playlist. This is major limitation. He or she would not know if the picture that they are sending is already there, but most importantly, they will not be able to enjoy the fun of being in a playlist, which defeats its purpose. I’m giving 5 stars as a vote of confidence in the Nixplay technical team that they will soon remove this major limitation..Version: 3.8.1
✓ Great product, great app...a welcome piece in our homeProduct and app are wonderful. Having our digital picture come from out of hiding in the digital abyss back into an active showplace in our home is wonderful! My oldest is starting college, youngest two years behind him...and they see their childhood memories scroll by...and we get to relive and retell those moments to laugh together and even add more perspective now that they are older. Loved ones passed are still fresh in memory, favorite vacation spot photos remind us why we work so hard, and seeing all the fun we have had makes us realize we actually do more than it feels like. We love our digital frame and the Nixplay Iris we purchased is a beautiful display. Well worth the pricy-but-not-outrageous cost..Version: 3.3.0
✓ Great support!!I love my Nixplay frame so much! It makes me smile every day when I walk by and see pictures of my family. My sisters and I have one to my dad and I had to call for tech support today because it wasn’t connected to his wireless network and we couldn’t find the remote for his frame. Lou was so great sticking with me through it all. At first we thought I would need to order another remote, but we found his while Lou was working v on that. She then patiently coached me through using the remote to reconnect his frame to his wireless and the pictures my sisters and I had been sending started showing up! She was so kind and even told me that she loved that I was over at my dad’s helping him with his frame. Lou was the perfect combo of personal and professional. Thank you Lou and Thank you Nixplay!!.Version: 3.6.0
✓ Great customer serviceBought a 2nd hand frame and had some difficulty deleting previous profile and pairing to phone. Maris was very helpful, responding quickly and clearly resolving the problem within the day. Frame works beautifully and I have uploaded photos without difficulty although moving pics between folders is a little clunky..Version: 3.11.1
✓ JoHorg1234I purchased the Nixplay on Thursday 4 February. Needed help with getting the photos to appear on my frame. I didn’t get the name of the lady on the Chat support but she was dreadful. Kept telling me to do stuff and not listening when I told her I couldn’t. She finally realised that was because I was using the Ap on my IPhone. Ended up telling me to call the helpline. I called the Helpline the next evening and spoke to Lou. She was great, knowledgeable and courteous. Sorted me out with no fuss. Would recommend the helpline but not Chat support..Version: 3.15.7
✓ Great photo frame and great customer service from JoeWe love our Nixplay frame. There was a technical error with my parents’ one - it was just showing a white screen. I emailed customer services who said it was an issue on their end and it would resolve itself. They sent a follow up email to see if the frame was ok and when I said it still wasn’t working we got a very detailed breakdown of what to do to help the issue. I’ve been really impressed by the frame and the help we received. The quality of the frame is brilliant and it’s so easy to upload photos from your phone..Version: 3.16.1
✓ Terrific for lasting memories of our grandsonThe Nixplay was a gift form our son & daughter in law loaded with photos of our grandson’s first year. Since then we have been adding more photos of his progress. It’s terrific reminder of his progress and receives many compliments from visitors. Easy to update and simple to use even for us “wrinklies”.Version: 3.51.0
✓ Service excellence!I don’t think I’ve ever experienced such fast and efficient service response as I do with Nixplay. On the very few occasions there is a need to contact Nixplay, a response comes so quickly to resolve the issue. On this occasion, Joe replied within 30 minutes of my email, giving me the precise actions to follow to resolve the issue. Fabulous! Thanks Joe. Thanks Nixplay..Version: 3.21.3
✓ Excellent service!Joe provided excellent instructions on how to fix our Nixplay Seed despite the frame having been provided by a third party. Cannot fault the service! Bill 2012.Version: 3.16.1
✓ My nixplay reviewI had a good experience this afternoon when I needed assistance with my nixplay n received great service from ICE.Version: 3.8.0
✓ Great app, sorting needs to be improved thoughGreat app and product, but the app doesn’t letme check what was the latest photo I uploaded to a playlist easily. I have to scroll all the way down manually, which is very slow and practically impossible with hundreds of photos in a playlist. Please add a button to jump to the latest photos in a playlist or sort photos/videos by date descending..Version: 3.0.5
✓ Horrible updated to trying their bestI can’t upload pics because the screen on my iPhone is frozen at the upload page. And it’s not recognizing my email address so I can’t get support. Yet I can view the pics I uploaded a few years ago. UPDATE: Joe from support did solve my problem by asking me to reduce my text size so I could view and click on buttons that were off the visual screen. While this provided a solution, I think their mobile versioning needs to adjust according to whatever text size their customers are using. I think that’s something Apple can do but maybe it’s at a cost too high. The App is good but it’s integration with an iPhone needs improvement..Version: 3.59.0
✓ Great supportI recently had cause to contact Nixplay support on a matter, which I was extremely surprised at how well the matter was dealt with & in a very short time. I am rapidly becoming aware, that a company’s support of there products is what builds customer confidence & I must say Nixplay appear to care about what their customers think of them. Thanks Mark, for your prompt & efficient dealing of my issue..Version: 3.16.3
😕 Nixplay Negative Reviews
