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- 87.8SAFETY SCORE
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International calling - Yolla App Complaints & User Negative Comments 2024
International calling - Yolla app received 81 complaints, negative comments and reviews by users. Have you ever had a bad experience using International calling - Yolla? Can you share your negative thoughts about international calling - yolla?
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International calling - Yolla for Negative User Reviews
✓ Doesn't work! FraudIt takes money and makes internet calls, not through phone lines??? Whatsapp does it for free with better quality. Try rebtel you're welcome!.Version: 2.15.2
✓ I would give it 0 starsI would give this ZERO stars. I’m bombarded with countless emails, so I decided to unsubscribe. When you click on unsubscribe, it takes you to their website, which doesn’t have an unsubscribe function. When I tried to delete my account, it asks for my number again and sends a verification code, which kicks you out of the page but never unsubscribes. I tried 4 times! This is a clear violation of consumer rights, watch out before giving your credit card details!!!.Version: 2.10.0
✓ Find something else…Very buggy an awful customer service. Kind of ironic after you buy credit and you go to contact customer service the app crashes. Find something else, you will thank me..Version: 2.9.5
✓ ReviewVery unreliable calling app.Version: 2.8.0
✓ Be careful , this company is a scamI paid to use this service and nothing works. I cannot make calls, and they refuse to refund my money. I had to make an emergency phone call while abroad thinking this would work. Nope. Cannot call any number, just get Service Unavailable and they refuse to refund me. Scammers and thieves..Version: 2.16.2
✓ They stole my remaining balance & Blocked mePLEASE DONT USE THIS APP, U WILL REGRET IT. When paid for $16, they took double from account. When i asked them why they did that, the person called DONNA told, “ they don’t do a living by stealing & i have to go & talk to iTunes. Thank God iTune returned my money but they took my left over balance money i had & blocked my account. PLEASE DONT USE THIS APP, U WILL REGRET IT..Version: 2.8.6
✓ Call to ChileVery poor reception..Version: 2.2.1
✓ Charge too muchIt’s a crazy international calling app i have ever seen. Charges too much in compare to skype or viber although it says it’s the cheapest. Money hungers!.Version: 2.8.4
✓ Will not allow me to unsubscribe from emails.hopelessSee above.Version: 2.11.2
✓ Terrible. Waste of money.I need medical assistance and installed this app to call my insurance provider. The call cuts out after what feels like a recording of the opening of the call is replayed back to you. Don’t waste your time or money!.Version: 2.15.1
✓ They steal my moneyYolla is a terrible compagnie with horrible customer service. I had to change my cell number and they refuse to transfert my minutes I bought on my new phone. So they steal me at least 25$. You cannot trust them. Donna at customer service don’t want to help me at all. Don’t download this apps, used another one..Version: 2.11.1
✓ FraudThere are lie for the minutes you get 👎.Version: 2.11.0
✓ DON'T RISK YOUR MONEYThis app from India is risky. Even the Terms of Use states that there is no warranty. My experience: I saw YOLLA app and it looked inexpensive. I downloaded and tried it by adding $4.99. I made 7 attempted calls to a cousin who never picked up. All missed calls. I left one short voicemail and my balance is now $0.56. Other apps don't charge for missed calls. Their terms state: No Warranty YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SERVICE, INCLUDING THE LICENSED APPLICATION AND THE SITE ARE AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW! You be the judge, but I won't waste any more money to India!.Version: 2.0.4
✓ This is a real scamAfter purchasing credits, I decided to remove my sim and make my first call after downloading the app, I was told I have reached my limit, meanwhile, that was my first call. Never download or recommend this app to a friend. I have told you.Version: 2.16.2
✓ GARBAGE APPI wish I could give no star. This app is garbage and was developed very badly. I checked I was using the app, and added credit several times on an international call. It was not my first time using the app. But I ended up being charged $300 by my service provider for an international call I placed in Yola app. I called Yola, they were so rude and they blamed my service provider and my WiFi connection on the charges. I checked my bank account, Yola did charge me for the call on top of the charges I paid my service provider. I still have a $8 credit on my Yola and I still have to figure out how to get my money back. I am so disappointed and I feel ROBBED! PLEASE DO YOURSELF A FAVOR AND DONT USE THIS APP. This is the worst app I have ever used. I would have used WhatsApp but network in the country I called was not great that day..Version: 2.4.2
✓ Doesn’t work at allI was very disappointed. Added credit to my account and made a test call and confirmed that the number I was calling merged with another one and I couldn’t even reach the right person. I tried calling different numbers and it won’t work. Don’t download this..Version: 2.11.1
✓ Misleading pricingPricing on the webpage shows amounts much lower than in the app! Very misleading and in the end becomes very expensive to call. Plus quality is very poor..Version: 2.2.4
✓ CostumerWorst app And Costumer Service i put money my Account money is Disappear Wait to get answers no information I have a prove I put Money When I change my phone Everything gone so they don’t have good Costumer Service wasting time they are cheating people 2 Time They did To me.Version: 2.10.0
✓ Don’t tell you what you need to knowDidn’t tell me it would wipe my balance if I change my phone number. F em..Version: 2.4.5
✓ SCAMScam i tried to ring someone from America and there was static and a man said you can not call this phone now I don’t now if someone was listening in and I payed.Version: 2.11.2
✓ Poor call qualityVery bad quality calls and account delete doesn't work... I work abroad and need to call back home (Europe) regularly and thought give this a try but quality of calls were so bad that i stopped using it. Also want to delete my account now that i created but confirmation text never comes even after trying few times!!! Why wont you send the confirmation text to me so i can delete my account??.Version: 2.1.7
✓ ScamSo I downloaded this app the other day and use 16usd to get credit on Yolla and the app scam me my 16usd two times so I get a refund of one of my 16usd I use to get credit went back on the app to see if my other 16 usd is still there cause i didn’t make any calls on the international app cause it just won’t go through no matter who I call it still doesn’t ring I wouldn’t advise anyone to get this app downloaded on there phone cause it’s none sense so Yolla app is not a good app to call your family member on cause the number won’t even ring but it will take the credit that crazy right??? And a next thing too they log me out 😂😂 cause I requested a refund and I just got the refund back of my 16usd so they still have 16usd more for me.Version: 2.15.2
✓ Good App, But Buggy ExperienceI have been using the app for quite some time now, and I find it extremely convenient for making international calls. However, from a user experience standpoint, the application has several issues. It frequently freezes, causing disruptions in the communication process. I have encountered this problem on the latest Apple models, including the iPhone 13 Pro and the iPhone 14 Pro. Therefore, it is not an issue related to the phone's capacity. I hope that the developers can address these issues to improve the overall user experience..Version: 2.13.1
✓ Not reliableI purchase 7.99 subscription to call internationally and getting sip response code 503 , 404 and sometime getting charged while it’s just ringing , sometime automatic voice response that it’s not possible to connect your call , I contact support to ask for my money back they send me promotional discount code on my next in app purchase. Not worth of spending money and time . It doesn’t work all the time..Version: 2.9.4
✓ Not happy at allI signed in yesterday and I bought the 8$ plan I made 1 call to AT&T today I tried to call my bank and it kept saying password not valid I logged out and tried to login they said contact support which I did they said you been blocked cuz payments or the number you called they asked me to take a screenshot for my receipt which I did they said we going to investigate and let you know I’m not happy at all !.Version: 2.8.0
✓ Rip off! Exploitative!I was trying to reach someone and the operator answered saying he was busy, l was literally charged 5 USD.Version: 2.11.1
✓ No good at allI top up the app but the price is not the same as the said.Version: 2.11.2
✓ International callsI don’t know whether the app got hacked or something, tried calling people in Ghana yesterday and some ladies just kept picking the call instead of it getting to the person I’m trying to call. Later realised the people never received the call so had to delete the app cause was scared I was going to put my contacts in trouble.Version: 2.16.2
✓ Do not useI downloaded the app and the put some credits on it. The first time I used it worked fine. The second time is used the app the calls it wouldn’t allow me to make calls. The only way I could call was by saving the number as a contact and then after I called the call hung up a couple seconds into the call. Save yourself the headache and use a different app!.Version: 2.3.6
✓ Doesn’t workThis use to work well, now just get an error message that could not connect to local network and it asks me to make sure I’ve given permission which have. Seems like something has gone wrong with their app, they need to resolve it, they have my money and I can’t use it.Version: 2.16.2
✓ USELESS APP WASTE OF MONEYFirst time I tried to call USA from Australia I had issues. Tried every conceivable format without luck. Contacted support who were unable to provide a solution other then to tell me to check the correctness of the phone number which was correct. I would avoid this service.Version: 2.11.1
✓ It doesn’t workSimply, it doesn’t work. The call ends after 2 seconds before even connecting to the phone called..Version: 2.0.2
✓ Very low call qualityI don’t like the call quality, very very bad. Waste of money.Version: 2.8.0
✓ Do not waste your timeI bought it made one call and after a few weeks when i tried to make another call they told me that i was blocked because of suspicious activity on my account means paypal payment to them i guess they asked me yo provide a bunch of documents and put it under review just forget it and find a better app do not give your money to those fraudsters..Version: 2.11.2
✓ Untrustworthy app!I purchased a balance however the service didn’t work for me! When I asked for a refund they told me to wait for the updates? I don’t get it, I don’t wanna use the app anymore nor wait for updates so I think I should get a refund!.Version: 2.9.6
✓ Useless and super annoyingI wish i could give worse ratings then one star. keep disconnected, poor sounds quality, call disconnected and you ll start hearing same call recording again. stupid app.Version: 2.11.2
✓ Very poor performanceDespite paying them, it works only sometimes. It was good before but their performance is dropping with time. It says you can’t make simultaneous calls. Very unprofessional and waste of money..Version: 2.17.2
✓ Do not worksWaste of time.Version: 2.16.2
✓ Scam alertStay far away from this app, the service is rubbish. You top up credit to make calls but they won’t let you do it. When you call, they record your conversation and play it back to after every 3 to 5 minutes of your conversation. It’s a total scam. I have contacted the support team to complain about this issue but nothing helpful. They have robbed me £15 for no reason. Please stay away from this app. There you have, you’ve been warned..Version: 2.8.0
✓ Stop taking my money.Very Upset 😡😡I just brought 16$ credits and I got 13$ and I activated two dollars data for my Dad. I checked my balance right after that and I am seeing only 2$ balance of money. Your please fix this issue and put my money back. Wow I am very speechless at this moment. Nobody picking up money off the ground. 😡😡.Version: 2.7.4
✓ Can’t make calls after two monthsTopped up $5, only made four calls then not working..Version: 2.15.0
✓ It dosn’t workI charged credit but i doesn’t work to call from australia to egypt .. why 😐.Version: 2.15.1
✓ Missliding ratesThe application shows a price for a call but they charge almost the double when you call..Version: 2.11.1
✓ Worst Provider EverThe call quality is very poor compare to other. They are misleading customer, as there was ad about 20% bonus on first recharge but it never come through. I think people should chose other provider like mytello which is cheaper and better than yolla. I have contacted support but they didn't provide any assistance. The supports are full of untrained and unskilled staff..Version: 2.11.2
✓ Authentication Required - Unable to log in to add creditI just started to use the service for 1st time & added the credit through Apple. I paid $4.99 but only getting $4 of credit. When contacted the Support, i was advised there’s a fee going through Apple. The support person stated i should top up at their site to avoid the extra fee. Well i tried & the site won’t allowed me stated ‘Authentication Required’. That was three days ago & the support still telling me they trying to resolve the issue! How reliable! I’m very unhappy with the support as how can it take that long still unable to resolve the situation? Don't they know they are losing money? Very frustrating!.Version: 2.2.3
✓ Not the bestJust tried making a call. One went through with bad audio quality. The other is just silent although the seconds are running and I am being charged without hearing a thing. Tried “24/7” support and for now it’s just a bot that indicates the issue will be investigated and take some time. Save yourself the time. I will go back to Skype..Version: 2.10.0
✓ VERY BAD don’t use itI downloaded this app and added $8 to my account, but it didn't work. I tried calling seven different numbers, but there was no sound or errors. When I contacted the support team, they asked me to wait for several days to fix the problem. I then asked for a refund, but they said they filed the request to the financial department to get a confirmation, without telling me when I can expect the answer or whether I will get my refund. It feels like once you put money on your balance, you are no longer a valuable customer. Overall, I'm extremely disappointed with this app's poor functionality and unsatisfactory customer support. I would not recommend it..Version: 2.12.1
✓ Poor service waste of moneyPoor service cant hear waste of money.Version: 2.9.6
✓ HORRIBLE QUALITY & WOULD NOT REFUND MY $First I requested a refund and then they said try calling again saying it might be a temporary issue. I really did not want to because I didn’t want to bother my relatives with a call just to test to see if it works or not. I did it anyway bc I asked them 2x n they said the same thing. Again, the quality was very muddled and was unclear. It was frustrating. So I contact them requesting a refund and they say that it’s because of my wifi connection. Which I KNOW is not true bc I have called on other FREE calling apps such as OTO or Kakao and it was completely fine and very clear. They still wouldn’t refund my money. Stay clear.Version: 2.1.4
✓ Not user friendlyToo late in service or text code receiving after update. No balance checking. People don’t have time to wait for code text when there are other things to do.Version: 2.3.2
✓ SMS Not WorkingCall is working but SMS/text messaging doesn’t work. Tried multiple time but with no result. Developer, can you look into this SMS issue?.Version: 2.9.6
✓ Cost highBangladesh Call rate was $ .03 Now is $.23 , is mad robbery.Version: 2.11.3
✓ Bad startJust opened an account , choose 4$ option , was charged 4.49 £ British , and yea my balance shows 2.99 $ US , not a good start , already 2$ US disappeared by magic !!!! Oh it’s an Indian app I forgot !!!!.Version: 2.9.6
✓ Not that goodIt’s not the best.Version: 2.8.9
✓ App is very poor, I’m not able to connect a simple callThe app doesn’t respond to any clicks. I’m not sure if this app works at all.To the developers, Kindly help me by fixing this issue as I don’t want to waste the balance amount and this can be my go to app to make international calls if it works..Version: 2.8.6
✓ Voice qualityI could not hear. They rang back. It costed them a lot of money probably..Version: 2.6.2
✓ Absolutely horrible serviceI do not recommend, calls do not go through, it keeps saying you’ve reached the limit of “simultaneous” calls, even though there’s only one call being made, don’t trust this service at all..Version: 2.15.1
✓ Alright AppMy wife used it to call overseas, call was not clear and the rate wasn’t cheaper than other Apps..Version: 2.7.1
✓ Bad qualityCalled Nepal and the quality of sound is very bad, they could not hear me at all.. waste of money.. 4.4 stars in the app is a hoax...Version: 2.9.5
✓ Zero RatingNever received verification code to use app.Version: 1.5.6
✓ Tiger awadBe honest it’s very clear voice . 🤙.Version: 2.0.1
✓ Hopeless app download and added credit to call Fiji calls not go through. Total waste of time.App doesn’t work just waste of time and money toping up. Hope to get my Topup refuned.Version: 2.6.1
✓ AppCoins.AppCoins don't pay..Version: 1.9.0
✓ Canadian Buyers be awareI topped up for a plan of $4 to try it out They didn't mention they would charge in USD and that too they charged me $7.90 almost double of what i signed up for the connection was good but there are other apps with much better rates Truly disappointed.Version: 2.8.6
✓ Doesn’t workKey pad doesn’t work.Version: 2.3.0
✓ Doesn’t work for India 1-800 numbersThis app does not work for 1-800 numbers in India. Yolla said 1-800 numbers in India are premium/special numbers and Yolla does not support special numbers. So if you are looking to call customer care numbers in India look elsewhere..Version: 2.16.2
✓ ScamDoesn’t work charged $7:90 Canadian for a $4 scam.Version: 2.0.4
✓ Overcharged 20 times more than quoted ratesHad to make an urgent call. Call rate shown for the number was $0.015/min, but $12 credit was taken in less than 40 minutes and the call disconnected because the credit ran out. Help desk wasn’t any help..Version: 2.11.1
✓ Low quality to lebanonSound to lebanon is Weak and very low quality..Version: 2.2.2
✓ StressfulThe worst experience I can ever describe with this application. I got the application to speak with my friends abroad. 1. When I called them they would receive the calls in different ID callers , different numbers and not in my name. They would also sometimes receive the call in their whatsapp instead of their mobile network. I tired contacting the technical support online. I spoke to Donna from the support team. The only response I would get was : “we are investigating the issue” or “ the issue is solved “ and it never was. 2 . A friend of mine received a phone call from my number with me name but it wasn’t me.I contacted the service support again but they told me I needed to display their phone number..Version: 2.11.1
✓ Advertised rates are false!I call Egypt. The advertised rate for mobile phones is 6.3cents. Discovered its truly 12cents. Also, when buying credit, itunes fees are not included! So add 25% to the false rate the have advertised for your country calls! I guess they just want to trick people into thinking they offer cheap calls! Disgusting!!!.Version: 2.1.0
✓ ScamThey always steal one minute in every call I make. This is obvious because the app shows, for example, that my call was 6 minutes long while my phone shows 5 minutes. This happens all the time.Version: 2.8.0
✓ They actually use your service providerBe careful you’ll get billed by your provider. I used the app to make calls but I’m getting billed by my provider!! How ?? And why? A whole $79!! You all should be honest about charges!!! Never again, first and last time of using the app..Version: 2.8.4
✓ Utterly Useless App!DO NOT DOWNLOAD THIS USELESS APP! It crashes a gazillion times so they can keep charging you by the whole minute! The only thing more useless than the useless app is the useless support staff. They can’t string a sentence together in English or any other language for that matter and they only send the same useless meaningless script. Did I mention the word ‘useless’? Throw your money in the rubbish before giving it to these people, you’ll get more value out of the trash than giving it to these clowns!.Version: 2.11.0
✓ App doesn’t workCalls go thru but the receiver cannot hear me , called the help line to fix or return money in acct , not much help there . Steer clear this one . Will not return money. Tried many times same result!.Version: 2.12.0
✓ Useless AppI wanted to call my hotel in Bangalore, called multiple times and it appeared that the phone keeps on ringing and ringing and no one picks up. I then tried calling immediately with my mobile phone and immediately got through. The few times the calls get through, the person on the other side could not hear me but I could hear her fine. Avoid this app. Total waste of money..Version: 2.11.3
✓ SpamJust received spam text message promoting this app. Where did you get my phone number?!!!.Version: 2.0.4
✓ ConferenceWhy am i being asked for a code and put in some conference my calls are nolonger going through and i paid alot.Version: 2.11.1
✓ Bad very badNot good at all , the signal is to bad, you can’t hear probably, I will never use again.Version: 2.2.4
✓ Keypad during calls does not workI was making a call and couldn’t select any options during the call due to the keypad feature not working during a call . Very upset , I wasted my money please get that fixed.Version: 2.11.0
✓ AsC nul cette application.Version: 2.1.8
🙂 International calling - Yolla Positive Reviews
International calling - Yolla works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact International calling - Yolla.
⛔ International calling - Yolla Problems
