Debt Payoff Planner & Tracker App Negative ReviewsOxbowSoft LLC

Debt Payoff Planner & Tracker Negative Reviews

4.6
4.69034 star

Total 39 Negative Reviews

Debt Payoff Planner & Tracker App Complaints & User Negative Comments 2024

Debt Payoff Planner & Tracker app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using Debt Payoff Planner & Tracker? Can you share your negative thoughts about debt payoff planner & tracker?

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Debt Payoff Planner & Tracker for Negative User Reviews

Useless without payingCan you even add account fees? Can’t even change frequency of current payments!.Version: 2.1.5

Good concept, but a lot of manual work.I was feeling really good about this app on day one when I took the time to input all of my many accounts, balances, interest rates, etc…. Only to realize that this app would need to be another thing to keep on top of, along with the many accounts and payments I’m juggling. In my opinion, this would be a 5-star app if it could link to each of my accounts and automatically detect when a payment is made, and reflect the new accurate balance after each payment. I will be deleting my account, simply because I can’t keep up with manually inputting each changing balance each month, so the app is not effective for me..Version: 2.1.5

Used to be class appInstead of make app better they decided to make something new…why? I would like to tap on debt (like it was before) and just put how much I paid, instead now is some complicated process that you need mark some multiple payments and…I don’t even know what has happened. It does serves it purpose but ppl believe me version 1 is simpler and better. It is debt tracking app…that’s all, keep it simple guys ;-).Version: 2.1.4

Mostly GoodI like most of the options that are available, but in reality I could track this just as easily on my own. My one complaint would be that it has the option to put in the interest rates, but it doesn’t seem to actually utilize them (aside from just using it for priority of payoff). For example, after paying my bill at the end of the month, the interest is not calculated and added to my bill, which results in me having to readjust totals. I do like the visuals that the app has, but I wish it could calculate some additional things..Version: 2.1.9

Debt gone from appWas finding this really useful but gone on today to update my payments and all of my debts have disappeared. I know can’t remember how much I borrowed and have paid. So annoying.Version: 2.0.2

App keeps crashingTried to delete one of my debts and would just get the spinning wheel of doom. Even when trying to upgrade to pro and the app just crashes.Version: 2.1.5

Useless if your not AmericanCan’t change currency so everything in dollars. It’s not hard to cater to on the currencies.Version: 2.0.2

Not a fanInitially this seemed like a pretty good App but I deleted it shortly after inputting my data. User interface feels a bit dated and found ads for premium etc too distracting. I prefer apps which are quite sleek and minimal and there was just too much going in on my screen to figure out what to pay attention to! Great concept, execution not quite right for what I’m looking for.Version: 1.3.3

Useless, totally uselessFailed at the very first hurdle, as I tried to sign up I was bombarded with SOOOOO many ads I couldn't complete the sign up. Pathetic, no chance to get to try the pro as I couldn't even try the free one. Hope you're making enough money from your ads, you've lost my money anyway. App duly DELETED..Version: 1.3.3

Good but could be way betterWould be far better with payment options of weekly, fortnightly etc..Version: 29

I’m sure it’s great butReally sorry but functionality not there for me. Some of my debts are not monthly, but no option for this..Version: 29

DisappointedUnusable because there is no Fortnightly repayment option..Version: 29

Used to be freeI had this a while but left it untouched for a bit, came back and now everything is paywalled! Not ideal when your trying to pay off debts..Version: 2.1.3

Very niceThis in an amazing app. Looks a bit under developed has so much potential to expand. Just the top of my head could do with; Currency options Payments options. Monthly, Bi Weekly, and weekly payment options Future payment by dates options Hope this app goes the distance, nice job..Version: 1.2.2

Cannot change currencyDeleted straight away as cannot change currency.Version: 1.2.7

Love lostI used to recommend this app to everyone. It was everything I could want. But now it makes me add all my information every time I open the app so is not functional at all for me anymore : (.Version: 2.0.2

Terrible updateThey updated the app. It is so terrible and not user friendly at all. Thankfully they have a way that you can revert to using the old version of the app. I need to input my payments as I make them whenever I make them but the new version wouldn’t allow that. So frustrating.Version: 2.1.3

Just OkayThis is good in theory. There are some limitations that I find quite annoying. At this stage manual entry just isn’t necessary. The technology exists to link accounts to get exact numbers which cuts down on user error. That’s the first thing. The second thing, if you are someone who paid ahead of your due date, you’re going to get a weird warning when you say you have $0 minimum due on the due date. Third, this one if particularly annoying. There is exactly 1 month that doesn’t have at least 30 days. ONE. So it does not make any sense that you can’t enter the 30th as a due date “because not all months have 30 days.” February. February is the only month that doesn’t have at least 30 days. Instead of requiring us change all of our due dates in this app to accommodate the ONE month that doesn’t have 30 days, wouldn’t it just make more sense to do what every other calendar does just trust that the customer knows how to enter a date from a calendar? I simply cannot understand the rationale behind making this restriction 11 months of the year. If I’m honest, I would have given the app 3 stars on this alone because it’s that illogical..Version: 2.1.5

Good but it was better beforeWhen I first downloaded it was easy to mark stuff down. It was actually pretty easy to see exactly where you were with your debt and it tells you exactly how long is going to take you to pay off a debt which is great… now they changed it to a 2.0 version that I sincerely can’t understand, making changes is so hard, it keeps saying something about funds, I paid for the subscription and I regret it… I get that is supposed to give you an estimate of the interest rate but is not even close. It used to be so easier to add payments and now is not. I rather use the older version, their Q&A is very bare and whatever you update in the desktop version… won’t update in the app.Version: 2.1.3

A solid plan!I’ve used other apps on my debt pay off journey. This is super easy. I paid for the Pro version (I hate ads). I love the concise plan to pay off. I just started with this app today on 28 Nov. The 3 stars is because I put my due dates in and the app says that my payments are past due. It should calculate that 20 Nov is past and roll to 20 Dec. There is no “ Help” link so I don’t know how to fix this. It’s a small thing I know, but it just doesn’t make sense to me. I logged in on my laptop to see if there was an option to fix this, but I don’t see it. I tec combs the app because I’m always second guessing my self on what to pay when I have extra $..Version: 32

All my debts have disappeared, Not!If only they had really all gone. Everything fine and really enjoyed this for months and months. Then I went to put my latest payments into the app and it had reset to zero. Happened a couple of times now. I’m ready to move to something better then this..Version: 2.1.5

Why no option for Fortnightly paymentI do like the app but it’s functionality is seriously impacted for me by the only option being monthly payments. I get paid fortnightly and pay my bills fortnightly Which has a significant impact on the debt repayment. Please consider an update that allows someone to calculate payments on a fortnightly basis..Version: 1.2.7

Gambling ads on the free version!Seriously, I know free apps need to use ads to generate revenue but ONLINE GAMBLING ads on a debt freedom app?? Incredibly irresponsible and I would say highly unethical..Version: 29

Any chance for bi-weekly??Best one I’ve found by far. But I get paid bi-weekly and pay different amounts on my debt ( more the first pay, less on the second pay, and then 2x yr I get paid three times in a month) I would love to see the most accurate results reflecting my pay schedule. I really want to upgrade to the pro but this is the only thing holding me back..Version: 1.2.7

Everything is gone.I’ve been using this app for along time. I really like it because it kept me on track knowing I had a beginning balance of $80,000 and have now gotten it down to about $20,000 in debt. Only issue I have is I opened my app the other day to add my weekly payments in and everything was GONE. It doesn’t allow me to add anything back just tells me to sign up for pro membership on the website. I’ve deleted the app, signed it online, reinstalled, re signed in and everything nothing is working. Super disappointed as this was my favorite app out of every app I have tried out in the past. I really hope this issue gets resolved soon :( if and when it does I’ll fix my review..Version: 2.0.2

App Looks Like Something From The 90’sWorst looking iPad app I have ever seen. It’s based on a basic idea, just the aesthetics are horrible. Free version is ugly as with junk everywhere, Pro version would not be much better. Unable to upgrade to Pro from the Apple Store, you have to go to their website..Version: 2.0.4

Idea is good...It’s not completely user friendly. It does not include commas, even for five figures. I tried to include them myself, and it erased the entire entry. Very irritating. It is also inconvenient to have to enter in my payment to my principle only. I have to search for that on my loan website, and it gets tedious. However, aside from that, I do like the layout. I like that it shows the progress I’ve made, how far extra payments will get me, and current & starting balance. But please include commas! Seeing a bunch of digits next to each other is not settling to the eye when you’ve been trained your whole life to use commas for 5+ figures..Version: 1.1

Can’t do anything but look at it nowI opened the app the other day and was prompted to migrate my history and details to the DPP2. Boy was that a mistake. First off the new design is pretty pitiful because almost all the names of the cards and the debts are pushed to the right so they are cut off on the screen. Since we can’t rotate the phone with this app we’re left to have to open each individual debt to view info Second where is the thing where I can tap to add payments I have made? I am looking all over and all I see is previous progress and the upcoming strategy. But I have no ability to add the payments I am making. So it would seem that my info is just going to remain in limbo from now on. I made a big mistake allowing the app to move me to DPP2. Don’t allow this if you want to be able to use this app like you have before. And developers please have a button or option to go back to DPP1 somewhere. Otherwise I will have to look elsewhere to track my debt and progress..Version: 2.1.3

Keeps saying no internet connectionDrops the connection and opens as a blank page. Reinstalled it twice it keeps doing it. Won't reinstall it again as it's time consuming to keep re adding the info.Version: 1.1

Nothing special for the subscription except losing the adsDon’t get me wrong, it’s a nice app. But really, the subscription doesn’t offer much except you don’t have to deal with ads. Oh, maybe if you have a lot of debtors, it would be an advantage, but I don’t, so the free version would’ve worked fine. I expected a lot more from the subscription, and all I see I can do in my case, is just change the colors of my bills. Woo-hoo- not. Oh, and you can’t change your mind. You don’t get a trial, you pay your subscription fee and they have your money. Should have stuck with the free version for myself..Version: 2.1.5

Updates have made this app almost impossible to use. It used to be the best out there.You guys have blown out this app to the point where it is almost unusable. It’s almost impossible to add transactions on your own terms in the app. Basically if the payment is not on the payment schedule, you are out of luck. You are no longer able to add new transactions and payments on your own. I can’t even add the payment due date that I want. The app blocked me from putting Sept 1 as a due date ever thought it is still August. It automatically populates to October- this affects the payoff plan because everything is so locked up. You have made this app too difficult to use by locking everything down. It’s a shame because it has helped a lot of people..Version: 2.1.3

MehMy biggest complaint is that there is not a easy way to add an additional payment. From my understanding the only way to do this is to create a one time funding and then pray it applies to the bill you actually applied the payment to. Or you can go in and change the original balance, which is the easiest way but doesn’t give the user the an accurate depiction of how they paid down their debt. Please just add a simple option that says “make an additional payment” to one of the debts. This could be a drop down or a button on each debt that says pay more. If I just paid an extra $500 to my debt, there should be a quick easy way to record that. I shouldn’t have to plan it in the app, then navigate to track to confirm that I did add funding, then wait until the next scheduled payments for funding to distribute. I’ve seen other users leave this feedback and the responses from the company never acknowledges that the current process to record extra payments is not simple or straightforward. I do not have the free version, I paid. Now I’m feeling like I didn’t necessarily upgrade from the other debt management app I was using. While I love the planning part of this app. I left behind the ease of recording an extra payment..Version: 2.1.4

Can’t change currencyDeleted the app straight away as there is no way to change from $ to £..Version: 29

Not PracticalThis app does not include a spot for your income so you cannot track your future payments appropriately and it almost forces you to purchase the pro version if you want any sort of accuracy without attributing regular income. They have a long ways to go. I would love this app if it could track recurring income and other bill payments as well as not forcing us to purchase anything for the minimum..Version: 2.1.5

Called it quitsI’m sorry to say I had to call it quits for this app. I’ve been using it for a while now but have had consistently increasing problems with stability and crashing. I was able to tolerate that for a while because of its great user interface and features, but manually adding the payment after manually calculating the interest and fees became too cumbersome, especially when the app would randomly refresh losing all my work. I’m sad to say I had to move on to a different app 😢. There are several apps that do all of the interest calculations and payments automatically with an easy tap of a button and don’t charge a fee for “pro features”. I’m now using them. Sorry..Version: 1.2.2

Great concept but not user friendlyI love the concept of this all but find it’s not very user friendly. I don’t understand the purpose of the “recurring funding” and the app doesn’t allow me to record when I make extra payments. The extra payments I make are sporadic because they’re made when I have the extra money. I’m not sure if I’m missing something, or if it’s just not possible to record these extra payments. Either way though, it’s frustrating. There needs to be a more user friends way for payments to be recorded..Version: 2.1.3

Looks Outdated and performs just as badTerrible interface and not user-friendly. Have it a go for a good while but left me frustrated... and that’s before even adding my first budget..Version: 2.0.2

Biweekly payments needed!You really need to add biweekly payments..Version: 32

Cannot Change CurrencyIt’s in the UK App Store but is USA centric and the currency cannot be changed, so in summary a pointless app.Version: 32


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