- 95.8LEGITIMACY SCORE
- 96.3SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Clarity - CBT Thought Diary App Complaints & User Negative Comments 2024
Clarity - CBT Thought Diary app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using Clarity - CBT Thought Diary? Can you share your negative thoughts about clarity - cbt thought diary?
Please wait! Clarity - CBT Thought Diary Facebook comments loading...
Clarity - CBT Thought Diary for Negative User Reviews
✓ Don’t like itI don’t like it as it’s not allowing me to do a trial, it’s wanting me to pay immediately..Version: 5.4.26
✓ Customer support zero responseI got this app on trial , had it over 7 days charged $99.99 I emailed as I had assumed it was charged monthly not annually , never heard back from customer support and no one I could contact . Another year passed and charged another $99.99 for an app that I have never used . Could someone please contact me ..Version: 5.4.38
✓ No free features don’t bother downloadingNo free features don’t bother downloading.Version: 5.4.43
✓ Yet Another Subscription Based AppYet another app that was extremely deceptive about the fact that you need a monthly subscription to actually use it. Deleted and going back to my free journal app..Version: 5.4.2
✓ Expensive but a great toolA terrific tool. Simple and arsthetic. I wish there was a free version though. Tou cant put a price on health but still….Version: 5.4.47
✓ Looks good, but why?Misleading as this is advertised as free. So why not give users the option to use this app for free. Via advertisements or other means. A 7 day free trial is hardly enough time for someone trying to build a new habit, or isn’t good at carving out time to do so consistently. Realistically I’d probably use this once or twice in that 7 day period and think “hey this seems pretty good” but do I want to give my credit card info just to find out if it works for me. Granted it is cheaper than therapy, perhaps I’m a complainer (working on it…) regardless, false advertising..Version: 5.4.2
✓ So sad!I want to be clear the one star isn’t on the actual app as I didn’t get a chance to use it because of the cost. Reallllyy wanted to use this app but after the week free trial you have to pay $99 and I just don’t have that kind of cash just laying around. I don’t believe in doing the trials if you don’t intend on paying for it. It would be good if you could cater to people with lower incomes that can’t afford to go to CBT therapy because of the cost. A monthly payment option is all I’m asking you to consider. This would be a fantastic asset to those wanting that help without access to FTF therapy..Version: 5.3.27
✓ App is great, but…This app is very helpful and well structured. I would give 5 stars if it weren’t for the issue of syncing entries between my two devices. I have tried several times to resolve the issue, but it seems I can only see the entries on the device I entered it on. Which makes it difficult to go back and track progress. Please help fix this. This app is a life saver, but the sync feature needs to work..Version: 5.4.35
✓ Misleading and lower quality contentI originally saw an ad for a free trial and then was charged right away when trying to sign up. I contacted them and they told me the free trial was an option when I signed up. I’m pretty detail oriented and work in marketing, so I’m pretty sure I would’ve chosen the free trial option if it was on the sign up screen. Unfortunately, I didn’t take a screenshot so I couldn’t prove it, but pretty sure some deception was involved. Once I got in the app, I was sorely disappointed by the small content library and the audio quality, with tons of vocal pops. If you have sound sensitivities or misophonia, definitely skip this app. If they aren’t making the free trial prominent and clear, they need to give refunds. It’s been a while since I had this happen, but I get mad every time I see it in my subscriptions in my Apple settings (I went ahead and cancelled the auto renew the day I signed up and haven’t used the app since the first week). Bloom: CBT Therapy is way better..Version: 5.4.26
✓ Gone from good to pointlessI was recommended this app by a counsellor to do my CBT and it was perfect. Just what I needed. But now they appear to have added a bunch of Headspace type info etc and taken away the principle use for the app: the CBT entries. Now you can only click a smiley face to say how you’re feeling but that’s useless without challenging & working through your coginitive distortions. Really disappointed this app wasn’t there when I needed it. Will just have to find another that will be..Version: 5.3.7
✓ Annoying user experienceFrustrating user experience which actively prevents me from tracking my mood. It’s too long and discourages me from using - I regretting not cancelling the subscription and being saddled with the yearly membership. Tracking is helpful but the way you get forced to write in that journal thing and then choose the program is annoying..Version: 5.4.33
✓ It’s okayI think the emoji feel rating is a bit gimmicky and gets old fast. Standard emojis don’t solve for all emotional states. Create your own?There’s also a bug where if you don’t X the last page of your daily rating (the one with the fire emoji) it doesn’t save your days entry and you lose your day streak count. If you do happen to catch that it wasn’t saved the resume option appears on the top left hand side of the screen when you renter that app the following day..Version: 5.4.37
✓ ROBBERS!!!!!!Stole 95 dollars from me, I didn’t sign up for a subscription or use their inadequate app. Do not download unless you wanna be robbed!!!.Version: 5.4.42
✓ Love the app only wish it was freeAs someone who struggles with mental health and finances it would be great for this app to be free to use all of the features. But the features I can use are amazing.Version: 5.4.31
✓ Haven’t used it long enough to get any resultsI haven’t used to long enough to get any results.Version: 5.4.34
✓ CostYou have to pay to do almost everything. $60 a year too. I’ve had a hard time and won’t be able to see my therapist for a while, so I downloaded this app in hopes it could help me. It helped for a bit, until every recommended thing was locked and there was basically nothing I could do. The app itself is alright, but it would be much better if people could express their feelings and get help without having to pay. The amount is absurd, not to mention that it’s a yearly payment. I’d be willing to pay maybe $5-$20 once, not a repeated payment. This app has a lot of potential, you really just need to lower the price and make it a one time payment. There’s a lot of people out there who need something like this but can’t afford therapy, let alone this. Very unhappy with the experience and will definitely be uninstalling..Version: 5.3.6
✓ Great app, but I won’t be spending money on it.This is actually a really great app that helps you to work through things on your down days and get some perspective. Some items are locked though, and I won’t be paying for them any time soon! I don’t think it matters too much to me though because it definitely serves it’s purpose. Perfect for… the days when you don’t have therapy, a support group or available friends. Helps you to deconstruct unhelpful thoughts..Version: 5.4.33
✓ Unhelpful unless you both depressed and richYou open the app and it quizzes you. It gave me a “depression score” of 53 out of 63, labeled me as “high depression” then asked me for $90 to treat it. Being asked for money after being given hope made me more depressed. Don’t advertise something like this with no price attached to it..Version: 5.4.46
✓ CostlyYou can’t use the screening tools unless you pay and this app is EXPENSIVE! Use online screening tools and see a professional instead. The CBT stuff is fine but the pop ups trying to get you to pay for the other features are incredibly annoying..Version: 5.4.38
✓ No reply, over 7 months waitingCbt diary/ 1 point Title; no reply, over 7 months waiting Update; reposting today Tuesday 20 July 2021 as still no reply to my question so I repeat - when will you give option for a one off payment please? This has been a persistently ignored question and my posts below indicate this. Yours sincerely ☔️ Update; 10,45 pm, Fri 19 Feb 21; Last update was Fri 5 Feb 21. Cbt diary. I repeat; Any word on the one off payment option please? If you don’t answer it will be apparent that you do not care about having people’s business. Reduced one star, down to 2 star due to no reply being received. —-/ 🥨 Update; 10,54 pm, Fri 5 Feb 21; Again .. I ask; Any word on the one off payment option please? Happy to support you by upgrading but can’t do subscription. Update Weds 16 Dec 20/ hello developers thank you for the reply. I’ve got it now. Ps, any word on the one off payment option please? Happy to support you by upgrading but can’t do subscription. —-/ Sat 12 Dec 20/ Hello can we have a function edit an entry please? Mistakes are made. Would appreciate it. Thank you. —-/ Hello can you give a one off payment choice please? Regards..Version: 5.3.1
✓ Sad/DisappointedI downloaded this because it SPECIFICALLY says the core uses of the app are free. I just got it and it asked a few questions before saying I have to pay to use it. And I agree with others that have mentioned it’s a steep price for a good portion of the people that would need it. And not allowing a monthly payment means way way more people will not be able to use it. I downloaded this because my stress level is high and triggering very bad thoughts, and a lot of the stress is because I am poor, because I don’t always know if I will have something to eat that day or if I will go to sleep hungry. Maybe just be more transparent that this is a paid app, (because a 7 day trial is useless) and then only people that know they can afford it would download it for use. Please don’t bait and switch people that suffer mental illness or dangle the idea that maybe for once someone like me might get *a little* help. It’s actually pretty cruel..Version: 5.3.18
✓ It was greatThe ai chat was the most helpful feature for me. For it to now be locked behind the trial/pay wall is quite upsetting, even moreso with the fact that it crashed during my two most recent conversations (before I could even screenshot everything that first time too) only for me to realize that this was exactly the reason why. I suppose I’ll simply switch back to Snapchat’s ai. Not looking forward to finding out what else has been locked. Glad that I saved the information and prompts I could months ago, doubt this will still be an app I’m using by the end of the year. Initially was at 3 stars. Knocked it back again after seeing how much was locked. For even the breathing exercises to be locked is absolutely ridiculous. The best thing about this app now is how easy it is to use it to find the free equivalents. Just got back into the app about a week ago and now going to have to search for another, presuming this is the type of format I want to stick with. This was the best app on the market. Maybe one day you’ll get there again..Version: 5.4.39
✓ Won’t openCan someone please email me my app is up to date on iPhone 6s but it’s not opening. Thanks..Version: 5.3.19
✓ IdkIt looked good so I got it and it said it was free so I downloaded it then it said I needed to pay I’m confused now cause then I went back to check and it said to get everything you had to pay but idk how to exit out of it do I have to pay or not?.Version: 5.4.32
✓ TrashAmbiguous about renewals. Got charged and I don’t even use it because it’s basic and useless..Version: 5.4.32
✓ Cool appIt’s a cool app for journaling thoughts. The only drawback I have found is when you create an entry, if you select too many emotions, or too many distortions, since many of them may apply, when you view the entry afterwards it doesn’t like having too many emotions and distortions to flick across to the right it just goes blank. Almost as if it expects you to not select more than 2.Version: 5.3.19
✓ Wish there was more free features.I know there’s free trials etc but I just wish more features were accessible for free. It’s helpful for just logging any negative thoughts and one by one reframing that thought into a neutral balanced perspective but it’s very simple, I’d like to access more of the locked features and read further in depth about certain traits as I notice I struggle with many of the locked ones myself and it’d be helpful to go into those when it’s relative to a current situation..Version: 5.4.14
✓ Be Very Careful!Like so many apps today, there’s a free trial before a subscription model kicks in. I downloaded and checked out this app; it was… ok but nothing great, and I actually moved on to something much much better. Forgot the automatic subscription of course, and now I’m nearly $100 lighter. Apps that have free trials should have a point where the potential buyer should get asked if they want to proceed with the purchase. Mediocre apps like this one succeed because Apple allows them to auto subscribe. I wouldn’t really bother with the app; it is trite and a little condescending TBH..Version: 5.4.3
✓ More information?I can’t see any account info or a way to contact for support. Like, do I have a full subscription now? I can’t tell. This review is my only means of communication with developers. For the price, I’d like to have more customisation options. For example, “what makes you feel this way?” could have more relevant options..Version: 5.4.32
✓ It’s good, but I have remarks.I used this app once I saw it on TikTok, and I thought it was to good to be true. I also thought it could be good to use it as a way to journal my thoughts through out the week, but I ran into a problem, it could be me but I can’t seem to go back to other days and write a journal, I get the whole point of having a “streak” but I was up at 4 A.M. today and forgot to write a entry for yesterday, and since 12 A.M. wasn’t that long ago, I thought “why not write a entry now” but it seems as if that’s not a option, now again it could just be me, but losing a streak because of a missed journal or entry kinda defeats the point, now I get that having a streak gives you something to be proud about, but I would like to at least be able to edit or enter a entry if I forget to the day before, don’t get me wrong, this app is great, but again, I would also like to just use the entry’s to remember what I felt the days prior, other than that, the app itself is amazing, and I don’t see anything else wrong with it..Version: 5.4.42
✓ Too expensive!Very expensive how can you expect anyone to pay that!.Version: 5.4.19
✓ ReviewIt seems very nice which I bet it is but you have to pay. I don’t think it’s worth the money.Version: 5.4.26
✓ Have to pay to use the appI was told there was a basic version of this app you can use with out having to pay for a subscription. The app wouldn’t let me access a basic version. This is ridiculous..Version: 5.4.45
✓ Pricing model.Great app, but I really wish the developer would consider creating an up front cost as opposed to a yearly membership. 40$ is steep people. Another example of money being more important than supporting/assisting people..Version: 5.4.0
✓ Subscription based wasteI tried using the app and can’t do anything till I agree to pay money even to start the free trial. The setup starts with having you answer questions about yourself. It then goes on to tell you how messed up you are and how much u need the program they have made for you but you can only use the interface once you agree to the 89.99$ for they year which is in USD so as someone that is potentially a Canadian user this is very deceptive on the price point because it becomes higher..Version: 5.4.3
🙂 Clarity - CBT Thought Diary Positive Reviews
Clarity - CBT Thought Diary works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Clarity - CBT Thought Diary.
⛔ Clarity - CBT Thought Diary Problems
