Moodnotes - Mood Tracker App Negative ReviewsThrivePort, LLC

Moodnotes - Mood Tracker Negative Reviews

4.6
4.65306 star

Total 52 Negative Reviews

Moodnotes - Mood Tracker App Complaints & User Negative Comments 2024

Moodnotes - Mood Tracker app received 52 complaints, negative comments and reviews by users. Have you ever had a bad experience using Moodnotes - Mood Tracker? Can you share your negative thoughts about moodnotes - mood tracker?

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Moodnotes - Mood Tracker for Negative User Reviews

Can’t unsubscribe while on free trial?I decided to try this out and 5 days into the free 7 day trial decided it wasn’t for me and tried to unsubscribe before I got charged. There is literally no way to unsubscribe until you have already rolled over into a paid subscription and then apparently you’re able to unsubscribe. Makes no sense and am pretty annoyed..Version: 2.8.0

Pointlessly gendered articlesWhy depression is more common in women than men? Seriously? Gendered articles are not only pointless but also toxic. This is not a competition. All people have it hard. Everyone struggles and everyone is abused to some degree. Mental health resources shouldn’t differentiate between people or invalidate them. I open the app to be vulnerable, hoping it will bring a positive change. I don’t open it to have the attention shifted away from me and my personal hell. No therapist would do that. Can we please stop fighting, victimising, and blaming genders? Instead, let’s work on solutions or at least present objective scientific content? Outside of that, the app is the best of it’s kind that I tried and there were a few I tried. Too bad I open it for 2 weeks a year - I can’t stick to using it daily. It feels like a job and I’m already tired without it. Watch app could have more options. Like picking feelings and their intensity, and possibly dictation. I’d rather speak my mind then type it out. 1 star review, just because this one suggested article ruined my already negative mood. And those thinking traps… I wish I could skip them. I’m overthinking too much without it..Version: 3.14.0

Missing the pointThe new update is a little disappointing. It feels like it misses the point of what made the previous versions great. When you’re feeling low, being overly expressive with your face is one of the last things you’ll want to do. My resting face is also apparently that of a bad mood—I feel fine. This also plays to the notion that how we’re perceived on the outside is how we feel inside. The creepy emoji is unsettling and the selection of faces is not inclusive. Please reconsider this change, it feels damaging..Version: 3.0.0

Be able to customizeThe app is great but I think you should be able to add activities that aren’t just there by default but you can create them. I think it would make it a lot better.Version: 3.5.0

This sucksI hate this app, it’s free to download but after that you literally have to pay for everything. This app sucks.Version: 3.14.0

You have to payI thought this was a thing to help you calm down not a piggy bank!.Version: 2.4.2

A unsatisfactory changeThe app used to be on dar for 8-9$ and I’ve been using it for a few years. It’s well done and useful in identifying your own state and emotions. Also been recommending it to friends Recently they went to a subscription model, the pricing structure for the service makes no sense. They now try to charge 40$ CAD With no improvement or changes other than a gimmic of facial recognition. To the devs: How they went from 8$ tota to 40$ a year I have no idea. What kind of market analysis did you do? What extra value are you now providing to justify this change? This needs some explanations or thoughts your your side. What a shame..Version: 3.2.0

If you pay - it seems okI wish it was a one time payment! Can’t afford yet another subscription but it does seem great. Don’t bother downloading if you can’t or do not wish to pay though as it is bare bones and lots of pay walls..Version: 3.13.0

SubscriptionThe premise of this app is great. But the subscription amount is discouraging. I was pleased to see so many positive reviews on this app. But I cannot understand what makes it worth the £9.99 a month subscription fee. A one-time payment would make far more sense, since you’re doing most of the work yourself. I do think this would benefit from a one-time payment option (and no, I don’t mean charging for 12 months in one go), even if this means slightly fewer features. I do not have the money for this subscription, or access/funds to any other form of CBT. I was hopeful, but again disappointed..Version: 2.8.0

Free app — to lead you to a subscriptionSaw it on Instagram ads, only find out you have to pay to use it :-( Disappointing!.Version: 3.11.0

So-soIt’s a good motivation to journal and for that reason I keep using it. I wish there were an option to add feelings to the list - there are many there, but obviously there are many more that I simply note in my text summary. I do wish that the app wouldn’t automatically send me a thought correction procedure whenever I identify even a single “negative” feeling, even if the overall mood and tone for the day are highly positive as expressed in my “smile” and positive feeling selection. It seems like it negates all the positive feelings. I also wish it didn’t list “tired” as a “negative” feeling - I’m much more likely to be tired when I’ve had a very good day, and tired is a pleasant feeling after a long run, productive meeting, etc! Finally, please delete the optimism exercise about “what will your life look like in a few years.” My life expectancy isn’t that long, and although I don’t mind being reminded of it, it makes the exercise difficult (I generally write “I will have had a quick and comfortable death at a time and place of my choosing, and my end of life wishes will have been honored” ... but it has to be the same response every time since my life expectancy isn’t going to increase!) - and others might find that a serious downer. Not everyone who uses this app is 25 and healthy!.Version: 2.3.6

Interesting but forget I don’t like to remember the things that upset meIt’s a good way to find trends in my estimations based on when I feel low and stuff. I’ve suffered from depression, anxiety, manic periods and a mixture of all 3 at the same time since I was 11 so it’s good to have a record of triggers and other external factors to my moods. My only issue is that I don’t like to look back on my feelings and struggle to keep records of my thought processes so seeing my comments are a trigger in themselves. I think I would have preferred to just see a tally chart for my emotions at various times of the day and then have the option of seeing more details only if I choose to. I think it would be a good tool for people with unexplained anxiety etc but not for someone like me who struggles with constant emotional difficulties. I kind of regret purchasing this app and advise you to think carefully about whether a detailed account of your emotions would actually be beneficial before you spend £4 on it.Version: 2.3.1

CancellationI’ve looked everywhere to cancel before my free 7 day trial is complete but cannot find how to cancel.Version: 2.8.0

Sadly becoming gimicky and like a gameThis app is underpinned by solid CBT principles. But as newer versions are released it is becoming more childlike and gamey. Make this about helping me capture a snapshot fast and without gimics. What is with the smiley face and sliders that never go back to zero. Please make this clean and smick like it used to be..Version: 3.7.0

Ridiculously expensive.The app is a monthly subscription fee which is ridiculous for an app that is basically an excel spreadsheet with a pretty UI. It’s offensive that it’s so costly and even if I drop a huge amount of money into it for months, I will still have no product at the end because I’m basically renting the app. Functionality is significantly reduced for the free version. It was useless to me after two days because it won’t let me log anything else without paying through the nose. I would have happily dropped £3-£4 on this app to permanently own it. It doesn’t need a subscription..Version: 3.14.0

Please bring compatibility for iPhone X.An otherwise great app; will change my rating later, but the old iPhone black boxes is an eyesore..Version: 2.3.1

App redesign is ugly and difficult to use.See title..Version: 3.6.0

AUTOMATIC 1 YEAR RENEWALHi Moodnotes, YOU ARE POISON. I am struggling with sleep and was interested in sleep tracking, I downloaded your app, I read about the auto renewal. Then in the following DAY (singular) I tried the app, wasn’t for me. Continued my struggle with insomnia. THEN YOU DEDUCT A FULL YEAR SUBSCRIPTION. Why not just one month? For an app that purports to support a healthy lifestyle you have caused be more distress with you predatory renewal process. HANG YOUR HEADS IN SHAME..Version: 3.5.0

Don’t buy.If you have an iPhone X don’t get this app. Really basic features like Face ID and taking advantage of the iPhone X screen realestate is a real let down. I want to love this app so badly but I can’t with such a high price tag and unpolished feel. Another feature I’d like to see added is the ability to add photos to my journal entries to cater to people who are more visual thinkers and want to see and reflect on past entries and view photos of what made them feel happy or sad on a particular day. Over all it is a good app but I’m getting a refund and deleting it. will download when they fix the iPhone X problem. :).Version: 2.3.1

Want to do more for freeI get why there’s a premium package, but i wish you could do a little bit more for free because i don’t have money for that.Version: 3.13.0

Good but...Mood notes is really good for making notes of your feelings threw out the day and why but it annoys me that ur only aloud to make one note a day and that when ever there is more bad feeling than good it repeats the same thing about how we all fall into traps and that it wants us to get premium wich I understand but you get money of adds but I don't have the money to get premium other than that I really like it please get back to me x.Version: 2.4.2

Too expensive for meI’m staging with my ten I need to control my stress I found Moodnotes I learned that for my happiness I need to pay 52.99$.💶 Too expensive.🙁😡.Version: 3.14.0

IPhone X support needed!! Please!!I’ve been suffering from anxiety attacks since earlier this year due to some personal matters. I’ve been extremely stressed and depressed for months now and it’s a great day to write down how my day goes even if it’s always negative. I could finally to record the things I want to say to myself without having to listen to anyone else’s opinion. But not having an iPhone X support always worries me. I want to keep writing but I don’t know if the developers are still paying enough attention to this product because I want to make sure that the product I’m entrusting is also getting a good support so I could always rely on it even if I switch devices in the future. However, the last update has been 7 moths and I would love to know if we are getting an update soon. Thank you!.Version: 2.3.1

Icon bug; Needs an iPad version.Well, I downloaded this from a curated section in the App Store. I didn’t see anything in the description about this being primarily for iPhone. So it looks terrible on my iPad mini. Additionally, the icon appears as a circular grid. I tried re-downloading, but got the same result. The developer justifies the the lack of an iPad version by saying on it website that it is primarily a mobile app. I think this is a poor excuse, and I feel somewhat misled by the way in which the app was advertised by Apple. They need to work out some bugs in the content curation of the new App Store. Edit: This is my review for my experience on the iPad. My point is that iPad owners will not be as satisfied with the app, so those buyers should be aware. There is nothing in the “Today” section of the App Store which states clearly this is iPhone only. I’m only attempting to aid the consumer in making an informed decision..Version: 2.3.1

Disappointing UI change for selecting feelings (but still a great app)About the selecting feelings step: choosing feelings and adjusting their intensity used to be combined into one step. It was really intuitive and fast. Now it’s separated into two steps. Sure, it feels more clunky and slow, but… depression can make that one extra step seem really hard sometimes, y’know? I think it’s really important to make tools like this as easy to use and as accessible as possible, which means reducing the number of “clicks” to streamline the experience. Otherwise, I recommend this app for when you’re stuck in unhelpful thoughts. It does a brilliant job of putting things in perspective and pointing out blind spots in your thinking, without invalidating your emotions. I hope the developers see this feedback and consider tweaking the UI again..Version: 3.3.0

Excellent with a few hitchesExcellent and intuitive app. But suffers from jittery-ness when scrolling through a journal entry, and typing an entry is sometimes slow/cumbersome. This wasn’t a problem until the last few updates. Makes the whole journaling experience feel a bit clunky. Reached out to support. Said it was nothing they could do. But other than that, worth the money. This app helps to build insights, understand yourself better, and improve your mental health. Just make sure to journal on a regular basis!.Version: 3.10.0

Once loved. Now pay gated.I loved this app and it’s ability to create and share detailed entries with people, which made it great to send to mental health professionals. As of today anything beyond the mood slider is pay gated, at the very least I would have hoped the writing portion of a DIARY would be free..Version: 3.13.0

OkIt’s cool to easily write entries and see the line graph for your feelings! I think it’s a great idea for an app and it’s been made well- but PREMIUM! To be able to do anything else on this app you have to pay! I understand they need to make money however I’m fine with them making money off ads I don’t want to be stopped from using the rest of the app because I just don’t want to spend money!.Version: 2.4.2

Seems so so, so far...It seems like a good idea and it gets good reviews so I wonder if I’m missing something. However, it doesn’t do a lot other than remind you to write your thoughts down every day and gives you a few prompts whilst doing it. Maybe that’s all it’s supposed to do and I expect too much. It’s a bit annoying that there’s no proper way to use it on an iPad, just a blown up phone version in portrait mode. Not really convinced it will motivate me much but we’ll see for another few days..Version: 2.3.6

Lacks personalisationI the app is easy to use and has some good features but it lacks the ability to personalise more. For example I may not be feeling ok or bad, but would like to be able to describe how I’m feeling in a way that is more meaningful to me. Same with the feelings and activities . It would be good to have a custom option. I love the insights but I think it would be more useful to have examples of how to look at things differently. Actual tools to use to change mindset.Version: 3.14.0

Bring Back Old InterfaceLove this app. It’s quite useful to record your mood, and the feelings you were experiencing at a particular moment. However, the updated interface with the emoji-like face is hideous. This is a clear example of app’s design teams tinkering with something that wasn’t broken. The app’s main purpose is to help people become more aware of their emotions and response to these. This is a serious topic, which the old interface reflected well while still being user friendly. The updated interface however, plays up to “modern sensibilities” but fails miserably at doing so. There’s a major and painful disconnect in the design language of the “log” tab and the “stats” tab. The emoji-like face in the “log” tab is the stuff of nightmares, and overall detracts from the app’s mental awareness goal. Buttons and overall design now feel modern for the sake of modernity: not purposefully designed that way, instead it all just reads like design taken out of a UI template you find on Dribble. Please, please, please Moodnotes team. Bring back the old interface, or find a way to tone down the new visuals. This updated visual language doesn’t reflect the app’s true value. I hope you realize that..Version: 3.1.0

Change the pricing modelI have been recommending this app to my loved ones left and right for its life-changing place in mental health. It was disheartening for me to learn that the developers have moved the app to a subscription-based pricing model, without there even being any real changes to what is offered... Many of the people I had shown the app to expressed excitement and willingness to purchase the app for the amount it used to be listed at, but now are turned off by the subscription-based pricing model. Please change this model! If the developers are still working on the app and adding new features (which I do not see happening — real shady, guys) then I suggest looking at the way the developers of the app ‘Agenda’ are monetizing their product. That would be a good model that doesn’t turn people off! Moodnotes is a great app, but I really don’t see any reason why it is being monetized in this way..Version: 2.8.0

Far too limited for freeI don’t want to have to subscribe to get 7 days free, the app is pointless if you aren’t willing to fork over for the whole app. Just give us a branch, you’re basically bullying people with poor mental health pushing year long subscriptions on us when we haven’t even tried the app yet. This does nothing more than just a physical journal will do and the physical journal you can customise to suit you.Version: 3.10.0

Good App, but its been years and no iPad supportSurprised that they have not built a universal app..Version: 3.1.0

Has potentialI found this app useful in helping me to identify a thinking patterns and at reinforcing good habits since recording the effect these have on mood can help with motivation. However in some situations and especially after a bereavement it annoyed by giving me no option other than that I could think about things in a more helpful way. Sometimes the most healthy thing you can do is to feel accept and respect your feelings. It’s an aid to self reflection with some negative feelings if you suspect you have unhelpful thinking patterns so not a waste of time but a bit simplistic.Version: 2.3.1

Bad!DONT WASTE UR TIME IF U WANT TO CHANGE THE WAY THAT U FEEL LIKE THEM GIVING U ADVISE U NEED TO PAY LIKE PUT IT IN THE AD THAT U NEED TO PAY TO CHANGE THE WAY THAT U FEEL 👎.Version: 3.13.0

It’s ok.The app itself is good in terms of logging your mood. However, as others have said, it is very female oriented and does not represent men’s mental health well at all. The articles are nearly all aimed at women with one even titled ‘why more women suffer from mental health than men’. All the cover photos for the articles are women too. This needs to be fixed as it is emasculating and not representative of all people who suffer from mental health issues..Version: 3.14.0

It’s okayIt could be better, maybe adding things on like having AI to talk about your day. Other than that I love how it gives you notifications to record how your doing, and a password so only you can get into your notes..Version: 3.14.0

NotificationsI love this app. I’ve had it since the start of the year after being recommended and it’s been amazing since. However in the last few weeks I’ve stopped getting my notifications to when to record my moods. I had 9 months of nonstop reminders at exactly 10 pm like I set it the first day I used the app and suddenly—nothing. Like I didn’t even get a notification tonight as I’m writing this review. This is very disappointing because so far I was able to keep a good record of things to reflect on later and it was helpful for when I went to therapy. Now I randomly get reminded one day yes and another no. It’s really stressing me out because I’m relying on this app for this. I know the update said they fixed it but it’s really not fixed. I either have to remember to do it (which I don’t often hence the reason I have my reminder notification) manually or the day isn’t recorded and now I have gaps in my daily reflections. Please fix this it was doing so well before until the last 2 months..Version: 2.3.5

UI headed southOn-and-off user of the app for a couple years now, and appreciate that it’s been there all those years. Even just spending a few days with this latest update, though, has sent me looking for alternatives. It’s not the subscription—the benefits this provided me are more than worth the price being asked for premium—but the simple fact that the app itself has gotten worse. The face-scanning mood input solves a problem I don’t think anyone has, and it does so poorly—my face seems incapable of anything than a 0 or -1. The button designs guide the user _away_ from the CBT details workflow. The timeline now uses a physically-inspired design (depth, shadows etc) that is entirely incongruous with the CBT workflow screen, which is in the old, flat style; also for some reason the details screen’s header seems to be double its old height. If there were something magical or proprietary about what Moodnotes did, then these UI concerns would be middling—but CBT is beautifully simple enough that it can be done with pencil and paper; that Moodnotes provided a superior UI compared to alternatives was its entire selling point. For years, going off of that original ustwo design, that superiority seemed assured. I am sad (30%) for that to no longer be the case..Version: 3.0.0

Hate the new updateThis app has helped me through many struggles. I was able to change my emotions by using it. I recommended it to friends, coworkers, family members, my therapist and my DBT group. It’s really been helpful in my recovery. I haven’t had many episodes lately and when I came back to the app to help myself through some difficult situations and return to wise mind, I’m left more frustrated and upset. The app starts off the same. Select the feelings you are feeling then the intensity of those feelings. Then select the traps you are falling in. *Then it goes to one box to fill in how I view these traps after reading them. It goes to review and adjust the intensity of feelings. Then it goes through how to view the traps for your situation. *They removed the single most important step. After selecting the traps you fall in, the app would then let you go through each trap and think them through by typing them out. Effectively getting my brain to work through the problem. Without that step it’s just an app that is used more like a diary/journal. Please bring back the worksheet format of working through each step guiding the brain to come out of the trap. Without it I’m left still frustrated and more intense feelings..Version: 3.3.0

Underwhelming.I love this app. I also am annoyed at this app. That's because i see potential for it to perform so much better at helping people really improve, and these changes I imagine would be so small and easy to add. 1) scrolling through feelings would be alot easier if they were grouped under 3 main feelings (in the negative feelings), depression, anxiety, and anger. Every negative feeling is a different expression of one of those feelings. It would just be more organized that way. 2) identifying traps should be followed by writing why the thought is actually a trap. If your thought is "jill doesn't like me" and you identify "mind reading" as the trap, one more step would really help, which is, go back to the statement and now respond to it. "Jill doesn't like me is mind reading because"... So basically in this step you match the thought with the distortion(s) that fit, and then you have a statement followed by "is a distortion because" and then you fill out the "because...". Ex: "...because I can't really know what she's thinking, at least not without asking her". Is step 2 too obvious? I think it's crucial and really stops this app from lifting my mood personally. I wonder how many people find their mood improved as is. CBT is a bunch of obvious and simple things but each detail really makes a difference. I'm hoping for some new feedback from developers from this new review. I'm writing this to you!.Version: 2.3.6

Expensive!!!!Free to download, $14/month subscription ?!?!?!?!?!?.Version: 3.6.0

Daniels drivingI am thorough enjoying myself.Version: 3.3.0

It used to be awesomeThe new design for camera faces is so ugly and backwards that I’m stung speechless. Please revert to the simple one..Version: 3.1.0

Good but not freeTl;dr: Unless you buy the premium version of this app you are unable to use it after 14 days. I downloaded this app and have been using it regularly for two weeks. I don’t wish to pay for the premium app and was happy with the minimum features of the free version. However, now I am unable to add any more mood notes without purchasing premium which I think is really underhand and unethical of the developers. I refuse the purchase premium now on principal and so have downloaded an alternative. It’s very frustrating because I’ve really tried to make use of this app regularly on advice from my therapist and now everything that I have done will be deleted as I delete the app. A complete waste of my time and effort. The developer response is prof of how they disregard their customers. Not only does it seem as though they have completely disregarded my response but they couldn’t give a flying pig. It doesn’t even make sense. Unless you buy the premium version of this app you are unable to use it after two weeks..Version: 3.14.0

Used to be great, now not so much.This app used to focus on research based CBT methodology. It now uses some kind of gratitude based method which is not useful for the same audience as CBT. The developers also appear to have ignored issues repeated to user experience and interface as the new style of mood input is bizarre with two separate menus requires to first choose current moods from a strange cluster of words and then on a separate page set the intensity. This prevents you from easily making changes as you have to toggle back and forth between pages. Old data inputted via CBT style menus appears to be no longer available to the user. Allowing a legacy mode would be an appreciated option for those who want to continue using the app with CBT style prompts. Accessibility options would also be nice for those who have visual difficulty with the oddly chosen low contrast colour choices used in the app. I’m not sure why such a drastic overhaul of this application was necessary when the ratings have been so high for a very long time..Version: 3.3.0

So disappointingI used to adore this app. It was pretty much perfect. It was simple and you could really easily just write about your day or how you were feeling without any complications. It was easy to look through past entries and the design of the app was very nice to look at at. In short, the app was about the journaling without all the extra distractions. Not anymore though. Now the whole thing is bogged down with so many new “features” that go completely against the main reason I used the app in the first place. Now the spot for writing is super small and to get to it you are forced to jump through an absurd number of hoops. Looking through past entries is a pain and the app looks completely different from when I first downloaded it, and not for the better. I’m so unbelievably disappointed. I have a lot of writing wrapped up in this app and now it feels inaccessible. It’s just such a shame and I would really love to go back to the simpler times of this app, when it didn’t require you to complicate your entries. It’s really frustrating that something that was once so great is now something I’ll probably never use again..Version: 3.3.0

The free versions sucks.It doesn’t even let you choose emotions. Just a variation of good and bad. You can’t even add a note to your day? Why would you have an app called “mood tracker” if all you can do is say I’m awesome, good, okay, bad, awful, and terrible ? That’s literally all your choices for mood documentation. For anyone who thinks this might be for them try a journal or diary app instead. Tangerine is great. This is trash..Version: 3.13.0

Decent, but not so much freeSo I downloaded this app for a class, and because I have bad borderline personality disorder and wanted to see if my mood swings had patterns or indicators, however, upon using this app I have learned nothing. I still have no conclusions, and the only useful way this app could be used is if one paid for it. The free mood trends are confusing to understand as there is no indicator to what each line means, and moreover the key words you can put in your mood description don't seem to have a correlation chart. Some of the features promised in the paid version seem promising and look fun (although blurred in the free version). I don't however believe one should HAVE to pay for these basic features, if you wanted an app that was for mood tracking or something like I wished for, I wouldn't recommend this one unless you're willing to pay..Version: 2.7.0

Don’t waste your time.So I used to love this app and use it all the time to track my moods, export the data and look at charts in excel. But recently the app “updated” and shifted all my mood data and completely changed their mood scale, making 2 years of tracking completely useless. A massive waste of time..Version: 2.8.0

YESI LOVE it,it makes me know if something Bad.Version: 3.3.0


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