Root: Better Car Insurance Positive Reviews

Root: Better car insurance App User Positive Comments 2024

Root: Better car insurance app received 19 positive comments and reviews by users. Can you share your positive thoughts about root: better car insurance?

Root: Better car insurance for Positive User Reviews

✓ Awesome!!Looked at Root insurance about a year ago and they were not in my state (Kentucky). This time, they were though! When first signing up, I had an issue with setting up two drivers. Customer service was very responsive and got the issue resolved. After 3 weeks, we got a quote. The rate Root offered was great! The rate with Root is saving us $320 a year over Liberty Mutual and we got higher coverages like $50,000 Personal Injury Protection and no deductible compared to $10,000 with and a deductible with Liberty Mutual. And, we no longer need to pay for AAA since roadside assistance is included! The Root app is so easy to use and we were really happy to see that if we need to make any changes to our policy, we can do so right in the app and see how it affects our rate. I can’t say enough good things about this app and company! I also sent an app suggestion to them and got a very quick and friendly response! Considering the price, benefits, and exceptional customer service, I have a feeling we will be staying with Root insurance for a very long time! Root has certainly gone above and beyond in finding ways to put their customers first and treat us like an insurance company should! I will definitely be referring other customers to Root and highly recommend them for auto insurance!.ThebulderVersion: 65.0.0

✓ Root is AmazingHonestly I had my doubts, it seemed like an insurance that was too good to be true. I joined Root when I was 27. I was having a hard time finding an insurance company that didn’t charge me $200 a month. I got into a small accident when I was 19 and 2 tickets for being on the phone. But still after 8 years my rates never changed. So I decided I might as well give root a try after my insurance company dropped me for after a small hit on another car that cost them less than $600 to fix. I’m really happy I did, I am paying less than $150 a month now and I love it. I love how they give you the driving test to really see the kind of driver you are. I’ve had a great experience with them and plan on being with them for a long time. I hope you give them a try too, you won’t be disappointed and you’ll save so much money compared to these other companies that are supposed to help you save. I especially recommend to younger independent people who have a hard time finding a good rate just because of their age..MyraB123Version: 248.1.0

✓ So convenient!Honestly I wish I had done this sooner! The app makes everything so easy and convenient. The reason I had decided to download it was because my coworker had a tire go flat at work. She was freaking out and was very concerned that she wouldn’t be able to get home. I asked her if she had roadside assistance and it was like a lightbulb went off in her head! She had forgotten that her new insurance automatically came with it. So together we navigated the app and it was the first time I had heard about Root and I was SO impressed with how easy it was. Just the tap of a few buttons and a guy was there in no time. I must say however the only downfall was the guy just aired up the tire rather than putting on a spare even though she needed the spare put on but luckily that air was enough to get her to a tire place. My only advice is maybe get some sort of grading system for the people that do roadside assistance because the dude was not the nicest. Anyways I decided to download the app. I did the 2 week test drive (came back perfect) and immediately signed up for Root. I went from paying $110 to $60 with more coverage now than before! I’m literally telling everyone about this insurance company. I don’t know if y’all offer rental insurance but you should!.Dawng2579Version: 166.0.0

✓ GIVE THIS APP A CHANCE, IT IS AMAZINGThere are so many things I love about this app. Firstly I am 22 and decided to give this app a chance and take the “first steps of adulthood” and get my own insurance. I was told time and time again (even by insurance agencies I called for a quote) that I should stay on my parents insurance for as long as possible because it was going to be more expensive. I still went through the test drive and got an AMAZING quote that was half the price of being on my parents insurance! I was so happy! The next thing I love about this app is you do the test drive for around three weeks (which is the time it takes to form a habit) and practice keeping your phone away and driving a little bit more carefully than you normally would to get a good rate, and those habits have stuck with me! I (who treats their phone like an appendage) now have created a habit of starting up my music before I start driving and leaving my phone alone while I’m driving, which is something I am very happy about. Thank you root for saving me money and making me safer!.PallaiumVersion: 136.0.0

✓ Excellent Insurance Company (Recommend)I had a hard time because of few incidences I had on my driving record. I was paying $315 from my previous insurance and they said thats the best they could do 🙄. But my driving is good. My friend recommended this insurance to me and I downloaded the app thinking that it will be a scam like the others drove it for couple weeks and baam I had my quote yesterday and I am paying a little over half of what i was paying before. I was so amazed because The previous insurance made me think that i would be paying that much for rest of my policy no matter what insurance i will have. I still cant believe i am paying this low it made my life SO MUCH EASY thank you Root .I hope nothing changes and its true like it is. And by the way Root need to be advertised more a lot of people in Canton dont know about This insurance. I mean i told friends and family but its not enough i feel like there should be more advertising on this insurance.DullyraufVersion: 54.0.0

✓ Saved my family and I in scary situation!!I unexpectedly ran out of fuel when my vehicle’s gas gauge showed I had thirty miles left to drive and I had NONE. Well, I was in my car with my two sons under four years old and the car sputtered and jerked until I got us to a safe spot on the side of the road. Didn’t know what to do as I usually would’ve called AAA but I cancelled my membership when joining Root because Root said they offered roadside assistance. I definitely was thinking I had made the wrong decision but went into the Roof app to file a claim to get assistance. I never would’ve thought they’d have been so helpful but they went above and beyond and the sharp-thinking of the Root representative in the moment saved my family and I and I couldn’t be more grateful. I will recommend Root to anyone and everyone I meet. I hope they continue their great work because my family and I now feel 100% safe knowing they are the insurance company behind us. KEEP UP THE GOOD WORK, ROOT!!!.Carol DCVersion: 145.0.0

✓ It beats my previous premiumFirst of all, it does beat my previous insurance cost, and thus I ended up switching to Root. Good work for them! However, regarding to the test driving feature, I don’t really think it worked as well as customers expect. The biggest problem I had was that it couldn’t tell whether you’re the driver or passenger. Although Root claims that the app could tell the difference, but I really don’t believe it. You can claim points for each trip you drive, and that’s how I figured that out — it detected “trips” even when I parked and ride with public transportation, or ride in my coworkers’ car for lunch. But meanwhile, I don’t really think the test driving scores are making huge difference to you premium. Although I couldn’t prove that, but I believe this driving score is more of a marketing trick for Root. Unless you’re really driving horribly, I don’t think you will get a quote much higher than others, or even get denied, so don’t worry too much about it. One more thing, don’t count on them to cancel your old policy on time. Do it yourself..BillXuFromMDVersion: 112.0.0

✓ Hands down, no doubt, Root is the best!Root is awesome! I just saved $36 a month on the exact same coverage that I had with progressive. The only difference? Root has roadside assistance included! I couldn’t believe it I was shocked, I went from $86 down to $50. The only downside of this application is that it takes time to get your quote. The bad part about that is once you get your quote you are going to wish you had found Root sooner. The reasoning and great thing about it taking awhile is, that’s how you know your insurance is custom made to your specific driving profile and not grouped into a most people category. People should pay based on how they drive instead of being affected and reaping bad consequences for someone else’s driving profile or a populations average. Also people that claim to be good drivers can finally test to see if they really are good and bad drivers can see where they need improvement. Thank you Root, way to stick with the times, you’re are a modern day genius!😎👍.C- breazyVersion: 102.0.0

✓ Great app with an awesome concept.Been using this app for maybe 2-3 weeks now. There are pros and cons but definitely a lot more pros than cons here with this app. Let's start with what I liked first and then what I did not like. Pros: Safety and driving score feature measuring Consistency, Time of Day (Safe Hours), Braking, and Turning. This all has helped me with my driving behaviors and with road awareness. Another thing I like a lot is how easy it is to enter information into the app to start up. Referral bucks are awesome too. The best perk? The potential savings on car insurance alone. Cons: I wished there was a way to signify that you are either a driver or a passenger so it doesn't affect your scores. My braking score got affected because of this alone. Like a switch would work or a popup asking if we are a driver or a passenger. Granted, there should be a two-factor authentication to prove that we are the passenger incase anyone tries to commit fraud. There are times where I think my scores aren't being measured properly too. Also, another thing is that the system glitched on me when I tried replacing my vehicle as I just got a new car. It would say my current VIN on my car would be the old car's model instead of the new one. Edit: Found out after driving for 3 weeks with a 10/10 score that I didn't qualify. Feels bad, man. Overall, an excellent addition and it is definitely a great innovation to the auto insurance game. Thanks, Root..FrompatotxVersion: 57.0.0

✓ Great insuranceI have never ever written a review for anything. I had to write this review as I am very satisfied with my experience with root insurance. As a 20 year old male insurance can be quite expensive. Modern insurance companies mainly quote you on your age, credit score, gender, and marital status. Not Root, root actually quotes you more so on how you actually drive. I started my test drive with root insurance and after a few days I received my first score and it was a 10/10. I was surprised as I didn’t think I was that great of a driver but I knew I wasn’t bad. About 2 weeks later I received my quote and was very satisfied with I received. To put it into perspective I was using progressive and had basic liability and a $500 deductible for comprehensive and all my other coverages were basic as basic could be for the state of KY. I was paying $190 a month for basic insurance! With Root I am now paying $167 for almost entirely the max coverage you can get. I have $100 deductibles and max coverage. I even have the rental car coverage. For $167 a month for a 20 year old male? That unbeatable. I went from paying $190 a month for legal minimum coverage to $167 for almost max coverage. Liability was about $100 a month but I wanted more. I am very happy with Root and will be forever a long happy customer with them. I am so relieved to actually have great car insurance at such a great rate. I will be referring Root to everyone. Thank you so much Root!.EvanlangVersion: 54.0.0

✓ Thought it was complete scam but hear me outSo I needed car insurance and quickly. I heard about root years ago. Finally get all my quotes from various other insures, gave root a shot as my last hope to not drain my pockets, quoted 80$ a month "I'll take that!!!" I send the money and get my policy only to find out after 30 days of driving it'd going to be readjusted to how well you drove within the 30 Day Test Dr. And I can either increase greatly or decrease greatly or stay about the same, I automatically regretted my decision to give route insurance a try and thought it would be impossible to hit a 10 out of 10 score and I would be paying $300 a month for insurance.I go with it anyway convincing myself that by the end of the driving course test. Even if I had a 10 out of 10 I will still have a car insurance quote well above $80 a month but I did my 10 out of 10 score and the rate dropped below $75 for the entire policy itself so if you’re skeptical about root insurance don’t be I was terrified. But they are trust worthy!!!.BlakbudaVersion: 168.0.0

✓ Pretty simple and great priceThe test drive was a little nerve raking because my coworker almost always drives to lunch. After he made my score go down some, I wised up and started driving. The only issue I have for this is the “consistency” rating. I live in Houston and we always have stop and go traffic. It did ding me for that, but still got approval. I’m saving almost $800 a year for slightly better coverage than I had with Geico. Most insurance carriers are raising their rates in the Houston area due to recent flooding. I looked to add a new car to my policy and they wanted to raise my premium $60/month for a new car! That’s when I started looking and found Root. I made sure to read reviews, both of the app and of the claims process and decided to make the switch today. I decided on the 6 month up front payment and I’m saving an additional 20%, meaning monthly it is $93 versus Geico $150. I don’t have any at fault wrecks or tickets in the past 8 years, so I decided geico got enough of my money. I would say take the test drive and see if you qualify, nothing hurts in seeing if they can save your money in the long run..Happy test driverVersion: 75.0.0

✓ IT REALLY IS THAT GOODI never leave reviews, this is my first one ever. But Root really is that good. My car flooded not once but TWICE because of a hurricane and a flash flood overnight (I live in the coastal south.) Root was supportive, accessible, and helped me get my car fixed. They covered everything at the repair shop. Even when the shop made a mistake, Root still covered it and I had nothing to stress about. It was easy and painless, I still reminder the guys name I talked to because he was so helpful and put me at ease- Ryan Grant. My roommate pays double what I pay and I have WAY better coverage than her. My friends are all jumping on Root when I show them how much I pay and my coverage. They can’t believe it. When I first heard about Root, I thought “this is too good to be true.” But it’s not, the catch is you really have to be a good driver. I do know a few people that have failed it and that’s why their system works. If you’ve read this far and you truly are a good and safe driver and are looking to save money- Root is for you. And soon enough you’ll be posting a review too and telling everyone and their mama ;).Annette_NMKVersion: 145.0.0

✓ Partner options to share the sameI can’t say insurance has ever paid me on a claim pre-existing condition of my vehicle needing maintenance by the previous insurance given by Credit Acceptance. I am personally horrified by the loss of my previous insurance named Progressive. I personally need Commercial Auto insurance for my business called Bee Mobile LLC. The ability to see that returning to Parker Insurance for a refund Progressive even sent me to collections for stolen vehicles. I still should sue somebody for taking advantage of me being on disability. Maybe I should go check into a hospital everybody has used me. I know last night going to Walmart they have cameras that screwed me out of a phone card for 3 months of phone service. Though not relevant, root insurance did send the SR-22 paperwork that progressive didn’t so other than having the ability to pay by eft option or logging of your phone app. If someone else is driving while your in the vehicle it’s messing with your rating..Brian scott curryVersion: 151.0.0

✓ Root = GOAT Insurance ComapnyWell the title basically says it all, I am a 18 year old male so you can probably guess how bad the rates are for me on any other company but Root. Before this I only even got quotes for about 3-6 insurance companies trying to see if one of them would give me a rate I can actually afford. I only got liability, but I love that I can change my plan anytime I want to full coverage for just a little under double the rate I pay for liability which is only $68. This is a crazy low rate compared to the other companies that were trying to get me for $350 a month on just liability. And full coverage was like $680 a month so obviously I couldn’t afford that, but thankfully we’re in an era of technology that allows a company like Root to give us rates based on how we actually drive. Also, I do have to say that I thought Root was a scam or something at first glance, but after looking into them they are a 100% legit company and I hope they stick around forever to save me and my family money. Big ups for the da boys and girls at Root..NiplesnighaVersion: 219.1.0

✓ Root for the win!First things first, i’m going to start this off by saying I could honestly care less about anything negative that anybody has to say about Root! I’ve been with this insurance company for exactly 4 days and today my car stopped on me in the middle of an intersection and I live in Las Vegas, Nevada bro. I’m writing this June 17th and if you’re from Vegas you should know how hot it is around this time of year! I called roadside assistance via the Root app and they dispatched an outside vendor to come and tow me back to my apartment with Real time updates as to when they were going to arrive and after my experience with the personnel who gave me the tow I can honestly say that Root must truly care about their customers because he was so friendly and when we got back to my apartment we had to put my car in the back of my unit and he helped me push it into my space! I would definitely recommend anybody get insurance through Root becauseI had seen mixed reviews about them but this is done away any skepticism I may have had! All you have to do is be a good driver and you’ll save money on your insurance and they actually help you in a time of need!.D-Wonder22Version: 169.0.0

✓ BEST CHEAP RATES! Easy quick set upRoot is the best insurance company on the market today. I’m a 23 year old male driver whose never been in a accident or gotten a ticket. who doesn’t do a whole lot of driving i drive a couple minutes to get to work and make a couple trips throughout the month to go to the movies or out to dinner or something. I have a buddy who is the same age as me and has been in 3 accidents and guess what HIS PROGRESSIVE RATE IS THE EXACT SAME AS MINES!! Ridiculous, i should not be paying the same amount, 280$, with root my payment is now 148$ with the same coverage. No longer do you have to call and go through a whole interview with a insurance agent and answer a million questions just for them to quote you the same rate they quoted someone they were just on the phone with. Root really tailors you’re rate based on your driving skill which is a HUGE advantage over most other companies. Set up is easy almost everything can be found within the app, including roadside assistance, towing, spare tire installation. They even make it to where you can actually customize your rate to fit your budget and your needs. I HIGHLY RECOMMEND ROOT !.Tahir223Version: 142.0.0

✓ ExcellentI don’t have the best driving history due to some bad luck. I was getting quoted as high as $800 plus a month for insurance..obviously I can’t afford that! Prior to Root and, I’m ashamed to admit it, I drove un insured. But root analyzed my driving and gave me a monthly of $130! That I can work with!!! I’ve had to sue there includes road side assistance 3 times and it was an absolute breeze with the app, they do all the back end and you just click a couple buttons on what’s going on (flat tire/ dead battery/ out of gas) and they send someone straight to you usually within a hour. And anyone who’s had to get a tow before knows how many hours you can potentially sit there waiting for them to get around to you. I’ve also had to fail a claim for a fender bender where I was backed into and they had my back every step of the way. I’m sold, this is definitely a great insurance company! I’d tell anyone give it a try, it’s free and see what they can offer you!.YdhjhfbfVersion: 153.0.0

✓ Sorry USAA, but RIP to the old way...I have been with Root for about a year now and I have had nothing but good experiences with this company. I left USAA (whom I love and still do business with in other areas) for Root, so that should say something. My wife and I did the initial driving test and passed with flying colors and started up with a rate that did end up saving us more than USAA could save us compared to the competition. With fair analytics and algorithms that look at you as a driver more than everyone else on the road and their statistics, you get a fair monthly rate with incredible services and benefits you’d come to expect from “higher end” insurers. So far in the last year, we’ve had 3 windshield replacements (courtesy of Safelite Auto Glass, whom they partner with) and a tire blow-out that was replaced by fast and efficient roadside assistance. All of these were covered either up front or reimbursed within a couple weeks via check in the mail. Claims are filed in-app and are as simple as taking a pic and submitting a request. The whole process has been eye opening to the whole car insurance market and how archaic it can be. I’m loving this new way of doing things..LucidDreamMachineVersion: 121.0.0