Root: Better Car Insurance App Support

Root: Better car insurance App User Reviews

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Root: Better car insurance Pros

✓ So convenient!Honestly I wish I had done this sooner! The app makes everything so easy and convenient. The reason I had decided to download it was because my coworker had a tire go flat at work. She was freaking out and was very concerned that she wouldn’t be able to get home. I asked her if she had roadside assistance and it was like a lightbulb went off in her head! She had forgotten that her new insurance automatically came with it. So together we navigated the app and it was the first time I had heard about Root and I was SO impressed with how easy it was. Just the tap of a few buttons and a guy was there in no time. I must say however the only downfall was the guy just aired up the tire rather than putting on a spare even though she needed the spare put on but luckily that air was enough to get her to a tire place. My only advice is maybe get some sort of grading system for the people that do roadside assistance because the dude was not the nicest. Anyways I decided to download the app. I did the 2 week test drive (came back perfect) and immediately signed up for Root. I went from paying $110 to $60 with more coverage now than before! I’m literally telling everyone about this insurance company. I don’t know if y’all offer rental insurance but you should!.Dawng2579Version: 166.0.0

✓ Excellent Insurance Company (Recommend)I had a hard time because of few incidences I had on my driving record. I was paying $315 from my previous insurance and they said thats the best they could do 🙄. But my driving is good. My friend recommended this insurance to me and I downloaded the app thinking that it will be a scam like the others drove it for couple weeks and baam I had my quote yesterday and I am paying a little over half of what i was paying before. I was so amazed because The previous insurance made me think that i would be paying that much for rest of my policy no matter what insurance i will have. I still cant believe i am paying this low it made my life SO MUCH EASY thank you Root .I hope nothing changes and its true like it is. And by the way Root need to be advertised more a lot of people in Canton dont know about This insurance. I mean i told friends and family but its not enough i feel like there should be more advertising on this insurance.DullyraufVersion: 54.0.0

Root: Better car insurance Cons

✗ RidiculousI switched to Root and it was way cheaper and better coverage for the first 6 months then after 6 months when it was renewal time I thought nothing of it cause no accidents no changes at all no tickets literally everything was the same from when I first signed up my driving report card was the same everything including my coverage i didn’t raise my coverage or lower it but somehow my rate tripled I called and asked and they said it was the government’s fault so I canceled and went back to Geico and the moment I did that then all the sudden I had a referral credit so I asked the person I referred when they tried out Root and they said they tried it out 3 months before right after I referred them so I feel like they held back my referral credit until I canceled cause they say it only takes after your referral finishes their test thing which only takes a month. So idk why my rate went up they told me they didn’t know and that they didn’t have underwriters so I asked who decides the rates and they said they do and said so someone has to be able to tell me why my rate went up and all I got in response was it’s because of the government and I asked what that meant and the rep said she didn’t know so I can’t recommend this company at all.Bridget2991Version: 151.0.0

✗ Not very reliableThe app seems great upon first look. But honestly root will cancel your insurance for any and everything. No extension available to pay at later date so if you pay late they automatically cancel your insurance and wont allow you to restart for a year, Supposedly. After a year they still will not allow me to use insurance. Sometimes the app loadsa quote for me and sometimes it claims nothing can be offered to me at this time. Customer service agents are kind and respectful but ultimately cannot offer any assistance. They can only tell you, that whatever message appears on the app that’s what goes… I am ultimately dissatisfied and disappointed with root. I saw potential with them but after the faulty app and zero support from agent. I cannot recommend this to anyone. It’s cheaper insurance for a reason. You will get exactly what you pay for. Little to no actual insurance and no help if your ever in an accident root will most likely just cancel your policy and never cover you again. Please look elsewhere Most positive reviews are from people who have only had the app and service for a month. Basically brand new customers who have yet to see what happens. Again great idea and seems nice at first. But root insurance will disappoint you when you need them most 💯.Ramo95@Version: 287.1.0

Is Root: Better car insurance legit?

✅ Yes. Root: Better car insurance is 100% legit to us. This conclusion was arrived at by running over 67,308 Root: Better car insurance user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Root: Better car insurance is 93.1/100.

Is Root: Better car insurance safe?

✅ Yes. Root: Better car insurance is quiet safe to use. This is based on our NLP analysis of over 67,308 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Root: Better car insurance is 93.6/100.

Should I download Root: Better car insurance?

✅ There have been no security reports that makes Root: Better car insurance a dangerous app to use on your smartphone right now.