Square Appointments App Positive ReviewsBlock, Inc.

Square Appointments Positive Reviews

4.8
4.87394 star

Total 115 Positive Reviews

Square Appointments App User Positive Comments 2024

Square Appointments app received 115 positive comments and reviews by users. Can you share your positive thoughts about square appointments?

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Square Appointments for Positive User Reviews

Love it, but…I love this system. I run a small beauty salon from home and Square works brilliantly for all my bookings. My clients love the reminders too! However, with your new update you have removed a feature that was simply fantastic - synchronising Google Calendar with Square Appointments! If I still want that feature, I have to pay $40 per month for it! This is a real shame. It’s the only feature I need from your paid plans so it’s not worth the money. Other than that, it’s great 👍.Version: 5.90

Highly RecommendI signed on with another company thinking it would be simplest since it’s attached to my website. After a few days of it not going smoothly, I looked into Square. When I saw that it is free for a single user, I figured why not sign up and play around with it? It is an easy system to navigate and offers text reminders in the free membership, which was the only feature I was really looking for. The other company charged for the appointments and extra for text reminders! Now that I have been using the system I see that I can save even more money by switching my credit card processing to Square as well. I am very happy so far!.Version: 5.58

Dates and Time is not working properlyThe app changes the time. I entered 11 am and it changed it to 12 am and my client just sent me a text stating it says 12 am. I also have attempted to do 30 minute appointments and it’s been changing it to whatever minutes it wants. So if I want 11:30 it changes it to 11:21 and it’s a challenge to bring it to 11:30 am. And that’s if after several tries changing it to 11:30 am and not pm as well. Because it does that too. Keeps it on pm or am even though you want the opposite. If you are not super careful it changes it to whatever day, time it wants even after I have clicked on the calendar to that specific day. I like all the other features and I did have an issue from the get go on it switching the date on me when I specifically clicked on the calendar for that date however it is pretty easy beyond all the above mentioned issues. The customer Service and marketing people are super nice and very helpful. I just wanted to report this issue because when a client texts me and states her appointment is incorrect it makes me look bad. When I know I try to fix issues on the time all the time. It never just works even once. I have to constantly fix it..Version: 5.41

They broke what didn’t need to be fixed.I use Square Appointments for periodic visits. As a small, single person business I have to watch cash flow very carefully. Missed appointments and cancellations really hurt. And I don’t charge for visits to our Alpaca ranch so there is no way I will ask someone to enter card information for a free visit with cancellation penalties. Recently Square took away the automatic confirmation from the free level. With Square’s recent change that now wants to charge me $29 a month for the one feature I really needed my rating has gone from 5⭐️to 4⭐️. I now have to take time to send personal texts/emails to my appointments the day before to get a confirmation. This means many cancel with little notice —two yesterday. And some ignore texts from unknown numbers and No-Show—one the day before. I run ALL my sales through Square do they get paid but they have gotten greedy by wanting at least a ridiculous $348 a year for something that was free! Poor choice Square!!!!!!😡😡😡.Version: 5.88.1

Easy to use but would be even better if...I’m only giving this a 4/5 star because I wish the app would allow calendar syncing directly to my iPhone’s calendar the way they have it available for Google calendar. I don’t use Google calendar because I’m able to sync my full-time work schedule onto my iPhone’s calendar (enabled through a payroll/work schedule app). Two more suggestions that I believe would totally improve the app would be a confirmation button for the client in their reminder emails so we can know to still expect them and then a “thank you, please rate your experience, etc” follow-up email to the client like other appointment apps. Other than these suggestions, I appreciate how seamless the app works with adding new appointments, importing contacts, sales reports, etc.! I hope Square can incorporate these suggestions soon!.Version: 5.3

Unreal appThis app is amazing It’s like a CRM and booking app in one I love it This app is incredible.Version: 6.8

Good and will be better.Once all the bugs are addressed, this will be an alright “app” or software to use. Here are a few annoyances: 1. The integration of the booking app and the point of sale app, just isn’t there. They make you enter all your information such as services and the items that you sell twice. 2. In the reports, the use of the booking app to check your clients out, means your reports will be missing a lot of needed data. Creating a working harder not smarter situation. 3. There is no way to edit or correct a transaction one it is complete. 4. Finding specific transactions is next to impossible because of the lack of integration of the two apps. 5. Pulling up client sales history is a serious pain in the, well you know what. It comes up, if you click on the transaction, you are taken to just that transaction. That’s fine if you don’t need to go back to the list of transactions easily. 5. They nickel and dime you for everything. Basically if you use all the components that they offer, you can find it for one price less expensive for other softwares. However, the fact that you can pay for just what your using when you use it does help. Although the other components could be priced better. 6. Gift cards, you can’t use anyone else’s gift cards and theirs are way too expensive..Version: 5.2

Wonderful!!I really enjoy using this app for scheduling my hair appointments is makes everything so much easier on me I can easily view when they have booked the appointment. In addition to that adding discounts and things of that nature makes it a lot easier on me because it calculates the percentage and allows me and them to know how much they will be paying. The only thing I do not like about this app when it comes to scheduling appointments is that when 1 person makes an appointment it sometimes makes it difficult for another person to make an appointment for that same day, but honestly other than that I am really enjoying this app for booking my appointments! I really recommend this app for anyone who is looking for a scheduling system and honestly its hassle free..Version: 5.13

Best app everI use the free function as I have no need for any more. I still can’t believe it’s free! It syncs to my google calendar. It send notifications. It literally does everything I can think of. I loveeeeeee square!.Version: 5.54

Excellent app.Would highly recommend! So easy to set up and use from your phone! 🤗.Version: 5.92.1

Can’t keep recordsWish I could keep records of customers or put through sales without having to record their credit cards.Version: 5.96

A thought....The square is great with good features however I wish they can provide a way to give us like a reminder pop up. For example, if a client has a credit before and when they call for the next appointment to be scheduled...there should be a way where when you pull up their profile...a window pops up that says the client have a credit of such amount. I think having a pop up notification can help a lot. It’s like a red flag. I used to work at a doctors office and it works!! Because there are times we are so busy to read notifications or look for it when booking, answering phone, booking an appt, scheduling clients, checking out clients all at the same time would greatly help when their is a pop up notification..Version: 5.27

Should’ve option to prepaid servicesI am very happy the appointment booking. But square should have option to sell prepaid multiple treatments. Now when my client prepaid 4-6 skin or beauty Services it is very hard to add the sale and record of purchases. If square have option to tick prepaid and deduct the prepaid as they use the services will be way better. Now i have to make so many notes for the sales. In long term have to see other app for POS if square didn’t change it..Version: 5.54

Business OwnerI love Square!! It’s so easy to use and user friendly, bring back the feature to send messages to clients without them sending one first and I will be happy again! PLEASE 🙏.Version: 6.13

Lots of ups and downs the last few weeksI’ve been using square for the last 3 years. I loved it up until about a week or so ago. They recently added a subscription for $29mo. Now, I was confused at first because the only thing that really changed for me was that my clients weren’t getting the confirmation reminder. That was frustrating because as a small business owner with no retail or employees, I count on square to be able to at least send a confirmation reminder. What I did notice is that my clients were still able to book online, reschedule and cancel their appointment. They just weren’t getting the reminders. Which tbh made no sense to me why everything else would be free except that option. I wasn’t willing to pay the $29 just for that option. But I haven’t had too much time to do hw for another service. Fast forward to the newest update. My clients are now getting a reminder for their appointment. They can’t confirm it but they’re at least getting the reminder and still have the option to book, reschedule and cancel online. Thank you square for fixing this..Version: 5.90

Great Scheduling App for Appt RemindersThis app works great at sending automated reminders to patients/clients. It sends the reminder 1 hour before the appt time. I wish it sent it 24 ahead and 1 hour ahead because 1 hour isn’t enough notice if someone has actually forgotten about the appt. It would also be nice to be able to change the provider name instead of it having to match the existing square account name. Sometimes, the name on the square account doesn’t match what you want to send to patients/clients because it’s missing the “Dr” or other prefix. Take note, it addresses the recipient in whatever name you have them saved in your phone as when it texts them. Thank goodness I sent a practice text to my mom and learned this before using it with patients. It would be nice to be able to make that customized name change. Hopefully these are changes that square will make to the app in the future..Version: 5.24

Best scheduling systemBeen running business for many years on a third party booking system in the amount of fees and inconveniences that I encountered switched over to square appointments and it has made my life and my business run like a well oiled machine.Version: 6.2

Love it!I love this app, it is so simple and easy to use. Makes it so easy to stay on top of my business!.Version: 5.80

Easy to navigateVery easy to use the app and efficient having everything linked.Version: 5.87

System seems to be improving all the timeLove the simplicity, the app developers are great to talk too, does the job for me as a sole trader… looking forward to what else this app can do !!.Version: 5.73

New Hairdressing Business AppointmentsUrembo Hair and Beauty is a start-up Salon with a full range of services. We committed to the Square products and have so far been very happy with the ease and automation of functionality for bookings and payments. Highly recommend having a look :).Version: 5.38.1

Director of Clear Hearing SolutionMyself and administrators love this app.Version: 5.77

I like itThis app is easy and convenient. If have event booking for group will much better.Version: 5.42.1

ConernsIt’s not showing my full schedule of times that I am available for my clients to book their appointments only partial and I have tried going through every option to get it fixed for the longest and i still yet to have it fixed he keep saying I’m booked after a certain time when I’m really not but that’s what it shows on their end and I have went through settings and all to see how it can be corrected and still no luck however it’s a good app I just been having difficulty with this issue for the longest and square assistant team is no help also I have updated my policy with more info but it’s not populating all of the info on my social media so that my clients are aware of the full information about my policy . Other than that everything is good I just been having those 2 issues that I can’t seem to get resolved.Version: 5.81

This Handyman is Very Happy!I love this app. I’ve never said that and actually meant it. This app takes care of all my appointment needs and has cool features to help notify customers and take payments and all sorts of stuff. I have the Square app, this Square Appointments app, the Square Invoices app and the Square Payroll app. I haven’t use the payroll app yet cuz I don’t have employees to manage but it looks good. I can’t say enough about the other 3 apps. I am overly pleased. They only make money on my card transactions but for a handyman, I usually take cash as payment. But to have this as an option is very helpful. I still use the card reader quite often and just let the customer know that there’s a fee for the transaction. The fees aren’t very bad. I pay the extra percent to get my money immediately. It’s pretty nice. The apps have lots of cool features. I’m very happy..Version: 5.22.3

Great appOne thing it needs is an easy switch between accounts, just so I don’t have to sign in and out between work and my business. One thing you guys don’t seem to have is like a form filling out app, I need clients to fill out a health questionnaire and sign a membership/terms of service agreement. It’d be amazing if we could build that on app and have them easily fill it out and sign it through an app..Version: 5.78.1

ExcellentLove it.Version: 5.62

Easy & efficient for small or growing businesses!Square appointments is absolutely amazing it makes booking appointments and reviewing sales/ adding services or creating a booking website so simple and easy to manage! Would definitely recommend this to any small business owner’.Version: 6.24

Love it but it could use a little helpI have been using Square for about 10 years. I love it. I love the ease of processing payments and scheduling appointments. Love the appointment confirmations and reminders. What I don’t love is how convoluted the contacts are. Every time a client uses a different card for payment, a new customer profile is created for them. Many of my clients have several profiles but only one is needed or necessary. As I try to delete these extra profiles, let’s say I’m deleting customers (speaking of customers, let’s call them clients, more professional) and I’m deleting in the “K” section of the alphabet. As I delete each customer, I am each time taken back to the beginning of the alphabet so that I am forced to scroll back to the “K”’s in order to delete the next customer profile that square created ad nauseum. Square, this should be an easy fix! Please help make your app amazing..Version: 5.39

Great app for freelance makeup artist and spray tannerThis app is really useful for bookings for a sole makeup artist and spray tanner. Great to be able to have certain things set up online for booking but also add things in manually. Also great you can check straight out with square reader in this app. Few improvements could be made but hoping they will come in the future..Version: 5.52

AppBest App to use? You should get it.Version: 6.15.1

All in All best choiceAffordable hardware, easily set up and no batch closing fees! No monthly fees & straight into my bank account. And I’m not paying extra when payments are made with rewards cards. All in All best choice for me. It’s really simple to use and my clients & I love it..Version: 5.22.3

RathaGreat app. I’ve tried a few other appointment app, but this one works perfectly for my business. Although I would love it more if we can customise different colour for different services type in the calendar, at the moment it’s all blue. Overall love it and it’s free for business with no employee. Thank you..Version: 5.40

Love it so easy to use and understand in generalEasy to use.Version: 5.59

Love this AppThis app has made running my small business a stress free experience. From booking to organising my clients and daily running of my business, I couldn't ask for a more reliable business & appointment app. Just love it..Version: 6.6

Rendez-vous squareTrès agréable pour la prise de rendez-vous mes clientes adorent ça en ligne..Version: 5.95

Love this- I’ve tried 20+ different booking softwaresTake it from me, I’ve tried 20+ different softwares and each lack something I need, but this is the closest to perfect I’ve found. PLUS it’s a super easy layout & apps work in conjunction with eachother perfectly (square appointments <-> square invoices) HOWEVER - I would like to see the following features incorporated into updated please: 1. The ability to take deposits (through appointments & website online bookings) 2. Customisable text messages. 3. Booking clash alerts (so we don’t double book someone).Version: 5.85

So impressedI use this booking system for my holistic therapy business and I am so impressed. I love that it does everything for me. Bookings, payments, reminder texts, reporting.... I could go on. Very happy with this program..Version: 5.58

Great productThis app is so easy to navigate once it is all set up. I have been using vagaro for about 4 years and thought I would switch since I use square payments to make things easier. I really like this app but it is missing a few features. One being it doesn’t have to option to switch weeks, you have to actually go to the calendar to go to the week you want and the other being, you set a schedule and if you want to change the schedule, it is more difficult than vagaro. I love the online booking.... much easier to navigate for customers. I also love that you can set up email or text reminders for your clients... just like vagaro. I would give it 5 stars if it had those few extra features. I am happy with my switch! Makes checking out a breeze!.Version: 5.29.1

More Payments!!!!The amount of money that I pay Square throughout the year is a lot already (cheaper then other debit machines) but should this and the website not be all included in what you pay for the fees you are charged by using the "Square" as it is. I pay a percentage on sales, then I pay that plus some more for my clients to use Credit cards, then I am charged more if I don't want to wait for 3-5 days for money to hit my account there are so many fees that comes up and now you want us to pay even more to use the calendar (which I almost did until I looked at reviews) I will definitely be looking through other apps. It just seems to be greedy on manufacturers part after some of us pay upwards of and over 60-100 a month at times of our busiest season. Small businesses are having a hard time as it is, 35.00 a month pays for a case of paper for some of us..Version: 6.8

Love itI using square already few years and have to say very happy. Easy to use, not expensive it’s very good for small businesses. Highly recommend!.Version: 6.12.1

Feature suggestionsOverall square and square appointments work well Would be good if can run reports on future sales based on appointments booked into square appointments for set dates or month etc in the same way you can with previous dates sales.Version: 5.91.1

Almost perfect!Our service based business offers mobile and on-premise services. After comparing options, Square definitely ticks the most boxes for us. Compact readers for card payments out in the field is awesome. The apps allow for smooth communication and usability between multiple employees regarding customers, addresses, appointments and payments. Customer support is great over the phone in Australia. Highly recommend..Version: 5.58

Very goodSo far so good!! Nice, simple and efficient.Version: 6.3

Square appointments so easy to useI’ve recently switched to Square and find it simple to learn and use. It’s really well thought through and there are links to everything you might need. Highly recommend it..Version: 5.95

BRILLIANTFirst software I’ve ever used that has the ability to do payments and appointment and messages and receipts in one go! Super easy to use! My clients love it and really like that it creates comfort in the software for them! Would recommend to anybody!.Version: 5.60

Square Business UserI think they are fantastic in terms of bringing all things in one platform with easy user interface. The team is doing great work. We congratulate you for your success..Version: 5.93

Good scheduling appI really love square, it’s perfect for my business! Easy to use, simple and minimalistic which is what I want. Although, I’m unable to process payments with square as it ‘can’t verify’ my identity, which is frustrating as other payment processing apps have. It would be great to have bookings and payments through the one app! I’ve had no support through customer service regarding this issue..Version: 5.97

Good but not great...yet!I’m a massage therapist and I just started my own business. One the biggest challenges that I’ve run into is client booking and then not showing up and me losing out on sales. This app helps with that. It can be made so clients have to put a card on file in order to book and hold a session for a reserved day and time, keeping the not so serious clients from wasting your time and charging a free for no shows with a cancellation policy. But, clients also have the option to remove their cars right after they book making the process unhelpful. I manually cancel sessions when clients remove their card from a reservation. I wish the app did that automatically. Also, the app doesn’t allow you to effective space out time between each session. Instead he had to add additional time on the back end of each session to create a time buffer between each session. That then makes the last time slot for your day unbookable but open for booking on your day bc the once 60min session that was intended to fit into your 60min slot that the client seeing the match in time but not the hidden additional time you added to the back end. So now your 90min won’t fit in the 60min slot you created for it..Version: 5.27

Best appsLove it.Version: 6.8

Nice app but needs interaction with apple calendarWorks nice and does what it’s meant to do, but really needs to tie into Apple calendar.Version: 6.1

Square appointments app is perfect for my bizEasy to navigate, easy for customers. Great business tool!.Version: 6.15.1

Best app for my business as wellI’ve been using this for the past couple of weeks and that’s been good that’s good.Version: 6.20

My life saverThis app resolved so many issues I had with clients. It changed my day to day life and helps me focus on what I love. This app is just like having a personal assistant!.Version: 6.4

So far, so good!Great booking system. As a small salon business I’m happy to have found a free app like this. Despite being free the quality is great!!.Version: 5.52

Kensington barbersBest booking app.Version: 6.25.2

Great SupportPretty simple and easy to use. I barely use their help guide before using any features. Square has been a very good help for my business. Right from getting a free card reader to the appointment scheduler, which most companies charge for. Two things I wish they included though, is the opportunity to charge a small deposit when clients are booking online rather than the whole amount. And also to add pictures of services offered so customers can see what they’re about to book. Apart from that, I’m always going to be loyal to their products even when my business expands! Oh! And now I even got a business square card!! I’m so chuffed. Thank you guys..Version: 5.50.1

NOT HAIRDRESSING FRIENDLYI’ve been using this free square calendars for clients to book their appointments however behind the scene this calendar is not suitable for business owners in hairdressing… too many clicks to get from A to B… and too complex just to do a simple tasks… compare this to other hairdressing booking system this is very complex! Do I recommend this to my other fellow business owners in hairdressing NO!.Version: 5.71

GoodBest.Version: 6.21

Just started with Square and Appointments; very nice initial impressions!Absolutely amazing so far. Very intuitive and easy to follow and also has technical features made accessible to a small business or individual like myself.Version: 6.6

Small businessSquare is great for a small business Square is.Version: 6.12.1

Love it but want a little moreI love this app for my appointments. I am a hair stylist and I was looking for something that would help me keep track of clients appointments. I like that my personal calendar blocks out time in my appointments app so I don’t have to go back and forth to make sure people don’t book that time. I also like the the option for variations so I can off the same service but with tweaked prices for slight differences. I do have an issue with no-shows. I don’t want to take complete prepayment because I believe payment comes after satisfaction, I also have people who do not want to keep their card “on file.” Many carry cash or utilize cashapp as their method of payment. What I would recommend is a deposit option that can be placed on specific services of my choosing and that I can change the amount of the deposit for each service. Then it could give me a “deposit paid” button and I can input that amount and it be subtracted from the total service amount upon their arrival. Eg. braids are $100, I ask $25 deposit. On Monday, she cashapps me $25 and I mark her deposit as paid. After I service her on Friday, appointments app will show her remaining amount due to be $75..Version: 5.39

Near perfect, with one glaring omissionI’ve been using Square for payments for several years now, but have always hesitated to integrate their appointment management with the payments. A couple months ago I changed that, and started using Appointments full-time. I have to say as an all in one app for payments and appointments, it is near perfect. The one fatal flaw to it is their complete lack of support for package management. You can certainly sell a package of massage sessions, for instance, but there is no easy way to track their redemption. No way to easily tell your customer how many they’ve used or how many they have remaining. Every other scheduling service out there has this feature and it’s lack with Square Appointments is keeping it from being a major contender. Fix this omission, Square, and you have yourself a 5-Star app!.Version: 4.93.2

Very good appHappy is very easy to use.Version: 6.18.2

Square AppThe Square App is absolutely AMAZING! I have tried many others and nothing compares to Square. Thank you for designing such an easy and professional app. :-).Version: 6.9.1

Appointments for Mobile BusinessSquare is great, only shortcoming is that appointments display customer name, & service. To know where my next appointment is, I need to stop & open the appointment in full. Also some customers have multiple addresses. Square Appointments doesn’t cater for that either. If calendar display field could be customised, that would be great. Otherwise I will be adding bookings as a private event..Version: 5.65

So far so good.I’ve only started setting it up, but so far I’m really liking the system, easy to use, easy to update, professional. Recommend for new small businesses.Version: 6.28.3

Great so far !Switched from Vagaro to this instead and loving it so far. Please make a widget for iPhones so I can see my appointment quick and easily ! :).Version: 5.99.2

Easy Peasy Booking SystemSimply love the simplicity of the Square Appointments System. Clients can easily request an appointment, I approve it and confirm if it’s ok. If they need to change or cancel it’s easy for them. So client friendly. Text message reminders to my clients are a lifesaver 💕.Version: 6.28.3

Great serviceGreat services.Version: 6.3

Beauty salon userBeauty salon user - love the appointments app, especially as it’s free! Would be even better if my services were listed in their categories when clients are booking in online. Rather than one massive list of services as it’s quite confusing, overwhelming and messy looking. Also when rebooking your client you need to be able to see the calendar. At the moment you can’t so you just have to book them in and then change it once booked when you can see the availability. Again this feature is actually very important for repeat business and it’s not professional at all as you end up sending out text messages with incorrect appointment info. I hope this changes then you will be just as good as all your competitors..Version: 5.64

Game changer!Square is a game changer for my business. They offer so much. It puts you on the same playing field as the bigger players. Thank you square!.Version: 6.24

How did I ever operate without thisThis app has transformed the way I do business, and manage my many bookings each day. As a tradesmen offering repair services I often make 5-7 appointments per day. Square has enabled me to manage all of those bookings, and manage my invoicing right there on site, which has made debtor days a thing of the past. The booking process is smooth and simple, and customers always praise the fact they receive booking confirmations. The invoicing is seamless and the square reader is faultless. I run it all from an iPad and customers love the modern interaction. I would rate this app 10 stars if I could - absolutely love it!.Version: 5.84

Awesome!👍👍👍👍👍👍Very easy to book an appointment!😇🥳 love it!❤️💕.Version: 5.99

New business and loving this application/service!I’m a new business owner in charge of my own scheduling completely and wasn’t sure what to use to book appointments. I wanted something that offered a text service to remind clients and offer a way for clients to book online if they choose (I’m a late-night shopper so I’ve always appreciated the 24/7 aspect of doing anything online) and this app has not disappointed! My clients love the ability to click a link to add the appointment to their digital calendar, a link to set them up to GPS to my studio, AND the ability for clients to respond back to the auto-texts and me being able to respond back. LOVE IT! I’ve used SpaBiz and Setmore when I worked for a couple other salons and the online booking with Square Appointments is so much easier, straightforward, and pleasing to the eye. I’m impressed and happy I went with Square. My only disappointment has been when the free version stopped allowing for calendar integration with my personal calendar. That’s been sorely missed and the only reason it’s not a 5-star.Version: 6.28.1

Reader problemsBeen loving the apps until recently I have been encountering all sorts of problems with the reader not connecting back up if I switch apps during the day. I have to close the app and restart it and then wait for the connection again. On top of that I have to do almost every transaction twice as the reader is having problems communicating with the iPad. This all started happening after I paid for the app to get the waitlist option. Not sure what I’m paying for at this point. Squire is looking like a better option for me and my barbershop.Version: 6.15.1

Amazing!I’ve been using square appointments for a few months now and love it! It’s so easy for my customers/clients to book appointments, easy to check out with my square reader..Version: 5.31.2

EfficaceJ’aime bien cette application c’est friendly user.Version: 6.21

Simple the bestI tried over 20 apps and web sites and none is as good and complete as this one !!!.Version: 6.9.1

MassageFantastic service.Version: 6.3

Great for small businesses.Amazing experience. Easy to set up and use..Version: 5.98

Love it!I operate a very small business that is just me helping clients with different technology needs. I looked at Square Appointments before, but the monthly fee was too big for me to justify it for the size of and amount of business I was doing. When I found out that Square was offering appointments for free for individuals, I jumped on the opportunity. Changed my invoicing from something else to Square and have been using the appointments. I absolutely love how I can sync my Google Calendar with appointments and can set my hours. This makes it so easy for clients to pick a time to schedule with me. I also really like how Square sends my clients reminders and allows me to easily send the receipts after they pay for services. This makes my job so much easier. Additionally, when I provide remote support, having the ability for them to pay an invoice directly through Square is really great. Yes, there are some processing fees with that, but they are well worth it considering how much easier it makes things for me! Also, I am really happy that square allows me to select multiple payment methods including options that are not credit. I can easily select cash or check if that is how my clients want to pay. Keep up the good work, Square! This app has made operating my business so much easier and it makes my operations look even more professional!.Version: 4.87.1

FeedbackOn the face of it Square appears to be a user- friendly appointment set up system. Hopefully this will improve business efficiency..Version: 6.10

Really like the calendar but really needs notifications badlyReally needs notifications badly.Version: 5.50.1

Perfect All-In-One Appointment AppI finally found an all-in-one appointment app for my salon. East to use, sends reminders to clients, sets up recurring appointments for regular clients, not just for every week, bi-weekly or monthly, but can choose every 3 weeks or 5 weeks, etc. and keeps track of clients previous appointments, so I can look back real quick in their file within the app of the last time they got a chemical service for when they ask me how long ago they got this or that done. Can take credit card payments. The list goes on and on. Absolutely love it. The only thing I WISH was included is quarterly minutes displayed in between the hour and not just hour to hour. It would really help for scheduling at a quick glance for quarter or half hour appointments. If that was changed, I would have nothing negative to say at all. Thank you for having such an efficient app that was well thought out!.Version: 5.25

Great app!Overall this app works really well, love the option to have repeated bookings. The only thing I can suggest is the ability to connect to the square terminal from the appointments app. This would be great so I can check out from the app where I already have the costumes details and price ready as well as being able to print them a receipt. Not sure why you can only connect to the square with it..Version: 5.80

10/10Just what I’ve been looking for!!.Version: 5.81

Great appThe only thing that is annoying is not being able to book someone in during the processing times.Version: 6.27.1

Review for small businessI love the app so far it’s made such a stress free process for my clients to both book me and pay in one place with the square acuity. Both I go the swipe machine and ordered my chip/tap machine and am waiting for its arrival. Definitely time friendly for editing options and convenient that there is a app I can make edits from my phone on..Version: 5.94

Appointments and paymentsVery happy with this app and it’s functions, highly recommend to anyone needing appointments and booking system, no concerns, card reader available at office works.Version: 5.41

SuperbLove his platform , fluid , easy set up pay as you go.Version: 6.7

DDCI love this App and fully recommend it to anyone with a small or large business. It has so many options and keeps all my appointments up to date and reminds my customers the day before. I have also had heaps of compliments on how professional it is..Version: 5.51

Bookings made easyNew home hair salon I love the simplicity of use for myself and customers booking appointments with square, it’s absolutely the best app and quickest way to run your business. Thank you Square. Louise.Version: 5.41

Great programs,Really enjoy this program just wish I could add it to my watch.Version: 6.16.1

I’m still learningAlthough I’m in the process of training myself, my associate and my clients. I don’t consider myself a semi pro let alone a pro at this on-line booking service. With that in mind, it would be best for me to not give a full 5 stars. Most of the features the app offers work great. Although my clients and I are unhappy that the app service doesn’t offer a response back to their confirmation appointment. The client and I are used to communicating with each other. So a respond feature a simple “yes or no”. would give my clients and I confidence that they are keeping their appointment or not. For now, it works, but I’m not sure if I will stay with this service. There are a few more dysfunctional details. Not worth sharing at this time. Good Luck.Version: 5.6

So far so good!Great.Version: 5.62

Awesome scheduling app! So helpful!I love this app, it has help me with my music studio. I no longer have to worry about reminding students, the app will automatically text or email reminders depending on the settings you choose. The text settings are very limited, but the email settings have a lot of variation. It has a very clean and concise layout, and it’s so easy to see my schedule. You can Even write notes about your clients and about the appointments so that way you are always on track. If you use Square you can also charge clients with it, I honestly used it very little for charging my students, but I can still use it perfectly without charging, you don’t have to charge clients at the end. I love it, and I am so happy and grateful that it’s free!!! That’s the best part!.Version: 5.16.2

Great softwareI really recommend this software very easy to setup and use. Very user friendly. Even you can make your website in it . I wish I knew this software sooner..Version: 5.93

MichelleSquare appointments is working really well for my business, I’m loving it, the support staff are amazing and very helpful, they are quick to respond to follow up any questions I have..Version: 5.69

For all business ownersAmazing app to book in your appointments would recommend downloading.Version: 6.28.3

Love this appThis has taken my bussiness to the next level I now don’t get no shows and my clients love the reminders thank you Penny.Version: 5.44.2

Good serviceI find using the app easy to navigate and very useful although there a few options that could be added for a greater service. 1)Adding a ‘financial forecast’ in the reports. 2)Adding an option to categorise services & items rather than just rearrange the order. 3)Have a feedback email or link, very few people use community forums and this is the advised way to request a feature. App intermittently has push notifications errors..Version: 5.81

Appointments is greatAs a sole trader i love the Square application but was considering moving somewhere i could manage my appointments also. I added Appointments today and could not be happier. I will be here to stay and will share with my colleagues. Thanks Square.Version: 5.63

GoodGood.Version: 6.0.2

Missing a few things. Please fix.First, for a partially free app, it does the job yet is missing a few things. 1- CANCELLED... the cancellation does not work properly. The space remains occupied or it totally denies my customers from canceling or rescheduling. 2- BOOKING PAGE... the booking page does not allow any changes. Such as, for COVID 19, the business was closed but there was no way to write, “We’re currently closed for quarantine and will reopen as it lifts by order of gov’t”. I had to call each person that booked and repeat the same line to them. 3- BULK TEXTS... if we can send a group message to all listed clients for sudden updates, that would be amazing. 4- CO-WORKERS... my coworkers have this app too. But , how can I add my link to their booking page and vice versa in case of vacations or sickness strikes? 5- MULTIPLE FAMILY MEMBERS... I have clients that come 3+ at a time. Please make a way for them to select multiple time slots or services in one booking. 6- 15 MINUTE INTERVALS... all services do not require 30 minutes or 1 full hour. But if some one books a 15 minute service. The other 15 minutes are unavailable to the public. Please fix all of the above. You have taken 100s of my dollars monthly for the last 6 years, it’s time to see my money working harder!!! Please contact me in regard to these tasks..Version: 5.42

Pros are obvious with a few consI think this has many great, well-thought-out features and it’s great in its current form. I’m surprised by all the consideration given to this app/software. A few things I wish would be available are specific to my business as a hairstylist. (1) I wish I could see client notes on each appointment in calendar view. I know how to find it, but I have to dig and I think it could be more easily stream-lined. (2) I also wish there was a way to easily jump forward in the calendar by a specific number of weeks to easily pre-book client for their next appointments. (3) I wish I could easily click and drag appointments to a new time slot without editing the appointment itself: click & drag. (4) I wish the software would integrate with Cash App so I could accept payments via mobile transfer and still have it reflect in my reports..Version: 5.3

Love it. Just one little bit of feedbackThere’s the option for recurring appointments on a timeline. Say every week, every four weeks, once a month and so forth. But... for example. I have a client that gets massages on the second Saturday of every month. I have to put them all in manually. Because sometimes it’s 4 weeks apart and sometimes it’s 5 weeks apart and if I were try and put it in for repeats every month it will repeat on the same date of every month which obviously lands on different days of the week/month. If that makes sense. So what would be super handy. Would be an option to select repeat dates rather than just a timeframe. Otherwise it’s sensational, I really can’t fault it. Square have created a sensational system! Thank you. 😊.Version: 5.62

Simple and efficient! Thank youLove it!.Version: 6.1

Doesn’t save client cards to their fileIt started off wonderful because it would save my clients cards when they booked for cancellation purposes and then unexpectedly stopped saving them which I never got the update for and when I had someone cancel that was a new client I wasn’t able to charge them my cancellation fee because of it I also liked that it would save their card under their file for checkout purposes because I could just hit card on file and charge them my clients got used to not having to bring their cards in and then suddenly I had to start swiping their card every time it’s kind of inconvenient.Version: 5.80

SatisfactionJ’adore les applications et le stand square.Version: 6.9.1

Appointment appSuch a great app and free for single sole trade small business. Couples improvements could be done i did called the appointment service and they are takin all idea and feedback on board for improvement! Highly recommend.Version: 5.64.1

Square POS and online booking systemThis has saved me so much time, completely organised my bookings, clients and appointments! I highly recommend this to any small business! The square POS reader is fantastic! Easy to travel with, connects to phone, is quick to process payments again I highly recommend!.Version: 6.18.2

I’ve used Square Appointments since the debutI’m very happy with all my years utilizing Square Appointments and card processing. They’ve made continuous improvements throughout the years with their software capabilities. Square savings is a game changer for automated savings at tax time when the quarterlies are due. And for the first time in my life I have a little vacation savings too! I took advantage of the loan program once, and payback was painless with the daily draw’s coming off the top of each transaction. The fees are going up, so it’s time for price changes in the business too. I don’t choose to “add a separate card fee” to my clients bill, but I do roll it into my prices..Version: 6.12

Simple & easy to useThis app is terrific. So simple to navigate and lots of options to suit any business. I’ve been using for almost a year and highly recommend.Version: 6.20

Amazing!Would highly recommend! So easy to set up and use from your phone to your computer!! Been using this now since October 2021 and wouldn’t change a thing!.Version: 5.85


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