- 95.5LEGITIMACY SCORE
- 96.0SAFETY SCORE
- 9+CONTENT RATING
- FreePRICE
Nugs.net App Complaints & User Negative Comments 2024
Nugs.net app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using Nugs.net? Can you share your negative thoughts about nugs.net?
Please wait! Nugs.net Facebook comments loading...
Nugs.net for Negative User Reviews
✓ Mostly goodAmazing to be able to listen to so many live shows, particularly Pearl Jam. Playback is a little temperamental - sometimes just stops between tracks..Version: 2.7.5
✓ Not enoughNot enough artists if it wasn’t for Metallica I would definitely not have got this app.Version: 2.7.8
✓ Good but still not quite rightStill very buggy. App doesn’t show the right song playing when you are playing in the background. Start on a song and go back to the 3 songs later and it shows the first song playing when it isn’t any more. When you click on the song actually playing it restarts that song. Also, not well integrated with iOS. Stops for no reason, volume control doesn’t work half the time. Really annoying. i8 with latest updates. iPhone is not the issue..Version: 2.6.1
✓ Couldn’t even sample itIt is behind a subscription wall. Yes you can do seven days free with that hold placed on your account. The app itself seems very nicely designed. The musician options seem to be mostly classic rock artists. I got some nice headphones and their app said I could experience 360 reality audio on this app. So I came here. Went to play some sample videos or songs, and every single thing was locked behind the subscription. It would make sense to have some options so that we can test it out before signing up, and before subscribing..Version: 3.20
✓ The app is terribleThe content on nugs is stellar. The app itself is not what it should be. They know of the problems but do not much care. It makes it really hard to support the bands you love when there are near constant issues. Nugs support is the absolute WORST part of the entire experience. They just don’t care. They have a crappy attitude, I suspect it’s because the support person is in WAY over her head. She is clueless , so its always the users issue, not Nugs. They will turn it back on you every single time with lines like “no one else is reporting this issue so it must be something that YOU are doing”. It isn’t you. It’s Nugs. I have emailed all of the bands I love and support on Nugs and encouraged all of them (I’ve purchased at least 200 nugs shows, that’s right PURCHASED) to also put their shows up on Bandcamp. Because you know what’s never failed on me??? That’s right, Bandcamp. It’s unfortunate, I love to support the bands I follow by purchasing their shows. Nugs is making it harder to do that, when what they SHOULD be doing is making their app work better for both the customer and the bands. They just don’t care enough to put their arrogant pride and ego aside and hire someone with the knowledge to fix the problems. Come on nugs, be better!!!!.Version: 3.16.1
✓ Only for people in USNo content available in Canada. Should state. Waste of time if not in US.Version: 2.7.6
✓ Issues with downloadsI got the downloads. But unless the app is open all the time (eating battery) it just shuts off mid song. Constantly wants me to join streaming… I just want to download a few shows and listen to them:).Version: 3.15
✓ Great Service, App needs considerable improvement- Streaming is painfully slow at times even with stable internet connection - Playback controls are uncoordinated and cause occasional disruptions in play even when entire song has loaded - Playlist creation functions are painfully slow. Adding one song to a playlist displays a “1 Song Added to Playlist” notification that prohibits the user from using any controls until the notification disappears after an amount of time that makes playlist creation and curation a tedious and unenjoyable process. - INCREASE ACCOUNT OPTIONS TO ALLOW FAMILY PLANS/MULTIPLE USER PROFILES THAT CAN STREAM AND PERSONALIZE INDEPENDENTLY - Saving and downloading content is redundant since the app will not open and operate unless connected to internet.Version: 3.23
✓ Not worth the costThe idea is good, the quality is good (Only tested HIFI) - however there isn’t a lot of content, certainly not from bands you know! Only a few 360’ audio choices too. It’s very expensive for what it is, I have a 30 day trial with new Sony Headphones, needless to say I won’t be continuing..Version: 3.4.4
✓ Could be amazingFirst, I use this app all the F'ing time... Great catalog. I also subscribe to Live Phish. So am a bit beholden to nugs... But for the life of me, why does it always forget what I am listening too? Scenario: I'm driving and listening to a Panic or Goose show... I'm streaming. It's half way through the 3rd song of the first set. I get home. I go inside my house. The next morning I get back to my car - and not only does it not remember where I was in that 3rd song, but it takes me back to the home screen and it doesn't even remember what show or even band I was listening to. Very, very annoying. A little better experience if it was a show I had downloaded... But still super annoying.Version: 2.6.24
✓ Mediocre UI on app, limited Artist supportGave this a try because offered this 360 surround type sound. It was fine. Wasn’t easy to see which songs/ albums supported that feature. UI could be improved…. Also was sad to not find any artists I follow, if you’re a certain demographic, then you’ll love the options to choose from. As o tested my new headphones I wanted to quickly look up genres to get a feel for the feature, nope. Can’t do that either. Deleted app after a day. Don’t have time for this. Give it a try!.Version: 3.22
✓ The app works 5% of the timeNugs offers an amazing catalog of music. The app itself however might be the worst application, in terms of functionality I have ever used. It simply does not work. It cannot stream over cellular data unless I do a series of random things to make it function and it’s still a game of chance. Finally get it to stream and get a phone call? Good luck getting it to stream again. Want to plug in your charger? It’ll have the same effect. I’ve reached out to support and gotten nothing in return other than to reinstall it. Everyone I know has the same issues or a totally different set of them all together. The music is worth the money and subscription even with all of this frustration. I’ve had different phones and experience the same issues across devices and IOS updates. I have never ever reviewed an app but this thing is such a hot mess I had to. If you’re into live music, get it but understand you’ll be in for a lot of suffering just trying to get the thing to function..Version: 3.18
✓ Streaming Stopped WorkingSuccessfully streamed many Nugs videos from IPhone directly to non-Apple TV projector, and at other times to a non-Apple TV, via HDMI cable and adapter Airplay docking. Now that no longer works. I must use this method due to unavailability of internet service other than through IPhone, and it doesn’t deplete my hotspot data limit. Nugs customer service tells me other customers have recently reported problems with HDMI connected viewing. They also tell me, even though I was able to stream Nugs videos this way many times before, and even though this method works flawlessly with all other video streaming services, Nugs has never supported Airplay to non-Apple TV devices. Even though I lost access to videos I paid for, I will resume subscription if and when Nugs supports video streaming via hardwired Airplay dock to non-Apple TV devices..Version: 3.21.1
✓ Missed first ten minutes of my concert...Dicking around with this stupid app made me miss the beginning of a concert I PAID MONEY FOR. Should recommend the app instead of letting ppl try casting in a browser since that DOESN’T work..Version: 3.4.4
✓ Needs some workThe music is Great!! No complaints there. New shows are added every day and the sound quality is great! Two major problems I have with the app though (and why I probably won’t renew, unless corrected): 1) the app refreshes itself anytime I make a phone call, or watch a video on another app, and I lose where I was. 2) The app needs to keep track of what shows I’ve listened to. There are over 15,000 shows, and I listen to many a day. It would be nice to know what I’ve already listened to, and when. You fix those two issues and it’s a five star app all day long!!.Version: 2.6.22
✓ Only good if you live in USA.A fair amount of content is bit available for Canada.Version: 3.4.4
✓ Terrible AppI’ve tried on several occasions to sign up to this app. It just doesn’t work. It won’t let me sign up & gives an error code every si gle time. What a dud of a company and what a terrible waste of time and effort this all is? Feel free to fix this for me if you I can be bothered?🤷♂️ One star only as it wouldn’t let me rate with zero stars..Version: 3.5.1
✓ Content is good, app is underperformingJust got an update that let me know that some kind of 360 immersive experience is available. That sounds great. What would be better would be to fix the bug that loses your place in your music after leaving the app for a few minutes. Another update that users would love would be making it easy to save 5 or so favorite bands and easily access them. I’ve followed instructions about signing out, deleting the app and re-downloading it to solve the problem of losing the current playing spot but that didn’t work..Version: 2.7
✓ FrustratingLook, am a big supporter of the scene. I miss concerts. But this service and app is a joke. Most good shows you have to pay extra. Many shows don’t stream to Canada where i live. Tonight three’s a live show from Jimmy Buffet i wanted to watch. But the task seems too difficult for the App. I will not renew..Version: 3.8.1
✓ Great Content, Poor FunctionLove the content of the nugs app. They are unmatched in providing the quantity and variety of live music and it is updated regularly. However, the app constantly crashes, losing your place in the show or song you were listening to. Everyone that uses the app knows what I’m talking about. Every time you lock your phone and use another app, nugs crashed, forcing you to reboot and go find your place again. With the amount of content on the app, this is an incredible inconvenience and seems to be getting worse with every IOS update. Before you spend the money on the monthly subscription service, please consider this glitch and it’s impact to your listening experience..Version: 2.6.24
✓ Too expensiveToo expensive and can’t stream to chrome cast.Version: 2.6.15
✓ Cool idea!Great idea, was hoping for more bands however. If you get some Queens of the Stone Age concerts I will likely renew!.Version: 2.6.20
✓ Doesn’t play the show I wantI tried to listen to Metallica at Sonisphere Knebworth in 2011 and it won’t play?!.Version: 2.6.6
✓ My libraryHave brought 27 Springsteen shows, and happily listened to them, however now they are unavailable in my territory after I payed for them and listened to them in the past!.Version: 3.20
✓ SCAMTL:DR: SCAM, FAKE “7 day free trial” The app promises you a 7 day free trial at every step, however you will be charged their bloated prices immediately. If you want to go with their free trial to test the app like me don't even bother as your money will be immediately taken. To top things off the music selection is as small as their morals. I don't know if the owners are so starved that they need to lie just to make people pay their overpriced prices. Like come on man 7 day free trials are sacred respect that thing man. Very disappointed still trying to get my money back.Version: 3.22
✓ Too expensiveThis app is essentially charging you for something you could find online easily. The library is also misleading as they don’t have anything when you click on a artists name. Absolutely stay away from..Version: 2.7.6
✓ Great idea, poorly executedThe amount of live music on his app is amazing. Seriously my go to for music. New shows daily uploaded from the artist. Only issue is the crashing of the app EVERY TIME. I pay for the HIFI (25$) a month and if you don’t have the greatest connection on earth you can’t enjoy the music. 5 min into a great live show and CUT, it’s gone and you’re rebooting the app. Really wanna give 5 stars but this app needs work. It’s so close guys..Version: 3.13.2
✓ Good for streamingWorks well and the audio quality is good for streaming. Without a subscription, it is limited. It would be good to have the ability to download shows you've purchased (rather than just stream) and to get better iPad support. It would then be worth 5 stars..Version: 1.4
✓ Rights issues means purchases no longer play on the appSpent a reasonable sum on Springsteen live recordings and now they will play back on the app due to “rights reasons”. Never had that experience with things like Apple Music or Amazon. No refund. Discourteous (indeed rude and dismissive customer service). Avoid. Untrustworthy in my view.Version: 3.21
✓ Horrendous AppGreat content! Embarrassingly bad app. Extremely slow, loses your place during shows (still), it’s a struggle to download shows for offline access and then a gamble whether they will actually be available to listen later. It is truly pathetic. Very disappointed to be cancelling my subscription over these issues as the content library is extensive and updated regularly but after researching and finding complaints about these same problems dating 3-5 years back, it’s clear that nugs either does not care or doesn’t have the resources to bring their application up to speed..Version: 3.18
✓ Great content, mediocre appI love the content, the video feeds, and the organization of commercially available live performances by date. But the app needs some improvement including: 1) There is a digital skip between tracks and since most of the music on here is jam bands I’m getting that throughout a show 2) I want an easy to access view of my favorites. They seem to just influence what get show, but I want to see when one of my favorites has new content. 3) Less clicks to get to the “see all”. Usually I want to be able to scroll through the list instead of overthinking recommendations (see favorites comment above) 4) Downloaded content will only play when on line. What’s the point? I wanted it for the airplane 5) the backwards skip takes you to the beginning of the previous song, not the current track.Version: 3.21.1
✓ Why sonyI payed $400 for your headphones, why are you making me pay for a feature you put into them!? 😔.Version: 2.7.1
✓ AwfulIs this app still supported? Very little works on it.Version: 3.4.4
✓ Fix the offline listeningEven when I listen to my downloaded albums, it says if they aren’t even downloaded to my phone… It’s still uses my data like they never even downloaded. i’m on a fixed data rate. I can’t afford to be at 0% for the next two weeks. I only listen to shows from my offline listening/ downloaded show. I had 40% data left yesterday I have zero left today. every single show I listened to was something I had downloaded to my device.Version: 3.18
✓ Problems with Nugster on iMacNugster will not load on IMac. Is this being sorted? I cannot down load files I have bought. Regards.Version: 3.5
✓ Unreal poor serviceEvery time I sign in and come back the bugs app makes me sign on again and over and over , also I ordered a stream concert and then I lost my Visa card and the nugs people canceled my whole account and then the whole nugs app erased my stash of this concert I paid good money for , I immediately resigned back with my new Visa card and never got my expensive concert put back much less had any real human response to my many emails and I still pay every month but for what ? One day I hope you can use real people with a real customer service phone number so we customers can get proper service.Version: 3.6.1
🙂 Nugs.net Positive Reviews
Nugs.net works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Nugs.net.
⛔ Nugs.net Problems
