Greenlight Kids & Teen Banking App Support

Greenlight Kids & Teen Banking App User Reviews

What do you think about Greenlight Kids & Teen Banking app? Ask the appsupports.co community a question about Greenlight Kids & Teen Banking!

Greenlight Kids & Teen Banking Pros

✓ Almost perfectWhile this is a great tool to teach kids how to use money, it is just missing some final touches to be a 5 star app. Everything in the app (and the card) works perfectly. What is missing is the ability to create savings goals under “spend” so that kids can learn how to save for reoccurring debts (like Minecraft or Roblox Club). While this can be done via the savings portion of the app, it also needs to be available under spend as well. We want our kids to realize that if you don’t save some of your available for a service it just won’t work. Since the goals are under savings only there is no easy way for the kids to feel how monthly bills can drain resources. Adding goals under spend would be a huge plus. Lastly I wish when my child signed in they did not need to refresh the screen to see their current balance. Our daughters sign in each time thinking they have more money than they do until we refresh it. Will move this to a 5 star app if these two items are addressed..Jpop777777Version: 3.13.1

✓ Great ideas, great app!My daughter is 11 (received her card at 10) and loves having her own debit card! The app is easy to use and functions well. I love that it reduces the likelihood of her losing cash. I do wish there were a kids version of the app she could have on her phone to keep track of her account balance without allowing the full level of access parents have to the accounts. But my biggest complaint right now is the time it takes for funds to deposit from a funding acct into the parent account. It used to be shorter and now it takes almost a full work week. We have definitely reduced use of the program for this reason as some spending decisions are made in a smaller time frame and there isn’t time to wait for the slow funding process. There have also been times when my child was on a field trip and did not have enough money for something, but I could not add money directly to her account unless it was already in my parents account. Funding it from my bank at that time to my parents account would’ve taken days when I only had minutes. In those situations she had to go without, because I was not present and the process takes too long. Please change this back to the immediate funds access you used to have..Ayms1027Version: 3.0.4

Greenlight Kids & Teen Banking Cons

✗ Update looks great but less user friendlyWe’ve been Greenlight customers for about a year. We feel the fee is worth the value and convenience it provides us with 3 kids. My frustration is with the app update. It absolutely looks gorgeous, honestly my compliments to the designers, but I think this is a case where design lost sight of what’s important to customers. Before, I could easily see all information I wanted on the dashboard (the balance of each bucket of money for each kid). I’m now having to click 2 or 3 screens deep to see that information. It took me some effort to even find where the “giving” bucket went which is hidden at the bottom of the kids screen. What frustrates me is the lack of customization. Each kid is different. For example, we use “savings” as college savings (and transfer out to 529s every year, a process that has to involve customer service because transfer OUT is conveniently not a feature that was prioritized to build) and “spend” is our kids money. They have goals they want to save their “spend” money for but you can only set a goal in the “savings” bucket. I feel bad saying it because I can tell they must have spent a lot of time and effort on this redesign, but this update is pushing me away as a customer wondering if I can figure out how to do this on my own again..Ron787Version: 4.0.2

✗ Better off giving your kid a debit cardThe only way to manage your account is thru this useless app which even the most basic options are a struggle to use. No web portal option. Trying to find the record of funding activities into my kid’s account - can’t find it. It only allows to view history of Spending, Giving or Saving. No options to view when they received money. Trying to setup funding was as painful as can be. I setup two sources, checking and debit card. Every time I try to fund from Checking it gives me an immediate error saying that I maxed my daily limit. But I haven’t transferred any money today?? I still don’t understand what the point is of having gone thru the hassle of linking a checking account if I can only move funds from a debit card. What I also don’t understand is why does tell me that I maxed my Daily amount regardless of the amount entered. In one occasion I moved money into my daughter’s account and when she tried using her card it declined. I never received any notification. I had to call support to find out it’s a safety mechanism for fraud prevention and spend 5-10 minutes answering questions to unlock it. Save yourself time and hassle and give your kid a debit card. Much easier to use and manage with mature fraud prevention mechanisms if they use it as a credit card..Dee9974Version: 4.10.0

Is Greenlight Kids & Teen Banking legit?

✅ Yes. Greenlight Kids & Teen Banking is 100% legit to us. This conclusion was arrived at by running over 381,312 Greenlight Kids & Teen Banking user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Greenlight Kids & Teen Banking is 95.2/100.

Is Greenlight Kids & Teen Banking safe?

✅ Yes. Greenlight Kids & Teen Banking is quiet safe to use. This is based on our NLP analysis of over 381,312 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Greenlight Kids & Teen Banking is 95.7/100.

Should I download Greenlight Kids & Teen Banking?

✅ There have been no security reports that makes Greenlight Kids & Teen Banking a dangerous app to use on your smartphone right now.