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Onvio Client Center App Complaints & User Negative Comments 2024
Onvio Client Center app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using Onvio Client Center? Can you share your negative thoughts about onvio client center?
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Onvio Client Center for Negative User Reviews
✓ Worst app everNothing is working properly.Version: 2.4.1
✓ AppPossibly the worst app ever. When it works it is ok. However I went months not able to upload documents to my accountant because I would get errors telling me I was using unacceptable characters which I was not. Prior to that I would be able to load a few things and then it wouldn’t work. I would have to delete the app and then reload the app. Right now nothing will upload as it just spins and spins. Customer service is non-existent. They are of no help whatsoever. They don’t even want to try to help. The “customer service” staff should be let go to save the company money so they can put it back into the app and improve it so it continually works. Putting paper documents on a box and delivering Them to my accountant is more efficient and time saving for me than trying to deal with this app..Version: 2.13
✓ Horrible appHORRIBLE APP NOTHING BUT PROBLEMS.Version: 2.10.2
✓ Feels like you have one hand tied behind your backIf you view a multipage document to sign, the pages are so small you can’t read them. Of course, you say, it’s on a phone… what do you expect ? But then if I zoom into the page, suddenly I’m unable to swipe to the next page, and doesn’t seem to be an easy way to return to 100%. You end up signing documents without being able to read them properly. Then exporting multiple documents to iCloud, you have to do them 1 at a time, opening, selecting menu, scrolling to Save to Files, selecting Folder, hitting Save, then Done, then trying to remember which files I’ve already saved. It’s like baking a cake through a letterbox. An option to select multiple documents to save in one go would be a very welcome addition !.Version: 2.8
✓ Sometimes documents won’t open after uploadingOverall good. Function for picture taking of documents is very good. Documents have trouble opening after uploading..Version: 2.20
✓ Don’t upload docs to itI spent 15 minutes uploading 60 pages. App crashed. Need to start again. Don’t upload to it. Take pics on your phone, gather them into a single PDF, then upload that way. And use the website..Version: 2.18
✓ KarWhen I try to send my prior year tax return, after scanning 47 pages, it seems to crash. 4 times!.Version: 2.19
✓ Terrible appI can’t easily upload documents so had to email them to accountant. I could take picture of single page documents and upload those but had forms that were 2-14 pages. None of those show up in app even after submission. The name is unrepresentative of service it provides so I need to remember or look up password. What does the name even signify? Then, shouldn’t app have message section I can use to contact accountant while I’m in program. Hate this and prefer they dump it..Version: 2.4.1
✓ Wish I could give it ZERO starsCan’t upload anything. Accountant logs in as me and insists I can see folders that are NOT visible on the app. All around a giant pain in the butt because I had to mail everything to the accountant. Useless app..Version: 2.10.1
✓ Terrible AppIt’s hard to believe this is even available as an app. Nothing worked for me. Period..Version: 2.9
✓ Doesn’t workDoes not upload docs or allow completion of any tasks..Version: 2.4.2
✓ TerribleDocuments uploaded via the web interface cannot be see in this app. You cannot do anything in this app, absolutely weird..Version: 2.4.1
✓ How shall I put thisHorrible App. The end..Version: 1.4.3
✓ No Face ID. No saved passwordReally useless. Indicates to use gave ID but doesn’t. Doesn’t save PW to keychain or Last Pass. Really makes it useless to me. Needs a serious update..Version: 2.3.8
✓ I have to log in every timeI have to log in every time to get into it. Very annoying. No Face ID. No “keep me logged in” option. Ugh!!.Version: 2.3.6
✓ Very buggyCan’t complete some forms as it’s impossible to scroll right to see the boxes. Completed boxes get cleared when you upload a document. Falls far below quality I would expect..Version: 2.7
✓ App not launching, keeps closing outApp does not launch on ios 15. I tried deleting and redownloading, restarting my phone,…...Version: 2.4.2
✓ Can you give zero stars?I’ve never had anything but problems with this app. From login issues to uploading documents, to organizing documents in a folder. You name it and there’s a problem. Technology has come too far for these simple tasks to work so poorly..Version: 2.15
✓ Cannot Organize Docs by Tax YearTerrible. No way to organize Docs by Tax year..Version: 2.9
✓ UnusableIt’s painful to use this app. These ppl should be publicly horsewhipped for being so bad at their jobs..Version: 2.20
✓ WorthlessNothing happens when I try to upload documents using iPhone X..Version: 2.4.1
✓ Really difficult to upload documentsThis app makes it very difficult for uploading documents. It's supposed to be easy, but it took me forever to even figure out where to upload. Then it wouldn't recognize the documents in automatic mode and I had to use manual..Version: 2.3.2
✓ Documents won't uploadI'm getting an error message that I'm using invalid characters in the file name, except that I'm not. When I change the file name to a single number, it says the original file I'm uploading doesn't exist. App is useless..Version: 2.10.1
✓ There has to be a better wayI feel like doing my taxes myself would have been less annoying than trying to communicate with my accountant through these apps. I’m super, super comfortable technology and I HATE this app. I hate the website. It’s just stupid. The help is stupid. Not a single screenshot in the online help?! That’s just stupid. I don’t know who designed this, but I worked as a software designer in the financial industry for years, so I know it’s possible to do better. DO BETTER..Version: 2.3.2
✓ Where did the shared folders go??!I had folder setup by entity and now they are gone. I have documentation all jumbled together. What’s the point in setting up all the shared folders if the client can’t see them?!.Version: 2.0
✓ Rubbish!This app is complete rubbish, as a busy person trying to get their tax document signed it is so frustrating! Every time I click on sign documents the app crashes I’ve tried at least a dozen times now I just don’t have time for this rubbish..Version: 2.8
✓ I can’t figure out how to use. My account mocks meIs it ME? Is this app compatible with iPhones? Because I am unable to figure out how to scan a document and upload it. It scans. But when I hit upload I get swirling circle. What am I paying accountant for if I have to waste hours scanning but not uploading. Maybe he should hire someone to scan for me..Version: 2.19
✓ Review of tax docWorst App ever. Got to improve this experience..Version: 2.13
✓ Learn the programStill trying to learn. Did I send files the right way. Not to computer smart in most cases.Version: 2.19
✓ Doesn’t Work With IPadFrustrating because you can’t open different tabs in document using an ipad. I always have to go to a PC which is frustrating. Am going to change to different app unless this is fixed.Version: 2.4
✓ Tellement peu convivialCette application est très peu conviviale. Il faut entré les fichiers et non un dossier ce qui oblige à identifier au nom de chaque personne chaque fichiers. De plus, tous les documents des années précédentes sont permis ceux de cette année, il faut faire des tris. Vraiment pas une application qui rend l’impôt facile à faire, long et pénible..Version: 2.10
🙂 Onvio Client Center Positive Reviews
Onvio Client Center works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Onvio Client Center.
⛔ Onvio Client Center Problems
