CFLR™ DissoMaster™ App Negative ReviewsThomson Reuters

CFLR™ DissoMaster™ Negative Reviews

2.5
2.5 star

Total 19 Negative Reviews

CFLR™ DissoMaster™ App Complaints & User Negative Comments 2024

CFLR™ DissoMaster™ app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using CFLR™ DissoMaster™? Can you share your negative thoughts about cflr™ dissomaster™?

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CFLR™ DissoMaster™ for Negative User Reviews

BugJust started this up. Been using DissoMaster and SuporTax for years, when I try to add new spouse income, DM crashes and I have to start all over. Not good..Version: 1.0.2

Won't openThe app won't open at all. I'm running an older os on my iPad. I wonder if that's why. Would love to try to use this app..Version: 2015.1.1

Update issueWhen attempting 2016 update app can't find App Store and no way to update to 2016 at App Store..Version: 2015.2.0

Missing Key Features :-(Having a Mac-based office, I've been looking for a way to run DissoMaster easily, and the iPad app is just the trick. I've been running XSpouse within a Wine environment, but that's not a total solution, either. Here's the problem... first of all, this is the most expensive app I have ever purchased, and my expectations were high. But, the iPad version of DissoMaster is missing several key features: 1) As another reviewer stated, there is no ability to enter Y-T-D income for a projection of a party's annual income. 2) There seems to be no way to generate Smith-Ostler (excess earnings) bonus tables. These tables are a key part of guideline child support, but this critical feature is just flat-out missing. In other words, if you have a party with variable income (bonuses, commissions, etc.), you won't be able to capture the excess earnings over the base pay with this app. Almost makes the app useless. 3) The cash flow analysis is meager, at best, nor does the app allow you to print "per child" information. Again, key information is missing. 4) There are other things... the preferences are weak, there is little ability to customize data input (e.g. parent resides outside of California and pays out-of-state taxes instead of California taxes), etc. In fact, the printed report doesn't even identify WHICH party pays support (you have to know that the parenthesis around the support number indicate that the lower net-income party is the payor, and if there are no parenthesis it's the higher net-income parent). 5) Can't save the data input as a file to be modified/edited later. Only options are to email the report or the print the report (via AirPrint). All in all, the app is "OK", but will only have limited usability given its unacceptable limitations. And, for $50, I expected a LOT more. This is one huge problem I have with many publishers who sell their apps through the App Store... there is no way to demo or evaluate many of them before plunking down money unless the publisher makes a free or "lite" version available for previewing. Had I seen these features missing, it's very likely I would NOT have made this purchase. You may want to consider this purchase very, very carefully. I'm fairly disappointed..Version: 1.0.3

Version 1.0.4I called tech support and I was told to uninstall and reinstall the app. I just tried but didn't work. Need to contact tech support again..Version: 1.0.4

TESQ2012App stopped working, uninstalled/reinstalled per tech support, still not working. Called back, said there would be an update. Pure BS..Version: 1.0.4

No YTD50 bucks and there's no YTD function? Whatta rip off!.Version: 1.0.2

App doesn't workI have exactly the same problem. What should I do?.Version: 1.0.4

Could be a good appAfter you answer a few questions it freezes. I've uninstalled and reinstalled twice and still experiencing the same problem. Any advice?.Version: 2.2.6

Seriously. Can’t add 401k data? Seriously?These clowns are the clowniest..Version: 2017.1.1

Updates way behind & won't load2013 tax updates not released until the July 8, 2013 update. And, that update won't download and install..Version: 2.0.2

Will not unlock2013 update is "locked" and cannot be unlocked..Version: 2.0.2

The App CrashesAfter the update to the latest version, the App opens then it shuts down! We tried calling the support desk, they said they would call within 24 hours, that was 5 days ago and we are still waiting on a call..Version: 14.1.3

Still charging $49 for 2013 ed. !?!I'm still asked to pay $49 to unlock the 2013 edition, while it is the last few days of Dec. 2013!?! When is the 2014 edition coming out? And can I get my money back?.Version: 2.2.4

Rick M.Tried calling tech support at West web site (where app developer tab sends you). Took forever to finally get to tech support only to speak to someone who had no idea what he was talking about. Didn't even know the update process for the iPad. Let on hold for 45 minutes before I gave up. Tried uninstalling app and reinstalling. Still does not work right but now I have lost my 2013 tax update that I purchased. Since I cannot get to the settings area (still will not open) I can't even try to unlock the upgrade. If I could give this app a negative star rating I would. Until this mess is fixed, do not purchase this app. Too bad as I I really liked this app fore this last updare..Version: 2.2.2

ClowniestNo update?.Version: 2018.2.0

I would give it a no-star if that was an optionAfter purchasing this application about six months ago, I used it once successfully, and thereafter, the application has never again worked. When I tap on the app, it sort of opens the initial page but shuts right back down. I am so extremely frustrated and disappointed. I don't even know where to turn to to report this problem. I feel completely ripped off..Version: 1.0.5

Worthless unstable programProgram opens yet is so unstable you will ever be able to run it for more than few seconds. Just garbage..Version: 2.2.4

Problem with 2013 updateJust updated to the 2013 version (bought about 6-8 months ago), was working in previous version, now I can not access 2013 tax year. Now shows tax year 2013 locked and get error trying to access App Store when selecting tax year 2013. Will change rating once working..Version: 2.0.2


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