Earny: Money Back Savings App Negative Reviews

Earny: Money Back Savings App App Complaints & User Negative Comments 2024

Earny: Money Back Savings App app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Earny: Money Back Savings App? Can you share your negative thoughts about earny: money back savings app?

Earny: Money Back Savings App for Negative User Reviews

✓ So far so good but misses refunds sometimesI have been refunded on 3 items so far but I’ve seen 2 items that they failed to get money back on. Both were at least $7 each, had plenty of time left to be submitted, and were on a protected card. When I emailed them to ask why they didn’t submit these their response seemed like they didn’t understand what I was saying. Also, I got a new capital one quicksilver card. The reason picked this card was because it is a covered card according to Earny but only on the MasterCard platform. Capital one changed this card to the Visa platform a year ago but Earny customer service advised they could not change it. Kind of annoyed..LaurinpVersion: 3.1.2

✓ Dishonest and Dysfunctional AppDon’t get this app. Several weeks ago I downloaded the app and was charged a full subscription price of $20. Since then, I’ve received no benefit - in fact, it’s been a huge headache and a customer service NIGHTMARE. I used their Uber Eats promotion to order food. The promotion promised 5.3% cash back. It’s now been a month since that transaction and I’ve been following up with customer service almost daily to find out why I haven’t received the cash back. They continue to say that they are looking into it. I’ve asked for a refund of my subscription because they are NOT following through on their promised services and they’ve denied it. They’ve done absolutely nothing to hold up their end of the bargain and now I’ve lost $20 in the subscription fee, plus any cash back k could have gotten from SIGNIFICANTLY BETTER APPS like Dosh and Rakuten. Trust me on this, both of those apps are better. Do not download Earny!.Chitown PhilosopherVersion: 4.4.12

✓ Total BS and a Scam!Over promises and under deliver!!! I make tons of purchases and have never received a penny from this app. The one time I was to get a $10 cash back for a purchase, I spent about 20-30 minutes with a rep to get the cash back, but never received the money. For months it was “being processed.” A few weeks ago I got an email saying I needed to re-link my card. Now I’m getting emails notifying me that I need to log in or else my account will be closed. I logged in, but continue to receive the same notifications. Also, now when I log in, I can’t see my transactions, not even old ones. Still haven’t received my $10 that I was suppose to receive and it has been about 9 months! Definitely, don’t give this app/company your private info. I’d love to post pictures of the crap that reflects on my app..McNasty19Version: 3.7.5

✓ Do Not Purchase SubscriptionWe purchased the subscription for the app and were going to try it out for 30 days and if we don’t like it we get our money back. We were not getting our money back as advertised by their multiple emails. When we went to end our subscription, they were unable to because they sent us emails regarding potential refunds. Also to note, multiple credit cards are ending their price protection program. Only way for us to continue using Earny is getting another credit card. Funny thing is, Earny is still encouraging our card as one of their top cards to be used. I can see how it was beneficial in the past, but credit card companies are getting smart and this app will soon be no service to anyone..GoBigRed#1Version: 3.7.1

✓ Not Worth the HASSLEHi, I used Earny for about 5 months. First of all they DO NOT cover TARGET purchases like they say they do. It took me 3 or 4 email correspondences of them not answering my question as to why I didn’t see a purchase from target in my feed for them to tell me they lost their account with target. Second, they cover only a handful of credit cards protection plans so unless you have that specific card you don’t get refunds from that. Opening one of those cards just to get earny refunds is a ridiculous idea-don’t do that! And 3rd, I have had 2 purchases that I watched drop in price, but earny never sent a claim. I assumed they were waiting for right before the protection expired to ensure they got the biggest refund but NOPE! They let it expired never claimed anything. I didn’t waist my time with customer support this time around I just cancelled my account. BOOO 👎🏼👎🏼👎🏼.Jones26231858Version: 2.11

✓ This app drives me nuts!!!!!!!I can’t stand this app bc I just get mad every time I look at my purchases! I currently have 7 purchases that Earny is “tracking” from one of their included stores (Walmart) and the prices have dropped. On one of the items, the price has dropped MULTIPLE times and still earny has done nothing. I understand earny wants to find the “best” price, but these items are only price protected for 2 more days. I also have products in which the price dropped, earny did nothing, then the price went back up. I’ve lost a few refunds that way bc the app isn’t doing what it says. I emailed earny about this and they replied with an automated email that did not even answer my question at all! I’m glad I check these apps out before I start referring people bc I definitely won’t be referring this app!.LuvomrVersion: 2.11

✓ App saves you money but...App is great. Does what it says and does save you money. Down side is that you constantly have to automate your card refund process. I have had to do this numerous times and most of the time it errors or fails to link. That is a huge detractor and why I would only go 3 stars. They need to fix this so that your card stays linked and automated or at least make the process fail less. I have been trying for 2 days to reautomate a card that saved me $ 3 days ago. I have contacted customer service and was told we have fixed the issue. That is not actually true.... I am no longer getting the error but it is still not linking the card..Erinbearin 2003Version: 2.15.4

✓ Beware! Make sure you are the only email logged in on your deviceI never signed up for this app. I return a lot of what I buy online—-I order multiple sizes, styles online and decide what to keep after they arrive. This app charges 25% for a finders fee. My son joined up, apparently myself and 4 others had used our email on his phone over the years and had not logged out. Earny signed up all of us, without checking with any of us. I found out when I got got a ‘refund’ of $13, they send an email to businesses saying they are you—now my son who had the app will get a bill for $25% of $13. I called the business that earned got the credit from and had them reverse the credit. Creepy, in this case as they sent an email saying they were me without my knowledge. Only great if you never return anything! Because if they ‘find’ a lower price and then you return the item you will lose 25% of what they ‘saved’ you for their fee!.KdescheneauxVersion: 2.11

✓ DisappointingThe app is fine. It’s visually appealing, fun, & it does what it says. You will get money back if your purchases drop price for any reason. The disappointing part is, say you buy a large pack of TP for $20 and there’s a price drop down to $16 you’ll get the $4 difference. The catch is, they’ll only give you the difference you earn on purchases if you have one of their approved credit cards. Well, I don’t have a credit card. I’m building my credit. I use my banks Visa Check card or a reloadable credit card (such as PayPal Visa). It shouldn’t matter how I paid for it. The bottom line is, I paid for item(s) & if there is a price adjustment due I deserve it. This “stipulation” really needs to change..Spoonie260Version: 2.11

✓ Like but needs a few updates/fixes on a couple issues & then I would really love this appSo when I first started to use this app I really loved it!! I mean who wouldn’t? An app that is linked to your card so it knows what you’ve purchased and tracks it to see if the price of the item you bought has reduced in price and if so they make sure you get the difference back of that!! That’s awesome! But then I started to notice a little while back and is still continuing to do this, is I enter in my card information in order to “activate price protection” and submit it and then I’ll go back and look at the item and it never saved my card information so it still tells me “activate price protection” for every single transaction. So it’s not saving the information like it should in order to receive money back. And it now shows the wrong information for the “card ending in *xxxx” I have tried updating card info to see if it would link the correct card back on all my transactions; didn’t work. I even tried deleting and re-adding my card info; that didn’t work either so needless to say this app was amazing but unfortunately now it is useless for me since it’s not working like it should be. I’m assuming it’s a bug they need to fix on their end of things so hoping they do that quick so I can start using this app again and activate my subscription because I refuse to pay an annual payment on a subscription for an app that doesn’t work properly like beforehand....Keyjo4Version: 3.4.10

✓ Good and BadSo I like the concept but having used Earny, I find myself dealing with more trouble than it's worth. They requested a price match on something I intended to return. When I ended up returning it, none of my sales tax was refunded. It was $37 in sales tax. It's been 3 weeks, I'm still trying to get my sales tax back. The company told me this is the result of the price match that "I" made. The second item they asked for a price match for shouldn't even have been approved because I bought a 3 pack and they requested a price different based on a 1 pack. It's these little things that I just don't know whether I should stay. I like that they do it for you, but my two experiences have been a headache, one after another..Yelloe1213Version: 2.7

✓ Finally got a refund!I've been trying to use this app for about 6 months. I would always receive alerts that prices dropped and they were working on recovering differences but I've NEVER received a refund until now. And this was not automatic. Instead I received an email from Earny notifying me to contact target directly to get a refund. I did that through The conveniently provided link to chat and it paid off. This app could be great but for me it's more disappointing then anything. It flags you down and makes you aware of money it never recover like it advertises to do. I appreciate the $5 though. Wrote the review so they could waive their service now🙄. Work out the kinks and it'll be worth the memory space on my phone. Thanks.BB_HomemakerVersion: 3.0.6

✓ Bait and switch appUsed to have this app when they took a percentage of what they saved you. I buy most of my items online and I saved hundreds through the app. The app though had constant issues storing credit card info and loosing it or canceling it. Many complaint and they did nothing, so I canceled it. My app ran in the background and since they switched to a flat mo they fee I get constant emails or pop ups saying you could have saved $X here or $X there etc. so I decide to try it again and I reactive stuff the new mo thot fee. Since I activated my membership, ZERO TEXTS, POP UPS OR EMAILS SAYING THEY CAN SAVE ME MONEY! NONE! and now they say they no longer offer price march from credit cards like they used to. So I can save tons of money and you flaunt it, then I sign up you take my money and two months later I have not saved a single penny nor received a single email text or pop up now saying they can save me anything... bait and switch... horrible.1060 W. AddisonVersion: 4.3.4

✓ Alright okay.The app tracks your purchases based on certain store receipt. We frequently purchase from Target (one of the stores they track). Twice now, Earny has sent us an email saying they discovered a lower price for one item with steps on how to get the money back. The first time I followed the directions the very helpful Target CSR found more savings and credited me more the Earny had actually found. The second time around, Earny said one item had a lower price. I followed the directions again. The Target CSR credited that one item price difference. After I jumped off the chat with Target, I noticed there were 3 more items that needed a price adjustment. Both times Earny has only notified us of one item yet there’s been several. So a word of advise, before you contact the stores, double check there’s not more cash back options. On top of that Earny claimed they had got me a larger amount back...when in fact they only found .98 back not $6.00..that was the Target CSR. However, Earny will take back a percentage back of the total amount... Also, both times Earny has attached a copy of the purchase receipt and price difference just in case the store requests it...yet it has never been able to open while using on my phone. I think the concept is awesome but needs to be buffed for flaws..Ac05Version: 2.16.6

✓ Felt ScammedI kept being charged by Earny, but didn't receive anything in the mail. So I reached out to their support team and found out all the claims Earny submitted for me had the wrong info. Earny gave me a website link and told me to go track down the lost checks myself. It’s like your accountant messed up your taxes, charged you anyways and gave your IRS’s website and told you to figure out yourself. Anyhow, since the tots of the checks was less than $30, I figured it wasn't worth the trouble, as long as Earny continues to work in the future. But NO, there's no more claims even when I noticed a significant drop in one of the items it's tracking. AND I was charged again by Earny even though there hasn't been any claims. Honestly, I really wanted to like the service and when I started using it I told all my friends about it. Now I feel embarrassed telling them about this unreliable app that just kept charging me for services they never provided..LydiaxncVersion: 2.10.2

✓ Sketchy app- bewareI’ve had nothing but problems with Earny. I wrote them three times because they kept telling me card wasn’t linked, even though I had it linked it multiple times. I never got a solid response until I complained that the $50+ worth of rebates that said “claiming” in app were never claimed. Come to find out after reaching out again they couldn’t login to my card account. Why wasn’t I told this one of the THREE times I previously reached out? Ridiculous, and they did nothing to make up for the money I missed out on. Not only that, but I physically went into a target store myself and got a price rewind because a hair dryer I bought the previous week went on sale for $18 less. Target refunded me the difference, and then low and behold I got an email from Earny saying THEY got me $18 back and I’d be charged. LOL really? All because my card was linked and they saw I got a refund? Was Earny in the store with me? No. Did Earny do ANYTHING for me? No. But by all means, please charge me for doing nothing. That’s fraud, Earny. Nice try tho..Ng768Version: 3.1.2

✓ Worst Cashback App and ExperienceThis is by far the worst cashback app ever. I have waited over a year for my cashback to be paid out. Purchase I made in March & April 2020 have lots been paid out as of late August 2021. Numerous requests to customer service just lead to worthless responses that they are still working to get these paid out and will update me. GFY after over a year of these responses. And I was a paying member! This app used to be decent and provide a service back when retailers would honor price drops and you could get adjustments-Earny would alert you to that. Since that stopped a year ago, this app is useless. I warn everyone-never download this thinking you’ll ever see the money or increase cash back they offer. ITS A SCAM. That’s all I can surmise at this point..MATTriarchyVersion: 5.2.0

✓ Not happy AT ALLAt the beginning of June, I emailed customer service to cancel my subscription. I had to email them three times to cancel. I finally got an email back saying that my account was deleted. Two days ago, I received an email from Earny stating that they were unable to process my subscription, but I cancelled the subscription at the beginning of the month. This morning, I checked my checking account and Earny has taken money out of my account. I just purchased something online from Walmart and, just now, I’ve received an email saying Earny is tracking my purchase. I said to cancel my account. This app is taking money out of my account and tracking purchases through my email. Don’t download this app. The subscription fee is not worth it. The return isn’t worth the investment. I want my account deleted now. I wanted my account deleted at the beginning of the month. I don’t understand what the problem is..Catiebrown32Version: 3.4.11

✓ Complete Scam!Have to give full access to your email account, CANNOT PHYSICALLY REMOVE CREDIT CARD, have had for months and got ZERO refunds, got an email from a store that I had bought an item online at stating that my order had been cancelled as requested (showed an email that apparently “I had written”) and it found out after some research that Earny contacts vendors FROM YOUR EMAIL ACCOUNT without your knowledge. In attempting to get me a “refund” the app actually somehow managed to cancel my order entirely.” UPDATE- Removed my account to ensure that my info was removed, it confirmed and was successful. Tested it by trying to log back in and was instantly brought right back into it (didn’t even put credentials into the app, just selected my email provider). I then tried to remove my account again and have been given an error message every time even after closing app and going back in. WILL NOT LET ME REMOVE MY INFORMATION..PplrstoopidVersion: 2.15

Earny: Money Back Savings App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Earny: Money Back Savings App.