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- 84.2SAFETY SCORE
- 4+CONTENT RATING
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Indego Bike Share App User Positive Comments 2024
Indego Bike Share app received 14 positive comments and reviews by users. Can you share your positive thoughts about indego bike share?
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Indego Bike Share for Positive User Reviews
✓ Love!SO convenient! I haven’t drove my car since November 2021 and it’s September 2022.Version: 2.6.0
✓ Decent utility appBasics are all here. Stable, mostly intuitive. Chat history nice. No problems.Version: 1.2.5
✓ Please add all size bikesBike was wiggley or maybe it’s because it been a while lol any way PLEASE ADD CHILDRENS BIKE,I want to go out now but my daughter doesn’t have a bike as of now..Version: 2.0
✓ Great and convenientGreat way to save on parking and driving in the city.Version: 2.8.0
✓ So coolFun, Fun, Fun. I had a awesome experience so far so good I am a new member, getting set up was fast and easy. Just like this app!!!👍🏾.Version: 1.3.0
✓ Easy and convenientEasy to use, and convenientLu located in spots around the city that I frequently visit. I use it to commute to work!.Version: 2.6.0
✓ Easy and FUN!The bike share program is awesome! Super easy to use. I saw so many things in Philly on my 30 minute bike ride. I've just downloaded the app and look forward to using this method of transportation on a regular basis going forward. Thank you!.Version: 1.2.5
✓ What a cool companyI used this app when I was visited Philly. I was mostly in City Center so the convenience of have a docking station on every corner was great! I ran into a few problems with docking the bikes. Like how my bike would be fully docked and locked but the app wouldn’t recognize it and continue to charge me for my time. I called tech support and they were so nice and accommodating. They told me I didn’t need to call if I didn’t wanted that they have a number to text that is just as convenient. Other than that, using the bikes was a great experience. When I left Philly, I guess I selected a renewing service with the bikes that I wasn’t aware of and called tech support to cancel. Every time I’ve called Indego, they have been nothing but nice and easy to work with. They refunded me my money and I left with a great experience. I don’t usually leave reviews but after using Lime, Lyft, and Rider services, I think I’m in love with Indego. They have a few kinks but overall, I am throughly impressed!.Version: 2.1
✓ Amazing BikesYesterday was my first time riding the Indego Bikes with my family and friends, we had no idea how to use to but eventually we researched how to use it and when we rented them to ride around the city it was fun. We all rented the electric bikes and rode from Drexel to Strawberry Mansion and from Strawberry Mansion to Drexel. We rode for 30 minutes then put it back and took a break then unlocked another bike after our break. It might not be the best price but it’s a good way to hangout with family and friends. So I would definitely recommend anyone to use the city bikes, sure it’s a lot of money, but you can just get the guest pass that expires the next day..Version: 2.2.3
✓ Awesome customer service!!Shoutout to Chris and Deb for being the most amazing people on earth! My friend and I got a day pass and didn’t realize we had to change bikes every 30 mins. These two from customer service cleared it up in 2 mins! Amazing service!!.Version: 2.1
✓ Respects woo ItErr reddf F see ppltha see.Version: 2.8.0
✓ Quality Bike ShareHonestly shocked by the number of negative comments here, namely towards the customer service. I have had bikes not check back in correctly, minor billing mishaps, and questions all addressed within minutes through the text service. The bikes aren’t always the best, but it is a major city’s bike share, they can only do so much. Overall, the monthly pass pays for itself many times over if you compare it to SEPTA rates, especially if you have a regular commute. Definitely recommend, don’t be scared off by the negative comments..Version: 2.2.4
✓ Customer service is greatDidn't realize that you have to return the bike after 30 minutes with a daily pass... We got charged $20 in extra fees but Deb was a phenomenal help in getting our charges revoked when we called. Great customer service :).Version: 2.1
✓ Lucky PhiladelphiaIndego is a top notch bikeshare service! This is exactly the same convenience that the best bikeshares like the one in Paris offer! I use the bike mostly to commute between my office and 30th Street Station, but I also take the bike around Philly. The app while not fancy has never failed me. They email you confirmations for everything to ensure that you don’t make any mistakes. The cost is so amazing too! I am so grateful for Indego!.Version: 2.8.0
😕 Indego Bike Share Negative Reviews
