Finder for Fitbit App Negative ReviewsDeucks Pty Ltd

Finder For Fitbit Negative Reviews

4.0
4.06283 star

Total 57 Negative Reviews

Finder for Fitbit App Complaints & User Negative Comments 2024

Finder for Fitbit app received 57 complaints, negative comments and reviews by users. Have you ever had a bad experience using Finder for Fitbit? Can you share your negative thoughts about finder for fitbit?

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Finder for Fitbit for Negative User Reviews

It doesn’t work if you payI know where I lost my Fitbit, but I can’t find it. The free app never worked even with their recommendations. I stood in the spot where I took it off, and there was a strong signal, but then as I walked through my room and my house, I still have a “stronger signal.” I think this app would work great if you lived in a clutter free area. Instead of a strong signal indicator, I agree with other reviewers that I wish it had a directional finder. I want it to literally point the direction my Fitbit is in. But hey, it’s only $4 and worth trying to see if it works for you..Version: 2.3

Don’t waste your time!This app told me I was close to finding my Fitbit in 3 rooms in my house, after half an hour or so I gave up and started to lock up for the night. Went outside to close the garage and fortunately spotted my Fitbit outside by my garage. Have used a different app to locate my Fitbit in the past but couldn’t find it, hence ended up trying this one! Absolutely rubbish..Version: 2.2

DisappointedI lost my fitbit three days ago. It is nearly the end of the battery by now. It is somewhere in my house because it will still sync to my phone, just no step. For some reason this ap thinks it’s everywhere in the house. I got a full rainbow bar like it was there in the kitchen. After taking everything out of the cabinets, I tried the tracker again and nothing. The next day I tried it and it said a full rainbow bar in my bedroom closet which is on another floor and side of the house so I’m unclear why this isn’t working but I’m officially giving up after three days of mixed results and not finding it. Big sigh, I’m sure it will turn up, just not by using this ap..Version: 2.2

Helpful but not greatFitbit One I've had it on top of the phone and it still doesn't say it is close enough. But helps you find what room it's in..Version: 1.7

Total swindle. Avoid!It only tells you that it cannot find any devices registered with the phone the Fitbit is synced to after you pay and download the ap. It helpfully says to buy and download it from another device to which the Fitbit is not synced. I want a refund..Version: 2.2

Didn't help. Had to impair the Fitbit from the phone.It found the signal briefly then lost it. Was stuck in searching mode when I trod on the Fitbit.Version: 2.0

Won't load!Took forever to load..Version: 1.1

Finder not accurateI purchased the app after losing my Fitbit in the backyard. My wife continued to look for it whilst I loaded the app and started walking about. The app said ‘you are getting closer’. At that time I was a lot farther away as my wife said “found it!”. She located the device in the general area where it was presumed lost. The tracker had me much further away(60 ft) although I had passed over the area where it was found. This is proof that it does not work. Disappointing! 😞.Version: 2.3

Did not help at allThis app is terrible. I purchased it expecting it to work like it claims, but it had me searching for almost an hour. At one point it told me I was right in the spot where my Fitbit was, which was in my garage. Not even close to where it actually was, which was in my room under my bed! And every time I went into my room before, it would "lose signal" when I was actually very close to my Fitbit. Do not waste your money on this. I wish I could get my money back, because this was absolutely no help..Version: 2.0

Doesn't work on Fitbit Zip (unless zip is "awake")After spending hours looking for my Fitbit Zip I bought the app. Unfortunately I didn't find my Zip using the app, however found it by looking manually. After I found my Zip I tapped it to "wake" it up to send a signal (like I would when syncing it to the Fitbit app on my iPhone). The app does find it and says "getting closer" when I put the Zip next to my iPad. So the app does work, just not with a dormant Zip which isn't actively sending a signal from being "awake" by tapping the Zip, etc..Version: 2.2

Heap of *****It was telling me the watch was downstairs. And when I went upstairs and actually found it, the app didn’t recognise it..Version: 2.3

DOESN’T WORKMy own fault believing reviews and purchased the app. Eventually I found my Fitbit “on my own”. The app kept on telling me to walk around the area and I’m getting closer. But the area the app directing me was at least 80 feet away from where the Fitbit was actually found. As a fact, I held it in my left hand and ran this app to see if the app could find it. And the answer is big NO! It keeps on searching. Don’t waste your precious $4. NOT WORTH IT! Too bad no money back guarantee on app purchases! And I’ve never posted any kind of review but the truth has to be told!.Version: 2.3

Needs workBetter than the other Find Fitbit app I tried, which was useless. This was good enough to tell you the tracker was in the same house! But signal as strong in the room it was in as in three other rooms in house, and stringer when I was 7 m away than when I was 0.5 m away from my Fitbit.Version: 2.3

Crap and lawzyShoking.Version: 2.3

No help at allI usually don’t write these kind of reviews but I’ve been looking for my Fitbit for a while now. At least 2 hours so I downloaded the lite version and it didn’t help. So then i bought the premium version and the app still isn’t working. I followed the instructions used a different device to try and find it but nothing has worked. If I could give it zero stars I would. It was a waste of my money..Version: 2.2

Horrible App!I paid for this app and it didn’t work at all!! Sent me on a wild goose chase to try to find my Fitbit. I tried contacting the company through email and Facebook and no reply. Total waste of money. Such a complete rip off!! Downloaded a totally different free app and that worked in two minutes!! If I could give zero stars, I would!! I want my money back!.Version: 2.2

It works but not very wellWhen using the app I was hard to find the device and I never found it I continue to look myself and found it. It would be a lot better it the Fitbit vibrates when searching..Version: 2.2

MehWorks but it's far from great.Version: 2.0

Found FitBit but.....Directional finder quite challenging and not too intuitive. Finder was right over the FitBit which was on the floor and 3' above but Finder is only one dimensional does not indicate up or down so while we knew the area, the signal did not get stronger the closer down Finder got..Version: 1.2

Scam scam scamI downloaded the lite or free version. I choose my Fitbit I was looking for (Fitbit 5) it kept almost finding it but then ads would pop up. So then I purchased no ads for 3.99. It actually downloads a whole new app. This app doesn’t have charge 5 as an option. Also after you download it asks if your phone is paired to your watch. If so it says don’t unpair it because it will make it harder to find. It tells you to go buy the app on a different device to look for your device. Another scam. The Apple people should be embarrassed to have this in our App Store. I even emailed the developers to ask about my issues but heard nothing back. Don’t waste your money.Version: 2.3

Waste of moneyI downloaded and paid for this thinking it would help me find my Fitbit. Doesn’t work for my Fitbit. Also no way to contact for a refund. Website doesn’t work and tried to email for support and the email bounced back..Version: 2.3

This suckedI unpaired my devise like it said and began the search, and ended up finding it on my own while all the app ever said was searching. It told me I was getting closer at the total opposite end of the house. I spent about an hour looking there because it told me i was close in that area. The Fitbit ended up being on a totally different floor, and I had the Fitbit sitting directly under my phone and it never even told me I was close. I will be deleting this app from my phone..Version: 2.2

Could have been a better appThis app didn’t work it kept spinning after I said I was close and wouldn’t pick anything up. Great idea for an app if it worked.Version: 2.2

Don’t waste your moneyDidn’t work after paying £3.99.Version: 2.3

ScamThis app doesn’t work AT ALL. It had me searching out in my yard for my Fitbit. Found my device on my own, in my house Tried a second search with my Fitbit on my kitchen counter and still couldn’t find it. Go to website and it’s a bogus site. Don’t download this app.Version: 2.3

Bought with HealthsyncNeither works, but great sales pitch..Version: 2.2

UselessWaste of money, don’t bother.Version: 2.2

Just doesn’t work 😞😞😞I cannot for the life of me find my wife’s Fitbit. The strongest signal takes me to an empty space in the bedroom saying ‘it’s around here’ and there is nothing but wall and wooden floor. Upstairs, downstairs weaker signal, go to this one spot, strongest signal, but no Fitbit??? This app just doesn’t work, the Fitbit has since ran out of battery and is now lost until I happen across it. Waste of money and will request a refund. Sorry developers but if it can’t find my wife’s Fitbit then what value is the app?.Version: 2.3

Extremely Unhappy!I paid over $4 (with tax) for this app, and the app turned out to be faulty. The app kept freezing on me and was not working properly. I close, cleared, and reopened the app numerous times, and it still was faulty. I then sent in a refund request to Apple, and I was denied a refund. I had to pay the developer over $4 of my money, just so I could download a faulty app. I ended up having to download a free version of another app and found the Fitbit. I don’t believe I should be the one paying for an app that kept failing. All other apps on my phone work just smoothly, except this one. Poor app production, as well as ripping people off..Version: 2.3

Doesn't workPaid for this app to find my Fitbit and it didn't work at all. Found a free app that led me right to it. Don't waste your money..Version: 2.0

With have given ZERO! RubbishWaste of money!!! Walked around, found the Fitbit with the app searching/spinning and doing nothing! Had the Fitbit in my hand next to the phone - the app was still searching. Waste of money!.Version: 2.2

Ça ne fonctionne pasJ’ai payé 5$ et l’application n’a jamais trouvé ma montre..Version: 2.3

Thought I’d thrown my Fitbit in the binGave me a reading out near the bin so bin wasn’t collected- ended up in my bedroom - no reading at all - even when I placed the Fitbit next to the phone.Version: 2.3

Rip offI had purchased this app before and had to do it again.Version: 2.2

It doesn’t work.The app doesn’t work. I tried to use it to find my Fitbit. After I found it on my own. I tried the app again and put the Fitbit right beside the phone. It couldn’t not find it. Just kept searching. — I attempt to contact the creator but no success. DON’T WASTE YOUR MONEY..Version: 2.2

Waste of time !This app is a waste of time and money! Knew my Fitbit was close but where ? Downloaded the free version then got sick off the constant adds, so wasted $2.99 on the add free version... I knew my Fitbit surge was close as it was still connected by "bluetooth" so went into settings in the dashboard and set a bucket load of alarms and waited for the vibrations, no less then 2m away the washing basket started up. Don't waste your time and money. I can't give less then one star or I would !.Version: 1.6

Fitbit Finder NOT!I would rate this a negative if it were possible. I used this app to “locate” my missing Fitbit. The searching feature tells you to “look around here.” If you get closer to your Fitbit, according to the app, it says, “you’re getting warmer!” I used this app checking all around the house for my Fitbit, watching it say, look here and you’re getting warmer, back and forth in every room in the house. I was “getting warmer” in every single room! I put the Fitbit directly on the IPad I was using to search, it STILL said look around here and then getting warmer! The app never showed anything different. The Fitbit was found, but NOT by using this app! DON’T waste your time using this app!.Version: 2.3

✋Don't even botherJust a waste of time and money! Just goes round and round and round and finds absolutely nothing. A valuable lesson in purchasing apps was that I didn't download the free version to see what it was like and jumped straight into the paid one. My stupid fault for being so trusting. To give the dev the benefit of the doubt, he may have created an app that does work but in these instances it doesn't. What's not acceptable is to have a help button that simply plays a video of what to do to disconnect your Fitbit from the Fitbit app to ensure that the the 'finder' can find the Fitbit. The dev definitely has to have more literature In the help button. There seems to be no action on his part to make the customers happy so it would imply to me that this is a crooked dev who has no intentions of creating a good app, just the money from the foolish people buying it!.Version: 1.6

Maria ChristinaDon’t waste your money. I lost my Fitbit in the garden and found it by narrowing the search by syncing. The app just didn’t work.Version: 2.2

Wunderfind is much better!I has lost my fitbit one but I knew it was somewhere in our house (not a big house I should clarify!). I used the free version of the Fitbit Finder but got so annoyed with the adverts that I purchased the pro version (£3.99!!). The app was completely inaccurate and said ‘it’s around here’ in my wardrobe and also downstairs in the living room. It transpired it was on the floor in a different room altogether and I found it with Wunderfind, not with the Fitbit finder. I would be grateful if I could get a refund for this app. £3.99 for something that doesn’t work is rather steep..Version: 2.3

Found it only after I bought the paid version.The free version is about worthless. Every few seconds you get interrupted with an ad. I think $3.99 for the paid version is a little much, but I was so frustrated with the continual interruptions that I bought it. After that I was able to find my Fitbit in a few minutes..Version: 2.2

GgjjgghffgfhyWhy should I have to write a review to make this work.Version: 1.7

Waste of money and timeUpgraded from the free app to prevent the ads constantly appearing- still no use. It (possibly) tells you that you’re in the same postcode but doesn’t give anything like an accurate location. That’s 2 lost Fitbits now. Very unimpressed..Version: 2.2

Finally found itThe free app had an ad every few seconds so had to download the pay version. Fitbit showed close when I was downstairs but ultimately found it in a drawer upstairs. Even when I was right on top of it the bar didn’t go all the way and stay. The app helped but I had to also retrace my steps from the morning to find it..Version: 2.2

Doesn’t workApp doesn’t work, is a waste of money. Very disappointed.Version: 2.3

Totally uselessCould not find it at all When I did find my Fitbit and it was next to my phone it still couldn’t detect it. Total waste of money - I want a refund immediately.Version: 2.3

Completely useless.The app is a complete waste of time. Do not spend a dime on it.Version: 2.3

Frank BerlinA useless app. I should get a refund and an apology.Version: 1.2

Didn’t work for me.Bought the upgrade for 3.99. Still didn’t work. Even after I found my Fitbit myself my arc was still spinning. Waste of money..Version: 2.2

Waste of my time and moneyI perhaps expected too much as thought this would be like find my phone and geo fix the location. I assume this only works is the Fitbit is lost close to you, ie in your house? No support. Emailed two weeks ago and not heard a thing..Version: 2.3

Don’t waste your moneyComplete waste of money. It said that it was in one room but I found it in a completely different room upstairs where my dog had carried it. Complete waste of money, don’t buy it.Version: 2.3

Waste of time and moneyI would not get this app as my Fitbit was right next to my phone and it could not find it and yes there was plenty of charge left on my fitbit.Version: 1.1

ChargeDoes not work. I know I have lost it in the house and is fully charged but it does not find it.Version: 1.1

WARNING!!!!!!Although Ace 3 appears in the model list of the free version it does not appear in the paid version! Basically a scam. Refund requested..Version: 2.3

Waste of moneyDidn't help at all and was right next to me the whole time I have a fit bit one and it says it's compatible.Version: 2.0

Total wasteIt kept telling me to look at places 150 feet away because it was right there with the dial all the way full and the flashing dot and vibration. And where I found it the app didn’t even say anything other than searching. When I put it back on my wrist and held the phone with the app running in the other hand the app can’t find the Fitbit. Don’t waste your money. This app is a total scam..Version: 2.3

Don’t waste your moneyPicks up signals from nowhere - useless.Version: 2.2


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