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Commercial Appeal App Complaints & User Negative Comments 2024
Commercial Appeal app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Commercial Appeal? Can you share your negative thoughts about commercial appeal?
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Commercial Appeal for Negative User Reviews
✓ Online versionSmall town paper. Nothing new so same articles and contributor pieces are posted online for up to two weeks. Shallow reporting rarely answers basic fact gathering. Not many uses of links that would provide greater backstory. Some Okay coverage of state-wide issues because of the ties with Gannett and USA Today network..Version: 5.3.1
✓ Needs moreWith USA Today ownership, this no longer seems like a local paper. There is not much content for a paper in a city this size. Most articles are very bias. I still read because it’s the only source with some local content available..Version: 5.3.1
✓ SHOULD BE 5 STARS, B UT‼️Have been a subscriber for many many years to the delivered paper copy, NEVERTHELESS, they don’t want me to be able to see their online apps, until I subscribe‼️‼️ 2 calls to customer service, and they still haven’t been able to strengthen it out❗️.Version: 6.10.0
✓ Poor access and slow responseAccess is difficult and inconsistent. Support is hard find.Version: 6.10.0
✓ Should have known -No StarsCalled automated number to place a vacation hold. Got all the way through, and it said technical issue, call during business hours. So downloaded app. After waiting an hour for password reset email, and resetting password, trying to activate account says “already associated with account”...but can’t get to anything. The solution? Call customer service or email. Oh, during business hours, of course. Pathetic..Version: 5.14.4
✓ Back Yard Burger Ad kills the apI read the CA and Tennessean on my IPhone. For the last two weeks or so, the Back Yard Burger advertisement has been popping up and won’t allow the user to scroll away or close the ap. It’s the most intrusive advertising I’ve experienced. If it’s not fixed soon, I’m going to cancel my subscription. I’ve already sent an email to the designer, but didn’t get a response. In its current status the ap is useless and a waste of money..Version: 5.3.1
✓ TerribleI’ve been a subscriber for years, but this app keeps asking me to sign in again and again. Then when I’m trying to sign back in, the wheel spins and spins before I can get signed back in. If y’all don’t get this app fixed I’m going to drop my subscription..Version: 6.2.0
✓ Trying to cancel subscriptionLike many long time subscribers, I am canceling my subscription to the CA - if I can ever reach anyone in Customer Service. The quality of the paper has gone down since Gannett took over, and now there are other local options for better news reporting - The Daily Memphian which is new and the Memphis Flyer and local business journals which have been around a longer time..Version: 5.11.0
✓ Sign InIt’s impossible to sign in or get immediate help. Having a delivery subscription and digital does little good. I am getting fed up and ready to cancel if things do not improve!!!.Version: 6.3.0
✓ Missing SectionI am going. To cancel the paper, after being a faithful subscriber for over 50 years. Each week-at least once, a section of my paper is missing. It is usually on a Tuesday but not always. The comics are in that part, as are the latest food news, etc. I lived in a rural commmunity and receive my paper by mail. I have called local P.O. , The Commmercial office, and spoken with my mail carrier...all to no avail. I looked forward to that paper so much! Now I just fume, wondering if today is “missing section day?” Martha Cook Oxford,MS.Version: 6.2.0
✓ Doing all they can to kill print mediaThis is a lousy app,just as the print version is a joke!.Version: 6.8.1
✓ Just as bad as the paperI’ve tried for 2 days to log into my account to ask for delivery of a paper that never came. It welcomes me by name but when I tap my account, it just continues to ask for my login and password. A waste of time to try using the app!.Version: 5.18.1
✓ Memphis basketball newsIn the current article, they could have provided the date the Tigers would play in their next NIT game and what TV Channel would carry the game..Version: 5.16.1
✓ BR2Horrible. Never remembers I’m a subscriber; won’t remember right after I log in; and hitting “restore purchase “ is useless. Doesn’t help to call for help. Totally worthless..Version: 6.12.5
✓ HorribleAfter spending 12 minutes on the line with customer service. Uninstalling/reinstalling/changing passwords/logging in online vs the app/finally the rep says they are doing updates and to use the online site for the next 24 hours..Version: 6.4.0
✓ Makes your login all the timeCommercial appeal has treated it’s subscription access like you’re trying to break into the defense system of a pentagon.Version: 7.0.3
✓ Used to Enjoy...For the past several weeks this app has been crashing like it’s competing in a demolition derby. And no response at all to the emails sent requesting help or explanations. Not even a “Thanks for your inquiry but we’re too busy and under-staffed to do anything but process your monthly payment.”.Version: 5.24.3
✓ Harder to use dice updateCan’t figure out how to log in with existing account. I’ve been a subscriber for years but this recent update has been a problem. Customer service is hard to get on the phone..Version: 5.3.1
✓ Impossible to log inIt’s impossible to log in. Every time I try, I get an error message about Java. It happens when I try to use safari too. Complete garbage. “ It appears you have privacy settings enabled to prevent the execution of some JavaScript on this site. Our site will not function properly without Javascript enabled. Please check your ad blocker and privacy setting to ensure our site is allowed to execute all JavaScript”.Version: 7.0.3
✓ TerribadThe worst news App available. Use the website this thing is awful. Advertisements pop up and besides the usual cheap shot miss-click tricks; sometimes it opens up modal and hijacks your session. Love my hometown paper but someone over there needs to make better technology decisions. Just bad..Version: 5.3.1
✓ Back yard burger issueWhat’s the deal with this pop up blocking the ability to read articles or scroll to other articles? I am deleting the app as it has become unusable..Version: 5.3.1
✓ AdsJust disappointed that with a paid subscription, one is still inundated with ad after ad. Senseless but I guess not priceless. Ad free option would help. Otherwise I like the product..Version: 5.0.2
✓ Print editionIt is almost impossible to find the print edition. Why isn’t there a link from the main page?.Version: 6.4.0
✓ Commercial Appeal Ap is terrible!Let print subscription expire as local content diminished and digital became preferable. However, Ap kept crashing, kept having to call in, so let it go. Now tried to give it another chance through an into-rate via Apple, same problems, Ap keeps kicking me out! CA help deskCould not help me before, and now this time say it’s an Apple issue but it’s still their Ap!.Version: 6.5.9
✓ Worst experience ever with the appSpend more time with logging in and stories loading in than being able to read anything. I HATE it..Version: 6.4.0
✓ Commercial AppealI wish I could view the paper as if I was looking at the print edition. In other words, a screen shot of each page..Version: 5.16.1
🙂 Commercial Appeal Positive Reviews
Commercial Appeal works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Commercial Appeal.
⛔ Commercial Appeal Problems
