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Azcentral App Complaints & User Negative Comments 2024
Azcentral app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Azcentral? Can you share your negative thoughts about azcentral?
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Azcentral for Negative User Reviews
✓ Love AZCentral, Hate the AppThis is one of the worst news apps I have ever used. The flooding and refresh of ads makes scrolling through articles on the front page virtually impossible, such that you can only scroll down through five or six articles before being redirected back to the top. Makes me want to pull my hair out and just go back to the printed version of the Arizona Republic. Please, please fix this app..Version: 7.0.4
✓ Hate the ad content placement and labels.Evidently click bait is now presented as legitimate news and woven throughout. Knock it off. Also, when I am scrolling down to read different articles the app continuously jumps back bc it lags trying to get the ad content on my screen. If your adds interfere with the actual reading of the news—why should I subscribe? If I could give negative stars I would..Version: 7.0.4
✓ Tired of the one sided reportingI just canceled my subscription. I subscribed so I could see some of the articles that are for subscribers only. Unfortunately, the slant of the reporting, as well as the opinions, are becoming more one sided, grappling with being factual, and in some cases, down right hostile. Where I used to read at least 75% of the online articles a day, now it’s closer to 10%. I’d like some actual news with my news....and these people aren’t it anymore..Version: 5.24.3
✓ I like their news coverage but . . .. . . Navigation is awful. And all of a sudden couldn’t locate comics starting about 3 months ago(??). I even deleted and reinstalled the AZ Central app today, now even harder to navigate. Used to be able to go to “Sections” then find sports, local news, opinion, comics. Now that isn’t an option. I have a digital subscription, logged in, no comics or sections. What gives, Republic?.Version: 6.10.0
✓ Piece of junk appRemember when newspapers used to have editors? Now apps like this are all automated feeds with no one seeming to oversee the content. Scroll down a bit and you are certain to see the same story repeated multiple times because this poorly coded “bot” doesn’t seem to have any Business Intelligence. And today it is featuring several Trump stories from over two years ago—unaware of today’s date. Junk!.Version: 6.8.1
✓ Horrible AppThis is a horrible app that even though I subscribe constantly remind me to subscribe has pop ups has ads, everything subscribing seems to do literally nothing to stop it. There is no customer support whatsoever. Non-existent. Everything about this app is as bad as it can possibly be. Do not use this if you have a choice. 100% do not subscribe because it’s just a rip off as it still constantly bombard you to subscribe..Version: 7.0.3
✓ Latest Update Makes App FrustratingNot sure what changes were implemented but after the last IOS and required app updates, every news article is so full of hyperlinks that I can’t read a full article without being redirected to other pages as I try to scroll to continue reading the article. Soooo frustrating that I don’t read as often on the app. The journalism is fantastic, however, so I will continue to support this quality newspaper..Version: 5.21.3
✓ Flooded with ads and limited storiesIt’s very annoying that you flood the app with ads if you do not pay for a subscription while limiting the amount of stories you can read each month. Why limit the amount of stories when there are ads all over the place? On top of that, there have been several instances where the monthly limit does not reset in a new month. Will uninstall in favor of other local news outlets that do not have monthly limits..Version: 5.15.1
✓ App resets itself every time you turn aroundSince a recent update, I’ve noticed that if you’re reading a story in the AZCentral app and then you minimize the app to check an email or take a phone call, the app restarts itself when you return. This means that you have to search for the story you were previously reading; bit of a pain..Version: 6.8.1
✓ Easy to navigate, Customer service nonexistentI subscribed to a Sunday through Monday print edition. Paid for it on Sept 14th. I read that it could take between 2 and 5 business days before we received our first edition in our mailbox. Had no problem with that. The thing is, It’s now September 29th and we haven’t received ANY newspapers at ALL. I called the customer service number, (all automated system) Bottom line, I was told that the regional manager for my “area” would be “notified “ of the issue I was having and it would be brought to their attention. Apparently it never was. I formally requested a full refund tonight. Not sure I’ll get one since it seems seems everything is all automated. Definitely not recommending AZ Republic and the app to anyone unless they get their customer service act together..Version: 7.3.2
✓ Cannot read any articles without being a subscriberLook, I get it. You need to make money somehow. But not being able to read a single article without being a subscriber is incredibly annoying. Even Apple News doesn’t do that. Also, I did try to subscribe when they had a deal for one month for 0.99 but I was charged 9.99 instead. Very frustrating..Version: 6.5.9
✓ It’s… ok.I am starting to get pop-ups when using the print edition app saying to switch to this app. I tried it, and now I know why. Many more ads and pop-up ads when using the eNewpaper section of this app. There are plenty of ads in the print edition app, but this adds even more in a more intrusive fashion..Version: 7.3.2
✓ Extremely biasedExtremely biased opinionated “” reporting I was looking for something that gave me local news not the writers opinions over and over and over again very very very disappointed Unfortunately every report seems to be pro Democrat and very misleading and overstated it’s time for the United States of America to get back to business and quit listening to the fear mongers in the press and the Democrats trying to take over every aspect of our life so that we have no rights left welcome to Venezuela Arizona if you keep listening to this garbage.Version: 6.1.4
✓ So bad…Where to begin? Subscriptions are frequently not recognized so you can’t get content. The same story appears multiple times. They prioritize high school sports and real estate sales over real news. Their opinion columnists are usually unqualified for the things about which they write (like the sports guy writing about the constitution). How I wish there was a real news source in AZ—no wonder people in the state can’t tell fact from fiction..Version: 6.5.9
✓ MalfunctioningApp constantly throws up splash screens in front of the content I am trying to read asking me to subscribe despite the fact I'm already subscribed. So I press the X to dismiss the brainless message and continue reading, all the while wondering in the back of my head what kind of corporate culture tolerates such poor quality and inattention to detail, especially as it's been a known bug for almost a year now..Version: 7.0.4
✓ Biased and Leading News ArticlesI’m new to Arizona and an Independent. I consider myself to be somewhat apolitical, but subscribed to this publication to learn more about my new state and the political climate here. To date, every single article and opinion column I have read has been leading and biased towards the left. I can think for myself. I’m seeking facts and it’s clear this publication can only offer its opinions. I’ll continue searching other publications for real news..Version: 6.12.5
✓ Unable to Create an AccountI was a digital subscriber, but my subscription expired. The website was useless and wouldn’t let me update my payment information. I called customer support and they were equally useless. I decided to switch to an in-app subscription. That works, but the app won’t let me create an account. I tried creating a direct account and doing it through Facebook, but I am stuck on an endless loop where it keeps asking me for my name. Seriously AZCentral: fix this! The customer experience is one of the worst that I have ever experienced. I just want to give you my money to read the news. Why won’t you let me give it to you?.Version: 5.24.3
✓ Broken appBought a digital subscription recently. I’m fairly good with technology... I’ve tried every troubleshooting step from clearing my cache to using native browser among other things. No matter what, this trash application does not recognize my subscription and continues logging me out. Every time it wants me to log in, the website returns an error or tells me I’m logged in but won’t return to the app. Even when I do return, it doesn’t recognize it. It appears this is not a new issue, as there are reviews from September of last year stating this is an issue. No wonder news outlets are struggling. They can’t transition with the times..Version: 6.3.0
✓ No opt out of personalized ads / trackingBe warned the app basically forces you to opt in to personalized ads and tracking by tossing up a screen where the only option is to choose “Continue” (not how that does NOT say OPT IN but that’s what happens if you tap it). The app is unusable until you tap Continue and there is no “No thanks” or similar. Just the one button. THEN it provides “instructions” to opt back out but the described method does not exist in your phone settings or in the app settings. Meanwhile the app has a link for you to review the company’s “ethical principles” - but clearly they have none. I’m a subscriber. I should get an app with no ads since I ALREADY PAY. 🙄.Version: 6.10.0
✓ Content closes if you leave the appSometimes you need to pop out of the app to do something else. In days past you could return to the app and pick up reading the story where you left off. Now it takes you back to the main index where you have to start over. Very frustrating. And another reason I miss a newsPAPER… 🥺 Please fix this back to how it used to be at least..Version: 6.8.1
✓ Paid for subscriptionI have been a subscriber for many years . Lately I can’t access content . I show that it is paid through next month and yet ads keep popping up to subscribe even though I already have …. The restore subscription button in the ad does nothing…. This is a new problem developed in the past few months… I should have access to what I pay for!!!.Version: 6.10.0
✓ Customer Service; lack of, non-existentDo not get trapped in the “30 day free trial.” I have tried to look on the website to cancel, and there is no way to do it. When you call, there is no prompt for the digital side, and you get the home delivery side, and their systems don’t sync together. I was on hold for 10-23 minutes, 5 times. I emailed their customer service contact with all the above information, and get basically a form letter saying I can’t cancel by email, and to call customer service. UNBELIEVABLE!!.Version: 5.15.2
✓ Sandy HaddockWhy did the Republic quit allowing a select few of another city’s newspaper articles on the website? Plus, the website jumps from one page to something completely different if I mistakenly click on an ad (conveniently placed on the right side of the screen while I am scrolling on my iPad)? Also, the type size is different IN THE SAME ARTICLE! I WON’T EVEN GET STARTED ON THE OUTRAGEOUS PRICE FOR THE DAILY DELIVERY OF THE REPUBLIC!!! THE PAPER IS A MESS! SECTIONS ARE ALL OVER THE PLACE WITH ONE ARTICLE “CONTINUED” ON A PAGE HARD TO FIND WITH THE SECTIONS ALL MESSED UP. SINCE USA TODAY TOOK OVER THE PRICE HAS ESCALATED AND I DON’T NEED HALF OF THE “SPECIAL” CRAP THAT IS INCLUDED AND ADDS TO THE PRICE OF THE PAPER. This is coming from a subscriber since the 1970’s! Please get your costs and declining publications under control or this subscriber will be a “former subscriber”..Version: 7.1.2
✓ Slow...too much info downloadedSince the last update it takes forever to load or refresh. I don’t need every available story in every section loaded, just the top stories as before. Please change this or make settings available to choose what sections/stories are downloaded..Version: 5.23.1
✓ Az Republic—- Worst In Daily Home DeliveryI live in Peoria and went all summer with problems in home delivery of my paper— called several times to report this and was promised problem would be solved by Circulation Dept but to no avail. Very unimpressed by the Circulation Dept and feel Manager should be fired for laziness and mismanagement… I would never recommend this newspaper to anyone.. Along with lack of business ethic and customer service skills, the reporting is completely Leftist and non objective… Awful journalism!.Version: 7.3.2
✓ An annoying updateWhy did the Republic take a good e paper and make it annoying with ads and toolbars that won’t go away? Money, of course, but had they asked for my feedback I would have told them I was happy with the full screen version vs this one where toolbars take up too much screen space..Version: 7.3.2
✓ It is not a conservative newspaperGreat local stories, but anything of a political nature will always have a far left leaning agenda. Between Elvia Diaz and EJ Montini they create the most biased team of opinion journalists I have seen. If I wanted that type of slanted journalism I would subscribe to the New York Times. I mean really, did either of those two write anything positive about President Trump. No they did not. Can someone give the man credit for at least getting us the vaccine in record time. You could be living in Canada and waiting on China and India to give us a vaccine. I can barely stomach this paper. If it wasn’t for local content I would not subscribe..Version: 6.5.8
✓ Contains a Useless Limit on How Many Articles you can ViewI really was a fan of this app and was planning on giving it 5 stars until I got told I’m out of articles to view for a month unless I pay to be a subscriber which made me lose respect for this app. If the limit or the subscriber articles were very very juicy and exclusive, that would be worth paying for, but the articles are things I can look up on 4 other local apps for free. Why pay for something I can get on 4 other apps for free? If you want local arizona news, I recommend AZFamily or one of the local Fox/ABC/etc local apps. They’re much more worth it imo..Version: 5.24.3
✓ ENewspaper ReviewThe new eNewspaer platform in this app is quite simply awful. A few of the more obvious problems: - Will not load a readable version in landscape view. - Print is so small in loaded pages that it’s barely readable. - Print in loaded pages is often out of focus and unreadable. - Zoom-in and zoom-out features (both touch and button-driven are very clumsy). - The app consistently freezes and forces the reader to exit the app and restart on page one to un-freeze it. - Etc. - Etc. I used to look forward to my daily read of the Republic. Now it’s a tedious chore that I labor through as quickly as possible. Did no one beta test this app before it was launched? Are the Republic management and staff really satisfied with this platform for their publication?.Version: 7.3.2
✓ Nice to support local news, beware the notifications thoughAZCentral is a great source for Arizona news. I like supporting our local news and supporting AZCentral. My complaint is about the app notifications. I always make sure to not select the sports category for app notifications as I sometimes watch the games recorded. Unfortunately if you want to have any breaking news notifications AZCentral will notify you of the outcomes of the Arizona teams. I guess I can’t have any notifications turned on for breaking news in Arizona if I don’t want the sports games spoiled for me..Version: 6.5.9
✓ Duplicate StoriesOne has to wonder who edits this. Why are there duplicate and triplicate of the same article. Sometimes the articles are next to each other. If newspapers were published in this manner they would be at least twice as thick. They need to find someone who can set the page in a cleaner view. Maybe they think that having so much duplicate info makes the reader feel they are getting their money’s worth.Version: 6.4.0
✓ Reading presentation optionsI don’t like the fact that you can’t display the newspaper page so it fills the entire page on iPad without pinching and extending every time you turn the page. I like the old app where you could use the “fit” function once and it would stay the same when you turned pages..Version: 7.3.2
✓ Like this version.Should be more Arizona news..Version: 4.1.1
✓ ComicsAt first one could read the comics, now we are being forced to purchase the subscription to the newspaper. I object to this, it has gotten so expensive I cannot afford it also the news it always old. The editorials with the exception of montonai are very bad. The language is not well used. I hate the phrase “what you need to know about” or 5 things you need to know. What marlarky. Readers are not stupid neither am I..Version: 6.5.9
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